2. Our Vision
Improving people’s lives and achieve customer’s satisfactions through meaningful innovation.
Our Mission
“We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers.
To provide integrated validation, calibration, asset management, and compliance service solutions that will enable our customers
to achieve their vision.”
Worthy to mention that our MED & LAB Equipments division plays an active role in satisfying needs both for the governmental
& private institutions research centers, universities as well as the private sector hospitals & medical labs. We confirm that we
are dealing with giant manufacturing companies which are FDA, CE, ISO & TUV accredited.
3. Our Scope of Work
Medical, scientific Equipment’s, Chemicals, Agriculture and furniture’s manufacturing.
Our Services
• Installation • Maintenance
• Asset Management • Compliance Services
• Instruments Supply services • Technical Solutions Services
• Validation & Qualification Services • Consulting, Technical Training & Medical Information Services
5. Validation & Qualification Services
Satisfy international standards Guidelines for Qualification (IQ, OQ, PQ, verification) of your instruments,
equipment, and systems. The International standards defines validation as: Establishing documented
evidence that provides a high degree of assurance that a specific process or device will consistently
produce data or a product meets its predetermined specifications and quality attributes.
We bring the experience you need for a true partnership by offering project management support,
resources and personnel for:
• Temperature Mapping/Uniformity testing: Chambers (Freezers, Refrigerators, Incubators, Ovens, etc…)
Sterilizers/Autoclaves, Vessels. Stability Chambers, Warehouses.
• Development/Improvement: Master Validation Plans Change Control Systems Protocols, SOPs, Work
Instructions.
• Preparation, Customization, and Execution: Installation, Operational, and Performance Qualifications
(IQ, OQ, PQ) OEM and Customer-Developed Protocols Process Performance Qualifications Cleaning
Validations Product Validations (PPQ and PV) Computer Validations Analytical Method Optimization
and Troubleshooting.
• Validation of Laboratory Test Methods/Analytical Equipment: The Validation Group of Algam Technical
Services has a proven track record and offers complete validation packages for a wide range of
equipment including:
o Constant Temperature Instruments
o Incubation and Sterilization Equipment
o HPLC Systems
o GC Systems CE Systems
o Mass Spec Systems
o Spectrophotometers
o Facility Systems
6.
7. Installation Services
We provide Installation service for all customers they need it, even though, they didn’t buy from ALGAM company,
we proposed two type of Installation:
Inner Installation
For the Customer who bought any item from ALGAM Company.
Outer Installation
For the Customer who need Installation but he didn’t buy the device from ALGAM Company.
Maintenance Services
We are sure any instrument Result in good performance depends on the Maintenance, so that we focusing on it
and we make it one of our major concerns, we offer two categories of maintenances:
Inner Maintenance
For warranty and out of warranty devices bought from the ALGAM company.
Outer Maintenance
Make Service contract for any device didn’t buy from ALGAM Company.
8. Technical Solutions Services
Calibration:
Satisfy your instrument and equipment calibration, service, and verification requirements by utilizing our highly skilled
technicians on-site at your facility.
Refurbish and Calibrate Existing Instruments
Algam Calibration Services help eliminate the need to replace old instruments by refurbishing and calibrating existing
ones. By performing true preventative maintenance on each instrument serviced, the “as found” failure rate is
lowered and the chances of an instrument failing during a critical part of an experiment are greatly reduced.
Through this nationwide service, ALGAM offers calibration, repair, and verification — either onsite at your location
or offsite at our environmentally-controlled calibration facility — for an array of instruments, including:
o All Medical Laboratory Machines o Imaging Machines
o ICU Machines o Sterilization.
o Furniture. o Balances
o Timers/Stopwatches o Mass Standards
o Temperature Instruments o Humidity Instruments
o Pressure Instruments
Spare Parts
It’s a big concern for any clients want to buy new machine, we provide these spare parts in Medical Sector for all
clients need it.
Supplying
We are dealing with giant manufacturing companies which are FDA, CE, ISO & TUV accredited.
ITS Solutions
9. Asset Management
Using technology to manage the life cycle in terms of ownership, commissioning, setup, installation, calibration,
repair, maintenance, and decommissioning of customer owned assets. Our asset management services provide
a comprehensive program for tracking and managing facility and laboratory equipment and assets, which in turn
reduce your overall cost of ownership. Our services include on-site assessments and inventory activities for cataloging
and verification of assets by location, operability and service history. Our program has the capability of bar-coding,
data entry or conversion, and various status, conditional, and financial reporting. Once the Asset Program is populated,
our customers are provided user-friendly secure methods to access, track, report, and request services.
By analyzing your asset’s use and service history we can further reduce your overall cost of ownership by offering:
o Improved Service Response Times.
o Single Point of Contact Service for All Instruments.
o Multi-Vendor Validation and Calibration.
o Direct Single Vendor Billing.
o Guaranteed Cost Reductions Versus OEM Services.
We also offer a comprehensive Program Management service that includes dedicated on-site resources and
management for the service and administration of your assets. Whether you decide to augment your staff with
one or more of our experienced Validation, Calibration, or Compliance professionals, or outsource your entire
calibration or validation program we have the expertise and tools to reduce your overall cost and improve overall
compliance.
You can increase instrument uptime and standardize instrument service reporting and scheduling with:
o Access to All Records and Scheduling
o Dedicated OEM-Trained Service Engineers
o Experienced On-Site Managers
o Conformance to the Highest Regulatory Standards
o Increase Laboratory Productivity
10.
11. Compliance Services
Consultative, instructional, and project management based activities that usually include regulatory assessments,
training, document development, and controls.
Let Algam Technical Services augment your staff with one or more of our experienced Validation, Calibration, or
Compliance professionals. Our experienced professionals can also train your staff in:
o Theory and Use of Statistical Process Control (SPC) in the Manufacturing Environment; Practical Use of Stat
graphics Plus for Windows.
o Train Technical and Manufacturing Personnel on Processing Technology, Operational Procedures, Quality Assurance
Philosophy, and Tools, etc.
o Stability Indicators Method Validations
o Analytical Technology Transfer Consideration in the Pharmaceutical Laboratories
o Analytical Technology Transfer Consideration in the QA/QC Laboratories
o Analytical Technical Training customized to specific client requested
o We perform pharmaceutical/ QC/QA equipment’s auditing services in the following areas:
o Validation/Qualification Program.
o Process Control.
Consulting, Technical Training & Medical Information Services
Algam metrology staff is available as consultants to help you with your specific metrology, calibration, or validation
needs. Our experts also conduct seminars on a variety of topics. For your convenience, the seminars can
be held at your site or at one of our training centers. Some of the most frequently requested seminars include:
o QC/QA Equipments Fundamentals and Metrology.
o Preventative Maintenance and Calibration of QC/QA Equipments.
o Calibration Quality System Overview.
12. Khartoum,Sudan adress:
flat no1, 3rd floor, al-Shrif al-Hindi st,
Tel: +249183774863-+249183762704
Fax:+249183785655
Email:algam-co@hotmail.com
ALGAM’s subsidiary:
AlGam's company has other two branches.
UAE subsidiary address:
Flat No 309,3rd Floor,Makateb Bld.Port Saeed, Deira
P.O.Bo111416,Dubai,United Arab Emirates.
Tel:+97142940533, Fax: +97142940535
Email:info@asiaf-co.com, Web: www.asiaf-co.com
KSA subsidiary address:
Flat No 404, 3rd Floor, Elryad, Alkazan Street,
infront of saudian building.
Tel:05043303075-0505760448
16. Our Customers:
MINISTRY OF HEALTH
ROYAL CARE HOSPITAL
ALZAYTOUNA HOSPITAL
NHIFWHOAlnilain University
University of Gazera
University of SudanUniversity Of Khartoum
Greater Nile for Petroleum Operations Company
Savola Group for Edible Oil
CAPO Dairy FactorySayga Food Industries
Kenana Sugar CompanySudanese Standards & Metrology Organization
