Service Bot
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The document describes the building blocks and steps for a serverless service bot using Slack API, AWS Lambda, API Gateway, AWS IoT, and DynamoDB. The bot handles real-time alerts and facilitates a workflow for approving vendor quotes. It uses event-driven architecture to respond to user interactions in Slack within 3 seconds and stores session data in DynamoDB. The 5 steps include: 1) receiving temperature alerts via MQTT and posting to Slack, 2) users responding and buttons to select vendors, 3) engineering recommendation, 4) buyer approval, and 5) manager approval to place an order.
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Serverless Architectures allow you to build and run applications and services without having to manage the infrastructure. With serverless architectures on AWS, your application still runs on servers, but all the server management is done by AWS.
In this webinar, you will learn how to build applications and services using a serverless architecture. We will discuss how you can use AWS Lambda to run code for any type of application or backend service; use Amazon DynamoDB to store application data with high scalability and redundancy; and use Amazon API Gateway to create and manage secure API endpoints. We will also run through a demo setting up a web application using this architecture, and discuss best practices and patterns used by our customers to run serverless applications.
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Tara will describe what you need to easily build scalable microservices for mobile, web, and IoT applications that use AWS Lambda as a serverless back-end, how you can expose these services using Amazon API Gateway, and how to extend both AWS and third party services by triggering Lambda functions. She'll also cover the updated Lambda features announced at reInvent 2015, its programming model, and tips on getting the most out of Lambda.
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AWS Lambda is a compute service that runs your code in response to triggers and automatically manages the compute resources for you. Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale.
This webinar will familiarize you with the basics of AWS Lambda and Amazon API Gateway and demonstrate how to build web, mobile, and IoT backends using these services. You will learn how to setup API endpoints that trigger AWS Lambda functions to handle mobile, web, IoT, and 3rd party API requests. You will also learn how to use Lambda to read and write to DynamoDB.
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Understand key AWS Lambda and Amazon API Gateway features
Learn how to set up a serverless backend using Amazon API Gateway and AWS Lambda
Explore sample use cases, best practices and tips on using AWS Lambda with Amazon API Gateway
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Provisioning, scaling, and managing physical or virtual servers—and the applications that run on them—has long been a core activity for developers and system administrators. The expanding array of managed AWS cloud services, including AWS Lambda, Amazon DynamoDB, Amazon API Gateway and more, increasingly allows organizations to focus on delivering business value without worrying about managing the underlying infrastructure or paying for idle servers and other fixed costs of cloud services. In this session, we discuss the design, development, and operation of these next-generation solutions on AWS. Whether you're developing end-user web applications or back-end data processing systems, join us in this session to learn more about building your applications without servers.
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Service Bot
- 1. BUILDING BLOCKS SERVICE BOT Slack API • Oauth 2.0 • Events API • postMessage • Interactive Messages • chat Update AWS • Lambda • API Gateway • AWS IoT • Dynamo DB
- 2. HIGHLIGHTS • Server less –Ease of deployment • Event driven, Stateless – Highly scalable • Real time User Experience – 3 seconds max • Secure – Slack Auth + AWS IAM GOALS • Best Practices from Slack and AWS • Robust to handle “Real world scenario”
- 3. STEP 1 : SERVICE ALERT MQTT Client aws IoT Rule –Temperature > 33 0 C Invoke action : Lambda aws Lambda Slack Web API postMessage slack Team Channel – site-engineers attachment Enterprise Software Provision aws DynamoDB Register case AWS SDK DynamoDB Real time, contextual data
- 4. STEP 2 : VENDOR QUOTES Site Engineer responds “Yes” in chat Slack call back Events API aws Lambda Slack Events API process Response postMessage aws DynamoDB Get session data AWS SDK DynamoDB Enterprise Software Provision slack Team Channel – site-engineers attachment message buttons
- 5. STEP 3 : ENGINEER RECOMMENDS Site Engineer responds clicks “Recommend” on preferred vendor Slack calls via Interactive Messages aws Lambda aws DynamoDB Get session data AWS SDK DynamoDB Enterprise Software Provision slack Team Channel – site-engineers attachment • Remove message buttons • Add text postMessage Async invoke chat Update (with handle of time stamp) First response within 3 sec slack Team Channel – buyer attachment • message buttons
- 6. STEP 4 : BUYER RECOMMENDS Buyer • Reviews Engineering preference • Clicks “Recommend” on his preferred vendor Slack calls via Interactive Messages Enterprise Software Provision slack Team Channel –operations-managers attachment message buttons chat Update
- 7. STEP 5 : MANAGER APPROVES Operations Manager • Reviews Engineering preference and Buyer preference • Clicks “Approved” to place part or Slack calls via Interactive Messages Enterprise Software Provision chat Update chat Update Everyone has visibility to same information ! No copies out of sync !