Service Bot is a submission for Mahesh Beri in September 2016 that addresses ACME Inc.'s challenge of coordinating replacement parts for heavy machinery to prevent downtime. It uses a Slack bot that integrates with AWS services like Lambda, API Gateway, and DynamoDB to allow site engineers, buyers, and operations managers to order parts through an interactive message interface, streamlining the weeks-long coordination process. The bot demonstrates its technology and building blocks using Slack and AWS services.