The document outlines strategies for LC involvement in exchange programs and upselling additional programs. It discusses ensuring quality service through various stages of the exchange process from pre-exchange preparation to post-exchange reintegration. This includes manager responsibilities to track participants and ensure expectations are met. The document promotes offering an integrated TXP program combining existing programs to provide a more complex development experience. It provides guidance on reintegrating exchange participants by keeping them engaged in LC activities and allowing them to share their experiences.

1. oGCDP
Service (LC Involvement, Upselling)
Manu

2. LC Involvement
Service (LC Involvement, Upselling)

3. Service (LC Involvement, Upselling)

4. EP Delivery
Cultural
Unders.
Personal Cultural
Dev. Prep.
GCDP
Experience
Social
Integration
Impact
Service (LC Involvement, Upselling)

5. “Quality is about the right
expectations”
Service (LC Involvement, Upselling)

6. Service
Mejor
experiencia
para el EP
Matching
Service (LC Involvement, Upselling)

7. Ejemplos de actividades de “Service”
•Bienvenida de EPs
•Charla para padres
Pre •Seguimiento y asesoramiento de los Managers
Exchange •Outgoing Preparation Seminar (OPS)
•Seguimiento de los Managers
•Exchange Experience
•Posible involucramiento en actividades del LC
Exchange receptor
•Personal Development Talk (PDT)
•Reintegration Seminar (RIS)
Post •Posible reintegración
Exchange
Service (LC Involvement, Upselling)

8. EP Manager Responsibilities:
Tracking
• Funtional • Ensure Match
Know How • Individual • Expectation
• Trainnings to Tracking Alignment
EPs • Quality of
service
Delivery Consultant
Service (LC Involvement, Upselling)

9. Upselling
Service (LC Involvement, Upselling)

10. ¿TXP?
TMP or TLP +
oGCDP/oGIP= TXP
• Aim: To offer an integrated
experience to our members, that
ensures a complex development of
competencies, skills and attitude
Service (LC Involvement, Upselling)

11. Value Propositions: Why?
• Have more experienced & skilled
members to be re-integrated.
• Improve the quality of GCDP EP
experiences
• Increase your members‟ loyalty and
understanding of AIESEC.
• Engage „inactive‟ or „on hold‟ members
Service (LC Involvement, Upselling)

12. MAPA
Create a Define
Launch
Campaign Strategy +
Campaign
Team PLAN
Track and
Close
Follow Up
Service (LC Involvement, Upselling)

13. Service (LC Involvement, Upselling)

14. Why do we need Reintegration?
• EPs provide a good pipeline for TMP and TLP
because they have experienced our product and
are passionate about it.
• EPs motivation is normally high after their
exchange.
• EPs create a culture of exchange in your LC.
• EPs are a powerful tool of promotion
(showcasing)
Service (LC Involvement, Upselling)

15. What are the benefits?
• For an EP
• An opportunity to continue to develop their competencies
and leadership skills.
• An opportunity to facilitate a similar or better exchange
experience for others.
• An opportunity to expand their international networks
• Opportunity to go for another exchange with AIESEC (OGIP)
• Opportunity to replicate a similar IGCDP project in their own
country.
Service (LC Involvement, Upselling)

16. Reintegration Synergy
OPS
*RIS: Reintegration Seminar
Service (LC Involvement, Upselling)

17. Reintegration Processes
• Step 1: Check Expectations!
• Step 2: Outgoing Preparation Seminar
• Step 3: Notify about Reintegration Process
• Step 4: Start Reintegration Planning
Service (LC Involvement, Upselling)

18. Reintegration Processes
• Step 5: Stay in touch with your EP during his stay
abroad
• Step 6: Plan how you could welcome your
Returnee
• Step 7: Send the Returnee-Booklet before the EP
comes back
Service (LC Involvement, Upselling)

19. Reintegration Processes
• Step 8: Welcoming
• Step 9: After-Exchange Meeting
• Step 10: The Reintegration Seminar
• Step 11: Returnee Allocation
Service (LC Involvement, Upselling)

20. So don't forget to make your EP feel:
ENGAGED - Allocating him an important role in
your LC as soon as he return so that he feels
the common engagement.
DON’T WAIT!
SPECIAL – Give him possibility to share his
experience with your LC members, EPs and
potential members and EPs
IMPORTANT – Invite him to LC meetings, fun
activities, team buildings, national conferences,
etc.
Service (LC Involvement, Upselling)

21. Upselling is your way to success! 
Service (LC Involvement, Upselling)

22. Service (LC Involvement, Upselling)