This job description outlines the role and responsibilities of an S&L Coordinator for a task force. The S&L Coordinator develops and implements plans to improve exchange services and trains OCs on their duties. Key responsibilities include analyzing exchange programs, developing questionnaires to improve expectations, and contributing to education of new members. The position requires tourism knowledge and focuses on providing a good service experience for interns and exchange participants.

1. JOB DESCRIPTION
This job description is to be filled out for every member of a task force. Once the member has been
assigned to a specific task force, the task force allocates different responsibilities amongst each other.
During that process this individual job description is populated to give clarity for roles and responsibility for
every team member.
Today’s Date: 00-000-000
Part 1: Position description
Role S&L Coordinator
Area Exchange Management
Type of position
Executive Board OCP (PBOX, Conference)
OC Member Other: COORDINATOR
Reports to LCVP Exchange – FRANKLIN FERNANDEZ HERRERA
Reporting/Meeting Report for every Intern or EP (end of internship)
Responsibilities Develop and implement plans to improve the service of
exchange, training of OCs interns on their duties. (frequent)
Analyse the XMI of committees involved in the exchange, make
reports on each case of exchange focused on the S& L, develop
questionnaires to improve the expectations of the exchange of
persons (periodically)
Contribute to the education of new members on the Exchange
platform Myaiesec.net, analyse the cost of living in the city
(occasionally)
Duration of position 5 months (since February 2009 to June 2009)
Performance 30 June 2009 (evaluation)
Appraisal Dates
Brief description of The S&L coordinator must be a person with tourism knowledge,
role (less than 100 also he/she should teach to provide a good service to the OCs,
words) and this coordination has the role of the improve the quality of the
exchanges. The coordinator must be proactive, empathy, with
patience and good team abilities.
He/she works together with the OCs coordinator and the OCs,
but he/she must contacts with EPs pre-, on- and post- internship.
Time Commitment 15 hours per week
per week
- Qualification 60% in the XMI evaluation
Key Deliverables
- Actualization of the booklets (reception and delivery)
Detailed task
description Review the statistics platform on MyAIESEC.net
- Make a report about the own situation on the system
- Analysing all the LCs that we can a cooperation
Local Committee in Santa Cruz – Bolivia
www.aiesec.org/bolivia | santacruz.bolivia@aiesec.net

2. - Investigate the quality of the LCs where will be an
exchange
Develop our service & Learning
- Research and develop new EP Package and Welcome
package
- Improve activities for the service & Learning for our interns
with the OCs
- Make formularies for the interns and EPs, pre exchange
for a better service
- Search of cost and departures flights and flights
combinations online
- Make a report of the intern, EP or Company about the
service provided
Assists in exchange works
- Training of the new members
- Research the life cost for an intern
- Booklets updates
- Help to learn to EPs something from Bolivia (culture,
dances, foods)
- Assist and help into Exchange Seminar for EP’s
Requirement - Three months on exchange management area
- Access to exchange platform on myAIESEC.net
- English basic
- Experience in an OC (of an intern preferred)
- Tourism career (preferred)
Part 2: Contribution to Personal Goals
Contribution to
Personal - Knowledge in internship themes
Goals/Interests - Development in Statistics and reports
(Outline - Learning about the client services and tourism
contribution to - People management
personal
interests)
Competencies Level 1 2 3 4
to develop in Competency (Basic) Knowledgeable Proficient Advanced
that role Respect
Self Confidence
(please choose Integrity
3 competencies Self awareness
to focus for Empathy
Local Committee in Santa Cruz – Bolivia
www.aiesec.org/bolivia | santacruz.bolivia@aiesec.net

3. development in Negotiation
that role) Accountability
Effective
Communication X
Adaptability
Results
Orientation
Developing
Others X
Innovation and
Creativity
Stake holder
Focus
Social
Inclusiveness X
Resource
Management
Organizational
Understanding
Developing Others:
- Help to the development of the persons that are in the
“Exchange” stage
- Meet many chances to travel and have good services to others
Effective Communication
- Being able to communicate to others about the service & learning
- Coordinate with the OCs Coordinator for a effective OC interns
Social Inclusiveness:
- Transmitting our culture to EPs and interns for a manner that they
can understand
- Watching the develop and the service of our EPs with others LCs
Local Committee in Santa Cruz – Bolivia
www.aiesec.org/bolivia | santacruz.bolivia@aiesec.net