This document provides an overview of Manulife Financial and financial planner Phua Ser Jin. It discusses Manulife's history and operations, Ser Jin's background and accreditations, key aspects of financial planning like risk management and estate planning, and the financial planning process. The document aims to educate about developing a comprehensive financial plan.

1. Introduction
Phua Ser Jin B. Eng, FChFP, ChFC, AEPP, AIFP (S’pore)
Senior Manager, Financial Services
EaglePlanners Branch
Representing Manulife (Singapore) Pte Ltd
1

2. Agenda
• Manulife Financial
• Phua Ser Jin
• Financial Planning
Pyramid
• Scope of Financial
Planning
• Financial Process
• Conclusion
2

3. • Leading Canada-based financial services group;
• History of 120 years with offices in 22 countries and territories
worldwide;
• Manulife acquired John Hancock in 2003;
• Official partner in 2008 Beijing Olympic Games;
• Listed in Toronto Stock Exchange, New York Stock Exchange, Hong
Kong Stock Exchange and Philippine Stock Exchange.
3

4. Manulife (Singapore) Pte Ltd
• Established in 1980
• Employs over 200 staff with
1,000 professional financial
planners
• Top 5th position in Singapore
• Distributes products via major
banks in Singapore
• Launched attractive products
like Choice Cover, Manulife 3G,
Life Protector Plus and Critical
Care Enhancer (Serious Illness of
a Child), etc.
• Life Insurance Company of the
year 2007
4

5. Financial Strength Ratings
5

6. Manulife Worldwide Standing
6

7. Past Years Investment Returns
Year Investment Return Investment Expense Ratio
2011 -1.35% 0.17%
2010 7.19% 0.16%
2009 18.59% 0.16%
2008 -8.65% 0.15%
2007 9.49% 0.15%
2006 15.67% 0.15%
2005 3.53% 0.18%
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8. But the cream of the life
insurers’ crop was Manulife
Singapore, scored for the first
time this year. ISES academic
director Mr Lee said that the
study’s data showed that
“Manulife is doing a
significantly better job at
convincing its customers of
the quality and value of its
products and services than
any of its competitors”.
The insurer’s score of 68.5 was
significantly above the life
insurance sector’s average of
66.2.
The Business Times
8
Tuesday, February 15, 2011

9. Ser Jin
• Graduated from NTU
Mechanical Engineering
1992;
• Sales career in Smart Card
and IT from 1993 to 2001;
• Last position as Regional
Channel Sales Manager;
• Career switched to Financial
Services;
• Joined Manulife in Aug 2002;
• Member of Insurance and
Financial Practitioners
Association of Singapore
(IFPAS). 9

10. Achievements
• Qualifying Division
• 2004
• Click to edit Master text
• President’s Division styles
• 2006
• President’s Council
• 2003, 2005, 2007
• FP Silver Excel Club
• 2008, 2009, 2010, 2011
• Gold Leadership Award
• 2006
• Diamond Leadership Award
• 2007
• Manager Gold Excel Club
• 2008, 2010
• Manager Platinum Excel Club
• 2011
10

11. Highest Achievements
• Top 5% of the industry
to achieve such awards;
• Worldwide recognition;
• Attained in 2005 and
2007.
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12. Accreditations AEPP® Singapore
Jun 2006
Sep 2007
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Dec 2010

13. Testimonials
•Ser Jin always approaches any topic in a holistic I was not sure what I would find when I told a friend
manner and this is very important in the about needing the services of a financial planner. His
financial/insurance services. By this I mean Ser Jin recommendation of Ser Jin turned out to be a
doesn't sell, rather he consults on the benefits of a pleasant discovery for me.
plan for both pros and cons. He consistently
delivers to his commitments and are always
He is a good listener, knowledgeable, open and
above expectations.
without being pushy, is able to make balanced
recommendations based on one's needs and
Wong H S abilities.
Senior Management, MNC
A professional I would recommend if anyone asked
•Ser Jin is a responsible person. He keeps to his me for the services of a financial planner.
words and will try his best to deliver what he can to
help his clients. He follows through cases Koh B P
promptly and has the ability to advise appropriately. Corporate Development Manager
Ryan & May
Sales Director & Home-Maker
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14. Grace, Joel and Jonas
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15. Financial Planning Pyramid
• Wealth Speculation
• Wealth Accumulation
• Wealth Protection
15

16. Scope of Financial Planning
• Qualified to provide the
Risk
Management
following:
• Risk Management
• Estate Planning
Estate Planning Tax Planning
• Retirement Planning
• Investment Planning
• “Audit” the current
Retirement
Planning
Accumulation
Planning
financial plan
• Summarize and tabulate
the policies 16

17. Review and Audit of Plans
17

18. Financial Jig-Saw

19. Systematic Planning To Avoid
Confusion
Costs
Conflicts
19

20. Straits Times 21 Aug 2009
•The AVERAGE Singaporean
now needs about $495,000 of
life insurance but is covered
for only one-third of that
amount – a drastic shortfall
that needs urgent attention, an
expert has warned. According
to a new report by Nanyang
Technological University (NTU)
Associate Professor David Yee,
workers here age 20 to 64 are
under-insured by as much as
$525 billion nationwide.
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21. Risk Management
• Family Income Replacement
• Pre-mature death
• Occupational Disability Income
• Unable to perform your current
occupation
• Critical Illness Income Replacement
• 30 critical illness which will render
inability to work
• Hospitalization & Surgery
• Indemnification of medical bills
• Old Age Disability
• Unable to perform certain activities of
daily living
• Debt Cancellation (mortgages,
debts, loans)
• Business Succession Planning 21

22. ElderShield Supplement (NEW)
• Enhancements to the current
basic ElderShield
• Lifetime payouts instead of up
to 5 or 6 years (depending on
your basic ElderShield)
• Monthly benefits of up to
$3,500 instead of $300 or $400
per month (depending on your
basic ElderShield)
• Premium can be deducted
from Medisave up to $600 per
year
22

23. Business Succession Planning
• Keyman Insurance
• Buy-Sell Agreement
• Loan Cancellation
23

24. Money Not Enough 2
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25. Estate Planning
•It is the process of anticipating
and arranging for the disposal
of an estate. Estate Planning
typically attempts to eliminate
uncertainties over the
administration of a probate
and maximize the value of the
estate by reducing taxes and
other expenses. Guardians are
often designated for minor
children and beneficiaries in
capacity.
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26. What’s in Estate Planning?
• Wills
• Trusts
• CPF Nomination
• Insurance Act Section 49
Nomination of
Beneficiaries (Sep 2009)
• S49L – Irrevocable
• S49M – revocable
• Joint Tenancy
• Lasting Power of Attorney
(Mental Capacity Act)
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27. Retirement Planning
• Preparation for your Golden
Years
• Financial Preparation – funding
of your Golden Years
• Activities for your Golden Years
(http://www.c3a.org.sg)
• Inflation can be your greatest
enemy as you need to
accumulate your assets at a
rate above the inflation rate;
• Determine the kind of
lifestyle that you would like
to have when you retire.
27

28. Do you spend more ($$$)
during weekday or
weekend?

29. Imagine you will be having a lot of
‘weekends’ when you retire. Will
you be able to cope with the
retirement expenses?

30. Manulife 3G
(10 years premium, lifetime coupons)
30

31. Accumulation Planning
• Savings and/or
Investment
• Education Savings for
children
• Outrun Inflation or
experience “shrinking”
savings
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32. Financial Planning Process
Setting goals
Monitoring Gathering
implementation relevant
and reviewing information
the plan
Implementing
Analyzing the
the strategies in
information
the plan
Constructing a 32
financial plan

33. The Journey
Wealth Wealth
Protection Creation
Wealth Wealth
Accumulation Distribution
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34. Conclusion
• Take control of your
financial situation
• Work with a qualified
financial consultant
• We can start with Step 1
and 2
• Setting goals
• Gathering relevant
information which include
understanding your
current policies 34