Workshop: Seller Lead Conversion Plan 
Part 2 
Host: Courtney Parham 
Trainer
Agenda for Part 2: Seller Lead Conversion Plan 
 One Time Account Set-up 
− Quick Text Templates 
− Customize and Start Seller Lead Conversion 
Campaign 
 New Lead Follow-up Tips 
− Using Quick Text 
− Property Market Evaluations vs. Seller’s 
Market Reports 
− Adding contacts to campaigns 
− Setting up Listing Alerts for Sellers 
− Label and sort your leads by priority
Why do the Seller Lead Conversion Plan?
What Do We Know About Sellers? 
Sellers spend 2.7 months “actively researching” before listing their home 
66% of sellers only interview 1 agent 
before selecting who they work with 
What’s the Most Important Factor in 
Selecting an Agent? 
35% Reputation 
18% Honesty & Trustworthiness 
15% Friend or Family
Seller Lead Conversion Plan 
Agent 
Responds and 
Stops Their 
Search 
Agent Starts 
lead 
conversion 
Process 
Lead 
converted to 
appointment, 
referral, or drip 
Website 
Captures 
Lead
The Plan to Get a Response 
In a nutshell… 
Phase 1: 7 Day Plan of Attack for Sellers 
High-touch, hands-on follow-up immediately after you get a new lead 
Phase 2: 12 Week Campaign 
Customize the email and phone scripts. They are set and forget thereafter!
Did you do your 
homework? 
(customize your Seller Lead Conversion scripts)
What do you need to get started? 
 Download the Seller Lead Conversion Plan 
− Phone Scripts 
− Email Scripts 
 Market Leader Pro or Suite 
Visit learn.marketleader.com 
to download the plan
Account Set-up 
Quick Text Templates 
Customize and Start Seller Lead Conversion Campaign
7 Day Plan of Attack for Seller Leads 
 Day 1 
− Pre-CMA email 
− Send/deliver a property report 
− Add to the Seller Lead Conversion campaign to prompt the following 
activities and emails 
 Day 3 
− Call, mail a note, and email neighborhood listings in their 
neighborhood 
 Day 5 
− Check and see if they came back to your website 
− Email them a link to Market Insider based on their zip code 
 Day 7 
− Call and leave a message if there is no answer 
− Add lead to receive a listing alert (weekly) 
− Add lead to Market Insider newsletter for their zip code
New Lead Follow-up 
Using Quick Text 
Property Market Evaluations vs. Seller’s Market Reports 
Adding contacts to campaigns 
Setting up Listing Alerts for Sellers 
Label and sort your leads by priority
What is the Best? 
Property Market Evaluation 
• Pros 
– One page printing 
– Easily saved to email/print later 
– Customization 
Seller’s Market Report 
• Pros 
– Auto-generated active/sold 
properties
When Prospects Reply… 
 Customize your approach to the prospect 
 Stop the Seller Lead Conversion Campaign 
 Leverage your best practices to win an appointment!
Homework 
 Put the Seller Lead Conversion Plan into 
action! 
 Create quick text templates 
 Customize and start your Seller Lead 
Conversion Campaign 
 Try out the Property Market Evaluation 
flyers 
 Register for next week’s Power Hour
Thank you for attending: 
Seller Lead Conversion Part 2 
Want More? 
 Class Notes: Fill out post-class survey 
 Customer Support: 1-877-450-0088 
 Visit Learn.MarketLeader.com: 
− Live Daily Agent Fundamentals 
− Power Hour Recordings & Handouts 
− Short Tutorials and more!

Seller Lead Conversion - Part 2

  • 1.
    Workshop: Seller LeadConversion Plan Part 2 Host: Courtney Parham Trainer
  • 2.
    Agenda for Part2: Seller Lead Conversion Plan  One Time Account Set-up − Quick Text Templates − Customize and Start Seller Lead Conversion Campaign  New Lead Follow-up Tips − Using Quick Text − Property Market Evaluations vs. Seller’s Market Reports − Adding contacts to campaigns − Setting up Listing Alerts for Sellers − Label and sort your leads by priority
  • 3.
    Why do theSeller Lead Conversion Plan?
  • 4.
    What Do WeKnow About Sellers? Sellers spend 2.7 months “actively researching” before listing their home 66% of sellers only interview 1 agent before selecting who they work with What’s the Most Important Factor in Selecting an Agent? 35% Reputation 18% Honesty & Trustworthiness 15% Friend or Family
  • 5.
    Seller Lead ConversionPlan Agent Responds and Stops Their Search Agent Starts lead conversion Process Lead converted to appointment, referral, or drip Website Captures Lead
  • 6.
    The Plan toGet a Response In a nutshell… Phase 1: 7 Day Plan of Attack for Sellers High-touch, hands-on follow-up immediately after you get a new lead Phase 2: 12 Week Campaign Customize the email and phone scripts. They are set and forget thereafter!
  • 7.
    Did you doyour homework? (customize your Seller Lead Conversion scripts)
  • 8.
    What do youneed to get started?  Download the Seller Lead Conversion Plan − Phone Scripts − Email Scripts  Market Leader Pro or Suite Visit learn.marketleader.com to download the plan
  • 9.
    Account Set-up QuickText Templates Customize and Start Seller Lead Conversion Campaign
  • 10.
    7 Day Planof Attack for Seller Leads  Day 1 − Pre-CMA email − Send/deliver a property report − Add to the Seller Lead Conversion campaign to prompt the following activities and emails  Day 3 − Call, mail a note, and email neighborhood listings in their neighborhood  Day 5 − Check and see if they came back to your website − Email them a link to Market Insider based on their zip code  Day 7 − Call and leave a message if there is no answer − Add lead to receive a listing alert (weekly) − Add lead to Market Insider newsletter for their zip code
  • 11.
    New Lead Follow-up Using Quick Text Property Market Evaluations vs. Seller’s Market Reports Adding contacts to campaigns Setting up Listing Alerts for Sellers Label and sort your leads by priority
  • 12.
    What is theBest? Property Market Evaluation • Pros – One page printing – Easily saved to email/print later – Customization Seller’s Market Report • Pros – Auto-generated active/sold properties
  • 13.
    When Prospects Reply…  Customize your approach to the prospect  Stop the Seller Lead Conversion Campaign  Leverage your best practices to win an appointment!
  • 14.
    Homework  Putthe Seller Lead Conversion Plan into action!  Create quick text templates  Customize and start your Seller Lead Conversion Campaign  Try out the Property Market Evaluation flyers  Register for next week’s Power Hour
  • 15.
    Thank you forattending: Seller Lead Conversion Part 2 Want More?  Class Notes: Fill out post-class survey  Customer Support: 1-877-450-0088  Visit Learn.MarketLeader.com: − Live Daily Agent Fundamentals − Power Hour Recordings & Handouts − Short Tutorials and more!

Editor's Notes

  • #2 Welcome to today’s power hour! I’m thrilled to introduce to you today’s topic– our seller lead conversion plan. This was created with one goal in mind… your success. Many of you have asked us for help in converting these leads into appointments. So, this is our response… a simple yet powerful plan of attack to convert more sellers into appointments. Today’s class is a follow-up to last week’s class on the strategy behind the seller lead conversion plan. This class– as advertised is purely a live demonstration of how to implement this new plan into your Market Leader system. Because 90% of this class is a live demo, there won’t be any slides available to download. However we are recording this– so you can have the recording as a resource to you later if you need it.
  • #5 Data is from the NAR 2013 Buyer and Seller Profile 35% of sellers say that the number one thing they look for in an agent is reputation
  • #14 People want you to respond personally to them Send replies, information, assistance that’s helpful, relevant and friendly