The key to success is looking "inward"! "99% of jobs are performed by 99% employees at front line"! Nothing can be achieved unless these 99% employees are understood,appreciated,and motivated! The presentation is very popular among workman in many industries!The presentation deliberates "beyond "production targets" and company rule books! Every person wants recognition!And every person is worth for being "recognized!It is another matter if we calibrate for recognition against limited parameters!