The document discusses the concept of an iceberg, where only 10% is visible above the waterline and 90% is below. It then applies this concept to human attitudes, behaviors, and beliefs - stating that much of our inner qualities are unseen by others. Several graphics are included to illustrate these concepts. The document also provides definitions and examples of attitude, discusses the benefits of a positive attitude at both the individual and organizational level, and lists 8 steps for changing one's attitude.

1. 11/02/16 1NAMRATA

2. THE ICEBERG
HOW MUCH DO YOU SEE OF AN ICEBERG?
11/02/16 2NAMRATA

3. THE ICEBERG
ONLY 10% OF
ANY ICEBERG
IS VISIBLE.
THE
REMAINING
90% IS BELOW
SEA LEVEL.
11/02/16 3NAMRATA

4. THE ICEBERG
SEA LEVEL
10 %
90 %
VISIBLE
ABOVE SEA LEVEL
INVISIBLE
BELOW SEA LEVEL
11/02/16 4NAMRATA

5.  The Iceberg phenomena is also
applicable on human beings …
THE ICEBERG
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6. THE ICEBERG
SEA LEVEL
KNOWLEDGE
&
SKILLS
ATTITUDE
UNKNOWN
TO OTHERS
KNOWN
TO OTHERS
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7.  In other words,
THE ICEBERG
11/02/16 7NAMRATA

8. THE ICEBERG
SEA LEVEL
BEHAVIOR
VALUES – STANDARDS – JUDGMENTS
ATTITUDE
MOTIVES – ETHICS - BELIEFS
KNOWN
TO OTHERS
UNKNOWN
TO OTHERS
11/02/16 8NAMRATA

9. So..what is Attitude? Define!
11/02/16 9NAMRATA

10. WHAT MAKES YOUR LIFE 100% ?
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
A T T I T U D E
1 20 20 9 20 21 4 5
K N O W L E D G E
11 14 15 23 12 5 4 7 5
H A R D W O R K
8 1 18 4 23 15 18 11
S K I L L S
19 11 9 12 12 19 =
=
=
=
82
96
98
100
Let each letter of the alphabetic has a value equals
to it sequence of the alphabetical order:
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11. THE CAN DO ATTITUDE
 You CAN DO everything, but not all at once.
 You CAN DO everything, if it’s important
enough for you to do.
 You CAN DO everything, but you may not be
the best at everything.
 You CAN DO everything, but there will be
limitations.
 You CAN DO everything, but you’ll need help.
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12. BEST QUOTES ON POSITIVE ATTITUDE
 A positive thought is the seed of a positive
result.
 If you don’t like something, change it. If you
can’t change it, change your attitude. Don’t
complain.
 The most significant change in a person’s life
is a change of attitude. Right attitudes
produce right actions.
 If you really want to be happy, nobody can
stop you.11/02/16 12NAMRATA

13. BEST QUOTES ON POSITIVE ATTITUDE
 Whether a glass if half-full or half-empty,
depends on the attitude of the person
looking at it.
 There is a better way for everything. Find it.
 A positive attitude is not a destination. It is a
way of life.
 The difference between a successful person
and others is not a lack of knowledge, but
rather a lack of will.
11/02/16 13NAMRATA

14. BEST QUOTES ON POSITIVE ATTITUDE
 The positive thinker sees the invisible, feels
the intangible, and achieves the impossible.
 The man with confidence in himself gains the
confidence of others.
 You will only go as far as you think you can
go.
 The biggest mistake of all is to avoid
situations in which you might make a
mistake.
11/02/16 14NAMRATA

15. BEST QUOTES ON POSITIVE ATTITUDE
 A positive attitude is like a magnet for
positive results.
 Our life is a reflection of our attitudes.
 Positive attitudes create a chain reaction of
positive thoughts.
 Attitude, not aptitude, determines your
altitude.
 No man fails if he does his best.
11/02/16 15NAMRATA

16. BEST QUOTES ON POSITIVE ATTITUDE
 Sooner or later, those who win are those who
think they can.
 A creative attitude is the fuel of progress and
growth.
 Either I will find a way, or I will make one.
 Be the change you want to see in this world.
 Forgive others and you will be forgiven.
11/02/16 16NAMRATA

17. Factors that determine attitude
 Man selling balloons-boy enquires “If you
release a black balloon, would that also fly?”
Man replies” It is not the colour of the
balloon, it is what is inside that makes it go
up” It is what is inside us that counts and
that is attitude which makes us go up.
 David and Goliath. David: Don’t you see he
is too big to hit? Goliath: No he is not too big
to hit but he is too big to miss.
 Napolean Hill says in ‘Think and grow rich’
that every problem comes with an equal or
greater opportunity.11/02/16 17NAMRATA

18. Benefits of Positive attitude (Individual)
Makes for a pleasing personality
Is energising
Increases our enjoyment of life
Inspires others around us
Helps us becoming a contributing member
and an asset to your country.
11/02/16 18NAMRATA

19. Benefits of Positive attitude
(Organisation)
 Increases productivity
 Fosters team
 Solves problems
 Improves quality
 Makes for a congenial atmosphere
 Breeds loyalty
 Increases profits
 Fosters better relationships with
employers,employees and customers
 Reduces stress
11/02/16 19NAMRATA

20. The consequences of a Negative attitude
 Bitterness
 Resentment
 A purposeless life
 Ill health
 High stress levels for themselves and
others
11/02/16 20NAMRATA

21. 8 Steps to attitude change
1. Change Focus, Look for the positive. Look
for gold not dirt-Andrew Carnegie
2. Make a habit of doing it now
3. Develop an attitude of gratitude-Count your
blessings
4. Get into a continuous education program-
Moral education is important. Schools are a
fountain of Knowledge. Some students
come to drink, some to sip and others just
to gargle.
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22. 8 Steps to attitude change
5. Build a positive self esteem. When we feel
good from within our performance goes up
and our relationships improve both at home
and at work.
6. Stay away from negative influences.
Negative people. Eagle among chickens.
7. Learn to like the things that need to be
done.
8. Start your day with something positive
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23. THANK YOU
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