Self Care Pharmacy Conference 12 Nov 2014

http://twitter.com/mHealth
12 NOVEMBER 2014
Walthamstow Assembly Hall,
Forest Road, London, E17 4JD

For a copy of this slide deck:
@mHealth

http://About.me/mHealth
mHealth & Self Care
David Doherty, coFounder
3GDoctor.com

My first memory was the sound
of Telecoms in Healthcare.

10p provided access to
the most powerful tech in
the world's best Hospital.

I'm the only person with a
Mobile Phone.

Just in case someone didn't
believe me...

My first experience looking
up something for a
Patient...

At first I felt a bit of a
fraud...

We weren't being trained to
signpost Patients to
information...

Most Doctors still aren't
taught how to use the
Internet with Patients...

http://mhealthinsight.com/2013/06/17/
”It is not enough to do your best;
you must know what to do
and then do your best”
W Edwards Deming

https://www.hisi.ie/hisi/certification/mhealth

So what is mHealth?

So what is mHealth?
The leverage of Mobile for Health

So what is mHealth?
The leverage of Mobile for Health
Where 'Mobile' is the Newest Mass Media

2000-2010: The Nokia Decade

2010-2020: The mHealth Decade

2006: We launched 3G Doctor
http://3GDoctor.com

http://3GDoctor.com
The service provides
documented video
consultations with
registered Doctors.

http://3GDoctor.com
The service is available
24x7 for a cost of only
£35 per Consultation.

To use 3G Doctor simply
register on the secure
3GDoctor.com website.

http://HealthVault.com
Create or Share a PHR.

http://MedicalHistory.com
Share your concerns with
the help of an Interactive
Medical History
Questionnaire.

Share any additional
information you feel could
be helpful (eg. Photos,
Websites, YouTube
Videos).

A Doctor will review the
info you shared &
conduct any neccessary
research before Video
Calling you.

Http://3GDoctor.com
The Video Consultation
normally lasts no more
than 10 minutes.

Login after your Consult
to view, download & print
off a comprehensive
written Consultation
Report.

This document includes
an action plan to ensure
the next move you make
is the right one.

After every Consult we
ask Patients to share
feedback to help us
improve the service we
offer.

We're not a replacement
for a Family Doctor (the
best place for you to get
care).

We're not selling Prescriptions.

The Patient is our only
customer & we aren't
involved in selling
personal information.

We provide you with the
documented advice of
impartial, independent
Doctors.

Http://3GDoctor.com
Patient The challenge .

Http://3GDoctor.com
3G Doctor has put a Doctor
in your pocket what you do
with it is up to you.

The journey of a Digital Immigrant

Imagine how the Born Mobile Generation
view this world?

Inaccessible

Patients' memory for medical information J R Soc Med. May 2003; 96(5): 219–222
Undocumented
40-80% of medical
information provided
in consultations is
forgotten immediately?

http://3GDoctor.com
A 'work' station

http://3GDoctor.com
Evidenced based

http://3GDoctor.com
Missing the opportunity to use Content

Constrained by time

”The word LISTEN has the same letters
as the word SILENT”
Alfred Brendel

http://twitter.com/ePatinetDave
We need to start with a
Read + Write approach to
the EHR.

http://medicalhistory.com
Complete redesign of Medical Records
Remember how the screen
in the consulting room
used to always be pointed
at the wrong person?

http://medicalhistory.com
Complete redesign of Medical Records

The 2K year old model no longer works

The product we make isn't office visits

mHealth enables care to
become more accessible,
connected & documented.

Mobile has devastated
Community Pharmacy

The Tomi Ahonen Almanac 2014
The Future of Technology
is Mobile and everybody
is a Customer

The Future of Technology
is Mobile and everybody
is a Customer

Helping Seniors discover Mobile

Helping Seniors discover Mobile
This Mothers Day teach
someone you love to SMS
and set them up some
preset templates

Pharmacy is already the
mHealth trailblazer
$325Million per month

Pharmacy is already the
mHealth trailblazer
Already bigger than it's
10 y/o online business!

Apps for Carers

http://firetext.me
mHealth transforming
independent living

http://firetext.me
Does it make sense for
to sell connected
Smoke Alarms?

http://firetext.me
Who else can sell it?

Who else can appreciate the need?

http://www.sendtech.co.uk/SeN-Cit/index.shtml
What other retailer has the vision?

”The key however is really ensuring that mHealth is
embedded within healthcare programmes it’s not an
optional add on extra but it’s part of how we do good
healthcare with people who have diabetes“
Petra Wilson, CEO, IDF

mHealth transforms
Diabetes Care
http://telcare.com

http://telcare.com
mHealth transforms
Diabetes Care

http://telcare.com
Who is as well positioned
to help manage costs of
Diabetes care?

http://www.neurohero.com/
Speech and Language Therapy:
There's an app for that

http://www.resmed.com/us/en/consumer/s-plus.html
Who else could sell sleep?

http://alivecor.com
mHealth transforms Cardiac Care

Kaiser Permanente:
0 to 1 Million in 1 Month

http://mHealthInsight.com
The Future of Technology is Mobile
and the Future of Healthcare
is already in your Pocket.

http://mHealthInsight.com
mHealth enables Community
Pharmacists to create selfcare services
that convert some of the most
intractable Healthcare Problems
into Opportunities

Self Care Pharmacy Conference 12 Nov 2014

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