This document discusses the skills needed for success in the 21st century workplace according to interviews with business executives. It identifies 7 key secrets: 1. Critical thinking and problem solving - Developing the ability to ask good questions and think critically to solve problems. 2. Collaboration and leading by influence - Being able to work across networks to influence groups and create alliances. 3. Agility and adaptability - Adapting to constant change and being flexible and lifelong learners. 4. Initiative and entrepreneurialism - Taking initiative and finding creative solutions as self-directed problem solvers. 5. Effective communication - Having strong oral, written, and presentation skills to communicate clearly with passion and

2. SURVEY:
1. CEO
2. Business
What is this
Executives
talk about?
3. Teachers
4. New College
Graduates

3. How is the
21 st Century 1. Knowledge is a
as a playing free commodity
field?

4. 1. Knowledge
– Google
How is the – Twitter
21 st Century
– Websites
as a playing – On-line education
field? – E-books
– Easy download-able
movies, video-clips

5. How is the 1. Knowledge is a
21 st Century free commodity
as a playing
field?

6. 1. Knowledge is a
How is the free commodity
21 st Century
2. Knowledge is
as a playing constantly-
field? changing

7. 19th century: 1930’s:
11 planets 8 planets
Mercury
Ceres
Venus Mercury Jupiter
Pallas
Earth Venus Saturn
Jupiter
Mars Earth Uranus
Saturn
Vesta Mars Neptune
Uranus
Juno

8. Sometime
before 2006: By 2006
up to now
Mercury
Saturn Mercury Jupiter
Venus
Uranus Venus Saturn
Earth
Neptune Earth Uranus
Mars
Pluto Mars Neptune
Jupiter

9. By 2006 up to now
5 DWARF
8 PLANETS: PLANETS:
Mercury Jupiter Ceres
Venus Saturn Pluto
Earth Uranus Makemake
Mars Neptune Haumea
Eris

11. How is the
21 st Century 1. Knowledge is a
as a playing free commodity
field?

12. 1. Knowledge is a
How is the free commodity
21 st Century
2. Knowledge is
as a playing constantly-
field? changing

13. 1. Knowledge is a
How is the free commodity
21 st Century 2. Knowledge is
constantly-changing
as a playing
field? 3. The Millennials are
digital-natives

14. Thomas Friedman
"The Universe in which our
children must compete and
succeed has been rapidly
transformed by ground-
breaking and rapidly changing
evolving technologies

15. Thomas Friedman
as a well as by the stunning
economic growth of the
countries such as China,
India, Thailand and the
Philippines..."

16. KNOWLEDGE

17. 1. Can you CREATE
NEW knowledge?
Is your
2. Can you SOLVE
resume
NEW problems?
competent?
3. Can you
INNOVATE?

18. 3 Skill
important Will
words
Focus

19. Tony wagner
"Young people who go out
into the world without the
new survival skills
are crippled for life."

21. SECRET # 1:
Critical Thinking and
Problem Solving
Develop a habit and an ability
of asking good questions.

22. Clay Parker
President
Chemical Management
Division of BOC Edwards
Involved in the hiring of new
employees

23. Clay Parker
"I look for someone who
asks good questions.
This is the single most
important skill.
President
Chemical Management Division of BOC Edwards
Involved in the hiring of new employees

24. Clay Parker
[Someone can] engage in
good discussion. [Can] find
out what people need.
President
Chemical Management Division of BOC Edwards
Involved in the hiring of new employees

25. Clay Parker
If you can't engage with
others, then you won't learn
what people need to know.
President
Chemical Management Division of BOC Edwards
Involved in the hiring of new employees

26. CEO
great questions and have
learned to be inquisitive are
the ones who move the
fastest in our environment

27. CEO
because they solve the
biggest problems in ways
that have the most impact

28. Christy Pedra
President
CEO of Siemens Hearing
Instruments

29. Christy Pedra
"When you are in sales and
marketing environment, its
really important that you
understand your customer.
President
CEO of Siemens Hearing Instruments

30. Christy Pedra
I've found out that the best
way to understand people
is to ask questions. "
President
CEO of Siemens Hearing Instruments

31. WHY?
Because when you
understand
you will know how to solve it.

32. Karen Bruett
Manager
Strategic Business
Development in K-12
Education
Dell Computer Corporation

33. Karen Bruett
Corporations have changed
dramatically in the last 20
years. Work is no longer
defined by your specialty.
Manager
Strategic Business Development in K-12 Education
Dell Computer Corporation

34. Karen Bruett
Work is defined by the task or
problem you and your team
are trying to solve or the
end goal that you want
to accomplish.
Manager
Strategic Business Development in K-12 Education
Dell Computer Corporation

35. Karen Bruett
Nobody will tell you
what to do; you have
to figure it out."
Manager
Strategic Business Development in K-12 Education
Dell Computer Corporation

36. "Not accepting
What is things at face value.
Critical Be curious about
Thinking? why things are the
way they are."

37. Ellen Kumata
Managing Partner,
Columbia Associates
Consults to Senior Executives
at Fortune 200 Companies

38. Ellen Kumata
"The challenge is: do
you do the things that you
haven't done before
Managing Partner, Columbia Associates
Consults to Senior Executives at Fortune 200 Companies

39. Ellen Kumata
Leaders expect
employees to help them
figure out what to do."
Managing Partner, Columbia Associates
Consults to Senior Executives at Fortune 200 Companies

40. Ellen Kumata
"The person who will get
the job is the person with
strong analytical skills."
Managing Partner, Columbia Associates
Consults to Senior Executives at Fortune 200 Companies

41. SECRET # 1:
Critical Thinking and
Problem Solving
Develop a habit and an ability
of asking good questions.

42. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence

43. Mark Maddox
Human Resource Manager
Unilever Foods, North America

44. Mark Maddox
Human Resource Manager
Unilever Foods, North America

48. Anna Marie Neal
"As the organization become
more global. The ability to
work fluidly around the world
is a competitive advantage."

49. Develop an understanding
and appreciation for diverse
cultures then master it!

50. HOW?
[Learn] from and [work]
collaboratively with individuals
representing diverse cultures,
religions and lifestyles in a spirit of
mutual respect and open dialogue

51. HOW?
[Use] 21st century skills [such as
critical thinking and problem
solving] to understand and
address global issues

52. When you have group work in
school, make it your goal to be
able to work with your group
mates as harmoniously as
possible without missing out on
accomplishing the goals as
excellently as possible.

53. Make it your goal to be a
good TEAM PLAYER;
to master TEAMWORK!

54. "How do you influence
things that are out of
LEAD by INFLUENCE rather
than by AUTHORITY

55. CEOs of International Companies
all over the world said—
?
Who gets the leadership positions
in our company?

56. CEOs of International Companies
all over the world said—
It is the individual who can
influence diverse groups and
then create alliances of groups
who can work together toward a

57. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence

58. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence
SECRET # 3:
Agility and Adaptability

59. Clay parker
flexible, adapts to change....
We change what we do all
the time.
BOC Edwards

60. Clay parker
fundamental reorganization
every year because of
changes in the business.
BOC Edwards

61. Clay parker
People have to learn
to adapt."
BOC Edwards

62. Karen Bruett
in similar sales and
marketing functions but
what I do today versus what I
did five or six years ago is
completely different.
Dell Company

63. Karen Bruett
To survive, you have to be
flexible and adaptable and a
lifelong learner. "
Dell Company

64. CHANGE
NEW SCHOOL
MOVE-OUT
NEW NEIGHBORHOOD
DISTRACTION

65. Mark Maddox
complacency . . . And
so we look for employees
Unilever

66. Ellen Kumata
"You have to understand that
you live in a world where
a nanosecond.

67. Ellen Kumata
change, the unknown and
new idea, you will not be

68. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence
SECRET # 3:
Agility and Adaptability

69. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence
SECRET # 3:
Agility and Adaptability
SECRET # 4:
Initiative and
Entrepreneurialism

70. Mark Maddox
-directed
people who . . . can . . .
find creative solutions to
some very tough,
Unilever

71. Best Tip
Do not be afraid to fail.

72. Dino Zaharakis
Place/remove a device without
disconnecting its cable
Hold a device with/without a skin in
both portrait and landscape mode
Have viewing angles that were
optimized for video conferencing

73. Dino Zaharakis
Have it made in the USA
Accommodate iPad, Kindle, nook, tablets,
iPhone and other smartphones.

74. SECRET # 1:
Critical Thinking and Problem Solving
SECRET # 2:
Collaboration across networks
and Leading by influence
SECRET # 3:
Agility and Adaptability
SECRET # 4:
Initiative and Entrepreneurship

75. SECRET # 3:
Agility and Adaptability
SECRET # 4:
Initiative and Entrepreneurialism
SECRET # 5:
Effective Oral and
Written Communication

76. Mr. Erik Jainga
B.S. in Information Technology
Brave in risks and difficulties
Fascinated with electronic
gadgets
Musician
Focused
Newly-married
Detailed
Passionate

77. Group Project:
Design a room for Mr. Erik Jainga.
Be ready to present it in front.

78. To present means:
Defend the idea
Persuade the client
Compete with other presenter

80. Communication skills are a
major factor highlighted in traits
looked for in job applicants.

81. Annmarie Neal
are missing is the ability to
communicate: both written

82. Rob Gordon
Effective communication is
key in everything we do
Military Officer, West Point

83. Rob Gordon
people need to learn to
communicate effectively with
each other and with external
communities."
Military Officer, West Point

84. 1. Difficulty in
CEOs say verbal skills
young 2. Difficulty in
generation presentation skills
have: 3. Difficulty in
written skills

85. Write with a voice!

86. HOW?
Communicate passion. When
you communicate passion,
you will convince, persuade
and establish creativity.

87. 1. Difficulty in
CEOs say verbal skills
young 2. Difficulty in
generation presentation skills
have: 3. Difficulty in
written skills

88. 4. Difficulty in being
CEOs say clear and concise
young 5. Difficulty to
generation communicate
have: energy and
passion

89. 1. Think
2. Analyze
3. Reason
5 Steps:
4. Develop a coherent
argument
5. Use evidence

90. do you want us to learn from
this meeting? What exactly do

91. SECRET # 3:
Agility and Adaptability
SECRET # 4:
Initiative and Entrepreneurialism
SECRET # 5:
Effective Oral and
Written Communication

92. SECRET # 4:
Initiative and Entrepreneurialism
SECRET # 5:
Effective Oral and Written Communication
SECRET # 6:
Accessing and
Analyzing Information

93. that people have to synthesize.
bunch of reports.

94. They have to find the important

95. citizens today, knowing how
to read the newspaper is no
longer enough.

96. We have to be able to access
and evaluate information from
many different sources.

97. SECRET # 4:
Initiative and Entrepreneurialism
SECRET # 5:
Effective Oral and Written Communication
SECRET # 6:
Accessing and
Analyzing Information

98. SECRET # 5:
Effective Oral and Written Communication
SECRET # 6:
Accessing and Analyzing Information
SECRET # 7:
Curiosity and
Imagination

99. -
such as curiosity, imagination,
and creativity.

100. how to use analytical skills in
ways that are often more
out-of-the- ,

101. come up with creative solutions to
problems, and be able to design
products and services that stand

102. inquisitive. Are they engaged, are