SDI Presence: The Mission-Critical IT Systems Integrator
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Meet SDI - the mission-critical systems integrator that specializes in high-risk, high-demand IT environments.
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SDI Presence: The Mission-Critical IT Systems Integrator
- 1. advisory services. technology delivery. managed services. www.sdipresence.com Confidential. © 2017 SDI Presence LLC. SDI PRESENCE Introduction 1/2017
- 2. SDI delivers peace of mind for mission-critical IT systems ensuring client performance, security and revenue generation.
- 3. 3 SDI Corporate Overview • Founded as an MBE 20 years ago. • Original founder/MBE owner recently re-acquired the assets of SDI Solutions. • Renamed SDI Presence, assumed the Firm’s talented team, corporate delivery methodologies, certifications, and 20-year project resume. • 97% customer satisfaction rating in 2016; SDI Presence name builds on the strong commitment to being present for our clients, partners and community that has always been the hallmark of the firm. • 130 technical and business professionals, averaging 15 years of industry experience and highly-certified in IT and Security. • Prime contractor for multiple multi-year projects over $10M • Offices in: Chicago (HQ) │ Charleston, SC │ Los Angeles.
- 4. 4 SDI Vertical Focus: High-Demand and Security-Sensitive Environments Critical Infrastructure Aviation Banking/Finance Government Education Energy Transportation HealthcareCommercial Real Estate
- 5. SDI Portfolio of Critical Infrastructure Clients •World’s 2nd busiest airport. •2nd busiest airline in the world. •4th busiest container port in US.. •5th largest commercial bank in US. •Largest water purification and waste water treatment plants in the world. •2nd largest public transit in US. •Nation’s largest convention center. •2nd busiest 911 call center in US. •Largest commercial property owner in the US.
- 6. • Solution areas driven by certified, experienced industry professionals: Corporate knowledge of industry-specific operations, systems, infrastructure, protocols, federal regulations • Comprehensive “design-build-manage” services across each segment – offering Advisory Services, Technology Delivery and Managed Services programs SDI’s Service Offerings address the complex requirements of mission-critical IT environments: Integrated Security • Security Concept of Operations • Digital Video Surveillance/ Analytics • Access Control, Biometrics • Visitor Management • Identity Management • Dispatch/Incident Management • PSIM/Event Management • Alarm/Perimeter Intrusion Detection • Command Center Design/Integration IT Infrastructure • Infrastructure Strategy and Architecture, including Cloud Migration • Cybersecurity • Smart Grid • Enterprise Deployment/Logistics • Specialized Wireless • IT Managed Services/NOC Real Estate Intelligence • Square Footage Accounting • Emergency Planning • ISECURE® Building Emergency Preparedness Mobile App • Profolio® Property Data Portal Enterprise Performance • Enterprise Applications • IT Consulting/Advisory Services • Project Management/PMO • Deployment/Integration • Quality Management • Business Process Reengineering • Independent Verification and Validation (IV&V) • Square Footage Accounting • Emergency/Evacuation Planning • Visitor Management Systems • ISECURE • Building Controls Real Estate Intelligence Integrated Security Systems IT Infrastructure Enterprise Performance ADVISORY SERVICES MANAGED SERVICES PROGRAMS TECHNOLOGY DELIVERY
- 7. 7 SDI’s Capacity for Large-scale, Complex Technology Environments • 35,000 surveillance cameras under management at top 10 commercial bank for 2,100 branches in 15 states. • 1.5M customer bills produced per year through SDI designed/ managed utility Customer Information System (CIS) • 3500 desktops supported over 190 sites at transit client • Integrated over 25 disparate systems within a single client environment • Management of 200-mile-wide network that pushes 2.5M transactions per day (PCI compliant) • Multiple client accounts with over 1 Petabyte of stored data under SDI management • Over 152 million square feet of property information managed across US • Prime contractor for multiple, multi-year projects over $10M
- 8. 8 Commitment to Corporate Social Responsibility • 20 Year history of meeting and routinely exceed minority goals in our contracts. • Corporate culture driven by diverse multi-cultural perspectives: a diverse workforce, led by a diverse management team. • Active participant in mentoring program for smaller, new MBE firms in Chicago. • Internal company curriculum in diversity, social responsibility, community/ philanthropic involvement. • Over 40 philanthropies supported in our communities
- 9. 9 MBE Certifications/NAICS Codes 238210 Electrical Contractors and Other Wiring Installation Contractors 531390 Other Activities Related to Real Estate 541511 Custom Computer Programming Services 541512 Computer Systems Design Services 541513 Computer Facilities Management Services 541519 Other Computer Related Services 541611 Administrative Management and General Management Consulting Services 541690 Other Scientific and Technical Consulting Services (Safety/Security consulting services) 611420 Computer Training 811212 Computer and Office Machine Repair and Maintenance
- 10. 10 • Deep Technical and Industry Expertise • 20 Years Experience in Mission-Critical Environments • End-to-End Solution Set to Drive Value and Accountability • A True Business Partner and Trusted Advisor Intelligent Technology, Delivered by SDI.
- 11. Thank you. “The SDI Team brought both airport operations center experience, new ideas and suggestions to our operations staff. The SDI Team’s involvement was extremely important in building our shared airport command center.” Category X Airport - Airport Executive Stakeholder “Thanks to SDI’s data accuracy, we were able to exponentially increase our rental revenues as well as garner a higher point when selling the property.” Commercial Real Estate Developer – SVP and General Manager “It’s the consistent quality of their response that stands out, no matter who on my SDI Team that I reach out to. I can get ahold of who I need to, without jumping through hoops. The whole organization is set up to deliver a quality response - from service calls to more general, conceptual questions - very quickly.” Government Utility - Deputy Commissioner
- 12. www.sdipresence.com @SDIPresence SDI Presence Confidential. © 2017 SDI Presence LLC. Thank You.
Editor's Notes
- Spin off of leading Chicago MEP (Mechanical, electrical, and plumbing services) firm – MEP design is a significant component of the construction supply chain, and is critical for design decision-making, accurate documentation, performance and cost-estimating, construction planning, managing and operating the resulting facility. Our roots in engineering carry over to how we conduct ourselves today: -how we deliver projects, -how we can relate to multi-disciplined teams during construction, -how we understand integrated core building/security systems. 80% of customers are repeat customers.
- SDI has a proven capability, resume and skillset in serving/meeting service levels of high-stress environments: Greater technical complexity Heightened security requirements High IT system availability, resiliency and performance requirements High-cost of system failure Data dense environments Higher service level/response expectations Large-scale area of service Highly visible to public Highly regulated SC: gsp airport, Chattanooga airport, savannah airports.
- SDI has deep working relationships with over 30 Category X-3 airports, including: O’Hare International Midway International Los Angeles World Airports Minneapolis-St. Paul International Memphis Airport General Mitchell/Milwaukee Chattanooga Savannah/Hilton Head International Greenville-Spartanburg International San Antonio International Augusta Regional SDI manages the integrated video, access control and alarm systems for over 1,600 bank branches across 10 states for one of the nation’s largest commercial banks – over 38,000 cameras. The SDI field team services several Governmental Processing Facilities, Cash Vaults, Administrative/Office Buildings, and Operations Centers. SDI delivers Security IT for the Bank Branches of the Future and smart banks. SDI is the trusted advisor for the nation’s leading real estate developers, owners and managers: Integrated video management and access control for one of the largest downtown developments in the US More than 1500 buildings/ 280 million square feet of property information digitized, recalculated or maintained Emergency evacuation plans for over 160 million square feet of property
- Safety and Security – SDI’s safety and security solutions focus on advanced security systems design, integration, and ongoing operational management. The Company’s offerings deliver secured client environments by improving physical security, controlling and monitoring access to sensitive areas, and reducing event response times. The Company integrates advanced hardware and software technologies while offering Command Center Design and Build, Advanced Video Surveillance Systems, Intelligent Video/Analytics, Access Control/Biometric Identity Management, Physical Security Information Management, Dispatch/Incident Management Systems, Mass Notification Systems, Evacuation Planning/Signage and System Integration Services. SDI also provides comprehensive on-site support services to ensure the reliable operation of an organization's hardware security components and their supporting software applications and infrastructure. SDI differentiates itself from other security integrators through its mastery of the convergence of physical security and IP-based systems, and its cost-effective ability to leverage existing/hybrid technologies to upgrade a client’s system to an advanced platform. Additionally, SDI provides deep expertise in the processes and regulations of security operations, with former security executives, and specialty technicians versed in TSA, FAA and NIMS standards on staff. The Company has over 20 years of experience designing, implementing, and supporting large, mission-critical security systems for high-profile clients. Networks and Infrastructure – SDI specializes in building and maintaining complex IT networks that are mission-critical to large-scale government operations, public safety, and organizational management. Communication networks – fiber and wireless – are increasingly important as organizations continue to expand their business applications, particularly mission-critical, security-focused technologies. The Company’s certified and experienced technicians align information and network environments with a client’s mission and enterprise strategy. SDI specializes in architecting high performance networks requiring high bandwidth and availability under demanding service level requirements and adverse environmental conditions. The Company maintains an extensive resume in specialized ruggedized solutions, physical security solutions, and the integration of complex infrastructure components. SDI has experience in projects under the Federal E-rate infrastructure program’s complex regulations and large-scale logistical delivery requirements; as well as Intelligent Transportation Systems. Enterprise Performance – SDI’s Enterprise Performance solutions address the financial pressures currently facing organizations, by generating revenues, and/or lowering operating costs and improving levels of productivity and customer service through the use of technologies. SDI has established a solution set with proven ROI that benefits taxpayers and enables transparency for government clients. Specializing in multi-departmental application implementations across large, complex organizations, SDI maintains deep relationships/certifications with leading enterprise applications vendors, employs PMP-certified Project Managers, and utilizes a time-tested PMI-modeled delivery methodology. In addition, the Company implements comprehensive human capital management systems (e.g. Workforce Management, Time and Attendance and Asset Management Systems etc.) that help organizations effectively address labor and employee challenges (e.g expenses and over time), and seamlessly interface with enterprise financials and other related applications.