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Scrum Masters are from Mars,
Product Owners are from Venus
By
Dipesh Pala
Once upon a time…
Getting to know Mars and Venus better…
What does a Scrum Master really want?
What does a Product Owner really want?
Help the team perform to their highest level,
to maximise the value created by the Scrum teams.
Maximises the value of the product being worked on
Ensures that the Development team understands
the items in the backlog.
Quality and Concept
constantly in conflict
Deliver Business Value
rather than just Projects
Business
Value
Business
Value
Common
Goal
Trust is nurtured
Business
Value
Common
Goal
Business
Value
Common
Goal
Shared
Ownership
Can vs Should
1 Disorganised
2 Inflexible
3 Stubborn
4 Inconsistent
5 Obnoxious
6 Emotionless
7 Shy
8 Irresponsible
9 Boring
10 Unrealistic
11 Negative
12 Intimidating
13 Weak
14 Arrogant
15 Indecisive
16 Impatient
1 Disorganised ---> Creative
2 Inflexible ---> Organized
3 Stubborn ---> Dedicated
4 Inconsistent ---> Flexible
5 Obnoxious ---> Enthusiastic
6 Emotionless ---> Calm
7 Shy ---> Reflective
8 Irresponsible ---> Adventurous
9 Boring ---> Responsible
10 Unrealistic ---> Ambitious
11 Negative ---> Realistic
12 Intimidating ---> Assertive
13 Weak ---> Humble
14 Arrogant ---> Self-Confident
15 Indecisive ---> Patient
16 Impatient ---> Passionate
ValuesCompetencies
SM PO
Huge overlap required
when it comes to Values
Little or no overlap required
with Skills and Strengths
Key Takeaways...
Tip #2
PO and SM
work together
to complement
each other
Business
Value
Common
Goal
Shared
Ownership
Business
Value
Common
Goal
Shared
Ownership
Open
Communication
Key Takeaways...
Tip #4
Don’t hide
information
Tip #5
Don’t control
communication
Business
Value
Common
Goal
Shared
Ownership
Open
Communication
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Open
Communication
If you can’t explain simply,
you don’t understand it
well enough!
- Albert Einstein
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Open
Communication
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Doing the
Work Right
Open
Communication
Source:
http://martinfowler.com/bliki/ConversationalStories.html
"If Men are from
Mars and Women
are from Venus,
and you can
speak Venutian,
the world can be
yours."
Source:
http://martinfowler.com/bliki/ConversationalStories.html
Key Takeaways...
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Doing the
Work Right
Open
Communication
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Doing the
Work Right
Keeping the
Momentum
Open
Communication
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Doing the
Work Right
Keeping the
Momentum
Open
Communication
Give some fire and
emotions to the team –
to make them want to
build the stuff!
PDD
Points Driven Development
“The payments file from Claims Application
has not gone out!”
Business
Value
Common
Goal
Shared
Ownership
Doing the
Right Work
Doing the
Work Right
Keeping the
Momentum
Making
Work
Meaningful
Open
Communication
Source: t
http://www.versionone.com/pdf/7th-Annual-State-of-Agile-Development-Survey.pdf
References
• Likeable Business: Why Today's Consumers Demand More and How Leaders Can
Deliver, by Dave Kerpen
• http://changethis.com/manifesto/45.02.FreakFactor/pdf/45.02.FreakFactor.pdf
• The five dysfunctions of a team, by Patrick Lencioni
• User stories applied, by Mike Cohn
• http://martinfowler.com/bliki/ConversationalStories.html
• http://www.mountaingoatsoftware.com/articles/introducing-an-agile-process-to-an-
organization
• The Scrum Guide, by Ken Schwaber & Jeff Sutherland
• All images collected through Google
Key Takeaways...
Dipesh Pala
Agile Capability Lead
IBM
e: dipesh.pala@au1.ibm.com.au
m: +61 404 152 850
w: ibm.com.au
in: au.linkedin.com/in/dipeshpala
t: @dipeshpala

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Scrum Masters are from Mars, Product Owners are from Venus by Dipesh Pala