Scriptura Engage is a comprehensive customer communication management solution that enables organizations to create and deliver personalized communications across multiple channels, including print, email, social media, and mobile. It features a user-friendly design environment, real-time document assembly, and tools for tracking customer responses, all aimed at enhancing engagement and loyalty. By offering integrated multichannel communication and compliance management, Scriptura Engage helps reduce costs and transform customer communication into a strategic advantage.

1. Scriptura Engage Platform
Scriptura Engage is a customer
communication management
(CCM) solution to create and deliver
personalized communications for
print, email, online, mobile, archive,
social media or other channels.
Scriptura Engage:
Communicate with millions,
engage individuals
Scriptura Engage helps organizations better communicate with their customers
by providing software for multichannel customer communications. Scriptura
Engage offers solutions to create and manage print, email, online, social, mobile
or interactive communications.
Document Design &
Generation
Reduce your templates
by 70% and decrease
time-to-market
with a WYSIWYG
environment to design
communications
without programming.
Interactive
Document
Assembly
Boost customer
response rates by
personalizing standard
communications in real
time, while maintaining
regulatory compliance.
Multichannel
Delivery
Increase response rates
by 65% by delivering
communications to
print, email, online,
mobile, social media,
text and other
channels.
Includes
allfeatures
Electronic Forms
Create and deploy
intelligent electronic
forms 80% faster
without programming.
Doccle Connect
Deliver your customer
communications to
Doccle 50% faster with
minimal effort and
minimum resources.
Mobile
Boost customer
experience by
delivering interactive
mobile communications
without programming.
More information?
Visit www.scripturaengage.com
or call 0032 3 425 40 00
Scriptura Engage is a software solution of Inventive Designers | © 2015. All rights reserved.
Scriptura Engage | Solutions Reach. Connect. Engage.

2. Engage customers
• Offer customer communications
using a mix of channels and devices,
depending on content and context
• Improve customer experience and
customer loyalty
• Create unique communications
adapted to the customer’s profile and
local language
Response and preference
management
• Track customer response and decide
on‘next action’based on closed loop
channel feedback
• Use feedback to improve future
communication flows
• 360° view on customer
communications
Reduce cost of ownership
• Reduce costs by one central platform
that keeps track of all communication
flows, including closed loop track-‘n-
trace and response and preference
management
• Typical return-on-investments from
6 to 12 months, depending on the
specific case
Turn a cost center into a profit
center
• Have all departments share the same
resources even with their specific
requirements
• More financial control and better
accountability
Deliver multichannel
communications
• Optimized output for print, email,
social media, SMS (text), web and
others in one single pass
• Use new channels, like social media
• Produce output for mobile devices,
like iPad
Customer interaction
• Customer interaction through the
use of electronic forms and mobile
applications
Reduce risk
• Ensure regulatory compliance by
managing content based on business
rules
• Re-use information that has already
been approved
• Closed-loop control of all
communications
Increase brand value
• Offer a consistent brand across
channels and devices
Business users
• Let business users create and modify
customer communications within
hours, not days, and free up time of
your IT-department
Web-based and interactive
applications
• Empower customers to receive
personalized correspondence on
demand
• Provide interactive electronic forms for
a better customer experience
Innovative technology
• 100% open standards: fit any
environment
• Cross-platform
• Integrate seamlessly with back-end
systems
• Access data from any database, CRM,
ERP, BPM, ... simultaneously
Scriptura Engage key differentiators
Turn your customer communications into a differentiator
1
Create
communication
2
Mind customer
preference &
business rules
3
Send
communication
to customer
4
Track feedback,
new behaviour,
new preferences
5
Turn information
into intelligence
Scriptura Engage | Solutions Reach. Connect. Engage.
More information?
Visit www.scripturaengage.com
or call 0032 3 425 40 00
Scriptura Engage is a software solution of Inventive Designers | © 2015. All rights reserved.
an Inventive Designers solution