6. Language
● Languages spoken in Scotland during its recorded linguistic
history fall into either the Germanic or Celtic language families.
● Celtic: Goidelic (or Gaelic) and Brythonic (or Brittonic).
7. Business etiquettes
Personal Space
Scottish loyalties run very deep and if you establish a friendship with a
Scotsman over the course of doing business, it's likely to be one that will
endure for the rest of your life. Unfortunately, Americans have a
tendency to rush relationships and engage in effusive touching and
hugging that assumes a level of familiarity and intimacy that has not yet
been established. The Scottish people in general are friendlier than the
English and will strike up conversations with strangers or walk them to
their destination even if it's in the opposite direction they were traveling
themselves.
Speaking Engagements
If you have a natural tendency to talk loudly, dial it down when you're
doing business with Scots. This is especially important in public settings
such as restaurants and lobbies. If you're talking too loudly, you're not
only drawing attention to yourself but also to your Scottish hosts and
they'll consider this bit of embarrassment to be offensive.
8. Contd….
Gestures and Eye Contact
Although the Scots use very few hand gestures when talking, they'll pay close
attention to yours. (And that goes for finger gestures that some people use to
express vexation.) A person whose hands are a flurry of activity as they explain
something may be perceived as trying to create distractions from the subject
being discussed. This, in turn, can lead to distrust. Be careful, too, that if you make
a "V" sign with your index and third fingers to communicate peace or victory that
your palm is facing outward, not inward. The sign made with the hand facing
inward is taken the same as raising the middle finger alone is in the United States.
9. Gifts and Dining Experiences
Although gifts aren't typically exchanged during a first meeting, it's appropriate if
your company has been doing business with a Scottish entity for a period of time
to bring a tasteful present that is made in America. Ideally this will be something
that was mentioned in earlier conversations as being a desired/admired item. (It
shows you were paying attention.) Appropriate gifts include autographed or rare
books, collector items, art, or gourmet baskets. Exercise caution, though, that an
expensive gift won't be interpreted as a bribe for future favors from the
or his company. Always send a written (not emailed) thank-you after a meeting
demonstrate that you value their time. If a business associate invites you to his
home for dinner, bring a nice bottle of wine as a token of your appreciation. A
will always offer the first toast; as a guest, you'll be expected to reciprocate and
offer a toast of your own.
10. Punctuality
Always allow extra time to get to your meeting place. Punctuality is expected and
appreciated in Scotland. Even though meetings typically start out very slow and
involve jokes and general chatter about current affairs, this is no excuse to make
late entrance. What a late arrival communicates to your Scottish counterparts is
that you feel nothing is of importance until you're on the scene. This can set a
negative tone for the rest of the meeting or presentation.