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Supplier Qualification, Contract Agreements & their
Integration in Pharmaceutical Manufacturing Operations
Roohi B. Obaid Mar 16th 2019
It reflects the views and
understanding of presenter &
may not be construed to
represent the views or policies
of organization or association
to which speaker has ties
Documents of US-FDA &
Review Scientific Articles are
used to construct presentation
Disclaimer
Reference
The top most important constituent
The top most important constituent
Active Pharmaceutical
Ingredient
API
Its traveling track &
speed
API
Its traveling track &
speed
Delivery to Destination
API
API
Contaminated
May be
API
Contaminated
Mixed
May be
API
Contaminated
Mixed
InconsistentMay be
API
Before
manufacturing
Contamination
API
Before
manufacturing
During
manufacturing
Contamination
API
Before
manufacturing
During
manufacturing
After
manufacturing
Contamination
API
Processing
Mixed up during
API
Processing
Packing
Mixed up during
API
Processing
Packing
LabelingMixed up during
API
Poor development
Inconsistency
API
Poor development
Poor Control
Inconsistency
API
Poor development
Poor Control
Poor UnderstandingInconsistency
Some excipients are critical too
Remember
Please
Potential Tragedies
Anything that goes
wrong, it may reflect in
finished product & may
end up to damage patient
All your controls &
GMP go into vain
How difficult it is to differentiate the taste on the basis of chemical testing of tea?
We are purchasing paracetamol from X of China.
Why do you need to review DMF?
1
Purchasing paracetamol from X of China
since years without any complaint.
Why are you interested to inspect the facility?
2
Searching for source of new product (under development)
Why are you interested to see the DMF?
What purpose you are looking for?
3
Searching for source of new product (under development)
Why are you interested to see the facility?
What purpose you are looking for?
4
How do you maintain your trust that the
material is coming from
same facility you have qualified & comply
all the attributes that are promised & not
narrated in COA?
5
Supplier includes
6
Supplier includes
Services, Materials, Machinery, Consultancy etc.
6
Supplier includes
Services, Materials, Machinery, Consultancy etc.
6
Supplier includes
Services, Materials, Machinery, Consultancy etc.
6
Supplier includes
Services, Materials, Machinery, Consultancy etc.
6
DifferenceDMF SMF
It is indeed not
supplier
qualification but
security of supply
chain too
Tolerance
Identification
Qualification
Performance
Reviews
1
24
3
Difference
Qualification
Supplier
Qualification
Material
Site Master File Drug Master File
Supplier Material
Melamine Case Study
> 8000 pets died
> 5 infants died
Intentionally added to boost proteins
Melamine Case Study
No direct impact on pharmaceutical industry
Potential of similar fraud or devastating results
No margin of error like heparin tragedy
Blind trust … started testing
GMP
Influence & Qualify
GMP Supply Chain
Influence & Qualify
Development GMP Supply Chain
Influence & Qualify
Lets have a
sketch how things
will move
Frame, Strategy and Progressive Initiatives
Assess Risk
Conduct a comprehensive risk
assessment to determine the
appropriate controls for the
supplier based on the products or
services they provide & their
criticality to your product
1
How do you know
that this bag is
clean.
Remember it will
be in contact of
materials
Audit
Perform a supplier audit to assess
the company ability to deliver
product or services of desired
quality and strength of its GMP
compliance
2
How do you know
that product can be
consistently
produced without
contamination &
mix up
How do you know
that product is pure
& of required
strength
How do you know
that data generated
for product
knowledge & shelf
life is of integrity
Remember
integrity includes
Reliability,
Auditability &
Reproducibility
Performance
Monitor, document & review
supplier performance on a regular
basis
3
CAPA,
Investigations,
Deviations, Change
Management,
Failures, Salvaged,
Recalls, Returns,
Complaints
Agreement
Establish appropriate written
Quality Agreements
regarding responsibility for GMP
activities. Make every
responsibility simple & clear
4
Who is responsible for
what, Where is
ambiguity, Where is
mutual responsibility
Make simple & clear
Development & Qualification
of Suppliers
Ingredients Process Product
Science, Trust & their Verification
Independent Pre-
Audit Assessment
Site Inspection
Post Audit
Assessment
1 2 3
Insight
Flow diagram(s) of
manufacturing processes
Insight
Manufacturer(s) & their
Quality Management
Insight
Building, Facilities Site
& Process Equipment
Insight
Personnel,
Documentation Policies
& Practices
Insight Material Management
Insight
Production
& In-process Controls
Insight
Packaging &
Identification labeling of
Ingredients and
Intermediates
Insight Storage & Distribution
Insight
Laboratory Control & its
Data Integrity
Insight
Rejection & Re-use of
Materials
Insight
Validation Practices
Change Controls
Insight
Complaints, Returns,
Recalls & Rejection
Insight
Contract Manufacturers
& Laboratories
(Quality Agreements)
Insight
Agents, Brokers,
Traders, Distributors,
Re-packers & Re-labelers
Audits are not required
Sample testing is sufficient
Only questionnaire is sufficient
Virtual audit is sufficientNO YES
Let’s participate 1
Audits are not required
Sample testing is sufficient
Only questionnaire is sufficient
Virtual audit is sufficientNO YES
Let’s participate 1
2
Audits are not required
Sample testing is sufficient
questionnaire is sufficient
Virtual audit is sufficientNO YES
Let’s participate 1
2
3
Audits are not required
Sample testing is sufficient
questionnaire is sufficient
Virtual audit is sufficientNO YES
Let’s participate 1
2
3
4
Paper Tiger otherwise
invites and promotes
• Negligence/slopiness
• Cutting corners
• Deliberate non-compliance
• Cheating
• Counterfeiting
• Crime
Limited
Resources
Cost
effective
Over
emphasis
Patient
safety
Guidelines
Competitive
environment
Relationships
Better
quality
Harmonization
Compliance
Regulations
Responsibilities
Patient Safety
Why Audit is necessary?
Detects GMP non-
compliance
Detects Fraud and
Counterfeiting
A system based on
trusting on audits
only does not
work!
Why Audit is necessary?
Because patient safety is of paramount importance
Detects GMP non-
compliance
Detects Fraud and
Counterfeiting
A system based on
trusting on audits
only does not
work!
Global Radar
navigates
Mandatory API GMP Certification
Prioritization of API inspections
Focus on fraud & counterfeiting
Sanctions & penalties
Legal liability of Qualified Persons
Incidences that receive attention & emerge
with more strong control strategy
Case Studies
Ciprofloxacin
Regulatory result 42%
via HPLC
UV gave
compliance result
???
Look Analyze Predict
Gelatin for soft
gelatin capsules
Material source
changed
Appropriately not
studied
Result: Disintegration
failure after 1 - 3 month
upon exposure to
temperature
Regulatory action
Consumption of 100s
of batches of
substandard product
Look Analyze Predict
Heparin
Heart surgery,
kidney dialysis,
angioplasty
Early 2008: In USA 149
patients reported dead ….
due to contaminated heparin
Manufacturer in China
was never inspected
Contaminated heparin
detected in 11 countries
Massive recalls but
trapped in availability
vs. risk!
Look Analyze Predict
Heparin
FDA identifies
contaminant: 5% - 45%
Oversulfated
chondroitin sulfate
(OSCS)
OSCS molecular
structure closely
resembles heparin
OSCS mimics
heparin in
standard testing
OSCS is not a
natural compound
=> synthesized!
Chondroitin
sulfate origin:
animal cartilage
OSCS is cheap (<
$80 vs. heparin
$500-1500)
OSCS most likely
added deliberately
Contaminated heparin
comes from 12
different sources
located all throughout
China
“These APIs are a string of ticking
time bombs. Heparin has gone off
and there will be more until we fix
the problem”
“We’re inspecting where the drugs
aren’t being made and not where
the drugs are being made”
Do not give guarantees for safe APIs
Do not give guarantees against counterfeit
& fraud
But the more frequent and the more
deterrent they are, the smaller the chance
for health catastrophes
Otherwise doors are wide open to…
anything
Diethylene Glycol
(Haiti incidence 1996)
Found in glycerin used
in manufacturing of
acetaminophen syrups
More than 88
children died as a
result of acute renal
failure
Look Analyze Predict
Illegitimate material … Legitimate product
… Consumption ???
49 deaths … Endotoxin contaminated
Gentamicin Injection
Gentamicin Sulfate manufactured by
Fujisawa supplied by China, 1989-94
Look Analyze Predict
Ireland-Paroxetine,
Oct 2013
Contaminated with
waste tank
Did not give attention,
kept continuance of
distribution
Recall … RA
Look Analyze Predict
Look Analyze Predict
Cadila 2014
Oct 2011-concluded, A known
impurity responsible for the odor
detected. No data provided to
support conclusion
Can implemented change in
manufacturing process in
response to the complaint assure
established correlation to the
odor detected ???
Cadila 2014, Investigation of
complaint & extension of
investigation to other potential
batches ???
Sep 2011, unpleasant odor
in a batch of API
The data used was basically was reintegrated multiple
chromatogram to determine levels
Investigation concluded the reason of impurity for unpleasant odor
in March 2014
Subsequently in Aug 2012, a similar complaint along failure of
batch for max. unknown impurity reported
Commercial batches within expiry are under question
Controls implemented to prevent recurrence were not there
Scientific justification for setting of specifications was not specified
Parameters for re-integration of chromatogram were not retained
Subsequent OOS investigation concluded the carryover of impurity from a
raw material used in API manufacturing process
Investigation did not address the
failure of quality unit to
recognize this impurity prior to
release
No one came to evaluate
during the review
Where is adequate assurance of appropriate control to mitigate
recurrence of contamination?
Subsequent to complaint, your investigation identified the unknown
peak and found that it was a result of contamination occurred during
manufacturing process
Where is assessment of contamination risk for batches within expiry?
Where is corrective action resulting from the assessment?
Where is assessment of cross-contamination risk associated with
current practice of material/ solvent flow?
Explain unauthorized
access or changes to data
& where is adequate
control to prevent
omission of data?
Why unauthorized
manipulation (re-
integration) of electronic
raw data?
Look Analyze Predict
Apotex 2010
Apotex , Canada March
2010, Inadequate
investigation
March 31, 2008-Yellow
powder identified as
residue of API
May 2008, yellow
contaminant found during
production of Ranitidine HCl
Rejected the
batch
Why investigation was
not extended to other
batches
Other lots were
manufactured in same
equipment prior to March
31, 2008
Apotex , Canada March
2010, Inadequate
investigation
Metformin HCl API
found contaminated
Did not assess finished
product manufactured
with this contaminated
API
Why was it released
w/o evaluation of
potential impact to
product quality
Look Analyze Predict
Novacyl Wuxi
China 2014
Novacyl Wuxi,
China Dec 2014,
Missing raw data
Additional
chromatographic peak
when compared to
standard
Discarded
chromatograms
Over-written
chromatograms
Changes in
integrating
parameters
Absence of
documentation
& justification
Tips & TricksHow to Audit
11th APIC/CEFIC European Conference on APIs
At the API Manufacturer
Howtoaudit???
Check location and
details of site up front
on Google Earth
Howtoaudit???
Check for large discrepancies between
annual output and sales (Indicates purchase
API elsewhere and re-labeling)
Check the label book for labels from other
manufacturers (Indicates labeling own API
as if produced by others)
Howtoaudit???
Check if any API is shipped in neutrally labeled
packaging (Indicates illegitimate re-labeling at
receiving end)
Howtoaudit???
Check if API warehouse inventory is lower than theoretically
(Indicates hidden API may be stored in other warehouses)
Howtoaudit???
Do not only check first rows of drums (Other rows may
be unlabeled)
Howtoaudit???
Do not follow the company’s agenda; ask to see things that were
not expected by the company
Howtoaudit???
Only inspect when manufacture of the API is running
Howtoaudit???
Check for compliance of all data included within the API
registration documents (e.g. DMF)
Howtoaudit???
Check any reports of inspections of the site performed by other
reputed authorities
Howtoaudit???
Check purchasing records and sales records for illicit transactions
Howtoaudit???
Take API samples and have them analytically fingerprinted vs. an
original sample from the company and/or compare with registered
API quality in dossier or DMF
Howtoaudit???
Obtain a list of shipped batches, dates and clients and later cross-
check these during audits of clients’ sites
Howtoaudit???
At the Exporting API Trader
Check for discrepancies between volumes of API purchased from
companies vs. volumes sold under the labels of those companies
Check for traces of activities of replacing original labels by
different labels (e.g. equipment to remove labels: e.g. a burner)
Howtoaudit???
Check for the presence of API in warehouses with labels from
producers not included in official documentation
Scrutinize entire labels production, management and
reconciliation system for irregularities
Take API samples for analytical fingerprinting as above
Howtoaudit???
At the Importing API Trader
Same points as for Exporting API trader
Check information on the origin of the API material at
customs vs. data on file at the importing trader
Howtoaudit???
At the API User/ Dosage Form Manufacturer
Howtoaudit???
Check for fraudulent actions with documentation aimed at hiding
the true origin of the material
Check the purchasing records on sourced APIs from specific
companies vs. the volumes of API from these specific companies
actually used in production of the dosage forms
Check if API with labels from producers not included in official
documentation is present in warehouses
Take API samples for analytical fingerprinting vs. authentic
samples of the approved API supplier and check fingerprint vs.
registered API quality
Howtoaudit???
Compare information obtained from the approved API supplier on
the API volume sold annually to the inspected dosage form
manufacturer and compare vs. volume used annually in
production of the dosage forms
Verify also that batch numbers and dates match those of the ones
obtained from the API manufacturer
Howtoaudit???
DMF & Impurity
Drug Master File
An Outline
Drug Master File
It is a document containing confidential information related to:
Manufacturing of
drug substance
Specification and
test method
Stability and re-
test period
DMFs – FDA Position
DMFs are not to be submitted as
substitutes of IND, NDA or
Supplemental applications
No regulatory requirement that a DMF
be submitted
Provide confidential
information concerning
CMC
Reviewed only in
connection with drug
application
Information treated as
confidential
Types of DMFs
Type I
• Manufacturing
site, facilities,
operating
procedures and
personnel
Type II
• Drug
substance,
intermediate
material
used in the
preparation
of drug
product
Type III
• Packaging
materials
Type IV
• Excipient,
colorant,
flavour
Type V
• FDA-
accepted
reference
information
(clinical /
preclinical
data)
Impurities in API
An Outline
What is an Impurity and what it can be?
Impurities are unwanted
chemicals present in the
API or FPP arising from
normal manufacture.
They are not chemicals
accidently or
maliciously introduced.
Impurities have no
therapeutic value and
are potentially harmful.
Therefore they need to
be controlled.
Organic
Inorganic
Residual
solvents
Classes of Impurities
Organic Impurities
May arise during manufacturing process and storage
Starting materials
By products
Intermediates
Degradation products
Reagents, ligands and catalysts
May be from manufacturing process and are normally known and
identified:
In Organic Impurities
Reagents, ligands and catalysts
Heavy metals
Inorganic salts
other materials (e.g. filter aids, charcoal)
Limits to be based on pharmacopoeial standards or known
safety data
Toxicity generally known, therefore controls achievable
Organic or inorganic liquids used during the manufacturing
process
Residual Solvents
Progress but do not pursue profit at the
expense of consumer safety. It will not
favor every time
Closing Message
Your product is your child. Please take care because
some time damages of uncertainty are irreversible
Closing Message
Please make zero
tolerance as a habit ...
“But no one came.
Because no one ever
does” (Thomas Hardy .. Jude the
Obscure)
Closing Message
Thank You

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