A real life example of intelligent design of CCTV saving more than it cost in less than a year!

1. WIRE FREE
NEWS
Edition 21 • September 2016
One of our customer’s recently gave
us feedback about their systems
which were installed less than a year
ago. The feedback was great and
one part that stood out about it was
the fact that they told us they have
actually saved more than the cost
of the security system installed...
They found that the decrease in loss of stock
since installing the security systems has exceeded
the value of the systems themselves, this has
happened in under a year too. This shows that
it is definitely worth it in the long run (or in this
case, not so long run). The fact behind the story
here is that by managing out the temptation,
our customer removed the opportunity for loss
of stock. This was achieved by simply installing
a well-designed good quality CCTV system.
If you would like to find out more about how
this could work the same for you, get in touch
and we would love to have a chat. Call us on
01277 724 779 or email enquire@w-fp.co.uk
Saves more than it costs?
Call us on: 01277 724779
www.w-fp.co.uk
HELP A CHARITY
enter our
competition!
See next page...
ANOTHERCOMPETITIONTO WIN
£25AMAZONVOUCHERS!

2. WIRE FREE NEWS
NPS “Would you recommend us to someone else?”
Score us today: https://jw154.infusionsoft.com/app/form/tell-us-what-you-think
Congratulations to August’s
competition winner...
Poppy Lowe
from Calibre Building Services
based in Nutfield, Surrey
Your name: ....................................................................................................................
Your email: ....................................................................................................................
Your telephone number: ...............................................................................................
Please tick which charity you
would like us to donate £3.00 to: ■■ ■■ ■■
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Competition
Give it a crack and send it in.
Even if you don’t win, we will
still donate £3 to your chosen
charity. All correct entries will
be placed into our prize draw.
The winner will be picked on 16th
September ‘16 and will receive a
£25 AMAZON GIFT CERTIFICATE!
Either send us your copy, scan or take
a photo on your mobile and email
it to us at feedback@w-fp.co.uk.
Please fill in the required details
below, tick your choice of charity
and we’ll give them £3.00 for every
entry received. Competition closes 16/09/2016.
ACCREDITATION
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Last month’sword search answers:
If you have any questions then call us on: 01277 724779
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3. You can help by letting us know what you
like or don’t like too - we really are listening,
just email us: feedback@w-fp.co.uk
or complete our feedback form online:
www.w-fp.co.uk/contact
@WORK
Victoria Law, Vicky or Vic (apparently
she answers to most things…), started
with us in August and has taken on the
role of Service Desk Team Leader.
Victoria is here to ever improve
our service and value to you.
Vicky is a graduate, has worked
in the telecoms industry and has
been the proud owner of her horse
Shanna for 16 years. She’s listening,
so give her a call…
Q1. If you were stuck on a desert island
and could only bring three things
with you what would they be?
A lilo, my iPod and a never
ending supply of Piña Colada.
Q2. If you could have a superpower
what would it be and why?
Teleportation – so I could go on holiday
to lots of tropical places without
spending hours in an aeroplane.
Q3. If there were a movie about your life,
who would play you and why?
Angelina Jolie – she’s in some great
action and Disney films... my favourite!
Q4. What was the last gift you gave?
I brought my friend a spa day for her
birthday, can’t beat a bit of pampering!
Q5. Who do you follow on Twitter and why?
I don’t have a twitter account.
Q5a. Who is your Idol?
My mum, she has always worked so
hard, often away from home while us
kids were growing up.
WFP’s culture: As a business we believe in
doing things properly; for our customers
and also for our colleagues. We really want
all our people to be happy in what they
do. To support this, we promote continual,
individual, development and promote
honest debate on how to improve our
services to our customers.
Edition 21 • September 2016

4. Top Tips - Cut out & keep guide:
Four Bitesize Tips!
1. Making the most of your CCTV system.
You may have a CCTV system in place or are
thinking of installing one, in which case:
a. Don’t do anything more until you have a clear
purpose for the system (commonly referred to
as Operational Requirements).
b. Once you know what you want then set a
budget. In reality you always get what you pay
for and CCTV is a great example of this.
2. Acknowledging faults on fire alarms.
We know how easy it is to ignore faults, especially
when it’s the same fault that has been there for
ages. However, as harmless as this may seem, it is
not worth ignoring, here’s why:
a. Most importantly, a fault is a fault! If one shows
on your system, then there is something wrong,
and you should get it checked out and fixed.
b. If the fault has been there for what seems like
forever, then this could cause further faults if not
fixed.This results in added costs for more repairs
and potentially serious implications for you.
c. If you are just clearing the fault every time it
pops up because you know it’s “no big deal”,
normally it is a bigger deal than you realise! If
another fault pops up during that time, it can
quite easily be dismissed when assuming that it
is the same fault from before.
3. What’s wrong with your smoke detector?
If your smoke detector keeps false alarming, then
what should you do?
a. Find out what’s setting it off and solve that problem
first i.e. a toaster that’s burning toast – bin it.
b. Is it the right type for the environment? i.e.
Ionisation, Optical or Heat - again we strongly
advise you to consider changing the cause of
the false alarm before changing the detector.
(Read our blog on detector choice to
find out more: http://www.w-fp.co.uk/
what-detector-type-do-i-need/
c. It is much more likely to be a design issue than a
fault with the system, although it’s worth checking
the basics such as water ingress or physical
damage. (We are more than happy to help, we
might be able to advise you over the phone.)
4. Do you know how to use your fire
extinguisher? Or which one to use when?
The following explains what type of extinguisher
to use in which situation. But, if you did not
know, we seriously recommend that you book
fire extinguisher training ASAP, find out how by
calling us on 01277 724 779.
a. Use water extinguishers on fires fuelled by
paper, wood and fabrics.
b. Use carbon dioxide extinguishers on electrical
fires, flammable liquids and gasses.
c. Powder fire extinguishers are for general use.
d. Use foam fire extinguishers on flammable
liquids, paper, wood and fabrics.
With so much relevant knowledge that we want
you to know about, we felt this month we couldn’t
focus on just the one topic. So your September WFN
Top Tips section boasts FOUR mini top tips… Enjoy!
If you have any questions then call us on: 01277 724779
Like us on Facebook @wfptweets www.w-fp.co.uk