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Solar Academy
     Intro and Summary
Why Do People Want to Go Solar?
Who’s Might Be Against Solar?

Big Oil!

Some Politicians?
Maybe Some News Anchor?
      I Hate          He’s just
       Solar          kidding!
What If Solar Became Illegal?


Now what do you sell?
                         Solar
                           is
                        Illegal
Imagine Solar Wasn’t Available




     Due to a permanent solar eclipse
Could We Go With Wind?
Imagine If Steve Jobs Invented…




   Jobs invents flat windmill
 that mounts on roof of house
                                I-mill
Could You Adjust and Sell Wind?
How Easy Is it To Go Solar?
           3 things needed to go Solar
            Good FICO Score
            Good Roof
            No Shading Issues
Going Solar is a No Brainer
        No Cost to Switch
        Better Price
        Guaranteed Price (based on production)
        No Hassle or Hidden Charges
        Just Continue Buying Electricity
Does It Take Long To Go Solar?
    Usually 1 hour!
   That’s your Pitch
     through the
 (Contract) Agreement
How Long?
It’s just a few easy steps
Qualification for one of the programs
We lock in the rebates
Schedule a site assessment
Once validated, we schedule the install
   (Depending on city response to permits and the HOA)
Your Back in The Drivers Seat
By switching to solar for little to
no money out of pocket

You put yourself back in the
drivers seat

You now have control over your
budget, and your financial future
Why Do People Want To Go Solar?
Is it:
Savings
                                 Maybe they were told…
Frustration (with rising cost)
The Cool Factor (Novelty)
Save Money
Control & Predictability
The Answer Is Evident!
But, Ask Yourselves

Do people wake up in the morning
with a burning desire to go solar
The Simple Truth Is…


   Ouch
          If you stay with your
          utility it’s gonna hurt
Understanding The Sales Process
 If you don’t understand the sales process and use it to
sell solar power then you don’t understand the process!

 If you take the solar panels out and put a wind turbine
   If you switch from one cellular company to another
              If you replace cable with a dish

             The process is the same:
Can You Beat Their Price?
                If you walk into and office
                 to sell copiers; do you
                 always know what your
                 competitor is charging?

                Yet we walk into a clients
                 home and ask to see all
                 their utility invoices
You Can Beat Their Price!
          And guarantee the price!

          None of our customers like their
          utility company; in fact…

          89% of customers surveyed said
          they would buy solar at the same
          price as they pay now.
What About The Other 11%
        11% believe the rates aren't going up!

        (11% of Americans believe Elvis is alive)

        89% say they will make the switch

        So why haven't they?
If They Had Wanted It!
    They would have done it already

They don’t know how bad it is or about the rising prices

They have become so used to rising utility prices!

They have become complacent and accepting
So How Do You We Get Them There?
The 1st Goal is Establish Trust
        Building rapport and likeability

        If they like you they trust you

        If they trust you they will go with
        your recommendation!
The    2nd     Goal is Simplicity
Getting customers to understand a simple fact:

We are offering them a better rate on electricity

As opposed to what they are paying today!
Your Pitch Depends on These
Trust and Simplicity are the most important elements

Everything in our concept pitch leads to these

They lead to trust in you and…

Distrust in the utility company
What About The Price?
There’s only one thing that has to be true about the price
for the price to be good!

It has to be “Competitive”

   “As long as the price doesn’t invalidate the concept;
                  then it’s a good price”
The Dollar Store Concept
                      What’s the price at the dollar store?



                        “As long as the price doesn’t invalidate
                          the concept; then it’s a good price”

          Do they carry items worth less or priced better?
Sure; but being it’s priced at $1.00 it doesn’t invalidate the concept!
What’s Our Job?
 Tear down the trust with the        13   16   24   28   32
  utility company

 Explain the tiered system

 If tier 5 rates have gone up 83%
  in 7 years; where will they be in
  10 years?
What’s a Better Price?
                            2
                                        13    16    24   28    32

                           32




 If I give you a new rate of .23, .24, .25, .26 is it a better rate?
        The close rate is almost identical between these
Ever Eat at Quiznos?
What does it cost to feed a family of four?

$37 and people will spend it

Do they care about $37

Do they care if they saved $37 off their electric bill
People Will Always Go For Value

            You can eat here for half the price
Do You Really Save?
                                     $3.49         $3.56

How much cheaper is Costco gas?
Do people go out of their way to go to Costco?
Is Costco advertising cheaper gas or savings?    $1.40
At $3.49 as opposed to $3.56 how much do you
save if the tank holds 20 gallons?
Let’s Tie It All Together
What are the most important questions
you should ask every customer?
The Three Questions To Ask
         1.   What are you hoping to accomplish
              from this consultation?

         2. How long have you been thinking
              about going solar?

         3. What made you decide to go now?
Keep Questions Simple
Apple – Is all about Simplicity

If there is anything in your pitch
that is not building towards
simplicity then revamp it
Establish & Build Trust
Trust is faith that another person
will not hurt or take advantage of you.

It is the foundation and necessary
precondition for all business and
solar relationships.
                                          Build The Foundation
If they trust you they will go solar!
Build On The Values
They don’t care how much you know until
you show them you care

If the customer senses that you need this
deal more than they do then you have No Deal

Remember to ask: What do you think your rate
will be in 10 years? (Wait for their response)
Make Sure Your Close Includes
Installing the equipment on your house

Signing the agreement doesn't commit
you to going solar
   It just sets up the site assessment

Make sure your close includes the word “installed”
Build Fans versus Customers
We want fans as opposed to customers (Why?)

We want them to go out and tell everyone about solar

Make sure they are ecstatic about solar

You know there sold when they refer you
Just Ask For The Business!
When do you ask for the sale?
You should be asking after the agreement
There are a few things that happen after this
  Site Assessment – Shall we go ahead and set the site
  assessment so we can get started with getting solar
  on your house?
  Consumer Credit Check
  Rebates are handled
Recommending Solar Is About
                  Likeability
                 Trustworthy
                 Casualness
                     Trust
                  Simplicity
                 Confidence
So How Do
You Get There?
Practice, Practice, Practice
Lets say you were offered a spot on a pro team

And you start in 6 weeks

What do you do?                                Practice-Practice-Practice


Practice differently over and over with all kinds of people

            That’s how you get there!
So How Are You Doing?
Are You Asking Potential Customers
To Go Solar Each and Every Time!

                 How Many Do You Sign Up
                 A Week For Your Program?
Now Go Sell Solar!

    Thank You

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Solar

  • 1. Solar Academy Intro and Summary
  • 2. Why Do People Want to Go Solar?
  • 3. Who’s Might Be Against Solar? Big Oil! Some Politicians?
  • 4. Maybe Some News Anchor? I Hate He’s just Solar kidding!
  • 5. What If Solar Became Illegal? Now what do you sell? Solar is Illegal
  • 6. Imagine Solar Wasn’t Available Due to a permanent solar eclipse
  • 7. Could We Go With Wind?
  • 8. Imagine If Steve Jobs Invented… Jobs invents flat windmill that mounts on roof of house I-mill
  • 9. Could You Adjust and Sell Wind?
  • 10. How Easy Is it To Go Solar? 3 things needed to go Solar  Good FICO Score  Good Roof  No Shading Issues
  • 11. Going Solar is a No Brainer No Cost to Switch Better Price Guaranteed Price (based on production) No Hassle or Hidden Charges Just Continue Buying Electricity
  • 12. Does It Take Long To Go Solar? Usually 1 hour! That’s your Pitch through the (Contract) Agreement
  • 13. How Long? It’s just a few easy steps Qualification for one of the programs We lock in the rebates Schedule a site assessment Once validated, we schedule the install  (Depending on city response to permits and the HOA)
  • 14. Your Back in The Drivers Seat By switching to solar for little to no money out of pocket You put yourself back in the drivers seat You now have control over your budget, and your financial future
  • 15. Why Do People Want To Go Solar? Is it: Savings Maybe they were told… Frustration (with rising cost) The Cool Factor (Novelty) Save Money Control & Predictability
  • 16. The Answer Is Evident!
  • 17. But, Ask Yourselves Do people wake up in the morning with a burning desire to go solar
  • 18. The Simple Truth Is… Ouch If you stay with your utility it’s gonna hurt
  • 19. Understanding The Sales Process If you don’t understand the sales process and use it to sell solar power then you don’t understand the process! If you take the solar panels out and put a wind turbine If you switch from one cellular company to another If you replace cable with a dish The process is the same:
  • 20. Can You Beat Their Price?  If you walk into and office to sell copiers; do you always know what your competitor is charging?  Yet we walk into a clients home and ask to see all their utility invoices
  • 21. You Can Beat Their Price! And guarantee the price! None of our customers like their utility company; in fact… 89% of customers surveyed said they would buy solar at the same price as they pay now.
  • 22. What About The Other 11% 11% believe the rates aren't going up! (11% of Americans believe Elvis is alive) 89% say they will make the switch So why haven't they?
  • 23. If They Had Wanted It! They would have done it already They don’t know how bad it is or about the rising prices They have become so used to rising utility prices! They have become complacent and accepting
  • 24. So How Do You We Get Them There?
  • 25. The 1st Goal is Establish Trust Building rapport and likeability If they like you they trust you If they trust you they will go with your recommendation!
  • 26. The 2nd Goal is Simplicity Getting customers to understand a simple fact: We are offering them a better rate on electricity As opposed to what they are paying today!
  • 27. Your Pitch Depends on These Trust and Simplicity are the most important elements Everything in our concept pitch leads to these They lead to trust in you and… Distrust in the utility company
  • 28. What About The Price? There’s only one thing that has to be true about the price for the price to be good! It has to be “Competitive” “As long as the price doesn’t invalidate the concept; then it’s a good price”
  • 29. The Dollar Store Concept What’s the price at the dollar store? “As long as the price doesn’t invalidate the concept; then it’s a good price” Do they carry items worth less or priced better? Sure; but being it’s priced at $1.00 it doesn’t invalidate the concept!
  • 30. What’s Our Job?  Tear down the trust with the 13 16 24 28 32 utility company  Explain the tiered system  If tier 5 rates have gone up 83% in 7 years; where will they be in 10 years?
  • 31. What’s a Better Price? 2 13 16 24 28 32 32 If I give you a new rate of .23, .24, .25, .26 is it a better rate? The close rate is almost identical between these
  • 32. Ever Eat at Quiznos? What does it cost to feed a family of four? $37 and people will spend it Do they care about $37 Do they care if they saved $37 off their electric bill
  • 33. People Will Always Go For Value You can eat here for half the price
  • 34. Do You Really Save? $3.49 $3.56 How much cheaper is Costco gas? Do people go out of their way to go to Costco? Is Costco advertising cheaper gas or savings? $1.40 At $3.49 as opposed to $3.56 how much do you save if the tank holds 20 gallons?
  • 35. Let’s Tie It All Together What are the most important questions you should ask every customer?
  • 36. The Three Questions To Ask 1. What are you hoping to accomplish from this consultation? 2. How long have you been thinking about going solar? 3. What made you decide to go now?
  • 37. Keep Questions Simple Apple – Is all about Simplicity If there is anything in your pitch that is not building towards simplicity then revamp it
  • 38. Establish & Build Trust Trust is faith that another person will not hurt or take advantage of you. It is the foundation and necessary precondition for all business and solar relationships. Build The Foundation If they trust you they will go solar!
  • 39. Build On The Values They don’t care how much you know until you show them you care If the customer senses that you need this deal more than they do then you have No Deal Remember to ask: What do you think your rate will be in 10 years? (Wait for their response)
  • 40. Make Sure Your Close Includes Installing the equipment on your house Signing the agreement doesn't commit you to going solar It just sets up the site assessment Make sure your close includes the word “installed”
  • 41. Build Fans versus Customers We want fans as opposed to customers (Why?) We want them to go out and tell everyone about solar Make sure they are ecstatic about solar You know there sold when they refer you
  • 42. Just Ask For The Business! When do you ask for the sale? You should be asking after the agreement There are a few things that happen after this Site Assessment – Shall we go ahead and set the site assessment so we can get started with getting solar on your house? Consumer Credit Check Rebates are handled
  • 43. Recommending Solar Is About Likeability Trustworthy Casualness Trust Simplicity Confidence
  • 44. So How Do You Get There?
  • 45. Practice, Practice, Practice Lets say you were offered a spot on a pro team And you start in 6 weeks What do you do? Practice-Practice-Practice Practice differently over and over with all kinds of people That’s how you get there!
  • 46. So How Are You Doing? Are You Asking Potential Customers To Go Solar Each and Every Time! How Many Do You Sign Up A Week For Your Program?
  • 47. Now Go Sell Solar! Thank You

Editor's Notes

  1. Sure we could.
  2. Imagine jobs invented a flat windmill that mounts on the roof, the I-mill. People would flock to get one
  3. Could we hit the ground running and sell wind power?
  4. How many people wake up in the morning saying “I need to switch cable to satellite today? They don’t care if it’s a cable into the house or a dish on the roof or wire out of the street.
  5. How many people wake up in the morning saying “I need to switch cable to satellite today? They don’t care if it’s a cable into the house or a dish on the roof or wire out of the street.
  6. How big in inches is a satellite dish at your house? Do you care?It’s the same with customers. They don’t care. Same with solar. If you find yourself in a big discussion with a customer than your scripting.
  7. Why do we have a low close rate? Only 70% qualify. What’s the gap?
  8. No time to stop and celebrate. No jumping up and down. If you don’t ask you are doing your self a disservice. Ask them, and there answer will be very telling.