Our little old newsletter - learning and competitions

1. ANOTHERCOMPETITIONTO WIN
£75AMAZONVOUCHERS!
WIRE FREE
NEWS
Christmas Edition 12 • December 2015
Learning from Kriss...
Listening to Kriss Akabusi tell the
story of how Great Britain previously
lost to the Americans, and decided to
change the way they did things in
order to win 4 x 400 metres race
during the 1992 Olympics in Tokyo,
resonates with WFP. After listening to
our customers issues and concerns,
next year, as well as our classic
contract, we’ll be offering more
options to improve your cover.
youtu.be/y67YhdpEDvk
On a self indulgent note we were 12 years
old in November, so we celebrated with a
small cake in a typically low-key way, then
back to work… Thank you to those that
sent congratulations!
New for 2016
We will be launching new maintenance
choices for 2016 and are in the final stages
of formulating what is included within each
package. See the Top Tips page for more info.
Call us on: 01277 724779
www.w-fp.co.uk
Complete
our ‘Christmas word search’
overleaf for the chance
to win a
£75
AMAZON
VOUCHER!
We will also donate£3.00 to yourselected charity forEVERY ENTRYwe receiveper customer.

2. Call us on: 01277 724779
www.w-fp.co.uk
WIRE FREE NEWS
Your name: ....................................................................................................................
Your email: ....................................................................................................................
Your telephone number: ...............................................................................................
Please tick which charity you
would like us to donate £3.00 to: I I I
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S M A SR R
OE N V I R O N M E N TT N
U OE D
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K W A S
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Last month’scrossword answers:
ANGEL
BLANKETS
CHESTNUTS
FAMILY
HOPE
PRESENT
ROASTING
SLEIGH
WHITE
BAUBLES
BRUSSELS
CHRISTMAS
FIRE
JINGLE
RED
RUDOLF
TINSEL
BELLS
CELESTIAL
DECORATION
FRAGRANCE
LOVE
REINDEER
SLEDGE
TRADITIONAL
Word Search Competition
Give it a crack and send it in. Even if you don’t win,
we’ll donate £3 to your chosen charity for Christmas.
The first correct, completed word search in our hands will
receive a £75 AMAZON GIFT CERTIFICATE! QUICK, GET SEARCHING!
Either send us your copy, scan it or take a photo on your mobile and email
it to us at feedback@w-fp.co.uk. Please fill in the required details below, and
tick your choice of charity - either The J’s Hospice, Cardiomyopathy UK or Marie Curie
and we’ll give them £3.00 FOR EVERY ENTRY RECEIVED. Competition closes 20/12/2015.

3. You can help by letting us know what you
like or don’t like too - we really are listening,
just email us: feedback@w-fp.co.uk
or complete our feedback form online:
www.w-fp.co.uk/contacts
@WORK
Daisy Richardson is our
apprentice service desk operator and
Christmas fanatic, therefore it seemed
only right to introduce her to you in
the Christmas edition of the WFN.
Daisy has been innovating and improving
our processes as part of her apprenticeship,
as well as supporting the service desk team,
speaking to our lovely customers, arranging
bookings and call-outs. Last month, Julie
from Bartech reported that “Daisy’s excellent
communication is a good reflection of WFP”,
starting as she intends to go on.
Q1. If you were stuck on a desert island
and could only bring three things
with you what would they be?
A hammock, my phone and a box of
everlasting ice.
Q2. If you could have a superpower what
would it be and why?
‘Christmas Girl’ – because I loooooove
Christmas sooooo much!
Q3. If there were a movie about your life,
who would play you and why?
It would be a Disney film and I would
be The Little Mermaid.
Q4. What was the last gift you gave?
I gave a mug with a picture of me on
to a friend that was going to university
(which was nice!).
Q5. Who do you follow
on Twitter and why?
I have a twitter account
but don’t use it!
WFP’s culture: As a business we believe in
doing things properly; for our customers
and also for our colleagues. We really want
all our people to be happy in what they
do. To support this, we promote continual,
individual, development and promote
honest debate on how to improve our
services to our customers.

4. Top Tips - Cut out & keep guide:
‘New Maintenance Packages for 2016’...
When renewing your maintenance contract we will be offering you more choice than ever before
including monthly payment plans on selected maintenance packages.
The WFP referral program:
Simply refer a friend to WFP and you will BOTH
receive a £25 Amazon gift certificate*
Visit www.w-fp.co.uk/referral
for more details and full T&C’s:
Call us on: 01277 724779
www.w-fp.co.uk
Like us on Facebook
@wfptweets
* T&C’s
apply
Cover
Basic
Basic Plus+
Premium
Premium Plus+
Which means that
Benefit from cover for the minimum level of
support to comply with the legal requirements
at an affordable monthly subscription.
Easy budgeting for your call-outs.
Audibility test on fire alarms.
Risk assessment on intruder alarms.
Operational requirements review for CCTV.
You can budget your call-outs and include your
legally required fire risk assessment.
Totally worry free maintenance and support
at a fixed monthly subscription.
Description
Statutory maintenance
of fire and security systems.
In addition to Basic, Basic Plus+
includes four1
call-outs,
audibility test and
full system review.
In addition to Basic Plus+,
Premium includes double
call-out allowance2
and
annual fire risk assessment.
In addition to Premium;
Premium Plus+ includes all
call-outs and parts3
Packs
Call-out Pack 1
Call-out Pack 2
Fire Safety Pack
Description
Four call-outs
Eight call-outs
Fire Risk Assessment and Warden
training pack, including fire
extinguisher training.
1
Basic Plus+ cover includes up to one call-out per three months within normal working hours. 2
Premium cover includes up to two call-outs per three months within
normal working hours. 3
Premium Plus+ cover includes all call-outs at any time and all parts after a dilapidation report visit which will report on any parts that would be
excluded from the cover. The report will be completed within 30 days of the first visit of the maintenance contract. Full details of the terms can be found on our quotation.
Some disciplines of maintenance are limited such as sprinklers, dry risers, hydrants and hose reels. Call-outs are based upon a visit to site and one hour on site.
Which means that
Helping you plan for call-outs, this handy pack
can help keep control of your budgets.
You can plan your budgets for the year.
Meets your legal requirement for a fire risk
assessment and provides the training
for your staff and management.
Four Call
PACK
Eight Call
PACK
Eight Call
PACK
Fire Safety
PACK
Four Call
PACK
Eight Call
PACK
Fire Safety
PACK
Four CallFour Call
Four Call
PACK
Eight Call
PACK
F
Eight Call
PACK
Fire Safety
PACK
Four Call
PACK
Eight Call
PACK
Fire Safety
PACK
Eight CallEight Call
Four Call
PACK
Eight Call
PACK
Fir
Eight Call
PACK
Fire Safety
PACK
Four Call
PACK
Eight Call
PACK
Fire Safety
PACK
Fire SafetyFire Safety