Saverio Cortese is a third year Human Resources degree student seeking work experience in an HR role. He has 18 years of experience in the hospitality industry in both customer facing and managerial positions. He is passionate about achieving business success through people and getting the best from employees. Cortese is expected to graduate from the University of the West of Scotland with a 2:1 degree in Human Resource Management and has gained skills in areas such as analytical skills, critical thinking, and report writing. He has worked as both a restaurant supervisor and seasonal waiter.

1. Saverio Cortese
13/7 Redbraes Grove
EH7 4LJ Edinburgh
Tel. 07929049370
cocos1@hotmail.it
Personal Profile
Committed, enthusiastic 3rd year Human Resources degree student seeking work experience in HR related role.
18 yrs experience in the hospitality industry in customer facingroles as well as supervisor/ managerial roles.
Passionateaboutachievingbusiness successthrough people and getting the best from them.
Education
2013 – 2017 BA Hons Human Resource Management University of the West of Scotland
Expected grade 2.1
Summary of course content:
 HRM knowledge and skillsto design processes in work and make decisions aboutemployment
 Understandingand application of main theories and more complex issues of HRM as preparation for
employment at an appropriatelevel
 Recruitment and selection of talent
 Development and engaging of employees
 Nurturing high performance teams.
Skills gained
 Analytical skills
 Critical thinking
 Report writing
 independent study
 Applyingpolicy to employment issues
 Group skills
 Presentation
2012 – 2013 HNC Human Resources Edinburgh College
Summary of course content:
 Human Resource Management: Introduction
 Individual Employment Relations:Law Interviewing
 ContinuingProfessional Development
 An Introduction Recruitment, Selection and Induction
 Human Resource
Skills gained
 Graded unit
 Managerial tasks within a variety of organisational structures.
 Project
2011 – 2012 NC Business Management Edinburgh College

2. Summary of course content:
 Recording of Cash
 Data Marketing: Basic Principles
 Skills for Customer Care
 Market Operations and the Scottish Economy
Skills gained
 Understand how organisationswork.
 Communications
 IT skills
Work Experience
2009 – 2015 Restaurant supervisor (waiting staff) Vitttoria, Edinburgh
Job duties
 Greeting customers and taking enquiries
 Allocating tables
 Managing a team up to 10 people
 Solving issues/problems
Skills Gained
 Decision making
 Motivatingothers and supportingeffective team work.
 business awareness and management skills
 Organizational skills
 Suggested reward system for staff/Implementing sales
1989 – 2007 Seasonal Waiter various restaurants in Italy
Job duties
 Responsiblefor lookingafter guests and attending to their needs duringtheir visit.
 Escortingthem to their table/Inform of offer and meal
 Takingorder
Skills gained
 Workingunder pressure
 Attention to details
 Ability to work in a team
 Ability to work in a multi-ethnic environment
 Customer serviceskills
Additional skills:
 DrivingLicense
 Food Hygiene certificate
 CIPD member
References: availableon request