Web Portal and Application Development Capability Document

1. Building
e-Businesses
for the
Fast Lane.
WEB PORTAL AND APPLICATION DEVELOPMENT CAPABILITY DOCUMENT
Online space is becoming more and more
competitive by each passing minute. On the web is
all about converting every click to a sale. An
online presence that can engage and build trust
within its users, will experience unsurpassed
loyalty. But with limited real estate on the web
the true challenge lies in maximizing usability and
user acceptance - otherwise today's customers
won't think twice before moving on to your
competitor. Evaluating and leveraging
appropriate technology will help you build a high
performing web business that secures an
immediate return on investment.
For more than half a decade, Sigma
Infosolutions has been helping more than 100
companies across the globe to strategize,
develop, and bring custom portals to life. Our
extensive insight into portal strategy and
related technology development helps us
deliver cost-effective, innovative, and feature
rich portals through use of web 2.0
technologies, rich internet applications, mobile
platforms, content management, and social
media.
Making Web Portals and Applications Work Harder for You.
We've been working with
Sigma Infosolutions since
last couple of years on various
web and software development
projects. Initially we started with
a very small pilot project to reckon
our team chemistry but now they
have become an extension of our
development team which didn't
only gave us an access to higher
skilled workforce but by offloading
our development to them we are
able to better concentrate on
marketing and our niche areas.
They always have good grasp of our
and our clients’ requirements,
their solutions are robust and they
are swiftly able to adopt our
processes.
If you are looking for a
knowledgeable, responsive,
consistent and reliable technology
partner to outsource your
development work, "Sigma" is the
answer.
- Dr. P N Misra, Senior VP, Abasys
Technologies Inc.
www.sigmainfo.net

2. TECHNOLOGY EXPERTISE
A TUV Certified ISO 9001:2008 & 27001:2005 Company
J2EE & Related Technologies
CMS & E-commerce System
PHP & Related Technologies
Tools and Frameworks:
JavaScript, HTML, DHTML, XHTML, XML, AJAX, Flash,
Actionscript, Maya, 3DMax, Photoshop, Illustrator, CorelDraw,
Django
Content Management Systems:
Drupal, Liferay, DotNETNUKE, Typo3, Goodbarry, CMS Made
Simple, Joomla
E-commerce Systems:
Magento, Ubercart, XCart, Zen Cart, Goodbarry
Languages:
PHP, HTML, J2EE,ASP.Net, C#, Python
Operating Systems and Servers:
Apache, Linux, Windows, Oracle, MySQL, Tomcat, JBoss, Liferay
Database:
MySQL, SQLServer, Oracle, MSAccess
Integration:
Facebook, Twitter, Google Maps, Google Books, XML Feed,
Kayako, Kindle
Discussion Forum based Social networking
B2B and B2C eCommerce Solution:
Mobile web sites, Live 3D rendering engines to interact with web
server applications
Interaction and Interface Design
Sigma's strengths on web technologies
 We work with various off the shelf products like Magento, Drupal,
Joomla, Ubercart etc which bring down the cost of development by
80 - 90% (over custom development from scratch)
 We have a web factory model where there are specialized teams to
do creative design, template creation, implementations of
products, customizations, custom development and QAand thus we
can execute the projects in a far more cost effective manner.
 Because of larger team and people having deep expertise in
varying technologies, we can deliver the projects much faster than
competition which relies on individual skills of 1 or 2 developers to
complete a project.
 Offshore - onsite model helps us offer the solutions at the most
cost effective prices and fastest turnaround.

3. Global Delivery Model
Driving excellence from limited IT investment.
Our Methodology - MULTIPLE BUILD APPROACH
Enables us to build reliable and robust solutions
within quick delivery timelines.
DOMAIN EXPERTISE
SERVICE OFFERINGS
FOCUS AREAS
WHY
SIGMA?
Our wide spread competencies, resources,
methodology, and alliances
Our half decade of experience in creating
solutions for specific industries
Expertise to exploit open-source technologies
to deliver cost effective yet high performing
solutions
Our repository of re-usable modules and
frameworks that reduce development time and
thus cost
Several success stories of on-time, high quality,
and high performance solutions
Auctions
Distribution
Manufacturing
Business Services
TravelAgencies
Clinical Research
Litigation
Telecom
Life Sciences
Education
Insurance
Portal User Interface
Consulting
Portal Development,
Customization and
Implementation
Maintenance and Support
Independent Testing
Mobile Enablement
Web Analytics and
Performance Engineering
Web Design & Development
Content Management Systems
E-Commerce Solutions
Social Networking Sites
Search Engine Optimization
I have had the pleasure of
interacting and
collaborating with the Sigma
InfoSolutions team on various web-
based projects. I appreciate their
professionalism, timely delivery and
above all the effort spent in
providing the right technical
solution to the end-customer. I
highly recommend the Sigma team
for your web development needs.
- Meena Srinivasan, SCION IDEAS,
Chief Brand Consultant/Founder
RESOURCE POOL
Sigma Infosolutions has a dedicated team of qualified professionals who have extensive expertise in architecting and
developing web portals and applications.
Classification of Web Portal Team based on
years of experience
Classification of Web Portal Team based on
responsibility
SME &
Business Analyst
Web
Developers
Testers
UI
Developers
57
4
30
8+ Years
5+ Years
3+ Years
2+ Years
1-2 Years

4. FREQUENTLY ASKED QUESTIONS
Q. Do you have the ability to customize your environments to match the client? Please explain.
A. Yes. We work with several clients as an extended development team. This requires us to use the development, testing,
and build tools as used by the client. This is usually a one time effort and takes only a couple of day's time to sync up our
environment with clients.
Q. Please provide some details about the service you offer? Do you offer “Full” service which includes a project
manager, architect, developers, and testers? If so, do you have the flexibility to offer these skills? On the contrary,
do you have the flexibility to allow me to use only the skills I need if necessary?
A. We provide services in the area of application development, application maintenance, database and application
migration, testing- functional and automated, portal development, and business intelligence.
We are a team of 95+ full time employees and also engage contractors on a need basis. We have full time architects,
designers, developers, projects managers, UI engineers, testing engineers, and business analysts who work on our projects.
We can provide turnkey services as well as give our clients an option of using only the skills needed by them in a project.
Many of our clients had initially started working with 1 or 2 developers and then moved onto utilizing our testing services
and turnkey project delivery capabilities respectively.
Q. Do you have the ability to conduct conference calls or online meetings if needed? How much advanced
notice is necessary?
A. Yes. We have the necessary infrastructure in place to conduct conference calls and online meetings. From an
infrastructure perspective, no advance notice is needed to have these meetings. For scheduling purposes, usually 2 days is
good to make sure that people have enough time to plan their calendars and can confirm in advance.
Q. What are some of the services you use, web or otherwise, to conduct conference calls or online meetings?
A. We use VOIP phone for our meetings. If requested by clients, our developers can share their Skype id. For online meetings
and desktop sharing we use GoToMeeting.
Q. What are your standard operating hours relative to U.S.- Eastern Standard Time (New York)? Do you operate on U.S.
time as well as your local time?
A. Our US office in Irvine works from 9 AM PST (12 Noon EST) to 6 PM PST (9 PM EST). In our India office, people usually work
from 9 AM IST to 7 PM IST (which is 5.30 PM EST to 9.30 AM EST). However, depending on the project needs and client's time
zone, we adjust timings of the project team to provide necessary overlap to our clients. Our project coordinators can usually
provide an overlap till 2PM EST.
Q. What project management tools do you use?
A. Dot project and OpenProject for project management andActitime for time management.
Sigma is a very professionally run organization that makes the processes of offshore development as easy and
efficient as it can be. They have very high quality talent that are able to deliver quality meeting our tough standards.
The relationship with sigma has enabled us to cost effectively expand our resource pool and bring our product to market
faster and with a more complete user experience.
- Erik Hogan, Director-Product Management, Attributor Corporation, Redwood City, USA

5. Q. What kind of lead time do you require for each project? Please provide a minimum lead time and a lead time that
you would be most comfortable with.
A. On an average 2 days lead time is good for small projects (less than 2 person month), 4 days is good for mid sized projects (2
~ 6 person month) and 8 days for larger projects (6+ person month). Many a times our clients keep us posted on likely projects
to come and thus we create our plan based on this information.
Q. For application development do you work on a time and materials basis, fixed bid basis, or both? Are there
any other ways in which you work?
A. We work on T&M as well as Fixed Price basis. Many a times, the project starts with T&M and once the scope is frozen it gets
converted to a fixed price project. For websites, portals and e-commerce solutions, we have prices depending on the
components required by a client.
Q. What development methodology does your company typically use?Are you flexible?
A. One is Waterfall for projects with a clear scope definition and the other is Agile for startups, projects which evolve by the
day.
Q. What type of warranties do you provide with your services and for the quality of your work?
A. 30 days free bug fixing support from the date of handing over the solution for beta testing.
Q. What types of agreements do you work under with your clients? (I.e. confidentiality, non-compete, privacy, etc.)
Are any of your clients US based?
A. More than 70 % of our customers are US based (around 100 customers). To maintain confidentiality we sign a Non
Disclosure Agreement with our customers. For each customer we have a Master Professional Services agreement which
covers things like Ownership, Non Compete, Employee and Client Solicitation, etc. We also sign a SOW which contains
project scope, team working on it, delivery schedules, prices, and any specific terms of business for a project not covered in
the MPSA.
I want to thank you and your staff for delivering our project under such stressful conditions. Sigma Infosolutions
undertook to learn our complex requirements, document them, engineer and code according to our requests. The
company delivered remarkable results given the aggressive time constraints we faced. They understood how to interpret
our vague requirements and generate outstanding results. We are grateful to have found Sigma to work with as a trusted
advisor. I will not hesitate to leverage their outstanding design and coding skills as we move forward with our visualisation
and Java requirements.
- Mike Mc.Gonigal, Exsalgo Corp., USA

6. Sigma Group, an Indian conglomerate has more than 4 decades of experience in Mining, Chemicals Manufacturing & Export, Handicrafts
Manufacturing & Exports, and Software Development
Headquartered in US with presence in India
Sigma Infosolutions is a TUV certified ISO 9001:2008 and 27001:2005 company
Some of our esteemed customers include Airtel, Zyme Solutions, Intuit, Yodlee, Celerity Consulting, Resolution Economics, Birla Global Asset
Finance, Fosroc Chemicals, Surgery Planet etc.
Other Services span across Program Management, Project and Product,Application Management, Consulting
Our Mission: We work towards providing reliable, relevant and robust IT solutions at most competitive prices to our customers. We ensure 100%
customer satisfaction at all times
All company names, brand names, trademarks, and logos used in this document are the properties of their respective owners. Sigma Infosolutions Ltd. acknowledges the proprietary rights of the trademarks
and product names of other companies mentioned in this document.
Sigma Infosolutions - USA, California
2082 Michelson Dr.
Suite 100
Irvine, CA 92612
Phone: (714) 717-1826
Fax: (866) 405-6750
Toll Free No.: 1-888-861-7360
About Sigma Infosolutions
Office Locations
Sigma Infosolutions - India, Bangalore
Sigma Towers
#66/A, 13th Cross
6th Main, JP Nagar
3rd Phase, Bangalore- 560078
Phone: +91-80-40865100
Website: www.sigmainfo.net
E-mail: sales@sigmainfo.net
Toll Free: 1-888-861-7360