This document provides an overview of the training topics covered for SAP Solution Manager Online Training. The training covers topics such as business process and solution maintenance, monitoring, change management, diagnostics, and more. Specific topics include solution directory, early watch alerts, service level reporting, change request management, diagnostics roadmaps, and more. The training is meant to provide a comprehensive overview of using SAP Solution Manager for various functions.

1. SAP Solution Manager Online
Training
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TRAINING

2. Introduction
• Business Process & Solution Maintenance (Solution Directory)
• Business Process Monitoring (BPM)
• EarlyWatch Alert (EWA), Service Level (SL) and Solution Reporting
• Example Scenarios
• Job Scheduling Management
• Process Scheduling Adapter for SAP Solution Manager
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3. Introduction contd..
• SAP Solution Manager Enterprise Edition
• SAP Solution Manager Overview
• Solution Monitoring
• System and Solution Maintenance (SMSY)
• System Monitoring Administration
• Technical Configuration
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4. Solution Manager Installation
• Solution Manager CHARM 2008
• Remote Support Overview
• End-to-End Root Cause Analysis
• E2E System Monitoring
• Business Process Monitoring
• Collaboration
• Change Management Functions
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5. Solution Manager Installation contd..
• Supplement – Cross System Lock
• E2E Change Control Management
• Administrative correction with Change Request Management
• Issue Management
• Normal Correction with Change Request Management
• Sevie Desk – Support Message& OSS
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6. SAP Solution Manager Change Request
Management
• Change Request Management – Overview
• Change Request Management – Part 1
• Change Request Management – Part 2
• Change Request Management – Development With Release
• Change Request Management – Development Without Release
• Change Request Management – Reporting
• One Transport Order
• Project Request
• Supporting Software Maintenance With SAP Solution Manager
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7. Solution Manager Diagnostics(RCA)
• Diagnostics strategy
• Solution Manager Diagnostics configuration
• Work centers
• Roadmaps
• Working with Roadmap
• Creating Roadmaps
• Roadmaps Definition
• Roadmaps Authorizations
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8. Q&A
• Contact us at info@knackittraining.com
• regcourse@knackittraining.com
Please refer to www.knackittraining.com for further details
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