Santosh Kumar is seeking a job as a sales/relationship officer. He has over 2 years of work experience in sales and marketing roles. He has a MBA specializing in marketing from NITK Surathkal. He is proficient in Hindi and English. His skills include customer handling, communication, negotiation, and problem solving. He has received several awards for his achievements in painting, essay writing, and public speaking competitions.

1. SANTOSH KUMAR
#239, Hari Nagar, Ashram Email–id: santoshkmr.105@gmail.com
New Delhi-110014 Mob. No.: +91-9718694308
Profile Summary
 Working at Circum Navigation Resource Management Pvt. Ltd. as Sales /Relationship Officer
in New Delhi.
 MBA from NITK Surathkal with specialization Marketing.
 Two months Summer Internship Project on Customer Satisfaction at BAFL.
 One year work experience in Bajaj Auto Finance Ltd (BAFL) as Marketing Executive.
Professional Experience
I. Circum Navigation Resource Management Pvt. Ltd. New Delhi
Designation: Sales/Relationship Officer Duration: (June 2014-Present)
Roles & Responsibilities:
Responsible for converting leads into sales.
Providing client satisfaction by solving client’s query.
Clients meeting in daily basis.
Providing after sales services to clients.
Follow ups with the clients, collection of the documents and payments from clients.
Skills Adapted:
Knowledge of VISA process and Embassy rules of different countries, customer handling, learn &
teach Communication practices.
Achievement:
Got Reward for performer of the month continuously six times.
Generated highest revenue among all sales officers in Delhi location for last four month.
Maximum number of client satisfaction.
II. Bajaj Auto Finance Limited (BAFL), Kanpur
Designation: Marketing Executive Duration: One Year (June 2011-May2012)
Roles & Responsibilities:
Financing of two-wheeler vehicles.
Interaction and negotiation with customers.
Convince the customer for company’s Product and help him make the payments.
Understand the prospect and his/her requirements.
Reporting to the Credit Sales Manager.
Skills Adapted:
Negotiation & Persuasion, Problem solving, Decision making, to work as a Team, Learn to adapt,
teach and share, Communication practices
Achievement:
Remain top three positions for generating highest revenue among all executives in Kanpur location.

2. Educational Qualifications
 MBA from National Institute of Technology Karnataka, Surathkal in 2014 with specialization
in MARKTING with 6.55 CGPA.
 Passed BBA from CSJM University Kanpur in the year 2011 with 57.80%.
 Passed 12th from UP Board in the year 2008 with 67.40%.
 Passed 10th from UP Board in the year 2005 with 53.00%.
Summer Internship
 Name of the Company: Bajaj Auto Finance Ltd.
 Project Name: Customer Satisfaction towards Bajaj Auto Finance Ltd.
 Project Site: Kanpur, Uttar Pradesh.
 Duration: 15 May, 2013 to 15 July, 2013 (2 months).
 Name of Department: Marketing.
 Learning: Measure the satisfaction of customer towards Bajaj Auto Finance ltd.
ResearchProjects
 Study on the mobile phone usage by NITK students.
Skills
• Computer Skills – Basic computer knowledge, MS Office (Excel ,Word & Power Point).
• Language Skills - Full proficiency in Hindi and English.
•Academic Skills- Marketing Research, Business Research, Branding, Training and Development
,Organisational Development ,Customer Relationship and Product Pricing.
•Other Skills:- Negotiation, Leadership Quality, Problem Solving, Hard Working, Ability to work
in a group and can lead the group as well and willingness to accept responsibilities.
Achievements &Awards
• Won Second prize in Painting & Essay competition at district level conducted by ”Bhartiya Sahityik
Sansthan” in 2006.
• Won second prize in painting competition at district level organized by “Unique Science Research
Club” in 2004.
• Won second prize in Essay writing competition at district level organized by “District Traffic
Police” in 2004.
• Won first prize in lecture competition organized by “17 U.P. Battalion Allahabad” in 2004.
• Won third prize in hand writing competition at district level in 2003.
Extra-Curricular Activities
 Active member of “Magazine Team”, MBA 2012-14 batch, NITK.
 Organized “Nirbhaya Run” for women security on 9th March 2014.
 Participated in Beach Cleaning Drive.
Interests
• Participated in several Management fests in Institutes like Srinivas Institute of Management.
•Attended two day workshop on “Management of Human Resources in a Technology Driven
Economy”.

3. Personal Details
Father’s Name – Mr. Roop Chandra
Mother’s Name – Mrs. Ranno Devi
DOB – 1 July, 1990.
Permanent Address – S/O Roop Chandra; Vill: Sonepur, Post: Karwi, Dist: Chitrakoot,
Uttar Pradesh, PIN – 210205.
Declaration
I hereby declare that all the above furnished information is true to the best of my knowledge.
Signature