This document is a brand book for Santa Claus Global Enterprises that provides guidelines for communicating the Santa brand. It defines Santa as a concept rather than an idea and discusses the brand's positioning in relation to competitors. It also establishes rules for using approved language and imagery consistently when interacting with customers to build the Santa brand.
Quietroom's *brilliant* Christmas Card piss-take.
http://www.quietroom.co.uk/qr/2010/12/06/the-santa-brand/
Uploaded only to allow me to embed it on my blog. More than happy to take this down if there's an official version available on Slideshare.
Quietroom's *brilliant* Christmas Card piss-take.
http://www.quietroom.co.uk/qr/2010/12/06/the-santa-brand/
Uploaded only to allow me to embed it on my blog. More than happy to take this down if there's an official version available on Slideshare.
Weather you believe in Santa or not, but there no doubt about his marketing skills. He is one of the oldest, biggest and popular marketing brand recognize with his red suit, white beard and jingle. There are some good learning from him
Image & Content Credit: Different source from Internet
Creative agency True Story visited 300+ stores across London, Paris & New York to understand the major retail themes this Christmas and how retailers are encouraging customers to shop with them at this crucial time in the retail calendar. Themes include: Emotion & Inspiration, Reward, Convenience and Personalisation. This is an extract from a more in-depth document "Once Upon a Christmas: Blurring the lines between shopping & storytelling", available in January 2015.
Sponsorship Proposal Letter Powerpoint Presentation SlidesSlideTeam
Sponsorship is defined as supporting an event, organization, or activity financially to meet the funding needs. However, the sponsor may not benefit from the act but will demand brand publicity, promotion, and commercial success in return for the favor. Therefore, raise your brand’s awareness and ask your prospective clients for financial support through this Sponsorship Proposal Letter PowerPoint Presentation Slides. Make an intriguing proposal for your clients and garner their attention. Incorporate our content-specific volunteering PowerPoint theme and appeal to your clients to join you in this noble work. The use of eye-catching graphics and an attractive color combination of blue, white, and yellow adds a dash of charm to the proposal. Why spend hours making a stunning proposal when you have our topic-specific proposal template to solve your problem in minutes. With our explicitly designed financial support PPT slideshow, elucidate the benefits of sponsoring any event. The benefits include increased customer base, improved customer engagement, increased sales, and brand promotion. Explain the value that the event will add to the client’s organization, such as social media exposure, accountability record, and unique marketing channels respectively. Showcase various sponsorship packages created for event funding like a gold sponsor, silver sponsor, and bronze sponsor along with the features of all under the respective sponsorship. Illustrate the perks of selecting the gold membership by employing our financial help PPT design. Provide event details in a systematic manner by downloading this content-ready financial assistance PowerPoint graphic. https://bit.ly/3ycHiuc
Enjoy our 4th Annual Holiday Outside-Infographic!
As the end of each year comes to a close, many take the opportunity to reflect back on the year. We do just that and our Outside-In® family of companies would like to share a visual of our year in numbers with this 4th Annual Holiday Infographic.
Recruitment, Staffing, and Outplacement solution providers CBI Group, Placers, and Barton Career Advisors wish you a Happy Holidays! #OutsideIn
Sports incentives, youth sports incentives, youth demos and brand promotions... CR lights up brands with cool incentives, and onsite experiential fun! Glow is trendy and we GLOW events. Atmosphere is what it's all about and we can provide it! Light up the brands, send them home and expand the brand, add autographs on some pieces and they're glowing souvenirs long after the event!
My La Costa Ambassador - Jewelry Consultantmylacostagirl
Start home based jewelry business today. My Lacosta Girl providing the best opportunity to sell jewelry from home. Earn extra income, make new friends, and enrich every life you touch.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
Weather you believe in Santa or not, but there no doubt about his marketing skills. He is one of the oldest, biggest and popular marketing brand recognize with his red suit, white beard and jingle. There are some good learning from him
Image & Content Credit: Different source from Internet
Creative agency True Story visited 300+ stores across London, Paris & New York to understand the major retail themes this Christmas and how retailers are encouraging customers to shop with them at this crucial time in the retail calendar. Themes include: Emotion & Inspiration, Reward, Convenience and Personalisation. This is an extract from a more in-depth document "Once Upon a Christmas: Blurring the lines between shopping & storytelling", available in January 2015.
Sponsorship Proposal Letter Powerpoint Presentation SlidesSlideTeam
Sponsorship is defined as supporting an event, organization, or activity financially to meet the funding needs. However, the sponsor may not benefit from the act but will demand brand publicity, promotion, and commercial success in return for the favor. Therefore, raise your brand’s awareness and ask your prospective clients for financial support through this Sponsorship Proposal Letter PowerPoint Presentation Slides. Make an intriguing proposal for your clients and garner their attention. Incorporate our content-specific volunteering PowerPoint theme and appeal to your clients to join you in this noble work. The use of eye-catching graphics and an attractive color combination of blue, white, and yellow adds a dash of charm to the proposal. Why spend hours making a stunning proposal when you have our topic-specific proposal template to solve your problem in minutes. With our explicitly designed financial support PPT slideshow, elucidate the benefits of sponsoring any event. The benefits include increased customer base, improved customer engagement, increased sales, and brand promotion. Explain the value that the event will add to the client’s organization, such as social media exposure, accountability record, and unique marketing channels respectively. Showcase various sponsorship packages created for event funding like a gold sponsor, silver sponsor, and bronze sponsor along with the features of all under the respective sponsorship. Illustrate the perks of selecting the gold membership by employing our financial help PPT design. Provide event details in a systematic manner by downloading this content-ready financial assistance PowerPoint graphic. https://bit.ly/3ycHiuc
Enjoy our 4th Annual Holiday Outside-Infographic!
As the end of each year comes to a close, many take the opportunity to reflect back on the year. We do just that and our Outside-In® family of companies would like to share a visual of our year in numbers with this 4th Annual Holiday Infographic.
Recruitment, Staffing, and Outplacement solution providers CBI Group, Placers, and Barton Career Advisors wish you a Happy Holidays! #OutsideIn
Sports incentives, youth sports incentives, youth demos and brand promotions... CR lights up brands with cool incentives, and onsite experiential fun! Glow is trendy and we GLOW events. Atmosphere is what it's all about and we can provide it! Light up the brands, send them home and expand the brand, add autographs on some pieces and they're glowing souvenirs long after the event!
My La Costa Ambassador - Jewelry Consultantmylacostagirl
Start home based jewelry business today. My Lacosta Girl providing the best opportunity to sell jewelry from home. Earn extra income, make new friends, and enrich every life you touch.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
3. Santa 001
Brand Book
How to live the brand
Meet it
Greet it
Eat it
Distribution of this Brand Book is strictly
controlled and limited to authorised
*Santa* franchisees and partners.
Our lawyers know where you live.
4. Santa
Brand Book
002
Our brand journey
Our brand journey is the Key that unlocks our History, and the Bolt
that secures our Future Understanding of where we are going and
what we will do when we arrive at that place that we’ve gone to.
We began our brand sleigh-ride with an Imagination Shower
Away-day Team Event in Stornaway. There, we looked at what
*Santa* might be if it weren’t a fat man in a red suit. We projected
that if *Santa* were a bird, it would be a stork. If it were a river,
it would be the Danube. If it were a biscuit, it would be a Hobnob.
If it were a holiday, it would be Easter.
The key learning from this was that *Santa* IS brand. PARTLY literally
and TOTALLY metaphorically.
Did you know:
* Santa* is striving to become a carbon-neutral
corporation by 2056?
5. Santa
Brand Book
003
Why *Santa*?
* – the introductory asterisk reminds customers of a snowflake
alighting on the eyelash of a fawn.
SAN – the first three letters represent South and North. We are
headquartered in the North, but our reach is global.
N – the N also symbolises nitrogen, the most abundant atmospheric
element, calling to mind the abundance of gifts we distribute.
TA – the final two letters are the (abbreviated) thanks of the world’s
children. Note: TA can also stand for Territorial Army.
This should not be referenced in our communications.
* – the terminating asterisk points customers to the polar star, and
hence the birth of dreams.
‘Santa’ backwards is atnas, which is Lithuanian for chimney.
7. Santa
Brand Book
005
Our brand essence
Our brand essence is the very essence of our brand. A brand is
like a sack on a sleigh of belief. At the emotional heart of our brand
sack is profit. Profit is foundationed in deceit, which is emulsified
in tricks. Tricks are quasi-authenticated through illusion, and further
end-gamed via magic. Enveloping this magic is the belief of our
customers. The sack then hangs within a metaspace of gullibility.
profit
deceit
tricks
illusion
magic
belief
gullibility
What our customers say about us
“ Thank you for your assistance with what
turned out to be a splendid Christmas
this year. Some of the presents
I got were extremely satisfactory.”
Freddy Haycock, age 7, Caerphilly
8. Santa
Brand Book
006
Elvis
The Fat Controller
Robin Hood
Our brand assets
Who else is occupying
*Santa*’s space?
The greatest assets of any brand
are its brand assets. Our critical
asset duopoly is Volume of Beard
(beardiness) fused with Extent
of Fat (fatiness).
This schematic geographilises
us and our key competitors on
the fatiness/beardiness spectrum.
Fatiness
Beardiness
Max
Santa
Hagrid
Entering our
reputational space
– monitor him
Max
Anne Widdecombe Henry VIII
1976
1956
Michael Moore
Brian Blessed
Grizzly Adams
Che Guevera W G Grace
Postman Pat Noel Edmonds
Kylie
Kevin Costner Erol Flynn
ZZ top
9. Santa
Brand Book
007
Our brand assets
Moses
The
Laughing
Policeman
Tommy
Cooper
Magic
*Santa*
Jollyness Justice
Ho
Ho Ho Ho Ho
Ho Ho Ho
Ho Ho
Ho Ho
Alex
Ferguson
The
A-Team
Reliable
Rudolph
Outcast Red nose
That tramp by
the station
Mandatory Venn diagrams
10. Santa
Brand Book
008
Our brand language
1. Use approved vocabulary
The words we use must always be convivial, festivious and jollificatory.
* Santa* is not
A bit creepy
A complete mug
Morbidly obese
Half cut
*Santa* is
Fond of children
Generous
Round and jolly
Red faced
2. Avoid familiarity
Don’t use the over-familiar and paternalistic ‘Father Christmas’.
If only because it anagrams to ‘the rich Mr Fat-Ass’.
3. Use this year’s legend
Following our original ‘Chimneyz Meanz Giftz’ and the popular
‘I Bet He Drinks Sherry’, our slogan for all channels going forward
is ‘Never Knowingly Undersnowed’.
11. Santa
Brand Book
009
Our brand language
4. Always communicate on-brand
Deploy brand language to build the *Santa*:Customer relationship.
This real-life example shows simple mistakes, and how to correct them.
Dear cust ref:
48f56kc7856//b
Due to an oversight by one of
our contractors, your request
for [insert name of item] has
been mis-sleighed. Please
find below tree/at end of bed
a present to similar value.
Ho ho ho
Santa Claus®™
Dear Andy
I’m really sorry, but Rudolph
tells me that the X-Box you
asked for isn’t on the sleigh.
I hope you enjoy this
skateboard that I’ve chosen
for you instead.
Love
Santa
Don’t be over-familiar
This is more
professional
Good, everyday
words
Good, this is
more specific
Clear instruction
for customer
Good – reflects
customer’s concern
Good - reinforcing
brand here
Don’t use jargon
Be specific – what
exactly happened?
Talk from customer’s
perspective
Talk about the
customer, not us
Use brand
message instead
12. Santa
Brand Book
010
Our brand imagery
Colour
Our primary brand colour is red. White is our secondary brand colour.
There is no tertiary colour.
We chose red because it connects to blood, which signifies family,
and communism, which alludes to sharing.
Pantone reference chart—
Too naïve
Too deep
Too ironic
Too crisp
Red 032C
Believable
White 000C
Even
Our font is—
santa serif and
santa serif bold.
13. Santa
Brand Book
011
Our brand imagery
Correct use of iconography
There are very strict guidleines for imagery orientation.
Always check − twice.
What our customers say about us
“ I have always been satisfied by the
consistently high level of seasonal magic
you have demonstrated. Many Thanks.”
Olivia Johnson, age 5, Leicester.
1 2 3 4
14. Santa
Brand Book
012
Curve of credulity
Customers’ belief in *Santa* correlates directly to their
chronological status. This graph places our brand against
key competitors in the belief vortex.
Did You Know:
*Santa* is the industry
standard for child-centric
gift-delivery solutions?
Customer
retention
opportunity
Age of customer Level of belief
Santa
God
Socialism
100% Spiritual crisis
Ethical crisis
Mid-life crisis
0% 0 10
20 30 40 50 60 70 80 90 100
15. Santa 013
Brand Book
Brand decision tree
We operate in a crowded market place. So it’s crucial to build the
customer relationship at every touch point. Always ask yourelf,
at all times, should I use the Santa Brand?
by letter
e-channels
seasonal films
Use the
Santa
Brand
in-store franchise
school fair/party
guest brand in TV ad
impromptu Dec 24 sighting
customer satisfaction survey
Always
use the
brand
Use the
Santa
Brand
Use the
Santa
Brand
Use the
Santa
Brand
Use the
Santa
Brand
Use the
Santa
Brand
Use the
Santa
Brand
Use the
Santa
Brand
?How am I touching the customer
16. Santa
Brand Book
014
Have a really great Christmas
and a fantastic 2011
Express HerS Elf
Kate
Chief Operating Elf
Mark
Chief Creative Elf
Vince
Chief Knowledge Elf
Rhys
Chief Wealth Elf
Jochem
Commercial Elf
Andy
Chief Top Sh Elf
Simon
BehaviourS Elf
Jane
Inter National Elf
Anthony
Deputy Learning Elf
Joe
Do you know someone who should be
jumping through these kind of brand hoops?
Download a copy of the Santa Brand Book from our website
and email it to them.
www.quietroom.co.uk