Resource discovery and access are key drivers for content usage. Aligning electronic resources has become an increasingly complex and labor-intensive activity. Librarians and staff need to be competent in making content discoverable and accessible. This session will cover key concepts in e-resource cataloging, discoverability and using knowledgebases to create access points. Participants will leave understanding how to apply those concepts at their own institutions.
Libraries, collections, technology: presented at Pennylvania State University...lisld
Library collections are changing in a network environment. This presentation considers how collections are being reconfigured, it looks at research support services, and it explores the shift from the purchased/licensed collection to the facilitated collection.
The research library: scalable efficiency and scalable learninglisld
As research libraries are being reconfigured in a network environment, two important trends are emerging. The first is to accelerate the sharing of infrastructure, either through collaborative services or with third party providers. The second is to engage more deeply with the research and learning processes of their campuses. As research and learning processes themselves change, the research library has to respond and this makes being responsive and open to learning very important.
Ken Chad presented the keynote at the EDS (Ebsco Discovery Services) conference at Regents University, London in July 2016. He reviewed future trends for Google and enterprise search including factors such as voice (‘conversational’) search, the ‘ultimate assistant’, entities (‘things not strings’), visual search and the role of big data, context and intention. He then looked and some trends in library discovery services. There will continue to be a multiplicity of approaches open to users and Ken recommended that libraries do more to focus on the needs of users– the ‘jobs’ they were trying to do– in order to acquire and/or innovate new approaches to library discovery services.
Semantic Linking & Retrieval for Digital LibrariesStefan Dietze
An overview of recent works on entitiy linking and retrieval in large corpora, specifically bibliographic data. The works address both traditional Linked Data and knowledge graphs as well as data extracted from Web markup, such as the Web Data Commons.
Presented at the OCLC Research Library Partnership meeting by Senior Program Officer, Karen Smith-Yoshimura and hosted by the University of Sydney in Sydney, NSW Australia, 17 February 2017. This meeting provided an opportunity for Research Library Partners to touch base with each other on issues of common concern and explore possible areas of future engagement with the OCLC Research Library Partnership and OCLC Research.
Data is supporting strategic decision making in libraries,
and the increasing prevalence of visualisation tools
offers quicker, easier and more accessible routes to data
analysis. Jisc has been developing its library analytics
offering, visualising data using tools such as Tableau.
These visualisations can save staff time and enable data to
be shared with more people, more widely, in an engaging
format. The session will present case studies illustrating
how libraries have used the tools to communicate statistical
information and the value and impact they have delivered.
Siobhan Burke, Jisc
Cloud Library: Precipitating change in library infrastructureOCLC Research
The document discusses the emergence of shared digital repositories and shared print repositories, which create new opportunities for research institutions through operational efficiencies. It requires developing new infrastructure to manage, monitor, and utilize shared services from these cloud libraries. Specifically, the document proposes a plan to analyze the potential benefits of a research institution relying more on shared print repositories like ReCAP and digital repositories like HathiTrust to store and access collections. This could reduce local physical collections and costs if appropriate service agreements and reliability of access to the shared collections can be established.
Libraries, collections, technology: presented at Pennylvania State University...lisld
Library collections are changing in a network environment. This presentation considers how collections are being reconfigured, it looks at research support services, and it explores the shift from the purchased/licensed collection to the facilitated collection.
The research library: scalable efficiency and scalable learninglisld
As research libraries are being reconfigured in a network environment, two important trends are emerging. The first is to accelerate the sharing of infrastructure, either through collaborative services or with third party providers. The second is to engage more deeply with the research and learning processes of their campuses. As research and learning processes themselves change, the research library has to respond and this makes being responsive and open to learning very important.
Ken Chad presented the keynote at the EDS (Ebsco Discovery Services) conference at Regents University, London in July 2016. He reviewed future trends for Google and enterprise search including factors such as voice (‘conversational’) search, the ‘ultimate assistant’, entities (‘things not strings’), visual search and the role of big data, context and intention. He then looked and some trends in library discovery services. There will continue to be a multiplicity of approaches open to users and Ken recommended that libraries do more to focus on the needs of users– the ‘jobs’ they were trying to do– in order to acquire and/or innovate new approaches to library discovery services.
Semantic Linking & Retrieval for Digital LibrariesStefan Dietze
An overview of recent works on entitiy linking and retrieval in large corpora, specifically bibliographic data. The works address both traditional Linked Data and knowledge graphs as well as data extracted from Web markup, such as the Web Data Commons.
Presented at the OCLC Research Library Partnership meeting by Senior Program Officer, Karen Smith-Yoshimura and hosted by the University of Sydney in Sydney, NSW Australia, 17 February 2017. This meeting provided an opportunity for Research Library Partners to touch base with each other on issues of common concern and explore possible areas of future engagement with the OCLC Research Library Partnership and OCLC Research.
Data is supporting strategic decision making in libraries,
and the increasing prevalence of visualisation tools
offers quicker, easier and more accessible routes to data
analysis. Jisc has been developing its library analytics
offering, visualising data using tools such as Tableau.
These visualisations can save staff time and enable data to
be shared with more people, more widely, in an engaging
format. The session will present case studies illustrating
how libraries have used the tools to communicate statistical
information and the value and impact they have delivered.
Siobhan Burke, Jisc
Cloud Library: Precipitating change in library infrastructureOCLC Research
The document discusses the emergence of shared digital repositories and shared print repositories, which create new opportunities for research institutions through operational efficiencies. It requires developing new infrastructure to manage, monitor, and utilize shared services from these cloud libraries. Specifically, the document proposes a plan to analyze the potential benefits of a research institution relying more on shared print repositories like ReCAP and digital repositories like HathiTrust to store and access collections. This could reduce local physical collections and costs if appropriate service agreements and reliability of access to the shared collections can be established.
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...tfons
Presentation delivered on May 27, 2009 at the NELINET conference "Considering the Catalog and Its Data: Serving the Needs of Users and Staff" [Presented by T. Fons on behalf of Karen Calhoun]
BIBFLOW and the Libhub Initiative: Leveraging our past to define our future
Eric Miller, President, Zepheira
Jeff Penka, Director of Channel and Product Development, Zepheira
This white paper discusses opportunities for publishers, vendors, and librarians to collaborate on improving discoverability of scholarly content in the 21st century. It analyzes interviews with experts who discuss problems like fragmented systems and solutions like common standards. Recent developments aim to bring sectors together through initiatives establishing best practices for discovery services, usage data, and open identifiers. Collaboration is needed to better connect users with content from all providers.
Evolving Scholarly Record - implications for rank and reputation assessmentConstance Malpas
This document summarizes discussions from an OCLC Research Library Partner meeting about the evolving scholarly record. Key points discussed include:
- How changes in scholarly practice like evolving manuscripts and metrics like reputation and ranking will affect library services and operations. Libraries may need to reconsider which services they provide internally versus externally.
- The roles of libraries, publishers, and research administrators are shifting as boundaries around the scholarly record change. Metadata practices will need to focus on identifiers and relationships.
- Libraries should consider ways to better support researcher workflows through profiling services, guidance on tools, and selective integration of modules. They should also develop best practices for identifier assignment and prioritize metadata interoperability.
- Future directions include quantifying
We used to think of the user in the life of the library. Now we think of the library in the life of the user. As behaviors change in a network environment, we have seen growing interest in ethnographic and user-centered design approaches. This presentation introduces this topic. It also explores changes in how we manage collections as an illustration of this shift towards thinking of the library in the life of the user.
Scholarly Information Practices In The Online EnvironmentOCLC Research
The document discusses opportunities for libraries to develop shared service frameworks based on scholars' core activities in the online environment. It analyzes literature on scholarly information practices to identify common themes across disciplines. Key findings show convergence in practices like searching, collecting, and collaborating. This implies a need for generic models of core library services to support current research workflows. Frameworks based on scholars' information needs could help libraries invest strategically and avoid duplicating efforts.
Towards OpenURL Quality Metrics: Initial Findingsalc28
Presentation on creating a method for benchmarking metadata consistency in OpenURL links. See also: <http: />. Delivered at the July 2009 American Library Association conference in Chicago.
What does success look like when it comes to library discoverability? Index based discovery systems have seen a dramatic rate of adoption since introduction to the research ecosystem in 2009, with more than 9,000 libraries relying on a discovery system to provide users with a comprehensive index to their offerings. Some issues bar the way to providing this comprehensive view, but many challenges have been overcome through collaboration between libraries, content providers and discovery partners. The NISO ODI initiative began to examine these issues in 2011, and released a best practice in June 2014.
Speakers will highlight examples of successful collaboration, note continued areas of challenge, and provide insight on how the Open Discovery Initiative Conformance Checklists can be used as a mechanism to evaluate content provider or discovery provider conformance with the best practice.
The Core Competencies for Electronic Resources Librarians (CCERL) has defined the role of an electronic resources librarian (ERL) and has served as a framework for additional applications. The (CCERL) has helped ERLs reorganize departments, create updated job descriptions, and implement Library Services Platforms. Librarians have also used the (CCERL) to extend skills to digital projects, weeding projects, scholarly communications and other areas. This presentation seeks to further connect theory to practical applications by illustrating how the (CCERL) impacted three librarians at the beginning, middle, and later stages of their careers. A new electronic resources librarian will describe how competencies guided training during the first year as an ERL. A recently promoted librarian will demonstrate how the competencies were used to organize a promotion dossier. Finally, an experienced librarian will provide insight on how the development of the (CCERL) has shaped the field of electronic resources librarianship.
A talk delivered by Sally Rumsey, Sarah Barkla and David Tomkins at the Anybook Oxford Libraries Conference 2015 - Adapting for the Future: Developing Our Professions and Services, 21st July 2015
Copac: Reengineering the UK national academic union catalogue to serve the 21...Joy Palmer
The document summarizes several projects related to improving the UK national academic union catalogue Copac. It discusses redesigning Copac to better serve 21st century researchers, developing tools to analyze library collections using Copac data, and a project called Surfacing the Academic Long Tail that uses circulation data to recommend lesser-used materials to humanities researchers. It provides updates on the progress of these projects and discusses strategic issues and next steps to further develop the tools and assess their sustainability and value.
lecture presented by Elvira B. Lapuz at PAARL’s Seminar /Parallel Session-workshop on Library and Web 2011 (Holy Angel University, Angeles City, Pampanga, 19-20 August 2010)
Keynote presentation delivered at ELAG 2013 in Gent, Belgium, on May 29 2013. Discusses Research Objects and the relationship to work my team has been involved in during the past couple of years: OAI-ORE, Open Annotation, Memento.
Keynote presentation at the Lita Forum, Albuquerque. Research and learning practices are enacted in technology rich environments. New tools support digital workflows and the volume and variety of research and learning outputs are growing. Libraries are working to support these new environments and to connect their services to them.
This document provides an overview of developing a search strategy for research. It discusses identifying keywords, selecting relevant information sources like databases and journals, evaluating search results, and managing references. Key aspects covered include developing search queries using Boolean operators, reviewing results, and evaluating information quality based on authority, accuracy, objectivity and date. Methods for accessing resources off-campus and managing references using RefWorks are also summarized. The goal is to guide students through the process of researching and referencing materials for their academic work.
Todd Carpenter's presentation to the Amigos Library Services "Discovery Tools Now and in the Future" Virtual conference on the NISO Open Discovery Initiative. November 18, 2014
Challenges and opportunities for academic librarieslisld
Research and learning behaviors are changing in a network environment. What challenges do Academic libraries face? What opportunities do they have? A presentation given at a symposium on the future of academic libraries at the Open University.
Engaging Information Professionals in the Process of Authoritative Interlinki...Lucy McKenna
Through the use of Linked Data (LD), Libraries, Archives and Museums (LAMs) have the potential to expose their collections to a larger audience and to allow for more efficient user searches. Despite this, relatively few LAMs have invested in LD projects and the majority of these display limited interlinking across datasets and institutions. A survey was conducted to understand Information Professionals' (IPs') position with regards to LD, with a particular focus on the interlinking problem. The survey was completed by 185 librarians, archivists, metadata cataloguers and researchers. Results indicated that, when interlinking, IPs find the process of ontology and property selection to be particularly challenging, and LD tooling to be technologically complex and unsuitable for their needs.
Our research is focused on developing an authoritative interlinking framework for LAMs with a view to increasing IP engagement in the linking process. Our framework will provide a set of standards to facilitate IPs in the selection of link types, specifically when linking local resources to authorities. The framework will include guidelines for authority, ontology and property selection, and for adding provenance data. A user-interface will be developed which will direct IPs through the resource interlinking process as per our framework. Although there are existing tools in this domain, our framework differs in that it will be designed with the needs and expertise of IPs in mind. This will be achieved by involving IPs in the design and evaluation of the framework. A mock-up of the interface has already been tested and adjustments have been made based on results. We are currently working on developing a minimal viable product so as to allow for further testing of the framework. We will present our updated framework, interface, and proposed interlinking solutions.
Kara Jones (University of Bath) "Getting there from here: changes for academi...ARLGSW
Presentation from the 6th CILIP ARLG-SW Discover Academic Research and Training Support Conference (DARTS6). Dartington Hall, Totnes, Thursday 24th – Friday 25th May 2018
ER&L 2023 - Invisible Threat, Cybercrime and the Library.pptxMatthew Ragucci
Recent research suggests that cyberattacks in higher education are on the rise while libraries' competency in addressing cybersecurity is mixed. Join our panel of one publisher, one vendor, and one librarian as we discuss practical strategies and best practices for libraries to better protect themselves from increasing threats of cybercrime.
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...tfons
Presentation delivered on May 27, 2009 at the NELINET conference "Considering the Catalog and Its Data: Serving the Needs of Users and Staff" [Presented by T. Fons on behalf of Karen Calhoun]
BIBFLOW and the Libhub Initiative: Leveraging our past to define our future
Eric Miller, President, Zepheira
Jeff Penka, Director of Channel and Product Development, Zepheira
This white paper discusses opportunities for publishers, vendors, and librarians to collaborate on improving discoverability of scholarly content in the 21st century. It analyzes interviews with experts who discuss problems like fragmented systems and solutions like common standards. Recent developments aim to bring sectors together through initiatives establishing best practices for discovery services, usage data, and open identifiers. Collaboration is needed to better connect users with content from all providers.
Evolving Scholarly Record - implications for rank and reputation assessmentConstance Malpas
This document summarizes discussions from an OCLC Research Library Partner meeting about the evolving scholarly record. Key points discussed include:
- How changes in scholarly practice like evolving manuscripts and metrics like reputation and ranking will affect library services and operations. Libraries may need to reconsider which services they provide internally versus externally.
- The roles of libraries, publishers, and research administrators are shifting as boundaries around the scholarly record change. Metadata practices will need to focus on identifiers and relationships.
- Libraries should consider ways to better support researcher workflows through profiling services, guidance on tools, and selective integration of modules. They should also develop best practices for identifier assignment and prioritize metadata interoperability.
- Future directions include quantifying
We used to think of the user in the life of the library. Now we think of the library in the life of the user. As behaviors change in a network environment, we have seen growing interest in ethnographic and user-centered design approaches. This presentation introduces this topic. It also explores changes in how we manage collections as an illustration of this shift towards thinking of the library in the life of the user.
Scholarly Information Practices In The Online EnvironmentOCLC Research
The document discusses opportunities for libraries to develop shared service frameworks based on scholars' core activities in the online environment. It analyzes literature on scholarly information practices to identify common themes across disciplines. Key findings show convergence in practices like searching, collecting, and collaborating. This implies a need for generic models of core library services to support current research workflows. Frameworks based on scholars' information needs could help libraries invest strategically and avoid duplicating efforts.
Towards OpenURL Quality Metrics: Initial Findingsalc28
Presentation on creating a method for benchmarking metadata consistency in OpenURL links. See also: <http: />. Delivered at the July 2009 American Library Association conference in Chicago.
What does success look like when it comes to library discoverability? Index based discovery systems have seen a dramatic rate of adoption since introduction to the research ecosystem in 2009, with more than 9,000 libraries relying on a discovery system to provide users with a comprehensive index to their offerings. Some issues bar the way to providing this comprehensive view, but many challenges have been overcome through collaboration between libraries, content providers and discovery partners. The NISO ODI initiative began to examine these issues in 2011, and released a best practice in June 2014.
Speakers will highlight examples of successful collaboration, note continued areas of challenge, and provide insight on how the Open Discovery Initiative Conformance Checklists can be used as a mechanism to evaluate content provider or discovery provider conformance with the best practice.
The Core Competencies for Electronic Resources Librarians (CCERL) has defined the role of an electronic resources librarian (ERL) and has served as a framework for additional applications. The (CCERL) has helped ERLs reorganize departments, create updated job descriptions, and implement Library Services Platforms. Librarians have also used the (CCERL) to extend skills to digital projects, weeding projects, scholarly communications and other areas. This presentation seeks to further connect theory to practical applications by illustrating how the (CCERL) impacted three librarians at the beginning, middle, and later stages of their careers. A new electronic resources librarian will describe how competencies guided training during the first year as an ERL. A recently promoted librarian will demonstrate how the competencies were used to organize a promotion dossier. Finally, an experienced librarian will provide insight on how the development of the (CCERL) has shaped the field of electronic resources librarianship.
A talk delivered by Sally Rumsey, Sarah Barkla and David Tomkins at the Anybook Oxford Libraries Conference 2015 - Adapting for the Future: Developing Our Professions and Services, 21st July 2015
Copac: Reengineering the UK national academic union catalogue to serve the 21...Joy Palmer
The document summarizes several projects related to improving the UK national academic union catalogue Copac. It discusses redesigning Copac to better serve 21st century researchers, developing tools to analyze library collections using Copac data, and a project called Surfacing the Academic Long Tail that uses circulation data to recommend lesser-used materials to humanities researchers. It provides updates on the progress of these projects and discusses strategic issues and next steps to further develop the tools and assess their sustainability and value.
lecture presented by Elvira B. Lapuz at PAARL’s Seminar /Parallel Session-workshop on Library and Web 2011 (Holy Angel University, Angeles City, Pampanga, 19-20 August 2010)
Keynote presentation delivered at ELAG 2013 in Gent, Belgium, on May 29 2013. Discusses Research Objects and the relationship to work my team has been involved in during the past couple of years: OAI-ORE, Open Annotation, Memento.
Keynote presentation at the Lita Forum, Albuquerque. Research and learning practices are enacted in technology rich environments. New tools support digital workflows and the volume and variety of research and learning outputs are growing. Libraries are working to support these new environments and to connect their services to them.
This document provides an overview of developing a search strategy for research. It discusses identifying keywords, selecting relevant information sources like databases and journals, evaluating search results, and managing references. Key aspects covered include developing search queries using Boolean operators, reviewing results, and evaluating information quality based on authority, accuracy, objectivity and date. Methods for accessing resources off-campus and managing references using RefWorks are also summarized. The goal is to guide students through the process of researching and referencing materials for their academic work.
Todd Carpenter's presentation to the Amigos Library Services "Discovery Tools Now and in the Future" Virtual conference on the NISO Open Discovery Initiative. November 18, 2014
Challenges and opportunities for academic librarieslisld
Research and learning behaviors are changing in a network environment. What challenges do Academic libraries face? What opportunities do they have? A presentation given at a symposium on the future of academic libraries at the Open University.
Engaging Information Professionals in the Process of Authoritative Interlinki...Lucy McKenna
Through the use of Linked Data (LD), Libraries, Archives and Museums (LAMs) have the potential to expose their collections to a larger audience and to allow for more efficient user searches. Despite this, relatively few LAMs have invested in LD projects and the majority of these display limited interlinking across datasets and institutions. A survey was conducted to understand Information Professionals' (IPs') position with regards to LD, with a particular focus on the interlinking problem. The survey was completed by 185 librarians, archivists, metadata cataloguers and researchers. Results indicated that, when interlinking, IPs find the process of ontology and property selection to be particularly challenging, and LD tooling to be technologically complex and unsuitable for their needs.
Our research is focused on developing an authoritative interlinking framework for LAMs with a view to increasing IP engagement in the linking process. Our framework will provide a set of standards to facilitate IPs in the selection of link types, specifically when linking local resources to authorities. The framework will include guidelines for authority, ontology and property selection, and for adding provenance data. A user-interface will be developed which will direct IPs through the resource interlinking process as per our framework. Although there are existing tools in this domain, our framework differs in that it will be designed with the needs and expertise of IPs in mind. This will be achieved by involving IPs in the design and evaluation of the framework. A mock-up of the interface has already been tested and adjustments have been made based on results. We are currently working on developing a minimal viable product so as to allow for further testing of the framework. We will present our updated framework, interface, and proposed interlinking solutions.
Kara Jones (University of Bath) "Getting there from here: changes for academi...ARLGSW
Presentation from the 6th CILIP ARLG-SW Discover Academic Research and Training Support Conference (DARTS6). Dartington Hall, Totnes, Thursday 24th – Friday 25th May 2018
Similar to SANLIC 2019 - Dressing your library for success: the Importance of electronic resource alignment (20)
ER&L 2023 - Invisible Threat, Cybercrime and the Library.pptxMatthew Ragucci
Recent research suggests that cyberattacks in higher education are on the rise while libraries' competency in addressing cybersecurity is mixed. Join our panel of one publisher, one vendor, and one librarian as we discuss practical strategies and best practices for libraries to better protect themselves from increasing threats of cybercrime.
Charleston 2022 - Cybersecurity 101 - What Every Librarian Needs to Know abou...Matthew Ragucci
In today's world, it’s not a question of if your institution will be hit by a cyberattack, but when. Who's responsible for protecting your institution? Everyone, including the library. With higher education experiencing digital transformation and universities increasingly vulnerable to cyberthreats, it is imperative that institutions take proactive measures to mitigate the risks – and as stewards of access to campus networks, libraries are in a position to make that mitigation more effective. In this session, we will get advice on library-based network security strategies from a former university CISO, a cybersecurity expert, a university librarian, and a library technology communication expert. They will answer your questions about vulnerability, communication, and aligning strategies with your IT department. The panel will also share measures that every library can take to protect sensitive campus and student data, stay compliant with license agreements, and discourage copyright piracy.
Industry standards and recommended practices have done much to streamline efficiency for all stakeholders in the e-resource life cycle. For instance, MARC is a universal standard for bibliographic records which can be ingested by most library systems. KBART is a format for transmitting package information and target URLs for link resolvers and OpenURL functionality. COUNTER helps libraries keep track of usage statistics in a standardized way, across content providers. Organizations like NISO have also helped steward new standards and best practices to help address specific pain points in the e-resource librarianship. Come hear from the Standards Committee member experts about a few of these standards, where they sit in the e-resource cycle, why they are so important, and the potential consequences of when proprietary practices prevail. Specific standards covered in this session will include KBART, EDI (Electronic Data Interchange), and COUNTER, from the library and publisher perspectives.
NISO Plus 2022 - Content Platform Migrations Working Group UpdateMatthew Ragucci
The document summarizes a presentation about a working group formed by NISO to address the growing issue of content platform migrations in the publishing and library industries. The working group developed a recommended practice (RP) to standardize processes and communications around platform migrations. The RP includes recommendations, checklists, and terms to help publishers, vendors, and libraries effectively manage the increasing number of migrations occurring each year. Going forward, the working group will form a standing committee to support implementation of the RP and continue improving guidance on platform migrations.
ER&L 2022 - Set It and Forget It: Librarian, Publisher, and Vendor Perspectiv...Matthew Ragucci
1) The document discusses a webinar on the benefits of KBART automation from the perspectives of a librarian, publisher, and vendor.
2) KBART automation involves publishers automatically sending updated holdings information to knowledge bases via APIs on a regular basis, reducing the workload for librarians and improving the accuracy of library holdings.
3) While KBART automation has benefits, libraries should ensure collections are set up correctly in the knowledge base and monitor for any errors in the automated holdings updates from publishers. OCLC is working with Wiley to ensure a successful launch of their new KBART automation feeds.
Charleston 2021 - Hit the ground running - Best practices for navigating cont...Matthew Ragucci
The document summarizes a presentation on navigating content platform migrations. It includes perspectives from a publisher (Wiley), librarian (North Carolina State University), platform provider (Silverchair Information Systems), and an overview of the NISO Content Platform Migration Working Group. The publisher discusses lessons learned from migrations, including the importance of communication plans and URL redirects. The librarian emphasizes the need for timely updates and checklists. The platform provider notes most migrations take 6-12 months and there are always unknowns. The NISO group aims to standardize migration processes and improve communications through recommended best practices and checklists.
NASIG 2021 Don't wait automate! Industry perspectives on KBART automationMatthew Ragucci
When trying to manage their electronic resources, librarians spend a significant amount of time in vendor knowledgebases to make sure that content is integrated properly. This is often a tedious and painful process, which--extrapolated out to each content provider--can be a drain on library resources. Thankfully, there is a way to mitigate this pain point, through the use of KBART automation. By using a NISO Recommended Practice, librarians can now have publishers transfer their institutional holdings information directly into vendor knowledgebases. The result is no more messy and time-consuming manual title management.
In this session, we'll hear from those involved with enabling KBART automation at the publisher and vendor level. This will specifically detail the work required to actually make this happen. The case will also be made for library adoption of this feature and how it will help end library headaches related to electronic resources management once and for all. There will be time for questions at the end to discuss the benefits and pitfalls of KBART automation. This session is co-sponsored by the NASIG Standards Committee.
AMIGOS 2021 - Oh the Places You'll Go: Improving the Content Platform Migrati...Matthew Ragucci
Online content has become the norm in modern libraries, with a large percentage of our collection hosted on vendor-controlled web-based content platforms. Content platforms provide tools for searching, viewing and interacting with content, and may provide a variety of additional functionality. Vendors continuously strive to improve their platforms and periodically transition from one platform to another. While new platforms can improve user experience, expand and hone functionality, and increase security, the migrations involve a lot of work and can be disruptive, affecting end-users, librarians, publishers and service vendors.
CIL 2020 - Bringing Collections to the ScreenMatthew Ragucci
Our NGA library speakers discuss their procedures and challenges in providing digitized content from their collections via the International Image Interoperability Framework (IIIF), an initiative led by the world's leading research libraries. It is an open source, community-driven technology that aims to provide application programming interfaces (APIs) that support viewing, comparing, manipulating, and annotating images from a variety of repositories. The NGA Library made the decision to implement IIIF alongside its new library system, Ex Libris. Alma and Primo VE products, and our speakers discuss the technical procedures required to integrate the IIIF APIs with the Primo VE discovery client and Alma, the cloudbased library services platform. Members of the NISO Content Platform Migration workgroup discuss their recommended practices document to guide publishers, platform vendors, and librarians through content migrations. Hear about the problems encountered in migrations and the recommendations to make them progress smoothly.
Despite tedious preparation by librarians, publishers, and vendors, content platform migrations are rarely seamless. The NISO Content Platform Migration Working Group was formed to address these stakeholder challenges. This session will feature librarian and publisher migration perspectives and close with the Working Group’s plans for improving this experience.
Despite the tedious preparation by publishers, vendors, and librarians, content platform migrations are rarely seamless. Due to the complexities involved, a problem-free migration is the exception rather than the norm. The NISO Content Platform Migration Working Group was formed to address these challenges and aims to establish recommended practices and checklists to standardize and improve platform migration processes for all stakeholders involved with online content platforms.
In this session, a librarian and a publisher will share their perspectives on content platform migrations, and the Working Group Co-chairs will describe the group’s efforts to-date and expected outcomes. Our publisher-side speaker will describe issues they must consider when their content migrates, such as providing continuous access, persistent linking, communicating with stakeholders, and working with vendors. Our librarian speaker will describe their experience and steps they take during migrations, such as receiving notifications about migrations, identifying affected e-resources, updating local systems to ensure continuous access, and communicating with their front-line staff and patrons.
CONRICYT 2020 - Charla para bibliotecarios: Referenica virtual como servicio ...Matthew Ragucci
El objetivo especifico de la charla es actualizar al personal bibliotecario en el servicio de referencia digital empleando tecnologías en Internet para comunicarse con sus usuarios sin estar físicamente presentes.
Seldom do aspiring librarians predict that they will be the ones managing the intricacies of electronic resources. Yet, many are charged with complicated and unique tasks, like having to align resources in vendor knowledgebases. This can often be a confusing and frustrating process for librarians. This session will provide a brief overview of the KBART standard, its place in the electronic resource workflows, trends, and how librarians can avoid some common knowledgebase issues
ER&L 2019 - Forming a More Perfect Knowledgebase: A Tale of Publisher, Vendor...Matthew Ragucci
This session examines how publishers and vendors collaborate to make a more seamless knowledgebase experience for librarians. Representatives from Wiley and OCLC will discuss KBART file creation, representation, and more. A representative from OhioLINK will explain how the state of the knowledgebase affects workflows at the consortium and library levels.
PSP 2018 - The Changing discovery landscape: Tools and services from wileyMatthew Ragucci
The document discusses trends in library discovery tools and services from Wiley. It begins with definitions of discovery and discoverability. It then outlines Wiley's role in supporting library discovery through various pathways like subject-specific databases and discovery services. Wiley contributes metadata to knowledgebases and provides MARC records to support discovery of its content. The document also discusses Google collaboration and making Wiley content discoverable through search engines. It highlights researcher tools on the Wiley Online Library platform and trends observed in discovery landscapes.
CONRICYT 2018 - Formacion de formadores (para bibliotecarios y referencista d...Matthew Ragucci
El objectivo de esta formacion es: actualizar al personal bibliotecario en el servicio de referencia digital, basados en los recursos del CONRICYT, donde los usuarios emplean computadoras u otra tecnología de Internet para comunicarse con los bibliotecarios, sin estar físicamente presentes, como en los acervos digitales que demandan los usuarios. La formacion tiene cuatros partes: 1.) Referencia virtual 2.) Caracterización del Referencista digital 3.) La formación de usuarios de recursos electrónicos y 4.) la biblioteca virtual proactiva.
ER&L 2017 - Evidence based acquisition: a real life account of managing the p...Matthew Ragucci
We hope you enjoyed the 2017 ER&L Conference as much as we did! We were especially excited by the attendance of the Orbis Cascade Alliance’s session “Evidence-Based Acquisition: A Real Life Account of Managing the Program” and the great discussion that followed. In case you missed it, the Orbis Cascade Alliance has embarked on a new evidence-based approach piloting Wiley’s Usage Based Collection Management (UBCM) Model. As a follow up to their Charleston session, the Orbis Cascade Alliance shares their experience evaluating usage, managing titles and records, controlling duplication, predicting costs, and compare it to DDA. Wiley’s technical services librarian also provides an overview of the inclusion of MARC records to enhance discoverability. Co-presented with Hilary Robbeloth, Systems & Discovery Librarian at the University of Puget Sound
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
"What does it really mean for your system to be available, or how to define w...Fwdays
We will talk about system monitoring from a few different angles. We will start by covering the basics, then discuss SLOs, how to define them, and why understanding the business well is crucial for success in this exercise.
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
From Natural Language to Structured Solr Queries using LLMsSease
This talk draws on experimentation to enable AI applications with Solr. One important use case is to use AI for better accessibility and discoverability of the data: while User eXperience techniques, lexical search improvements, and data harmonization can take organizations to a good level of accessibility, a structural (or “cognitive” gap) remains between the data user needs and the data producer constraints.
That is where AI – and most importantly, Natural Language Processing and Large Language Model techniques – could make a difference. This natural language, conversational engine could facilitate access and usage of the data leveraging the semantics of any data source.
The objective of the presentation is to propose a technical approach and a way forward to achieve this goal.
The key concept is to enable users to express their search queries in natural language, which the LLM then enriches, interprets, and translates into structured queries based on the Solr index’s metadata.
This approach leverages the LLM’s ability to understand the nuances of natural language and the structure of documents within Apache Solr.
The LLM acts as an intermediary agent, offering a transparent experience to users automatically and potentially uncovering relevant documents that conventional search methods might overlook. The presentation will include the results of this experimental work, lessons learned, best practices, and the scope of future work that should improve the approach and make it production-ready.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
QA or the Highway - Component Testing: Bridging the gap between frontend appl...zjhamm304
These are the slides for the presentation, "Component Testing: Bridging the gap between frontend applications" that was presented at QA or the Highway 2024 in Columbus, OH by Zachary Hamm.
"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...DanBrown980551
This LF Energy webinar took place June 20, 2024. It featured:
-Alex Thornton, LF Energy
-Hallie Cramer, Google
-Daniel Roesler, UtilityAPI
-Henry Richardson, WattTime
In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms.
This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups.
Three primary specifications will be discussed:
-Discovery and client registration, emphasizing transparent processes and secure and private access
-Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure
-Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
inQuba Webinar Mastering Customer Journey Management with Dr Graham HillLizaNolte
HERE IS YOUR WEBINAR CONTENT! 'Mastering Customer Journey Management with Dr. Graham Hill'. We hope you find the webinar recording both insightful and enjoyable.
In this webinar, we explored essential aspects of Customer Journey Management and personalization. Here’s a summary of the key insights and topics discussed:
Key Takeaways:
Understanding the Customer Journey: Dr. Hill emphasized the importance of mapping and understanding the complete customer journey to identify touchpoints and opportunities for improvement.
Personalization Strategies: We discussed how to leverage data and insights to create personalized experiences that resonate with customers.
Technology Integration: Insights were shared on how inQuba’s advanced technology can streamline customer interactions and drive operational efficiency.
JavaLand 2024: Application Development Green Masterplan
SANLIC 2019 - Dressing your library for success: the Importance of electronic resource alignment
1. SANLiC Preconference Workshop
Dressing your library for success:
The importance of electronic
resource alignment
Matthew Ragucci, MLIS
Library Solutions Architect
3. SANLiC Preconference Workshop
Personal Background
Education
• Bachelor of Arts History, Spanish (Marist College, 2007)
• Master of Library and Information Science (Rutgers University, 2010)
Internships
• Fair Haven Public Library
• Franklin D. Roosevelt Presidential Museum & Archives
Professional roles
• Various roles at public libraries in Circulation, Reference and Management departments
• Reference & Instruction Librarian / Technical Services Manager at Brookdale Community College
• Technical Services Manager > Library Solutions Architect at Wiley
Publications
• MARC Metamorphosis: Transforming the Way You Look at E-Book Records (2019)
• Evidence-Based Acquisition: A Real Life Account of Managing the Program (2017)
3
4. SANLiC Preconference Workshop
Session Structure
Defining the work
• Why we fight
• Technical services definitions
• Referral traffic
Content provider roles
• Metadata Provisions
• Discovery Feeds
• Working with vendors
How Librarians work to…
• Promote Discovery
• Improve Access
• Troubleshoot Issues
Closing
• Activity
• Reemphasizing implications
• Resources
• Questions
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Why we fight
Discovery and Access contribute to content Usage.
Usage is a key metric in determining content Value.
Value is realized by Libraries and Content Providers.
Image from Braveheart (1995)
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8. SANLiC Preconference Workshop
Information retrieved from “NASIG Core
Competencies for E-Resources Librarians”
ProvideAccess
• IP addresses
• Proxy Servers
• Catalogue
• Discovery Layers
• A-Z Lists
• Holdings
Administer
• User IDs
• Admin module info
• URL maintenance
• Claiming
• Access Restrictions
Provide Support
• Problem log
• Hardware needs
• Software needs
• Contact info
• Troubleshoot/triage
Evaluate &
Monitor
• User feedback
• Usage statistics
• Downtime analysis
• Review problems
Acquire
• Assess need/budget
• Trial use
• LicenseTerms
• Price
• Evaluate
• Order/Pay
E-resource lifecycle
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9. SANLiC Preconference Workshop
Technical services definitions
Knowledgebases
KBART files
Link Resolvers
Proxy Servers
LibGuides
COUNTER/SUSHI
Content Provider
Vendor
Journal A-Z Lists
MARC Records
Institutional Repositories
Discovery Layers
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12. SANLiC Preconference Workshop
Preparation
Research
Writing
Dissemination
Idea
“Libraries currently support
preparation and dissemination
phases of the research cycle
most heavily.”
Discovery in the Research Landscape
Research Cycle
Retrieved from “Beyond the index:
research and discovery services in a
health sciences library.”
Image from Avatar (2009)
12
13. SANLiC Preconference Workshop
Students
Publisher platforms
Full text access
Social
Networks
Facebook,
LinkedIn, Twitter
Subject
specific A&Is
CABI, ERIC,
PsycInfo, Inspec
TDM
services
RightFind XML,
Linguamatics
Major
evaluative A&Is
CAS, Web of Science,
Scopus, PubMed
Professional
networks
Medscape,
Sermo,
doctors.net
Article
management
tools
ReadCube, Colwiz,
Zotero
Discovery
Services
Primo, Summon,
EDS, WorldCat
Agent
gateways
EJS, J-Gate
Library
Systems
OPACs, A-Z lists,
link resolvers etc
Web-scale
search
Google, Google
Scholar, Bing,
Baidu
Subject
portals
RePEc, SSRN,
PhilPapers
SCNs
Mendeley ,
ResearchGate,
academia.edu
Corporate
info tools
Quosa, DirectPath
Current
awareness
Meta, Sparrho
Library
services
Pubget,
BrowZine,
Boopsie
Discovery pathways
Aggregator platforms
Document delivery
Institutional repositories
Researchers
Librarians
Information retrieved from “Blazing new paths:
Charting advanced researcher patterns.”
Faculty
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14. SANLiC Preconference Workshop
Discovery Workflows
MARC
Records
Library
Discovery
Layer
Institutional
Repository
Reference
Material
A&I
Databases
Digital
Collections
Students Researchers
Librarians
Catalog
(OPAC)
Faculty
Non-sanctioned
discovery
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15. SANLiC Preconference Workshop
Fast Facts:
• Discovery through
Description
• Serials and monographs
• Preferred data elements
• Not all records are equal
• AACR2 > RDA
• Use MARCEdit, it’s free!
MARC Records
001
019
020
024
035
Unique Identifier
ISSN
ISBN
DOI
OCN
245
250
Title
Publication
info
072
65X
BISAC SHs
LC SHs
MeSHs
040 Cataloging
sources
300
33X
Physical
Description
RDA
776 Additional
Physical Form
050
082
LC Classification
Number
Dewey Decimal
Classification
Number
490
830
Series
statements
856 Linking:
-Content
-TOC
-Cover image
100 Author 505
520
Table of
contents
Book
summary
9XX Local Cataloging
Data
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16. SANLiC Preconference Workshop
=LDR 05156cam 2200745La 4500
=001 ocm47008401
=003 OCoLC
=005 20160112044651.1
=006 mou
=007 crcn|||||||||
=008 010306s1999mauob0010engd
=020 $a0631227490$q(electronic bk.)
=020 $a9780631227496$q(electronic bk.)
=020 $a0470998385$q(electronic bk.)
=020 $a9780470998380$q(electronic bk.)
=020 $a9781405164504
=020 $z0631201300$q(Cloth)
=024 7$a10.1002/9780470998397$2doi
=035
$a(OCoLC)47008401$z(OCoLC)184983715$z(OCoLC)241071383$z(OCoLC)2441751
=037 $a9780631201304$bBlackwell$nhttp://www.blackwellreference.com
=050 4$aHF5387$b.C655 1999eb
=072 7$aBUS$x008000$2bisacsh
=082 04$a174/.4$221
=084 $aB82-053$2clc
=084 $aF718$2clc
=084 $aB822. 9$2clc
=049 $aMAIN
=245 02$aA companion to business ethics/$cedited by Robert E. Frederick.
=260 $aMalden, Mass. :$bBlackwell Publishers,$c1999.
=300 $a1 online resource (xvi, 464 pages).
=336 $atext$btxt$2rdacontent
=337 $acomputer$bc$2rdamedia
=338 $aonline resource$bcr$2rdacarrier
=490 1$aBlackwell companions to philosophy ;$v17
=504 $aIncludes bibliographical references and index.
=505 00$tBusiness Ethics and Normative Theories --$tA Kantian approach to business ethics /$rNorman E.
Bowie --$tUtilitarianism and business ethics /$rMilton Snoeyenbos, James Humber --$tBusiness ethics and
virtue /$rRobert C. Solomon --$tSocial contract approaches to business ethics: bridging the "is-ought" gap
/$rThomas W. Dunfee, Thomas Donaldson --$tBusiness ethics and the pragmatic attitude /$rDouglas R.
Anderson --$tAn outline of ethical relativism and ethical absolutism /$rRobert E. Frederick --$tFeminist theory
and business ethics /$rRobbin Derry --$tBusiness ethics in a free society /$rTibor R. Machan --$tNature and
business ethics /$rWilliam C. Frederick --$tToward new directions in business ethics: some pragmatic
pathways /$rSandra B. Rosenthal, Rogene A. Buchholz --$tBusiness ethics: pragmatism and postmodernism
/$rR. Edward Freeman, Robert A. Phillips --$tBusiness Ethics and the Business Disciplines --$tEthics in
management /$rArchie B. Carroll --$tFinance ethics /$rJohn R. Boatright --$tEthics in the public accounting
profession /$rMohammad J. Abdolmohammadi, Mark R. Nixon --$tMarketing ethics /$rGeorge G. Brenkert --
$tLaw, ethics, and managerial judgment /$rLynn S. Paine --$tBusiness ethics and economics /$rDiane L.
Swanson --$tBusiness ethics and the social sciences /$rLinda Klebe Trevino --$tIssues in Business Ethics --
$tInternational business ethics /$rRichard T. de George --$tCorporate moral agency /$rJohn R. Danley --
$tEmployee rights /$rRonald Duska --$tBusiness ethics and work: questions for the twenty-first century
/$rJoanne B. Ciulla.
=520 1$a"In a series of articles specifically commissioned for this volume, business
ethicists survey the main areas of interest and concern in the field of business ethics."--BOOK
JACKET. "The book can be used as a comprehensive text for introductory or advanced courses
in business ethics, as a reference for teachers and writers in the field, or as a guide for other
academic or business persons who wish to become familiar with the central issues in the
field. To enhance its usefulness as a reference work, the volume includes bibliographies of the
relevant literature, a list of internet sources for material on business ethics, and an extensive
index."--Jacket.
=588 0$aPrint version record.
=590 $aWiley$bWiley Online Library E-Books
=650 0$aBusiness ethics.
=655 4$aElectronic books.
=700 1$aFrederick, Robert.
=776 08$iPrint version:$tCompanion to business ethics.$dMalden, Mass. : Blackwell
Publishers, 1999$z0631201300$w(DLC) 99019775$w(OCoLC)40777040
=830 0$aBlackwell companions to philosophy ;$v17.
=856 40$uhttp://onlinelibrary.wiley.com/book/10.1002/9780470998397$zWiley Online
=994 $a92$bDG1
MARC Metadata
Unique
identifiers
Call Numbers
Publisher info
Title
Physical
Description
Series
Table of Contents
Abstract
Subject
Headings
Link16
17. SANLiC Preconference Workshop
Discovery Layers
Library Solutions Vendor Discover Layer Product
ProQuest Summon
Ex Libris Primo Central
OCLC WorldCat Discovery
EBSCO
EDS/
OLE Kuali*
Innovative Encore
SirsiDynix Enterprise
Fast Facts
• Allows user to discover library
through a single search
• Chapter/article metadata comes
index
• Requires institutional-level
providers and branding)
• Ranking algorithm for relevant and
content
• Symbiotic relationship with KBART
resolvers
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18. SANLiC Preconference Workshop
Access: A bridge too far
Knowledgebases, link resolvers, A-Z lists, proxy servers,
federated access, LibGuides and consortia resources
User Full-text
(VOR)
?
Unofficial
Full-text
Non-sanctioned
access
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19. SANLiC Preconference Workshop
Create as many sanctioned portals as possible…
…by using all the tools at our disposal…
…that drive to licensed, trackable content
Building bridges for our users
Version of Record
The Version of Record
(VOR) is the final typeset
and edited version of the
journal article that has been
made available by a
publisher by formally and
exclusively declaring the
article “published”. This
includes any ‘advanced
access’ article even before
the compilation of a volume
issue.
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20. SANLiC Preconference Workshop
Utilizing Library Access Tools
Journal A-Z Lists
Directory of journal
titles available to
library users, outbound
links to source content.
LibGuides
Online reference and
instruction guides,
designed for supporting
research and library
resource use
Link Resolvers
Source to target
connection designed
to connects readers
to licensed full-text
without extra
authentication
Knowledgebases
Databases vendors
use to align content
provider products
through collections
KBART
Data standard
designed to cleanly
indicate
title/collection
relationships and
target links to
content
Proxy servers
Used by libraries to give
access from outside the
library's computer network to
restricted-access websites
that authenticate users by IP
address.
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21. SANLiC Preconference Workshop
Journal A-Z Lists
Fast Facts:
• Sometimes called journal portals
• Can also be utilized for databases
• Alphabetical index of available titles
• Include date range coverage
• Different dates, different DBs
• Require configuration through
knowledgebases
• Should be audited to ensure continuous
access or to remove titles
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22. SANLiC Preconference Workshop
LibGuides
Fast Facts:
• Links to resources but with
explanations or instructions
• Springshare is the sole vendor
• Require web editing skills and
constant maintenance
• Work with faculty for content and
promotion
• Track traffic and statistics
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23. SANLiC Preconference Workshop
Proxy Servers
Fast Facts:
• Maintain institutional configuration stanza;
a whitelist of appropriate targets
• Major products: EZproxy (OCLC), WAM
(III) and TDproxy ((TDNet)
• Vendor-neutral solution that connects to
many content providers
• Require maintenance and testing
• Append to all resources links (MARC
records, discovery layers or A-Z lists)
• Clear IPs with content providers
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24. SANLiC Preconference Workshop
Link Resolvers
Fast Facts:
• Source to target connection
• Providers citation chasers with easy
access
• Unavailable content gets channeled to
ILL requests
• Work with publishers for base URLs and
rebranding
• Require configuration through the
vendor knowledgebase
Library Solutions Vendor Link Resolver Product
ProQuest 360 Link
Ex Libris SFX
OCLC Link Resolver
EBSCO LinkSource
Innovative WebBridge
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25. SANLiC Preconference Workshop
Knowledgebases
Fast Facts:
• Required for many products:
Link resolvers
A-Z Lists
Discovery Layers
MARC records
• Vendor feed from content providers
• Collections map to content packages
(not specific subscriptions)
• Collections can be created to reflect
institution-specific holdings
• Must be constantly monitored
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26. SANLiC Preconference Workshop
KBART
Fast Facts:
• KnowledgeBase And Related Tools
• Recommended practice created in 2007 to ensure
the timely transfer of accurate data to
knowledgebases vendors and link resolver
providers
• Data sources for knowledgebases
• Created by content providers & libraries
• Has evolved overtime to meet emerging needs of
libraries (books, OA, consortia)
• Files subject to updates (data corrections, link
updates, new publications, transfer/withdrawn titles)
• Require frequent updates
1. publication title
2. print identifier
3. online identifier
4. date first issue online
5. number first vol online
6. number first issue online
7. date last issue online
8. number last vol online
9. number last issue online
10. title URL
11. first author
12. title id
13. embargo info
14. coverage depth
15. notes
16. publisher name
17. publication type
18. date monograph
published print
19. date monograph
published online
20. monograph volume
21. monograph edition
22. first editor
23. parent publication title id
24. preceding publication
title id
25. access type
KBART Phase II Data Fields
2007 UKSG/NISO Working
group starts
2010 Phase I RP
released
2011 KBART provider
endorsements
2014 Phase II released /
NISO Standing Committee
2017 KBART Automation
Working Group
2019 Phase III / Automation
RPs released
KBART: A Brief History
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29. SANLiC Preconference Workshop
Troubleshooting E-Resource Issues
Image from Pulp Fiction (1994)
• Determine as much as you can prior to contact an
external party
• Try to be as descriptive as possible (include
screengrabs or videos)
• Be persistent and make sure the issue is fully
resolved
• Don’t not be afraid to escalate (sales reps or
supervisors)
• Track issues in system (instead of just answer
emails and calls)
• Learn from problems - work into purchasing decision
and ask prospective vendors
Essential Skills and Knowledge for Troubleshooting
Troubleshooting Access Problems
1. Overview of discovery and access environment
2. Common points of failure
3. Authentication and authorization
4. OpenURL and link resolvers
5. Differences and similarities between access for OA/free resource
and license/paid resources
6. Discovery index content, activations and linking mechanisms
7. Metadata resources, quality, and impact on access
8. Detailed interaction between link resolver, discovery index,
discovery layer, and LMS
9. Distinguishing isolated issues from widespread problems
10. Effective communication with system vendors and content
providers
Retrieved from: “Essential skills and knowledge for troubleshooting e-
resources access issues in a web-scale discovery environment.” (2017)
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31. SANLiC Preconference Workshop
Content provider responsibility for metadata
Link Resolver setup
Information on Proxy Stanzas
Data to Discovery Layers
MARC Records
KBART files
COUNTER Data/SUSHI
info 31
32. SANLiC Preconference Workshop
Publisher Vendor Library User CrossRef IdP Platform
Create and
delivery FT
feeds
Database
Create and
delivery title
lists
Repository
Central Index
Ranking
Linking Options
DOI
Direct
OpenURL
Link Resolver
Knowledgebase
Select
Collections
Prioritize
Collections
Configure DOI
Linking
Configure
Direct Linking
Configure
OpenURL
Select Targets
Select Limit
Search Databases
Set Ranking
Preferences
Select DOI
Linking
Select Direct
Linking
Select
OpenURL
CrossRef
Database
DOI
Resolution
Abstract
Full-TextAuthenticated
Configure Authentication
IP. U/P. SSO
Discovery Dataflows
Retrieved from: “Should publishers work with library
discovery technologies and what can they do.” (2016)32
33. SANLiC Preconference Workshop
• Determining the real problem is half the battle
(broken access has many causes)
• Blame game or apathy from content providers or
vendors
• Support teams do have service level agreements
to resolve cases
• Escalation tracks exist, where more experienced
staff or product specialists get involved
• Opportunity to improve products and services
• Threats to revenue usually led to faster resolution
Content provider roles for troubleshooting
Image from Spiderman (2002)
33
36. SANLiC Preconference Workshop
Activity: Dressing a specific resource
Scenario: Your library has just purchased an evidence-based
eBook package. Trackable use of this content is critical for
making perpetual access title selections and justifying your
collection budget for next year. Your job is to dress this resource
for success!
Instructions: Work independently or in pairs. Write down all of
the tools you would use to set up this resource. Are any tools
you would omit or add for this scenario? Why not? Nominate a
spokesperson to discuss your choices and compare with the rest
of the room.
36
38. SANLiC Preconference Workshop
Vendor product alignment table
Library
Solutions
Provider
Discover Layer
Link
Resolver
A-Z List Proxy MARC Records
Integrated
Library System
Library
Service
Platform
ProQuest Summon 360 Link
E-Journal
Portal
360MARC Intota
Ex Libris Primo SFX
Primo A-Z
List
Community
Zone
Voyager, Aleph Alma
OCLC
WorldCat
Discovery
Link
Resolver
AZ Link EZproxy WorldCat WorldShare
EBSCO EDS LinkSource
E-Journals
Database
Innovative Encore WebBridge WAM III SkyRiver
Millennium,
Polaris
Sierra
SirsiDynix Enterprise
Symphony,
Horizon
BLUEcloud
Open
Source
VUFind,
Blacklight
Koha,
Evergreen,
Librakia
OLE Kuali*
* Funded by EBSCO
38
39. SANLiC Preconference Workshop
Webliography
References
Carter, S., & Traill, S. (2017). Essential skills and knowledge for troubleshooting e-resources access issues in a web-scale discovery environment. Journal
of Electronic Resources Librarianship, 29(1), 1-15.
Conrad, L. Y., & Somerville, M. M. (2013). Blazing new paths: Charting advanced researcher patterns.
NASIG Executive Board (2013) Core Competencies for E-Resources Librarians. Retrieved from:
https://www.nasig.org/site_page.cfm?pk_association_webpage_menu=310&pk_association_webpage=7802
Meadows, Alice (2019) Better Metadata Could Help Save The World! Scholarly Kitchen Blogpost. Retrieved from:
https://scholarlykitchen.sspnet.org/2019/06/11/better-metadata-could-help-save-the-world/
Pastva, J. (2018, August). Beyond the index: research and discovery services in a health sciences library. In presentation at NISO Webinar - Discovery:
Where Researchers Start. Retrieved from: https://www.niso.org/events/2018/08/discovery-where-researchers-start
Zhu, J. (2017). Should publishers work with library discovery technologies and what can they do?. Learned Publishing, 30(1), 71-80.
Recommended Reading
Carter, S., & Traill, S. (2018). Developing staff skills in e-resource troubleshooting: training, assessment, and continuous progress. ALA Editions.
Conrad, L. Y. (2017). Headlines from the discovery files: Key publications on scholarly content discoverability. Learned Publishing, 30(1), 31-37.
Heaton, R. (2018). Tools for troubleshooting: Which ones and what for. Journal of Electronic Resources Librarianship, 30(1), 9-26.
Inger, S., & Gardner, T. (2016). How readers discover content in scholarly publications. Information Services & Use, 36(1-2), 81-97.
Pennington, B., Chapman, S., Fry, A., Deschenes, A., & McDonald, C. G. (2016). Strategies to improve the user experience. Serials Review, 42(1), 47-58.
Somerville, M. M., & Conrad, L. (2013). Discoverability challenges and collaboration opportunities within the scholarly communications ecosystem: A SAGE
White Paper update. Collaborative Librarianship, 5(1), 4.
39
40. SANLiC Preconference Workshop
Thanks for your
participation!
mragucci@wiley.com
+1 201.748.9527
https://www.linkedin.com/i
n/matthew-ragucci/
Slides:
https://tinyurl.com/dresslib
4success
40
Editor's Notes
In order to steer users to licensed content, the library must strive to make it discoverable and accessible. There are many existing workflows and solutions that support this endeavor. On the discovery side, there are tools like the OPAC, Discovery Layers, Local IRs, A-Z Lists, A&I Databases and Federated search. For access, libraries turn to link resolvers, proxy servers, federated access (OpenAthens & Shibboleth), Access brokers (Kopernio & Anywhere Access), Google CASA. The real objective is to create as many access points to version of record or VOR (read: not going to ResearchGate or a preprint server through Google Scholar). This not only benefits users, but it also helps libraries as well. This is because when users access the VOR or licensed version content, it allows libraries to track usage.
There is a direct correlation between high usage and low cost per usage (CPU). The higher a content’s use, the lower it costs to access that content. CPU is perhaps one of the best tools libraries have in evaluating content value and justifying subscriptions. Librarians can use this data to ask for a larger budget (look how many users we’re serving!) or make strategic decisions to spend elsewhere (I like publisher A content, but it’s not getting enough use… let’s try or invest more publisher B content). Of course, there are other things that determine content value. And there are variables at each institution (faculty member X needs us to subscribe to Y journal) Nevertheless, CPU is such a quantifiable metric that it is prevalently used by libraries.
Mapping out the library intermediary space and how/where we engage with it as a business.