I solve problems and help management maximize the usefulness of data and knowledge of operations, performance and forecasting.

1. Sandra Shin
Schaumburg, IL 60173, USA
sandyshin@EffData.com CELL: 630-215-9099
PROFESSIONAL SUMMARY:
IT professional with over 20 years of experience with databases (SQL Server, Access, DB2, Oracle, PROGRESS),
solving problems and helping management maximize knowledge of operations, evaluating performance and
forecasting future needs and activities. My experience is centered on system analyses and developing
database/reporting systems, using stored procedures to automate data manipulation and validation, to increase the
efficient use of data and produce meaningful, timely reports and has included team –based projects and
AGILE/Scrum methodologies.
Many of my most recent SQL Server projects involved
 ETL migrating data between systems using SQL Server’s SSIS feature, requiring development of validation,
verification and cleansing functionalities and scripts as well as tuning database performance and developing
stored procedures (T-SQL) to automate execution.
 Using SQL Server’s Business Intelligence Development Studio (BIDS) SSRS projects to design reports and
dashboards to analyze KPI
I have always been involved in analyzing the system flow, processes and data usage, documenting the industry
environment and needs and then developing systems to effective meet business requirements, documenting the
applications, writing user manuals and, as necessary, designing and teaching classes on all system components.
My experience in working in a wide range of industries, spanning healthcare, insurance, finance, manufacturing,
retail, wholesale and utilities gives me the knowledge to anticipate needs and concerns of stakeholders, managers,
users and techies.
SKILLS
Analysis/Evaluation SQL Programming
AGILE Scrum ANSI
Business Intelligence and Data Modeling T-SQL
Data Warehouse Technical Writing
Data Mart Microsoft Office Suite (1992 through 2010)
Report Design Word, Excel, Power Point, Access, etc.
SQL Server -SSRS Data Migration
SQL Server-SSAS SQL Server ETL -DTS
COGNOS SQL Server ETL -SSIS
SQL Server Database Developer Documentation Management
Database Design Project Management
Data Modeling and table structure Bookkeeping/Accounting
Stored Procedure & Trigger Development Warehouse Management
SSIS-ETL Training
SSRS-Report Business Management
SSMS-Database Admin & Management Application Design
DATABASE SKILLS: SQL Server (SSMS, BIDS, SSIS, SSRS, SSAS), Access, Progress, FileMaker, SAP, Oracle, DB2
LANGUAGE SKILLS, VB & VBA, SQL, RM COBOL, PROGRESS, Java Script, XHTM, XML, CSS, DOM, PERL, ABAP4,
C#, C++
APPLICATION SKILLS: MS Excel, MS Word, MS Power Point, MS Project, MFG-Pro, MS Visio, Open Office, Adobe
Acrobat, Adobe Illustrator, Corel Graphic Suite, Quark, Front Page, Visual Studio, Outlook,
COGNOS (Query, Reporting, Analysis, Framework Mgr), ERWIN, HOGAN
OPERATING SYSTEMS: Windows 98 - Win 7, DOS, Novell, Unix (Xenix), MPM
CERTIFICATIONS
Master’s Certificate: SQL Server 2008R2
Win NT 4 MCSE: Internet, Workstation, Server, and Enterprise Server
Molecular Hardware Support & Help Desk
ENIX System Support and Help Desk
EDUCATION:
SETFOCUS: SQL Master’s Program
UNIV. OF PHOENIX MSCIS-Computer Science (pending)
UNIV. OF CHICAGO BA-Biology, andBS-Chemistry
HONORS
National Merit Scholar
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2. Sandra Shin
Schaumburg, IL 60173, USA
sandyshin@EffData.com CELL: 630-215-9099
PROFESSIONAL EXPERIENCE:
EFFECTIVE DATA CONSULTANTS
SQL SERVER LEAD / DATABASE CONSULTANT
International money management firm, Minn 2011-2012
On-call consultant advising on
• The use of COGNOS Report and Query Studios to design customizes reports and training users
• The development and maintenance of SQL Server 2008 databases
• Created Flow charts by using Visio2000 for the Project detailed flow.
• Using SSIS to design and implement ETL solutions, training analysts in SSIS and XML
• The design and development of Access front end databases
• Training Business Analysts in gathering data and designing and completing analytical reports.
SQL PROGRAMMING INSTRUCTOR
ADVANCED COMPUTER TRAINING (ACT) Glenview, Il 1998 –present
• Developed and taught courses for programmers not familiar with web design and databases
• Produced training manuals on programming in XHTML, Java Script, CSS, DOM scripting and TSQL to develop
effective UI applications, supporting databases, data ETL and reporting.
COGNOS DEVELOPER/TRAINER,
FACET SOLUTIONS, Schaumburg, IL 2009-2010
• Consulted on the design and content of an existing Cognos training course, incorporating sections on system
analysis, business processes and database concepts
• Edited a series of training manuals for Cognos Studios and applications
• Used PowerPoint and Visio to produce the Instructor’s tools for teaching the courses
SQL SERVER LEAD DEVELOPER / PROCEDURE WRITER
Exelon Energy, Oakbrook, IL & Philadelphia, PA, 2004-present
Planning and managed project s to document and improve existing processes and procedures
• Managed multiple projects, coordinating progress with work plans and Access/SQL Server databases. Worked
with cross-functional project teams to document existing processes and procedures and establishing goals and
constraints.
• Participated in project planning, established project concepts and scope for reengineering processes, clarifying
procedures, and documenting technical methods to standardize best practices and design effective
• Gathered business requirements, analyzed business needs, business processes and stored procedures,
established repository databases, UI and user technical manuals.
• Developed a document numbering database schema to generate document numbers conforming to the
Corporate Standard, implemented user acceptance testing and used BI metrics to report on schedule
compliance. Trained Document Control SMEs in the classification of documents and use of databases to
number and track documents
SQL DATABASE ANALYST
Intermodal Trucking, Western Springs, IL, 2003–2004
Managed an Internet data management application development project, synchronizing website with EDI reporting
functionalities, organizing data for BI analysis
• Analyzed business processes, gathered business requirements, establishing the project scope, revamped
existing website to allow real-time UI for customer data access.
• Conducted user acceptance testing and call center activity analysis on a SQL Server SharePoint website
• Assisted the Project Manager with complete SDLC processes including development of process flow charts,
timelines, business requirements, functional requirements, design specifications, and many other documentation
deliverables for QIMS project
• Developed a prototype UI and trained client-truckers’ staffs to enter data and analyze trends to interpret relative
costs scenarios.
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3. Sandra Shin
Schaumburg, IL 60173, USA
sandyshin@EffData.com CELL: 630-215-9099
ANALYST / DATABASE CONSULTANT
For Allstate Insurance, Glenview, IL, 2002 - 2003
Designed, developed and implemented a SQL database system to track leased computer assets, record and manage
assets and using Crystal Reports, Excel, Word and PowerPoint for reporting.
• Developed data migration tools (ETL) and prototype UIs to synchronize with ERP SAP 4 and SQL Server
accounting application and analysis tools and DSS applications
• Established cost-effective schedule for return/upgrade of leased equipment, verifying effectiveness through user
acceptance testing with Excel analytical spreadsheets.
• Coordinated call center operations to capture and use real-time database UIs.
Advocate South Suburban Hospital, Hazel Crest, IL ` 2001-2002
As Access DBA through the full life cycle, performed data modeling, installation, capacity planning and data
import/export from a SQL Server and Allegra/HL7 ERP system.
• Analyzed the existing system flow, established work scope through gathering business requirements, developing
custom prototype UIs for diverse user groups.
• Gathered functional requirements, upgraded host server OS and improved automated Access application and
UI, overseeing user acceptance testing
• Improved the hospital's management capabilities, implementing analytical reporting with improvements to
automated Access applications.
• Trained ER staff to enter data, call center operators to support users and clerical staff to generate State required
reports
• Trained ER and HR managers to analyze trends in foot-traffic staffing needs over time and analyze the quality of
customer care delivered using charts based on time-efficiency calculations.
PROGRAMMER/DATABASE ANALYST
Handifoil Manufacturing, Wheeling, IL, 2000-2001
As PROGRESS DBA, worked with users, gathering business requirements to determine which DSS / BI
functionalities in a legacy VAX system to program into a newly installed MFG-Pro system.
• Developed Business Intelligence functionalities, improving accuracy of reporting data
• Trained finance staff to generate what-if scenario reports forecasting cost-savings and income generated
through scheduled purchasing raw material and selling scrap material.
• Increased cash flow and, allowing client to realize recovered costs and track raw materials.
Law firm Meckler, Bulgar & Tilson, Chicago, IL, 2000
Analyst / Programmer
Worked with a litigation project team building an Access front end and SQL Server back end database application to
record and analyze the records of employees for a multi-state corporation, identifying the job assignment, pay rate
and protective gear for each employee over a 20 year period, supporting a defense in a class action suit.
• Analyzed functional requirements and built importation applications (ETL) to prepare, verify and validate payroll
records from over 30 legacy systems
• Designed and built GUI applications providing analysis and reporting of possible liability values under a wide
range of what-if scenarios, working through several user acceptance testing phases as business requirements
developed. Trained the legal aids in the use of the database to design and report what-if scenarios to estimate
costs/savings on several levels.
ANALYST/ DATABASE CONSULTANT
For Household Finance, Woodstock, IL & Tampa, FL, 1999 - 2000
For telemarketing and call center teams, determined data necessary to support specific sales initiatives.
• Managed project schedule, work plans and deliverables, building dashboards for day-to-day control
• Coordinated with DBAs to extract data from SQL Server, DB2 and SAS sources to extract information and
managed user acceptance testing. , enhancing telemarketer effectiveness and efficiency with import applications
verifying usability of data extracted from servers and information provided from customers.
For internal QA, managed project schedule, work plans and deliverables to organize loan purchase record keeping
and ROI and BI analysis
• Analyzed existing system flow, Designed UI for both requirements gathering and data input applications
supporting loan purchase analysis, reengineering the analysis business process.
• Developed an import application (ETL) to allow automatic updates to the data mart to extend the application life
cycle. Developed and documented a data verification process for data input into DB2 data warehouse to enforce
business requirements.
Sparkling Springs Water, Vernon Hills, IL, 1999
Worked with customer service department to develop project work scope for an Access database to manage
customer records enabling recording customer calls and act as a data mart for historical data.
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4. Sandra Shin
Schaumburg, IL 60173, USA
sandyshin@EffData.com CELL: 630-215-9099
• Designed ETL and analysis tools to identify and quantify problems to specific products or drivers and conform to
ABC accounting process in SQL Server, ensuring effectiveness through user acceptance testing and conforming
to BI analysis requirements
• Reduced bottled water provider's operational costs by designing BI analysis tools that identified fraudulent
customer claims and driver performance problems leading to process reengineering
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