This document provides a summary of expertise and experience for John Smith. It includes his contact information and lists over 5 years of experience in IT with skills in databases, operating systems, programming, project management, and networks. It also outlines his educational background with college certifications and a Bachelor's degree. Key highlights from previous roles include increasing customer satisfaction from 60 to 90% through implementing a customer request tracking system, and being recognized at an IT Leaders event for increasing productivity and client satisfaction.
Developing your Internal Communications Strategyrozhendley
A definitive guide on how to develop your internal communications strategy. Includes a blueprint, step by step process, top tips and tools to help your develop your internal communications strategy which aligns with business goals.
Developing your Internal Communications Strategyrozhendley
A definitive guide on how to develop your internal communications strategy. Includes a blueprint, step by step process, top tips and tools to help your develop your internal communications strategy which aligns with business goals.
Manual de captação de negócios com o governo federal, acompanhamento das vendas e recebimento dos pagamentos das vendas via pregão eletronico - COMPRASNET
Este manual como fazer para participar dos pregões eletrônicos do comprasnet. Mostra o cadastramento dos editais no portal pelos órgãos compradores e as formas de ser ter acesso as oportunidades de negócios em pregão eletrônico do governo federal.
Talent Analytics: Building Actionable Business Intelligence Across the Employ...Human Capital Media
According to recent study conducted by the MIT Sloan Management Review and IBM Institute for Business Value, “top-performing companies are three times more likely than lower performers to be sophisticated users of analytics, and are two times more likely to say that their analytics use is a competitive differentiator.”
In this webinar, KnowledgeAdvisors CEO Kent Barnett and Jeff Grisenthwaite, vice president of operations, will:
Describe how talent analytics can effectively be used to drive measurable improvement in your crucial human capital investments.
Present strategies for using talent analytics to identify critical, actionable business insights for programs such as on-boarding, learning, leadership, capabilities development and performance
Preview the new Metrics that Matter Talent Analytics Suite, slated for release in June.
Manual de captação de negócios com o governo federal, acompanhamento das vendas e recebimento dos pagamentos das vendas via pregão eletronico - COMPRASNET
Este manual como fazer para participar dos pregões eletrônicos do comprasnet. Mostra o cadastramento dos editais no portal pelos órgãos compradores e as formas de ser ter acesso as oportunidades de negócios em pregão eletrônico do governo federal.
Talent Analytics: Building Actionable Business Intelligence Across the Employ...Human Capital Media
According to recent study conducted by the MIT Sloan Management Review and IBM Institute for Business Value, “top-performing companies are three times more likely than lower performers to be sophisticated users of analytics, and are two times more likely to say that their analytics use is a competitive differentiator.”
In this webinar, KnowledgeAdvisors CEO Kent Barnett and Jeff Grisenthwaite, vice president of operations, will:
Describe how talent analytics can effectively be used to drive measurable improvement in your crucial human capital investments.
Present strategies for using talent analytics to identify critical, actionable business insights for programs such as on-boarding, learning, leadership, capabilities development and performance
Preview the new Metrics that Matter Talent Analytics Suite, slated for release in June.
Automate and Differentiate: How to Create and Launch Experience and Proposal ...Hubbard One
How are leading law firms creating, launching, and managing databases to collect, store, and report on the experience and skills of their lawyers? This program addressed the question by discussing best practices on how to plan, implement, and maximize value with an experience management and proposal automation systems. Through real world examples attendees learned how to gain internal buy-in, define requirements and avoiding project delivery mistakes.
Paul Odette, Product Manager, and Amy Fielek, Director of Services for the Business Development Practice, lead a discussion with law firm panelists to provide project overviews, lessons learned, and tips for how to ensure success with your experience management and proposal automation programs.
Accomplished business professional with experience thriving and excelling in a fast-paced environment. Consistent and determined work habit with resolving challenging issues. Dynamic people management and leader skills. Distinguished planning and organizational skills and the ability to multi-task/delegate assignment in a high pressure setting. Effective team-player with first rate communication skills necessary to build productive working environment. Highly self motivated and reliable problem solver when working with a challenge. Dynamic and results oriented professional, equipped with comprehensive knowledge in executive marketing position.
1. C O N T A C T
John Smith
john.smith@hotmail.ca
XXX.XXX.XXX
S U M M A R Y O F E X P E R T I S E
I T S K I L L S
E X E C U T I V E H I G H L I G H T S
Increased customer
satisfaction from 60 to 90
% following the
implementation of a
customer request tracking
system at
FPINNOVATIONS/FERIC
Over 5 years of experience as an IT Professional
2 College Certifications in Programming, Network Administration,
Data Base Management; ITIL Certification
Proven leadership, mobilisation and communication capacities
Solution oriented, analytical, ability to solve complex issues
Team oriented; experienced in training, motivating a team
Creative and flexible, adapts easily to change
Strives to maintain an excellent level of Client Services
Ability to work independently, thrives in a fast paced environment
Excellent decision making abilities; takes initiatives
Capacity to manage complex projects
Excellent document presentation skills
Adopts a proactive and collaborative approach
Committed to excellence, participates to the success of his employer
F O L L O W
Increase productivity
Client Satisfaction
My work was recognized
at the IT Leaders Event
(CSC Conference)
S P O K E N A N D W R I T T E N L A N G U A G E S :
VP Recognition
JOHN SMITH
PROJECT MANAGER
Databases Oracle Access SQL MS SQL Dyn Nav
Op. Systems Windows 710 Mac OS Linux
Project mgt. MS Office Office 365 Visio MS Project
Networks Windows 2008 Windows 2012 Exchange Sharepoint Cisco
Programming Linux scripts SQL Bash
2. J O H N S M I T H
P R O F E S S I O N A L E X P E R I E N C E
EDUCATION
Certificate in Cybersecurity – Polytechnique of Montreal
Bachelor of Commerce and Administration – Université du Québec à Montréal.
PROFESSIONAL TRAINING
Microsoft Project
SharePoint I et II
MS SQL
MS Reporting
PROJECT MANAGER / IT SPECIALIST
IMB INTERNATIONAL
Achievements:
• Coordinated the reorganization initiative for the Customer Service Department
• Directed the IT Department
PROJECT MANAGER / IT SPECIALIST
FREEDOM WORKS
Achievements:
• Developed and coordinated a machine to machine (M2M) auto monitoring lighting system
• Designed and adapted the system to meet FAA and FCC USA regulations
PROJECT MANAGER / IT SPECIALIST
METRO FOODS
Achievements:
• Improved production productivity by 20% through effective troubleshooting of RF communications
• Achieved up to 40% in savings through effective sourcing and negotiation of IT equipment purchased
PROJECT MANAGER
BOMBARDIER
Achievements:
• Successfully managed a construction project: Respected deadline, reduced costs by 20%
• Prepared quotes, hired subcontractors, negotiated, analysed budget
IPROJECT MANAGER / IT SPECIALIST
INNOVATECH FORREST
Achievements:
• Increased customer satisfaction from 60 to 90 %
• Improved response time by 20% and customer satisfaction