This document analyzes a restaurant's quality management practices based on Deming's 14 points. An assessment of the restaurant's current ("AS-IS") state revealed misalignment between the vision of top managers and internal staff. While managers were committed to continuous improvement and providing customers an exceptional experience, front-of-line workers saw little career growth and commitment. To better involve all employees, the document recommends demonstrating how personal and company growth can be mutually achieved through improved contracting policies that emphasize long-term career prospects.
The document outlines a presentation on key performance indicators (KPIs) for CPA professionals. It discusses measuring KPIs using software instead of spreadsheets, setting performance thresholds of red, yellow, and green. It provides examples of KPIs for different business functions like marketing, sales, and operations that can help track goals and identify areas needing improvement. The presentation encourages participants to identify the most important KPIs for their own businesses.
The document discusses strategic planning and how it can create value for a business. It provides definitions of strategy, explains how strategic plans can fail if not properly executed, and outlines some critical components and good tools to use in strategic planning like determining the company's competitive advantages, creating a value proposition, developing a competitive map to chart its position against competitors, and creating a strategic sequencing plan. The document emphasizes starting with good market knowledge, clear objectives and communication, and most importantly, execution of the strategic plan.
This document summarizes a presentation on defining key performance indicators (KPIs) at the team and individual level. It discusses establishing team goals by considering company metrics, the impact the team can have on metrics, and measuring the team's business cycle. The presentation provides templates and prompts teams to identify outcomes, activities, and effectiveness measures for different stages of the business cycle, including getting leads, making sales, and delivering products or services. The goal is for teams to establish metrics that are aligned with company objectives and measure what is most important for the team's performance.
Measuring Your Business’ KPIs: A WhitepaperResults
http://info.results.com/rethinking_kpis | Results.com offers a comprehensive whitepaper to help you measure your business’ key performance indicators (KPIs). By learning what metrics best represent business success, you can create goals for success.
Issues with communication are commonly stressed as one of pain points in project teams. We often react trying to formalize communication setting a lot of rules and expecting it would solve the problem. Unfortunately it doesn't really work.
It because the real reason isn't lack of will to share information among a project team but burden attached to it. If we were able to make communication easy and nonintrusive for both those who share and those who receive information it would be a great tool to improve information flow and, as a result, organization as well.
And this is where visual management comes to the rescue. A set of simple tools: whiteboard, markers and a set of sticky notes can help to solve many of communication issues we face. What more flexibility and cost of such simple means is no match for any software, which makes them a perfect investment. Are you ready to pass on such a powerful tool?
The presentation will show a set of different real-life problems pointing how visual management can help in solving them. The session will also describe why and when the method works successfully.
W. Edwards Deming was a pretty smart guy.... and knew quite a bit (well, just about everything) when it came to quality management. He did pretty much pioneer the field, so maybe it's time more organizations start to listen to the man who helped launch the push for quality management and implement it themselves.
This presentation focuses on how the service sector, particularly Hospitality, can benefit from taking to heart the 14 Points for the Transformation of Management that Deming was so well known for. Who knows, you might actually see positive results!
YPO presentation San Francisco 24 Oct 2015RESULTS.com
Business Execution for RESULTS - Lessons learned from working with thousands of SMB clients
Stephen Lynch is the Head of Strategy and Consulting at RESULTS.com. He is a “Kiwi” (New Zealander) living in San Francisco.
RESULTS.com’s software gives them unique and privileged insights into the day to day operations of thousands of small-medium sized growth firms. We see what really works and what doesn’t in terms of strategy execution, goal setting, tracking performance, running effective meetings, engaging employees and holding them accountable.
To save you from spending several lifetimes trying to figure it all out for yourself, you can access these powerful (and often counter intuitive) insights in this presentation.
This document analyzes a restaurant's quality management practices based on Deming's 14 points. An assessment of the restaurant's current ("AS-IS") state revealed misalignment between the vision of top managers and internal staff. While managers were committed to continuous improvement and providing customers an exceptional experience, front-of-line workers saw little career growth and commitment. To better involve all employees, the document recommends demonstrating how personal and company growth can be mutually achieved through improved contracting policies that emphasize long-term career prospects.
The document outlines a presentation on key performance indicators (KPIs) for CPA professionals. It discusses measuring KPIs using software instead of spreadsheets, setting performance thresholds of red, yellow, and green. It provides examples of KPIs for different business functions like marketing, sales, and operations that can help track goals and identify areas needing improvement. The presentation encourages participants to identify the most important KPIs for their own businesses.
The document discusses strategic planning and how it can create value for a business. It provides definitions of strategy, explains how strategic plans can fail if not properly executed, and outlines some critical components and good tools to use in strategic planning like determining the company's competitive advantages, creating a value proposition, developing a competitive map to chart its position against competitors, and creating a strategic sequencing plan. The document emphasizes starting with good market knowledge, clear objectives and communication, and most importantly, execution of the strategic plan.
This document summarizes a presentation on defining key performance indicators (KPIs) at the team and individual level. It discusses establishing team goals by considering company metrics, the impact the team can have on metrics, and measuring the team's business cycle. The presentation provides templates and prompts teams to identify outcomes, activities, and effectiveness measures for different stages of the business cycle, including getting leads, making sales, and delivering products or services. The goal is for teams to establish metrics that are aligned with company objectives and measure what is most important for the team's performance.
Measuring Your Business’ KPIs: A WhitepaperResults
http://info.results.com/rethinking_kpis | Results.com offers a comprehensive whitepaper to help you measure your business’ key performance indicators (KPIs). By learning what metrics best represent business success, you can create goals for success.
Issues with communication are commonly stressed as one of pain points in project teams. We often react trying to formalize communication setting a lot of rules and expecting it would solve the problem. Unfortunately it doesn't really work.
It because the real reason isn't lack of will to share information among a project team but burden attached to it. If we were able to make communication easy and nonintrusive for both those who share and those who receive information it would be a great tool to improve information flow and, as a result, organization as well.
And this is where visual management comes to the rescue. A set of simple tools: whiteboard, markers and a set of sticky notes can help to solve many of communication issues we face. What more flexibility and cost of such simple means is no match for any software, which makes them a perfect investment. Are you ready to pass on such a powerful tool?
The presentation will show a set of different real-life problems pointing how visual management can help in solving them. The session will also describe why and when the method works successfully.
W. Edwards Deming was a pretty smart guy.... and knew quite a bit (well, just about everything) when it came to quality management. He did pretty much pioneer the field, so maybe it's time more organizations start to listen to the man who helped launch the push for quality management and implement it themselves.
This presentation focuses on how the service sector, particularly Hospitality, can benefit from taking to heart the 14 Points for the Transformation of Management that Deming was so well known for. Who knows, you might actually see positive results!
YPO presentation San Francisco 24 Oct 2015RESULTS.com
Business Execution for RESULTS - Lessons learned from working with thousands of SMB clients
Stephen Lynch is the Head of Strategy and Consulting at RESULTS.com. He is a “Kiwi” (New Zealander) living in San Francisco.
RESULTS.com’s software gives them unique and privileged insights into the day to day operations of thousands of small-medium sized growth firms. We see what really works and what doesn’t in terms of strategy execution, goal setting, tracking performance, running effective meetings, engaging employees and holding them accountable.
To save you from spending several lifetimes trying to figure it all out for yourself, you can access these powerful (and often counter intuitive) insights in this presentation.
7. My AccomplishmentICT Training course: Effective Electronic Presentation รับบอบวุฒิบัตรจาก ดร.ศิรินุช เทียนรุ่งโรจน์ ผู้อำนวยการสำนักคอมพิวเตอร์ มหาวิทยาลัยศรีนตรินทรวิโรฒวันที่ 19 กุมภาพันธ์ 2553
8. Certificate of Course Completion This is to certify that Recipient Name Has successfully completed the ICT Competency Training course on Effective Electronic Presentation And Is Awarded this Certificate by SirinootTeanrungroj Sample only ___________________ SirinootTeanrungroj This 19th day of February 2010
9. Special Thanks To โครงการเผยแพร่ความรู้ด้าน ICT สัญจร จัดโดย สำนักคอมพิวเตอร์ มหาวิทยาลัยศรีนครินทรวิโรฒ สถานที่ ณ ห้องปฏิบัติการคอมพิวเตอร์มหาวิทยาลัยราชภัฎเชียงราย จังหวัดเชียงราย
