Get a clear, side-by-side comparison of two leading CRM platforms – Salesforce and Sugar Sell – and determine which one is right for you.

1. CRM Contender
Series
Salesforce vs. Sugar Sell: Is Sugar Right for You?

2. Housekeepin
g
• 60-minute presentation with Q&A
• Type questions into the "question box" to submit
them throughout the presentation
• We'll send a copy of the deck and recording of the
webinar in follow-up emails after the event
Some key items before we get started

3. Meet the
Speaker
Vice President of
CX, BrainSell
Garrett
Hogan

4. Meet the
Speaker
Vice President of
Sales, SugarCRM
Dennis Smith

5. Agend
a 01 The State of CRM
02 Key Areas to Consider
03 Sugar Sell vs. Salesforce
04 Sugar Sell Demo
05 Audience Q&A

6. CRM is the BIGGEST and FASTEST
growing software market
worldwide.
• Expected to reach $82 billion
in revenue by 2025
• 91% of companies with more
than 10 employees use CRM.
The CRM
Market

7. The Value of
CRM
1.Huge ROI
2.Reduce churn
3.Improved productivity
4.Smarter Selling
5.Enhanced customer experience
6.More accessibility to data

8. Key Areas to Evaluate
Right Fit
 Current state
 Budget/Cost
 Objectives
 Integrations
 Relationship & workflow management
 Reporting capabilities
 Deployment
 Industry-specific requirements
 Ease of use
 Flexibility & agility to scale
 Upgrades & enhancements
 Social networking & mobile accessibility

9. CRM Contenders
Sugar Sell vs. Salesforce

10. Features Overview
Overview
Customer Support • Case portal
• Phone support +$
• Unlimited support portal
• Phone support
Deployment • On demand
• Private cloud +$
• On demand
• Private cloud
Limitations • Data storage (10 GB)
• API limitations
• Data storage (60 GB)
• No API limits
Architecture • Apex • PHP
User Minimum • 1 • 3 user minimum
Email Integration • Gmail
• Outlook
• Gmail
• Outlook

11. Email Integration

12. Mobile

13. Customer Journey
Management

14. Analytics

15. Pricing
CRM Publisher Version Price (user/month) Annual cost/user
Advanced $80 $960
Premier $135 $1,620
Professional $75 $900
Enterprise $150 $1,800
Unlimited $300 $3,600

16. Demo
Sugar Sell

17. Audience Q&A
Got questions? We have answers.

18. Special Offer
45-minute complimentary discussion
1. Review your current tech and processes
2. Identify opportunities to leverage automation and
data for optimization and scale
3. Document actionable next steps
CRM Optimization Audit

19. THANK YOU
FOR
JOINING US!
(866) 356-2654 growth@brainsell.com www.brainsell.com