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#HUGCLE
Sales Enablement
#HUGCLE
Keith Moehring
VP of Strategic Growth
PR 20/20
keith@pr2020.com
@keithmoehring
HUGCLE.Slack.com
Sales Enablement
in HubSpot
Definition
Sales Enablement
noun
The processes, content, and technology that
empower sales teams to sell efficiently at a
higher velocity.
1. Defining the menu
Today’s Agenda
2. Capturing orders
3. Serving it up on a silver platter
4. Taking it to the next level
1. Defining the menu
Today’s Agenda
2. Capturing orders
3. Serving it up on a silver platter
4. Taking it to the next level
MARKETING AND SALES NEED A
SHARED UNDERSTANDING OF
WHAT A QUALIFIED LEAD IS.
IDEAL CUSTOMER PROFILE
A checklist of the most basic attributes someone needs to
have in order to be successful as your customer.
• Live in Cleveland
• Event with more than 20 people
• Limited dietary restrictions
Sample B2C Ideal Customer Profile
What are the key traits a
person or organization has to
have in order to be a good
fit for your offering?
List them out and turn them into a checklist.
Key Traits
~~~~~~~~~
~~~~~~~~~~~~~
~~~~~
~~~~~~~~
~~~~~~~~~~~~~~~~~
Lead Qualification Matrix
GoodFitPoorFit
Leads
Lead Qualification Matrix
GoodFitPoorFit
Leads
QUALIFIED
UNQUALIFIED
NOT ALL QUALIFIED LEADS
ARE READY TO TALK TO SALES.
Lead Qualification Matrix
GoodFitPoorFit
Sales-Ready Unready
HAND RAISER
Someone who explicitly asks to talk to sales.
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
SALES SALES MARKETING
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
SALES
NURTURING
NURTURING
SALES MARKETING
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
SALES SALES MARKETING
THE MORE LEADS YOU HAVE, THE
HIGHER YOUR LEAD QUALIFICATION
STANDARDS CAN BE.
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
SALES SALES MARKETING
LOW VOLUME:
SALES
HIGH VOLUME:
MARKETING
Lead Qualification Matrix
GoodFitPoorFit
Hand Raisers Sales-Ready Unready
SALES SALES MARKETING
LOW VOLUME:
SALES
HIGH VOLUME:
MARKETING
Lead Status Property
1. Defining the menu
Today’s Agenda
2. Capturing orders
3. Serving it up on a silver platter
4. Taking it to the next level
CAPTURE THE DATA NEEDED TO
IDENTIFY QUALIFIED SALES LEADS
AND THEIR SALES READINESS.
Lead
Forms
Online Chat
IP Information
HubSpot Insights
THE MORE EDUCATION YOU CAN
PROVIDE YOUR PROSPECTS BEFORE THEY
MEET WITH SALES,
THE MORE QUALIFIED THEY’LL BE WHEN
THEY GET THERE.
• What is your product?
• How much does your product cost?
• Who’s been successful when your product?
• What are the common problems with your product?
• How does your product compare to your competitors’?
• What’s required to be successful with your product?
Questions Your Content Should Answer:
h/t They Ask You Answer by Marcus Sheridan
1. Defining the menu
Today’s Agenda
2. Capturing orders
3. Serving it up on a silver platter
4. Taking it to the next level
Filtered Contact Lists
• Who should sales be
working with?
• When should they work
with them?
• What action should they
take with them?
Sales Notification Emails
• Contact details
• Form completed
• Qualifying information
• HubSpot record link
Persona Pain Feature Content
VP of Marketing Admin Work Automation Blog Post: “Intro to
Workflows”
Ebook: “Marketing
Automation 101”
Content Creation CMS Video: “HubSpot’s CMS”
Blog: “What Is a CMS?”
Blog: “Why CMS Matters”
Content Strategy Ebook: “2018 Content
Strategy Guidebook”
Video: “Pillar Pages”
h/t The Sales Enablement Playbook by Cory Bray and Hilmon Sorey
Content Matrix
Email Templates
Snippets
Lead Scoring
Qualification Scores
Prioritization Scores
100 points each
1 to 10 points each
55 8515
255 385115
1. Defining the menu
Today’s Agenda
2. Capturing orders
3. Serving it up on a silver platter
4. Taking it to the next level
Email Integration
One-to-One Video
Lead Revisit Notifications
LinkedIn Sales
Navigator
LinkedIn Sales Navigator
Playbooks (Enterprise Only)
• Interactive guides available on
contact record.
• Provide sales reps with easy
access to all kinds of info.
• Collect vital information during
calls.
AMA
HUGCLE.Slack.com
#SalesEnablement

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