SlideShare a Scribd company logo
real-time customer experience
and data platform
Arena attracts, engages &
retains digital audiences
for publishers.
Combining real-time
Customer Experience
applications with our Data
Platform, Arena delivers
personalized experience
for each user.
Breaking Status Quo
Online viewership is at an all-time
high. Media is being consumed
across numerous channels &
devices.
That means more data is being
generated now than ever before.
How will you lead the curve?
ENTER ARENA
Tripling retention times
Driving engagement 8X
Growing subscriptions 28%
Onboaring 1M new users
+$15M in ad & sales revenue*
Customer Experience
Liveblog
Live Chat
Content Wall
*for media & entertainment organizations with moderate web traffic
Arena Personas replaces unreliable & outdated 3rd party
cookies by aggregating 1st party data from real-time
media consumption of users for actionable results.
Our pixel, a Javascript snippet, builds a heat map of users
behavior online in an omnichannel fashion - across
devices, within native apps & pages, and beyond.
AI & Natural Language Processing is applied to content
consumed & published for contextual clues on sentiment.
Here’s a sample of the data generated by Arena:
● Customer engagement score
● Interests in products, services, brands, etc.
● Interactions within native app/page & beyond
ENTER ARENA
Data Platform
User Engagement
Customize user experiences.
Create virtual communities
with Liveblog, Chat and
more. Showcase
merchandise and highlights.
Deliver calls to action. Host
interviews or polls. Gamify
and repeat!
Data Unification
Aggregate, enrich, and
centralize user profiles with
fresh insights. Identify
interactions, interests
and buying indicators.
Determine who is most
likely to convert or buy.
Content Personalization Revenue Activation
Drive more product, ticket,
and subscription sales.
Generate revenue by
inserting ads on to
Liveblog and Content Wall.
Personalize marketing
communications at scale.
Curate shoppable
experiences for specific
consumers. Bring one-to-one
experiences to the masses.
2,000+ customers
using Arena
“With Arena, our marketing funnel is no
longer a black box. Our only source of
intent data prior was Facebook Likes”
VP, Marketing - OTT Service
Fox increases revenue using Arena’s
Customer Experience & Data Platform
● 800+ employees
● Sports Media Broadcaster
● Purpose: User
Engagement, Intelligence &
Retention
With sports on hiatus, the broadcaster sought new ways to reach virtual
audiences. Content for real-time experiences was delivered with Arena’s
Liveblog, while our Live Chat and Content Wall enabled users to interact with
the content and one another - as if all viewers were at the stadium together.
❖ Attracted 1.8 million new viewers
❖ Created 13 million more touchpoints
Fox Sports launched a streaming subscription service, offered and accessed
in-app and online. Mobile and web usage was relatively equal across the
channel, despite web streaming receiving disproportionately high number of
views. Arena served incentives for app downloads to the most engaged
users.
❖ Increased app downloads by 700,000+
❖ Grew subscription base by 250,000
❖ Generated $18 million in revenue
INVESTORS
Founded in 2016
by Paulo & Rodrigo
Sunnyvale, CA
Silicon Valley
LOCATION
FOUNDATION
Paulo Martins, CEO Rodrigo Reis, CTO
Founders
M.S. in Computer Science
Ad Sales & Product at Hulu
B.S. in Computer Science
Sr. Developer at Walmart Labs
Thank you!
anthony@arena.im Visit our blog too!

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Sales Deck for Arena

  • 2. Arena attracts, engages & retains digital audiences for publishers. Combining real-time Customer Experience applications with our Data Platform, Arena delivers personalized experience for each user.
  • 3. Breaking Status Quo Online viewership is at an all-time high. Media is being consumed across numerous channels & devices. That means more data is being generated now than ever before. How will you lead the curve?
  • 4. ENTER ARENA Tripling retention times Driving engagement 8X Growing subscriptions 28% Onboaring 1M new users +$15M in ad & sales revenue* Customer Experience Liveblog Live Chat Content Wall *for media & entertainment organizations with moderate web traffic
  • 5. Arena Personas replaces unreliable & outdated 3rd party cookies by aggregating 1st party data from real-time media consumption of users for actionable results. Our pixel, a Javascript snippet, builds a heat map of users behavior online in an omnichannel fashion - across devices, within native apps & pages, and beyond. AI & Natural Language Processing is applied to content consumed & published for contextual clues on sentiment. Here’s a sample of the data generated by Arena: ● Customer engagement score ● Interests in products, services, brands, etc. ● Interactions within native app/page & beyond ENTER ARENA Data Platform
  • 6. User Engagement Customize user experiences. Create virtual communities with Liveblog, Chat and more. Showcase merchandise and highlights. Deliver calls to action. Host interviews or polls. Gamify and repeat! Data Unification Aggregate, enrich, and centralize user profiles with fresh insights. Identify interactions, interests and buying indicators. Determine who is most likely to convert or buy. Content Personalization Revenue Activation Drive more product, ticket, and subscription sales. Generate revenue by inserting ads on to Liveblog and Content Wall. Personalize marketing communications at scale. Curate shoppable experiences for specific consumers. Bring one-to-one experiences to the masses.
  • 7. 2,000+ customers using Arena “With Arena, our marketing funnel is no longer a black box. Our only source of intent data prior was Facebook Likes” VP, Marketing - OTT Service
  • 8. Fox increases revenue using Arena’s Customer Experience & Data Platform ● 800+ employees ● Sports Media Broadcaster ● Purpose: User Engagement, Intelligence & Retention With sports on hiatus, the broadcaster sought new ways to reach virtual audiences. Content for real-time experiences was delivered with Arena’s Liveblog, while our Live Chat and Content Wall enabled users to interact with the content and one another - as if all viewers were at the stadium together. ❖ Attracted 1.8 million new viewers ❖ Created 13 million more touchpoints Fox Sports launched a streaming subscription service, offered and accessed in-app and online. Mobile and web usage was relatively equal across the channel, despite web streaming receiving disproportionately high number of views. Arena served incentives for app downloads to the most engaged users. ❖ Increased app downloads by 700,000+ ❖ Grew subscription base by 250,000 ❖ Generated $18 million in revenue
  • 9. INVESTORS Founded in 2016 by Paulo & Rodrigo Sunnyvale, CA Silicon Valley LOCATION FOUNDATION Paulo Martins, CEO Rodrigo Reis, CTO Founders M.S. in Computer Science Ad Sales & Product at Hulu B.S. in Computer Science Sr. Developer at Walmart Labs