Running head: EMOTIONAL INTELLEGENCE 1 Relationship between Emotional Intelligence and Job Satisfaction Faraji C. Edwards Walden University EMOTIONAL INTELLIGENCE 2 Relationship between Emotional Intelligence and Job Satisfaction Part 1 Problem Statement The task of ensuring that employees are satisfied with their jobs and the environment that they are operating is often challenging for most managers. Employees are satisfied with their jobs when they find personal meaning in their careers, take pride in whatever they undertake and where they work, and have the feeling that their firms value them. In a competitive environment, organizations desire to retain its highly-skilled and talented workforce by creating program such as training, promotion, coaching, rewards, incentives and bonuses. While these strategies are effective, they sometimes fail to meet the desired objective of attaining full job satisfaction. This raises the question over whether factors such as emotional intelligence also have a role to play in increasing employee job satisfaction. The impact of emotional intelligence on job satisfaction has attracted numerous academic attentions. Emotional intelligence is the capacity to recognize personal feelings and those of others in order to motivate the self and to maintain emotions in both the self and the relationships (Raj & Ms Deepti, 2016). Employees who express high job satisfaction also have high emotional intelligence. In addition, Dabke (2014) asserts that emotional intelligence results in employee’s satisfaction with life, a phenomenon that manifests itself in form of high job satisfaction. Further, Wolfe and Hyub (2013) found that the influence of emotional intelligence on job satisfaction manifests itself in form of the length of job tenure of an employee. To them, high emotional intelligence increases employee’s longevity in an organization. While these studies point to the existence of a positive correlation between emotional intelligence and job satisfaction, not much has been done on ways of improving emotional intelligence among employees. In light of the Lisa Barrow Lisa Barrow: Include sources to support these assertions. Lisa Barrow Lisa Barrow: Good use of sources. EMOTIONAL INTELLIGENCE 3 above, there is need to conduct a qualitative study on ways of improving emotional intelligence of employees with a view to increase job satisfaction and retention. Part 2 Purpose Statement The purpose of this qualitative study is to investigate the relationship between emotional intelligence and job satisfaction. In particular, the research seeks to explore various practices that organizations have put in place to improve workers’ emotional intelligence in order to promote job satisfaction. This is because while the impact of emotional intelligence on job satisfaction ...