The Moery Company helps solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs. We employ a holistic approach toward identifying the underlying factors contributing to an organization’s revenue stall or design new approaches to help take revenue to the next level. Our careful and methodical approach enables our team to resolve our client’s overall challenge.
Associations Like Business - Moery Co ExamplesJP Moery
JP Moery provides examples of its business review:
How do we compare to Competitors?
Are my Dues too Low?
Who are My Best Members?
How can we Revamp Sponsorships?
Maria Del Amo and Steve Miller presented in a webinar sponsored by NAFCU Services new strategies to onboard new members. We took a look at current trends in the creidt union space and offer insight on how to maximize Credit Union's communications efforts to attract, retain and grow their membership.
The document discusses a webinar presented by CBIZ & MHM on how not-for-profit organizations can prepare for revenue recognition. It provides background information on new accounting standards Topic 606 and ASU 2018-08. Examples are given to illustrate how these standards would be applied to common not-for-profit transactions such as memberships, sponsorships, and grants. Attendees of the webinar can receive CPE credits by answering polling questions throughout the presentation.
Member Success Stories & Testimonials - Customer Growth and RenewalTSIA
Improving customer growth and renewal performance. See the impact TSIA is making on the tech industry by helping customer growth and renewal organizations improve their performance.
Escape the shackles of ROI: Measure Channel EffectivenessBirch Worldwide
This document provides strategies for increasing the effectiveness and efficiency of channel marketing investments. It introduces the "Zee Principle" which states that choosing the right behaviors, effective activities, and efficient processes can maximize returns. It analyzes funding models, partner segmentation, activity cost drivers, and implementing feedback loops to continually improve marketing ROI while reducing budgets. The goal is to double benefits for partners with a 20% reduced budget through strategic changes.
[Infographic] Maintenance and Support Revenue WaterfallTSIA
When it comes to choosing the best method for growing your maintenance and support revenue, there are several viable options available to you. In this infographic, we’ve used the data from the 2015 TSIA Service Revenue Generation Benchmark Study to offer up three levers you can pull to increase your revenue. We’ve also outlined the affects on your business and examples of the types of results you can expect from each method.
Creating a frictionless renewal landscape is vital to ensuring recurring revenue growth. Here’s a look at the top 3 renewal friction points to avoid and the top 3 capabilities you can adopt to set your renewals in motion.
Sanli Pastore & Hill is proud to present this valuable resource for anyone interested in learning about business valuations of franchising opportunities.
Associations Like Business - Moery Co ExamplesJP Moery
JP Moery provides examples of its business review:
How do we compare to Competitors?
Are my Dues too Low?
Who are My Best Members?
How can we Revamp Sponsorships?
Maria Del Amo and Steve Miller presented in a webinar sponsored by NAFCU Services new strategies to onboard new members. We took a look at current trends in the creidt union space and offer insight on how to maximize Credit Union's communications efforts to attract, retain and grow their membership.
The document discusses a webinar presented by CBIZ & MHM on how not-for-profit organizations can prepare for revenue recognition. It provides background information on new accounting standards Topic 606 and ASU 2018-08. Examples are given to illustrate how these standards would be applied to common not-for-profit transactions such as memberships, sponsorships, and grants. Attendees of the webinar can receive CPE credits by answering polling questions throughout the presentation.
Member Success Stories & Testimonials - Customer Growth and RenewalTSIA
Improving customer growth and renewal performance. See the impact TSIA is making on the tech industry by helping customer growth and renewal organizations improve their performance.
Escape the shackles of ROI: Measure Channel EffectivenessBirch Worldwide
This document provides strategies for increasing the effectiveness and efficiency of channel marketing investments. It introduces the "Zee Principle" which states that choosing the right behaviors, effective activities, and efficient processes can maximize returns. It analyzes funding models, partner segmentation, activity cost drivers, and implementing feedback loops to continually improve marketing ROI while reducing budgets. The goal is to double benefits for partners with a 20% reduced budget through strategic changes.
[Infographic] Maintenance and Support Revenue WaterfallTSIA
When it comes to choosing the best method for growing your maintenance and support revenue, there are several viable options available to you. In this infographic, we’ve used the data from the 2015 TSIA Service Revenue Generation Benchmark Study to offer up three levers you can pull to increase your revenue. We’ve also outlined the affects on your business and examples of the types of results you can expect from each method.
Creating a frictionless renewal landscape is vital to ensuring recurring revenue growth. Here’s a look at the top 3 renewal friction points to avoid and the top 3 capabilities you can adopt to set your renewals in motion.
Sanli Pastore & Hill is proud to present this valuable resource for anyone interested in learning about business valuations of franchising opportunities.
At TSIA, we’re laser-focused on helping technology companies improve their strategic, financial, and operational performance.
Here’s a look at how Customer Success organizations were able to use the resources made available to them through their TSIA membership to overcome their top challenges and achieve measurable business outcomes.
ICLP: New Research How To Drive Increased Revenues from your Mid tier Channel...ICLP_Loyalty
This document summarizes the findings of a survey on how to better support mid-tier channel partners. It found that partners value benefits like business development support the most but receive them the least. They want easier programs with simple rewards like flights and hotels. Distributors strongly influence partners' vendor choices. The presentation recommends improving entertainment rewards for partners and considering distributors' strategies. More analysis of the survey will be published in a whitepaper.
Paul Neveu and Elizabeth Kaido gave a presentation on broadening the scope of retirement plan businesses. They discussed different plan types including bundled DC and cash balance plans, company stock plans, ESOPs, kSOPs, and prevailing wage plans. They provided an overview of each plan type and identified opportunities for advisors to grow their practices.
The VOI of Membership is Greater than the ROICathi Hight
Members demand ROI for their membership. Although associations cannot always deliver ROI, it delivers VOI. Learn how to communicate the value of membership by responding to the "SO what?" question in ways that resonate with members and prospects. what's your VOI?
Improving customer acquisition rate for a fortune 200 multi carrierHCL Technologies
HCL helped a financial services company optimize its mailer campaigns by profiling and segmenting customers, building predictive models, and identifying the key differences between segments. This allowed the company to create targeted lists for email campaigns, increase new acquisitions by 6%, and enhance acquisition rates by 20-40%. Customer segmentation and targeted emails can help financial firms acquire new customers and enhance returns on email marketing initiatives.
Past national BDPA president Milt Haynes gave a presentation entitled, 'One BDPA Corporate Sponsorship Program', at the NBOD Training Retreat held on 5/2/2008 in Philadelphia PA.
This document discusses seven steps for achieving customer success at scale for software as a service (SaaS) companies. It begins by reviewing the current state of the SaaS business model and profitability challenges. It then outlines four cost buckets that impact profitability: cost of goods sold, customer acquisition costs, customer expansion costs, and customer retention costs. The document proposes that customer success is critical to long-term profitability. It provides seven steps for customer success at scale, including establishing a charter, financial model, critical practices, success metrics, skills, offers, and technology to support the customer lifecycle from adoption to renewal to expansion.
Indirect expense management improvement overview 7 12 no movementDave Page
The document discusses challenges with managing indirect expenses and opportunities for improvement. It defines indirect expenses as those required for business operations but not directly related to core services. Examples are provided. Common challenges include lack of focus on indirect costs, multiple suppliers without proper analysis, and sole reliance on price. The benefits of effective indirect cost management are outlined as increased cash flow and profits through savings of up to 20% of indirect expenses. Key strategies discussed include ongoing management, benchmarking, understanding purchases, and monitoring. Outsourcing expertise is presented as a way to dedicate more resources to cost reduction.
Tech Company_LCLP Case Study_Eng & SalesBlake Cowan
The company used a LinkedIn talent lead capture strategy to source, interview, and hire sales and engineering talent with a focus on diversity. The strategy targeted competitors' employees meeting certain criteria and included diverse candidates through targeting groups, colleges, and females. 40% of interested leads were qualified for interviews, with a 1% click-through rate on updates and average costs per lead of $65.35 for sales and $34.15 for engineering roles. This helped address the company's challenges of competing in a tough market while focusing on quality, culture fit, and diversity.
The document discusses plans for developing a next generation ecommerce loyalty program. It outlines objectives of increasing awareness, engagement, and commerce. A loyalty ecosystem is proposed, grouping functionality like rewards points, reviews, community, and gamification across multiple platforms. Requirements are listed for each element. Prospective solutions are examined and a phased implementation plan is proposed starting with product reviews.
Sam Knox, CFO Magazine, AribaLIVE 2011.
Panel speaks out of order of slides, apologies for any confusion.
http://exchange.ariba.com/community/events/aribalive
Presented at LMA 2016, the presentation covers the current sate of lateral partner hiring and examines several ways to improve the success rate in lateral partner hires.
Purchasing cooperatives have become an essential tool for many businesses and organizations. Purchasing cooperatives help members improve their competitiveness, and leverage their combined purchasing volumes into savings and efficiencies. In this four-part educational series, co-op developers will learn the strategies and the development process for starting a purchasing cooperative.
Attendees will learn how to:
Recognize the benefits of purchasing cooperatives
Define the types of cooperative purchasing
Define key factors in the feasibility of purchasing
cooperatives
Understand major steps in starting a purchasing cooperative
Part III: Feasibility of a Purchasing Co-op
Economics of starting a purchasing co-op
The chicken & egg situation
Ten qualifying questions
Growing Your Association through Innovative Membership ModelsTony Rossell
Developing new membership models take a long term marketing concept called product line extension and apply it to an association’s membership product. Many associations are moving away from a traditional “one size fits all” membership and instead offering a portfolio of membership options that allow a prospect to select a package that best meets their content needs and budget. New membership models range from a tiered membership structure, to group membership, to an option for selecting either individual or organizationally based membership package. Properly deployed, these new models can help an association increase member engagement, numbers, and revenue.
Am cham worldwide executive director's conference cairoTony Rossell
The document provides an overview of developing and managing a successful membership marketing program. It discusses developing a membership strategy and defining membership marketing. It outlines the four strategic areas for success: economics, market, product, and promotion. For each area, it provides examples and recommendations. The overall document provides guidance on analyzing member data, defining value propositions, segmenting markets, expanding product lines, testing promotional strategies, and managing the membership lifecycle from awareness to renewal.
Am Cham Worldwide Executive Directors Conferenceguestf2d62c2
Membership marketing – acquiring, engaging, upgrading, and renewing members – is the cornerstone for associations and relationship driven organizations. This presentation outlines the four key strategies needed for success in membership marketing.
Check out why associations hire The Moery Company! Since its founding in 2010, The Moery Company has become one of the most respected and successful consulting firms in the non-profit industry. Well-established within the Washington, DC, association market, we help solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs.
Traditionally, associations have been designed to serve either organizational trade members or the individual professionals who work in such organizations. But increasingly, associations are realizing that there is a third option: intentionally designing business models to serve both the individual and the organization. (Presentation at CalSAE Seasonal Spectacular December 2014. Portions of the presentation repurposed from ASAE14, co-presented with Tony Rossell, Marketing General, Inc. and Krista Barnes.)
ACI is a company focused on developing affinity programs for associations to generate non-dues revenue and funds. Their mission is to be a trusted partner for associations of any size in building marketing programs. They offer a complete line of loyalty program and sponsorship solutions that link associations, members, and partners to increase benefits for all groups. Research shows loyalty programs can significantly increase member spending and engagement when done effectively.
In just 7 short years, The Moery Company has become one of the most-respected and successful consulting firms in the non-profit industry. Well-established within the Washington, DC, association market, we help solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs. Here's how we do it.
The document provides tips for managing a virtual insurance agency, including setting clear expectations for producers, tracking key metrics like closing ratios and cross-selling, and setting goals around obtaining referrals and suggestive selling of add-on products to increase income per sale. Implementing these strategies such as asking for one referral per day and suggestive selling one add-on product per policy could result in over $20,000 more income per producer annually.
The Advocacy-Centered Company: A deeper look at CAC and LTVInfluitive
Mark Organ's presentation at the Bowery Capital CFO Summit on August 6, 2013.
Advocates are helpful in so many aspects of the business – pretty much every key metric you can name can be improved when you get advocates involved. Veteran SaaS CFOs have learned to shine a light on net churn metrics – renewal and growth of accounts. Can advocates help there? Absolutely.
At TSIA, we’re laser-focused on helping technology companies improve their strategic, financial, and operational performance.
Here’s a look at how Customer Success organizations were able to use the resources made available to them through their TSIA membership to overcome their top challenges and achieve measurable business outcomes.
ICLP: New Research How To Drive Increased Revenues from your Mid tier Channel...ICLP_Loyalty
This document summarizes the findings of a survey on how to better support mid-tier channel partners. It found that partners value benefits like business development support the most but receive them the least. They want easier programs with simple rewards like flights and hotels. Distributors strongly influence partners' vendor choices. The presentation recommends improving entertainment rewards for partners and considering distributors' strategies. More analysis of the survey will be published in a whitepaper.
Paul Neveu and Elizabeth Kaido gave a presentation on broadening the scope of retirement plan businesses. They discussed different plan types including bundled DC and cash balance plans, company stock plans, ESOPs, kSOPs, and prevailing wage plans. They provided an overview of each plan type and identified opportunities for advisors to grow their practices.
The VOI of Membership is Greater than the ROICathi Hight
Members demand ROI for their membership. Although associations cannot always deliver ROI, it delivers VOI. Learn how to communicate the value of membership by responding to the "SO what?" question in ways that resonate with members and prospects. what's your VOI?
Improving customer acquisition rate for a fortune 200 multi carrierHCL Technologies
HCL helped a financial services company optimize its mailer campaigns by profiling and segmenting customers, building predictive models, and identifying the key differences between segments. This allowed the company to create targeted lists for email campaigns, increase new acquisitions by 6%, and enhance acquisition rates by 20-40%. Customer segmentation and targeted emails can help financial firms acquire new customers and enhance returns on email marketing initiatives.
Past national BDPA president Milt Haynes gave a presentation entitled, 'One BDPA Corporate Sponsorship Program', at the NBOD Training Retreat held on 5/2/2008 in Philadelphia PA.
This document discusses seven steps for achieving customer success at scale for software as a service (SaaS) companies. It begins by reviewing the current state of the SaaS business model and profitability challenges. It then outlines four cost buckets that impact profitability: cost of goods sold, customer acquisition costs, customer expansion costs, and customer retention costs. The document proposes that customer success is critical to long-term profitability. It provides seven steps for customer success at scale, including establishing a charter, financial model, critical practices, success metrics, skills, offers, and technology to support the customer lifecycle from adoption to renewal to expansion.
Indirect expense management improvement overview 7 12 no movementDave Page
The document discusses challenges with managing indirect expenses and opportunities for improvement. It defines indirect expenses as those required for business operations but not directly related to core services. Examples are provided. Common challenges include lack of focus on indirect costs, multiple suppliers without proper analysis, and sole reliance on price. The benefits of effective indirect cost management are outlined as increased cash flow and profits through savings of up to 20% of indirect expenses. Key strategies discussed include ongoing management, benchmarking, understanding purchases, and monitoring. Outsourcing expertise is presented as a way to dedicate more resources to cost reduction.
Tech Company_LCLP Case Study_Eng & SalesBlake Cowan
The company used a LinkedIn talent lead capture strategy to source, interview, and hire sales and engineering talent with a focus on diversity. The strategy targeted competitors' employees meeting certain criteria and included diverse candidates through targeting groups, colleges, and females. 40% of interested leads were qualified for interviews, with a 1% click-through rate on updates and average costs per lead of $65.35 for sales and $34.15 for engineering roles. This helped address the company's challenges of competing in a tough market while focusing on quality, culture fit, and diversity.
The document discusses plans for developing a next generation ecommerce loyalty program. It outlines objectives of increasing awareness, engagement, and commerce. A loyalty ecosystem is proposed, grouping functionality like rewards points, reviews, community, and gamification across multiple platforms. Requirements are listed for each element. Prospective solutions are examined and a phased implementation plan is proposed starting with product reviews.
Sam Knox, CFO Magazine, AribaLIVE 2011.
Panel speaks out of order of slides, apologies for any confusion.
http://exchange.ariba.com/community/events/aribalive
Presented at LMA 2016, the presentation covers the current sate of lateral partner hiring and examines several ways to improve the success rate in lateral partner hires.
Purchasing cooperatives have become an essential tool for many businesses and organizations. Purchasing cooperatives help members improve their competitiveness, and leverage their combined purchasing volumes into savings and efficiencies. In this four-part educational series, co-op developers will learn the strategies and the development process for starting a purchasing cooperative.
Attendees will learn how to:
Recognize the benefits of purchasing cooperatives
Define the types of cooperative purchasing
Define key factors in the feasibility of purchasing
cooperatives
Understand major steps in starting a purchasing cooperative
Part III: Feasibility of a Purchasing Co-op
Economics of starting a purchasing co-op
The chicken & egg situation
Ten qualifying questions
Growing Your Association through Innovative Membership ModelsTony Rossell
Developing new membership models take a long term marketing concept called product line extension and apply it to an association’s membership product. Many associations are moving away from a traditional “one size fits all” membership and instead offering a portfolio of membership options that allow a prospect to select a package that best meets their content needs and budget. New membership models range from a tiered membership structure, to group membership, to an option for selecting either individual or organizationally based membership package. Properly deployed, these new models can help an association increase member engagement, numbers, and revenue.
Am cham worldwide executive director's conference cairoTony Rossell
The document provides an overview of developing and managing a successful membership marketing program. It discusses developing a membership strategy and defining membership marketing. It outlines the four strategic areas for success: economics, market, product, and promotion. For each area, it provides examples and recommendations. The overall document provides guidance on analyzing member data, defining value propositions, segmenting markets, expanding product lines, testing promotional strategies, and managing the membership lifecycle from awareness to renewal.
Am Cham Worldwide Executive Directors Conferenceguestf2d62c2
Membership marketing – acquiring, engaging, upgrading, and renewing members – is the cornerstone for associations and relationship driven organizations. This presentation outlines the four key strategies needed for success in membership marketing.
Check out why associations hire The Moery Company! Since its founding in 2010, The Moery Company has become one of the most respected and successful consulting firms in the non-profit industry. Well-established within the Washington, DC, association market, we help solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs.
Traditionally, associations have been designed to serve either organizational trade members or the individual professionals who work in such organizations. But increasingly, associations are realizing that there is a third option: intentionally designing business models to serve both the individual and the organization. (Presentation at CalSAE Seasonal Spectacular December 2014. Portions of the presentation repurposed from ASAE14, co-presented with Tony Rossell, Marketing General, Inc. and Krista Barnes.)
ACI is a company focused on developing affinity programs for associations to generate non-dues revenue and funds. Their mission is to be a trusted partner for associations of any size in building marketing programs. They offer a complete line of loyalty program and sponsorship solutions that link associations, members, and partners to increase benefits for all groups. Research shows loyalty programs can significantly increase member spending and engagement when done effectively.
In just 7 short years, The Moery Company has become one of the most-respected and successful consulting firms in the non-profit industry. Well-established within the Washington, DC, association market, we help solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs. Here's how we do it.
The document provides tips for managing a virtual insurance agency, including setting clear expectations for producers, tracking key metrics like closing ratios and cross-selling, and setting goals around obtaining referrals and suggestive selling of add-on products to increase income per sale. Implementing these strategies such as asking for one referral per day and suggestive selling one add-on product per policy could result in over $20,000 more income per producer annually.
The Advocacy-Centered Company: A deeper look at CAC and LTVInfluitive
Mark Organ's presentation at the Bowery Capital CFO Summit on August 6, 2013.
Advocates are helpful in so many aspects of the business – pretty much every key metric you can name can be improved when you get advocates involved. Veteran SaaS CFOs have learned to shine a light on net churn metrics – renewal and growth of accounts. Can advocates help there? Absolutely.
This document provides an overview of Influitive, a company that helps businesses recruit, mobilize, and recognize advocates to drive sales. It discusses how integrating advocate marketing can lower customer acquisition costs and increase lifetime customer value by generating more referrals and increasing retention. Specific metrics are presented showing how Influitive's platform has improved advocacy programs and business outcomes for their customers.
This document provides an overview of the benefits and requirements of membership in the NPAworldwide recruiting network. It summarizes that NPAworldwide is a global network of over 450 independently owned recruiting firms. Members benefit from increased revenue opportunities through split placements, access to industry experts and job candidates around the world, and business services and discounts. The application process involves an initial screening by the membership director followed by a two-week due diligence and approval process.
Joining NPAworldwide - A split-fee recruiting network
For more than 50 years, NPAworldwide has been connecting independent global recruiting firms to facilitate split placements. NPAworldwide is the oldest recruiting network of its kind, with an international membership of recruiting firms located throughout Europe, Asia, Australia, Africa and the Americas.
The document discusses strategic account management (SAM) and provides a framework to enhance relationships with strategic clients. It outlines key issues such as the need to build more strategic relationships, strengthen team leadership, and increase motivation. The framework aims to move clients from single-product relationships to integrated solutions partnerships. It recommends initiatives like setting clear objectives and metrics, implementing activity agendas, and engaging more account team members. The goal is to transition clients from tactical to strategic relationships and make the account team a trusted business advisor.
This document discusses emerging hybrid membership models for associations. Traditionally, associations had individual or company memberships where all members paid similar annual dues. Now, associations are exploring hybrid models that serve both individuals and organizations. These models offer tiered dues structures and a la carte benefits to attract different member types. Examples include basic, full, and premium membership levels that provide increasing benefits for higher dues. Some associations offer dual individual and organizational memberships or group memberships to save organizations money. Emerging trends include online and "freemium" memberships that provide basic benefits free with premium benefits available through subscriptions.
This document summarizes eCGlobal, a social media platform that aims to help companies make better decisions through collaboration with consumers. It offers an "Inside Community" tool that allows companies to create internal communities on the eCGlobal network to engage with customers, gather insights, and make data-driven decisions. Different license levels and pricing plans are available starting from Express Communities for up to 200 users to Enterprise plans for over 25,000 users. Professional services such as community set up, participant management and incentives are also available.
The document discusses customer retention and lifetime value. It begins by explaining why customer retention is important as retained customers buy more, are less price sensitive, and have higher lifetime value. It then discusses how to retain customers by recruiting the right customers, segmenting them by lifetime value, and communicating with them to build loyalty. The document provides an example of a lighting manufacturer that saw 82% increase in orders and 86% increase in order size by building relationships with select customers. It stresses the importance of calculating customer lifetime value to determine which customers to target retention efforts towards. The document outlines how to calculate lifetime value and provides examples of how strategies like loyalty programs and event-driven communications can increase lifetime value. It discusses how lifetime value analysis can
Advocacy: From the Backroom to the BoardroomInfluitive
1) The document discusses advocacy and how it has moved from the backroom to the boardroom. It notes that advocacy programs should not just be about sales, support, or case studies.
2) Engaged customers through advocacy programs are more loyal, trusting of the company, buy more, and share their success with others. The document provides examples of advocacy program engagement activities.
3) It introduces the concept of measuring Customer Lifetime Revenue (CLTR) to quantify the impact of advocacy programs, using an example where advocacy program members generated 4x more revenue over the lifetime of their relationship.
Peak Performance Consulting Group is a management consulting firm that helps financial institutions grow revenue, customers, and operating efficiency. They have deep industry experience and proven methodologies tailored for financial services. Their projects typically generate over 400% ROI through opportunities like acquiring new customers, improving sales, optimizing operations, and enhancing pricing strategies. They offer strategic planning and implementation support across areas like branches, marketing, lending, and small business banking.
Similar to Running Associations Like a Business 2017 (20)
Association Hustle Growth Strategies Presentation 2019JP Moery
This document provides strategies for association growth. It discusses how to sell memberships through an effective sales process, converting leads, qualifying needs, and closing deals. It also outlines methods for onboarding new members through welcome packages, orientation, and engaging them at 30, 60, and 90 days. Effective communication strategies are presented like blogging, live video, social sharing, podcasts, and webinars. The document promotes hustle and entrepreneurism to fulfill associations' missions through revenue growth.
The Moery Company is a business development firm that specializes in growing associations through membership sales, sponsorship sales, and business consulting services. They have experience working with over 250 associations and have sold millions of dollars for their clients. The document provides details on their sales and consulting processes, client testimonials, leadership team, and social media presence.
Since its founding in 2010, The Moery Company has become one of the most-respected and successful consulting firms in the non-profit industry. Well-established within the Washington, DC, association market, we help solve revenue growth problems for our partner associations, whether it’s membership, product, sponsorship, or exhibitor programs.
5 Strategies for Successful Membership Growth JP Moery
This document provides an overview of a presentation on 5 keys to membership growth. The presentation discusses finding the one reason prospects join through data, content, and interviews. It recommends leveraging internal specialists and focusing on the problems solved rather than benefits. The presentation also discusses testimonials, identifying decision makers, and sales best practices like call times. The document includes recommendations for each topic to help associations improve membership growth.
JP Moery presents on the actions you can take to unleash sponsorship sales. Topics include:
The Prospectus Your Sponsors Want to See!
Launching the Program with more Sizzle!
Big Game Hunting!
The Reasons Why Your Program Is Not Growing!
The Moery Company is a fast growing company focused on the revenue growth of associations and nonprofits. We specialize in direct sales for membership, sponsorship, exhibit and advertising sales. Our growing research and consulting offerings, help associations compete through business intelligence and optimization. Annually, our company adds millions of dollars to the bottom lines of our clients, while practicing values of integrity, collaboration, and dedication. We are "all in" for our organization clients.
Selling Association Membership and Sponsorship ProgramsJP Moery
This document provides tips and best practices for selling memberships and sponsorships to associations. It discusses effective recruitment messages and methods, including using testimonials and a mix of email and phone outreach. When pursuing sponsorships, the document recommends focusing on sponsors' business objectives and marketing needs rather than just event sponsorships. It also offers guidance on pricing sponsorships, scripting sales calls, using a CRM, and maintaining a persistent sales process.
Associations Like a Successful Business - Moery CompanyJP Moery
The nation's leading association business development firm describes its services in membership, sponsorship and revenue consulting for associations.
Alexandria, VA, is the home of a successful family business focused on growth!
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Running Associations Like a Business 2017
1.
2. • Millions of dollars sold in
membership and sponsorship
• More than 250,000 sales and
marketing contacts annually
• Advisor to nation’s top
associations for business
growth and management
2
Moery Company Background
3. Why Associations Hire Us
Turning our experiences in selling sponsorships and
memberships for associations into intelligence and insights
for associations seeking growth.
Review membership models and sponsorship platforms
for revenue optimization.
Compare associations with competitors to better understand
the context of their membership growth efforts.
Initiate valuable conversations with members to provide
candid insights about the awareness and relevance of the
value proposition.
Provide actionable and achievable recommendations based
on our experience “doing the work” – articulating
association value proposition to prospects every day.
4. “Associations Like a Business”
Consulting Services
The Moery Company clients began to
ask us to assist with deeper
understanding of the value proposition
of membership and sponsorship sales.
In response, we actively began building
our consulting services and analytic
capabilities.
Our clients have received data-driven
recommendations
• Bolster membership growth
• Benchmark against competitors
• Fine-tune dues pricing
• Repackage or bundle products with
membership levels
• Redesign sponsorship campaigns
6. Solution 1 – Competitor Review
• Analysis of each competitor
• Comparison of major areas of
revenue and industry benchmarks
• Comparison of dues schedules
• Comparison of sponsorship plans
Deliverable – custom view of
competition in client’s space
7. Example Competitor ABCD
Comparing Revenue to Mission
$4,532,162
$613,669
$1,765,000
Dues
Meetings
Publications/Products
Sponsorship/Ads
Other
Mission is to ensure industry
growth and focus as
determined by members
ABCD TOTAL REVENUE
• Primary activities
• Regulatory affairs to aid
members
• Capitol Hill Day with legislators
• Annual meeting w/ trade show
• Robust sponsorship program
8. Competitor ABCD Membership
• Primary Members – Industry Manufacturers
– Dues $750 to $9500
– Can hold leadership positions
– Complimentary attendance at CEO conference and copies of
magazine
• Associate members - Service Providers
– Dues $1,500-$50,000
– Strategic Leadership and Governance Opportunities at
reserved for highest dues levels
– Access to Executive Summits and Peer Group Participation at
highest dues levels
– Advertising, sponsorship, and exhibiting opportunities including
business partnerships (endorsement program)
9. Staff Size vs. Industry
NumberofStaff
Annual Association Budget
Based on ASAE data
0
2
4
6
8
10
12
14
16
18
20
<1M $1M to $2M $2M to $5M
Average
CLIENT
ABCD
EFG
Made case for more staff
based on data for Client
11. Operating Ratio vs. Industry
Legend
Revenue > Assets
Revenue = Assets
Revenue < Assets
*Averages based on association size from ASAE's Association Operating Report,14th Edition
Organization Size
Industry Average
$10M-$20M >$20M
1.0 1.1
ABCD CLIENT EFG HIJ KLMN
2013 1.4 1.5 1.8 1.2 0.8
2012 1.4 1.5 0.7 2.0 0.9
2011 1.2 1.5 0.7 1.9 0.9
ASAE Operating Ratios were used to see
weakness – noted in EFG and KLMN.
Most useful in analysis of fiscal strength of an
association over time when considering
mergers and acquisitions or d.
12. Example Comparison
RelativeFocus
Resources Available
More Focus, More Resources
Less Focus, Fewer
Resources
Focus is based on an
analysis of funding
available within an
organization
Activity is based on efforts
relative to other associations
Less Focus
More Focus
More Resources
Outliers tend to be the most interesting in this analysis. Like-sized and like-focused
groups tend to group fairly closely.
Fewer
Resources
13. Sample Meetings Comparison
Meetings
Less Focus
More ResourcesFewer Resources
EFG
HIJ
ABCD
KLM
Clients can see how they compare to competitors based
on revenue for key areas such as meetings, advocacy, and
programs
NOP
QRS
TUV
CLIENT
WXY ZAB
CDF
RelativeFocusonMeetings
Resources Available
More Focus
15. Solution 2 – Dues Analysis
• Comparison to competitors
• Modeling of dues rates
• Interviews with members and staff
Deliverable - Recommendations for
adjusting dues rates based on external
and internal analysis
16. Comparison of Competitor Rate Cards
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$0 $500,000,000 $1,000,000,000
CLIENT
ABCD
Member Annual Sales
AnnualDues
At $75M Sales,
ABCD and EFG Dues
are higher $100K
vs. $50K for CLIENT
EFG
HIJ
KLM
17. Hypothetical Modeling
What Would CLIENT Dues Look Like Using
ABCD or EFG Structure?
$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000
$18,000,000
0 100 200 300 400 500 600
About $4.5M more in
client dues if using
ABCD or EFG schedules
Number of Members
CumulativeDues
18. Modeling of impact of dues
decrease for smaller members
0
20
40
60
80
100
120
140
$20,000 $25,000 $30,000 $35,000 $40,000 $45,000 $50,000
$50
$500
$1,000
Each line
represents
dues amount
for smaller
members
Total Dues Income From Larger Members
NumberofUpperTierMembers
There is no significant difference in total
dues receipts if small member dues are
$50 or $1,000 provided additional large
members added
118 large
members
necessary
paying $20K
each to maintain
current dues
income
46 large
members
necessary
at $50K
each
19. Advanced Modeling
of Dues Categories
$0.00
$0.50
$1.00
$1.50
$2.00
$2.50
$0 $25,000,000 $50,000,000 $75,000,000
Member Company Revenue
DollarsSpentinDuesPer$1000Income
$1M, $5M,
and $10M in
Revenue
A $1M Revenue firm
would pay $2 of every
$1000 earned, but a
large firm would pay
<$0.50
Used to show the discrepancies
at the low end of the rate card
and recommended smoothing
the curve
21. Actually, this question isn’t asked, but
we help clients understand anyway
• Modeling of products and dues to see
contributions
• Segmentation to show value of
products to member groups
Deliverable – Understanding of spending
patterns of members and importance of
specific tiers/groups of membership and
recommended product bundling
22. Trade Association Dues Curve
$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000
1 101 201 301 401 501 601
½ of dues line
Used for each
association to
illustrate
contributions by
members
Number of Members
CumulativeDues
23. Typical Trade Association Curve
and Implications for Strategy
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
1 11 21 31 41 51 61 71 81 91 101 111 121 131
Strategy based
on low financial
barrier
Strategy based
on engagement
and savings
Strategy
based on
exclusivity
and access
CumulativeDues
Number of Paying Members
24. Example of the Financial Return of
Engagement
• The average member purchases from Super
Product are 10 times the average for
nonmembers
Average Super Product Purchases from
Members vs. Nonmembers
$0
$50,000
$100,000
$150,000
Member Nonmember
25. Impact of Largest 25 Members Support
on Client Association
0%
20%
40%
60%
80%
100%
Dues Convention Committees Total
Revenue from Top 25 All Others
Largest firms control committees and provide
about ½ income to Client, but do not support
the convention as much
26. Sample of Super Program as a benefit for a
tiered or bundled membership
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
1 2 3 4 5 6 7 8 9
TIER 2
Membership Category
PercentParticipation
TIER 1
TIER 3
Super Program would be
most appealing to Tier 2
28. Solution 4: Sponsorship Revamp
• Comparisons to association
competitors
• Analysis of sponsor purchasing trends
inside the entire association Sponsor
interview for inventory enhancements
Deliverable – Recommendations of best
practices in sponsorship program
structures based on internal and external
data
30. Sample Sponsorship Analysis –
Internal Data
$-
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
1 6 11 16 21 26 31 36 41 46 51 56 61 66
CumulativeContribution
Number of Sponsors and Small Exhibitors
3/4 Total
Three companies make up ½ income. Thirteen make up ¾ of income make up
½ income. Combined, 60% of the companies represent only 1/8 of income
1/8 total revenue
1/2
31. Deliverables to Your Association
• Custom Solutions
– Data-driven
– Unique to your association
• Realistic Recommendations
– Practical, actionable outcomes
– Fiscally focused
– Best practice based
– Moery Co sales experience applied to
recommendations
32. www.moerycompany.com |
Office: 571-814-3443
Podcast: Association Labs
Twitter: @jpmoery
Linkedin: www.linkedin.com/company/moery-lai
Facebook: www.facebook.com/MoeryCompany
105 Oronoco Street, Suite 309, Alexandria, VA 22314
33. Your Project Leader
JP Moery is the President and founder of The Moery Company. He has 25 years of
experience in the association industry, having built a track record of success at the
nation’s most influential associations.
JP previously served as Senior Vice President at the U.S. Chamber of Commerce
where he oversaw the Association Committee of 100, the most prestigious group of
association CEOs in the country. JP developed and launched a program that added
more than 250,000 companies to the organization’s membership.
JP was also Executive Director for the American Trucking Association and Vice
President of the Specialized Carriers and Rigging Association.
JP has experience in digital media, having served as Executive Vice President,
Association Relations for the digital media company SmartBrief. Under his
leadership, the number of partnering associations for SmartBrief doubled in less
than 3 years.
He is a graduate of the University of Oklahoma and serves on the President’s
Associates Advisory Council. JP is the commissioner of the elite youth Fastpitch
program, Alexandria Tsunami, and manages its 18u and 12u teams. He was
recognized as a “Champion of Character” by Fairfax County for the demonstration of
sportsmanship he displays in youth sports. His wife, Diane and daughters Grace and
Katie Jo live in Alexandria, VA.
34. Vice President, Elizabeth H. Johnson, a member of The Moery Company team since its
inception in 2010, is responsible for selling memberships and sponsorships for such
organizations as the National Association of Manufacturers’ CMA, CQ/Roll Call, and SCG Legal
– a global network of independent law firms.
With quality customer service a top priority, Elizabeth has led successful membership
campaigns for our first client, Consumer Specialty Products Association (CSPA)—meeting and
exceeding membership goals each year. In addition, Elizabeth sold record amounts of print
and online advertising for CEO Update, growing and expanding new revenue opportunities for
the publication. Prior to The Moery Company, Elizabeth worked within the association
segment of Marriott’s prestigious global sales team.
Senior Vice President of Sales, Mike Thomas, a business development professional with vast
association and media experience joined The Moery Company in 2013. Presently, Mike
conducts sponsorship and membership campaigns for several organizations, including the
American Coatings Association, Aluminum Association, Association and the Manufacturers
Alliance for Productivity and Innovation.
Mike has nearly 20 years of experience in business development, sales, and management.
Mike has worked with key associations including the Grocery Manufacturers Association,
National Education Association, National Association of Manufacturers, and the National Retail
Federation. Preceding his alignment with The Moery Company, Mike was the Director of Sales
at Bulletin Media and Senior Sales Manager at SmartBrief.
35. Business Development Manager, Bethany Murphy became a member of the Moery team
in 2014. A seasoned sales associate, Bethany’s focus is on membership and sponsorship
campaigns for several Moery clients, including the American Bakers Association, Council of
Institutional Investors, Dangerous Goods Advisory Council, Greater Washington Board of
Trade and the Manufacturers Alliance for Productivity and Innovation.
Bethany joined The Moery Company from Bulletin Intelligence in Washington, DC, where
she was an Account Executive. With expertise in all phases of the sales cycle from
prospecting to closing, Bethany also developed and expanded upon advertising revenue
and created effective target marketing strategies for her clients.
Sales Associate Billy Harley, is the most recent addition to the Moery team. Billy is
responsible for establishing contact and qualifying potential sponsors and new members
for our clients; responding to inbound requests from prospects; the coordination of mass
emails, and managing new accounts in our sales CRM. A graduate of Christopher Newport
University, Billy comes to The Moery Company with a solid background in dedicated
customer service.
36. Consulting Team
Senior Analyst, Patty Leeman, MBA , CAE, of the nationally respected
association consultancy firm, Association Laboratory, is an
experienced senior association executive with nearly 20 years of
experience developing and leading strategic association initiatives.
She leads business and research engagements for professional and
trade associations and will conduct financial analysis on this project
on behalf of The Moer y Company.
Her work experience includes the U.S. Chamber of Commerce and
professional associations in healthcare and engineering. Patty is a
Certified Association Executive who holds a Masters of Business
Administration from The George Washington University and Masters of
Civil Engineering from the University of Houston.
37. As Chief of Staff for The Moery Company, Amanda Freeze assists the CEO in managing the
day-to-day business needs: meeting planning, scheduling, client relations, travel and other
organizational responsibilities for the team.
Prior to joining The Moery Company, Amanda was employed by Affinity Center International,
an association consulting firm where she developed a solid record of customer service,
business development expertise, and organizational collaboration with association
professionals.
Operations Manager, Diane Moery oversees the accounting operations, financial reporting
and human resources for The Moery Company. Concurrently, Diane is a Board Member for
the Hollin Meadows Partnership for Math and Science, an educational nonprofit foundation
and the Mt Vernon-Lee Chamber of Commerce.
Diane has more than 15 years of experience in the areas of policy and government
affairs. She served as Legislative Director to United States Senator Don Nickles and Senior
Vice President at Fierce, Isakowitz & Blalock – a strategic government relations consulting
firm.
38. Editorial/Research Associate, Kim Gilliam joined The Moery Company in 2013. Kim produces
the popular e-newsletter, conducts association research, and assists with the production of
client presentations. In addition, she contributes to Moery marketing endeavors and manages
our social media platform. Kim has more than 10 years of association publications experience,
having served on the editorial staff of PT- Magazine of Physical Therapy.
Business Development Administrator, Kerry Doyle supports the Moery sales team with its
business development campaigns and content management. In this capacity, Kerry manages The
Moery Company’s extensive database to more effectively serve our client’s needs and support
their goals. She prepares and manipulates data for import, maintains our growing database, and
assists in the execution of our team’s sales process. A graduate of James Madison University,
Kerry joined The Moery Company in 2013.
Editor's Notes
It isn’t an exact science, it’s an indicator of a rough relative position vs. others being compared.
Focus is an internal measurement of an association’s efforts and it should align with the mission of the organization. Activity is a measurement of relative size of the association's activities with other associations.
Our goal is to bring members through a logical life cycle. Early direct engagement for growth and tools to retention because of incredible programming and services delivered.