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RTE Cereal Industry Table of “Barriers to Entry”
Sept 18, 2017
Kyu Ho Lee
BADM 449
Entry Barrier
Level
Evidence
Page
Economies of Scale
High
-“Because of economies resulting from feeding a single
packaging line from multiple production lines, an RTE cereal
plant was estimated to require a capacity of 75 million pounds
per year to achieve minimum efficient scale”
-“major firms continually introduced new products, either
through creation of a new brand or by the extension of an
existing one…Brand extensions were generally considered more
likely to succeed than new brands…economies of scale in
advertising, and were technologically simpler to develop…”
-Pg. 3
-Pg. 5-6
Experience
Curve
Advantages
High
-“Since the production process was relatively similar for all
cereals and the main source of scale economies was in bagging,
a single plant could produce many brands of cereal”
-Pg. 3
Intended
Excess
Capacity
Moderate
-“General Mills announced it planned to cut $175 million out of
its trade promotions and couponing budget, and simultaneously
to reduce prices on its biggest brands…by an average of 11
percent.”
-Pg. 11
Reputation
High
-“Big Three had restrained competition among themselves by
achieving effective unwritten agreements to limit in-pack
premiums”
-Pg. 2
Product Differentiation
High
-“most advertising intensive of all industries, with an
advertising/sales ratio as high as %18.5…”
-Pg. 5
Capital Requirements
High
-“a plant of this capacity that combined production and
packaging together in one plant employed about 12t employees
and required a capital investment in excess of $100 million”
-Pg. 3
High Switching Costs of Buyers
Low
-“neither coupons nor other forms of trade promotions were
believed to stimulate total cereal demand very dramatically.
Rather, these competitive tactics led primarily to stockpiling
and brand-switching by the most fickle consumers”
-Pg. 5
Access
To
Distribution Channels
High
-“As the number of RTE cereal brands expanded, prime shelf
space became even more important. Securing shelf space for a
new brand required payment to grocers…While large cereal
firms were not exempt from this policy, they had more
flexibility than new entrants in shuffling their allocation of
space among brands...”
-Pg. 4
Favorable Access to Raw Materials and to Markets
Moderate
-“FTC argued that the leading RTE cereal manufacturers had
jointly monopolized the RTE cereal market…”
-“incumbent firms may have filled all profitable niches in the
cereal market…”
-Pg. 2
-Pg. 3
Proprietary Technology
High
-“some processes-particularly the extrusion processes used in
many children’s cereals-were quite complex and required
substantial engineering expertise and production experience to
master”
-“RTE cereal industry as a whole spent about one percent of
gross sales on R&D”
-“breakfast cereal R&D did generate proprietary new product
developments”
-Pg. 3
-Pg. 3
-Pg. 4
Exit Barriers
High
-“RTE breakfast cereals accounted for over 80% of
Kellogg’s…sales”
-“cereals’ declining profitability…also limited the amount of
cash that General Mills…to help out with other enterprises such
as its restaurants”
-no entrants would mean no buyers for the assets
-Pg. 6
-Pg. 7
-Pg. 3
ENTREPRENEURSHIP
Case Study: A Founder
Steps Back from Her
Start-Up
by David R. Dixon
JUNE 26, 2018
PETER LOURENCO/GETTY IMAGES
Bzzt. Bzzt. Bzzt. Sitting on a bench in the dog park, Elena Pelc
glanced at her phone. She’d hoped to
escape from work for the morning, but as the founder and CEO
of 2 Proud Pups, a maker of all-natural
dog care products, she didn’t have much free time. She decided
to ignore e-mail for a few more
minutes. This was a rare outing with her pets, so she wanted to
enjoy it.
2COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
Maggie, a yellow lab, was rolling on the ground. Broccoli, a
black shepherd-husky mix, was sniffing a
few other dogs. Elena smiled. These were her first and second
babies, adopted just after she and her
husband, Matthias, had gotten married. The business was her
third baby: She’d launched it when the
pups were a year old simply because she couldn’t find any high-
quality shampoos for them on the
market.
Existing products had touted their cleaning power, but their
ingredient lists were long and full of
nasty-sounding chemicals that irritated the dogs’ skin. So Elena
had invested her savings to hire a
chemist and create something better. They had mixed early
batches in her kitchen, and she’d tested
the solutions on herself first.
When the shampoo was ready, she’d started selling it to local
retailers and developing a loyal
customer base. Over the next six years she’d hired a few
staffers and added several more all-natural
products, such as conditioner and toothpaste. The line was now
carried by more than 1,000
independent pet stores nationwide plus a few regional chains.
Elena had managed this growth without taking on any outside
investors; she’d relied on bank loans
and continued to invest her own money in the business. But she
felt at a crossroads. Although her
products were selling well, revenues had plateaued at about $1
million annually. She didn’t think she
could take 2 Proud Pups any further, and now she had a real
baby on the way. Seven months
pregnant and feeling a little burned out from years of 24/7
work, she needed—and wanted—a change.
She was ready to step down as CEO and possibly to sell the
company. But after months of research
and meetings, she still hadn’t found the right successor or
buyer.
Bzzt. Elena looked at her phone again: three more e-mails and
texts. It was time to get back to the
office. She eased onto her feet and whistled to the dogs.
“Broccoli! Maggie! Time to go!”
New CEO, New Company?
Walking into the 2 Proud Pups office, Elena unleashed her dogs
and greeted Kelly, an employee of
three years. “How’s today’s delivery coming?” Elena asked.
“Almost done,” Kelly said. “I told them I’d be there this
afternoon.”
“Great. Thanks.” Elena glanced at the time. “Shoot—I have a
call now.”
Kelly’s smile dimmed. “Another interview for a new you?”
“Yes.” Elena sighed. “But this is a really strong candidate.”
She walked into her office. On her desk was a pile of résumés
from CEO candidates who’d responded
to a listing she’d posted on a small business sale website.
Clipped to each one, at Elena’s request, was
a photo of the applicant’s dog.
3COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
She’d spoken to all of them by phone, but only one seemed
close to a good fit: Christine Reed, a 35-
year-old MBA whose previous experience included stints at a
cosmetics start-up and a global
consumer products company. They’d already met for coffee, and
Elena liked her—and her bulldog,
Rembrandt, who’d joined them at the café. She and Christine
had discussed the history of 2 Proud
Pups, its financials, and the terms under which a new CEO
might join the firm.
Backed by an investor with whom she’d worked before,
Christine was ready to take a 40% equity
stake. She would accept the same modest salary Elena had been
earning and would accrue more
shares each year. Elena had hoped to divest a larger chunk of
her holdings—she and Matthias were
keen to buy a bigger house and set up a college fund for the
baby—but she also liked the idea of
remaining the majority shareholder in the company even as she
ceded day-to-day control.
It made sense on paper. Christine was smart and dynamic and
seemed passionate about 2 Proud
Pups. Her references had raved about her. But Elena couldn’t
help feeling that something was
missing—hence the follow-up call.
“Thanks for taking the time to chat with me again,” Elena said.
“Happy to!” Christine replied. “I’m excited about this
opportunity.”
“That’s good to hear,” Elena said. “As you can probably tell, I
feel really protective of the 2 Proud
Pups brand. One challenge with a new CEO would be
maintaining all the relationships we have with
suppliers, customers, and stores. How would you handle that?”
“Honestly, I love making new connections. Ideally, I’d shadow
you for a month to meet all the key
contacts, and then I’d keep up with calls and visits. I’d assure
them that 2 Proud Pups will be business
as usual.”
“But I can’t help wondering—will it be business as usual? Last
time, when we discussed where you
want to take the company in the future, you mentioned targeting
Amazon and Whole Foods,
Chewy.com, and Petco.”
“Well, if the idea is to put it on a growth trajectory, I think
we’d have to go after those big players. It
would be a multiyear strategy, and we might need outside
investment. But I think we could
accomplish it while maintaining existing distribution.”
She paused. “But Elena, this obviously only works if we’re on
the same page. The deal we discussed
would make us partners, even if you’re stepping down from
management. You’d have to trust me to
take the company where it needs to go.”
Elena felt a little queasy. Christine’s vision for the company did
sound promising from a financial
standpoint, but it just wasn’t the 2 Proud Pups that Elena knew.
Still, she tried to hide her discomfort.
4COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
“This search is all about finding someone who will bring a
different perspective to the business, and
it’s clear you can do that. But this is a big step for me, so I hope
you can understand if I take some
time with it.”
“Of course,” Christine replied. “Just know that I’m ready when
you are.”
To Sell or Not to Sell?
Elena left her office deep in thought.
“How was the call?” Kelly asked.
“It’s hard to pick your own replacement,” Elena said.
“That’s because no one can replace you!” Kelly replied,
grinning.
“That’s nice of you. But maybe a pregnant me—or a new-mom
me—isn’t what the company needs
right now. Selling to a competitor actually seems easier. It feels
less personal.”
“Which one?” Kelly asked warily.
“There are a few options,” Elena answered noncommittally. The
truth was she’d been in talks with
Doghouse Luxe, a luxury dog food specialist, for the past two
weeks. But its CEO, Rajeev Gupta, an
impressive guy who’d been installed by the company’s private
equity owners, had asked her to keep
the negotiations confidential.
The Doghouse philosophy was similar to 2 Proud Pups’, but its
business model was different. While
Pups sold its products mainly through stores, Doghouse had an
award-winning website and sold
mostly direct to consumers. Rajeev had offered Elena a cash
buyout and 10% of the merged entity.
The deal would give her a cleaner break from her company and
a much larger payout. Rajeev’s firm
seemed to have a terrific track record of rolling up small
businesses into larger, more successful ones.
Still, the idea of having little or no influence over her brand
going forward was tough to stomach.
Elena sat on a box, and Maggie padded over to lick her hand.
“Where’s the delivery going, again?”
“Pete’s. I was about to head over.”
“Actually, why don’t I do it?” Elena said. “I’d like to talk to
Pete.”
Kelly hauled the boxes into the 2 Proud Pups van, since Elena
couldn’t do much heavy lifting these
days. Pete’s Pet Shop, across town, was a city institution,
named for its founder—a beloved
curmudgeon who adored animals and tolerated humans. When
Elena parked at the rear and lightly
tapped her horn, Pete appeared.
5COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
“Well, hello, Elena,” he said gruffly. “What’s this I hear about
you selling to Doghouse Luxe?”
Elena grimaced. “It’s just an idea, Pete. How did you know?”
“Word gets around. Especially when us independents are
worried. You can’t sell to them, Elena.
Their whole business is designed to eliminate us.”
“Actually, the idea is to sell all the products through all
channels—in stores and online. A merger
would mean 2 Proud Pups reaching more pets. You know I want
what’s best for you guys and for the
animals.”
“But your products are better than theirs. That’s why I took a
chance on you way back when and
stuck by you when others jumped on the all-natural bandwagon.
Your shampoo is the only one my
dogs will sit for. Can you promise me that Doghouse won’t
change the ingredients to cut costs?”
“How are those dogs?” Elena asked, trying to change the
subject.
Pete smiled briefly. “The same—always getting into trouble.”
Then he frowned. “I guess Doghouse is
better than you defecting to Petco or Chewy. We certainly don’t
want to carry the same stuff as those
soulless giants. But it still doesn’t sit right with me. We trust
you, Elena, and there’s nothing wrong
with staying small. Do let me know what your plans are once
you make them. I’m uneasy about this.”
“Believe me, Pete,” she replied, “I know the feeling.”
The Better of Two Bad Options
On her way home that night, Elena got takeout, which she and
Matthias ate on the back porch with
the dogs. She quickly recapped the day’s conversations.
“And you’re sure you want to step down?” Matthias asked. “If
both options for the company are
bumming you out, we can make it work—even after the baby
arrives.”
Elena squeezed his hand with one of hers while holding the
other to her belly. “You’re sweet. But I
think I’ve given 2 Proud Pups as much as I can for now, and I’d
like to rest and be a mom for a little
bit. The timing feels right; it’s just that neither option does. I
guess you’re never excited to leave your
life’s work behind.”
She looked down at Maggie and Broccoli. “What do you think,
pups? Who’s the best person to take
our little company into the future?”
Question: Should Elena hire a new CEO or sell the company?
Respond in the comments below.
6COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
David R. Dixon is a Major in the United States Marine Corps,
an Iraq War Veteran, and a 2017 Presidential Leadership
Scholar. David graduated with honors from Texas A&M
University as a Lowry Mays Business Fellow, and he earned his
master’s degrees from the Harvard Graduate School of
Education and the Stanford Graduate School of Business.
7COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL
PUBLISHING CORPORATION. ALL RIGHTS RESERVED.
Harvard Business Review Notice of Use Restrictions, May 2009
Harvard Business Review and Harvard Business Publishing
Newsletter content on
EBSCOhost is licensed for the private individual use of
authorized EBSCOhost users. It is not
intended for use as assigned course material in academic
institutions nor as corporate learning
or training materials in businesses. Academic licensees may not
use this content in electronic
reserves, electronic course packs, persistent linking from syllabi
or by any other means of
incorporating the content into course resources. Business
licensees may not host this content
on learning management systems or use persistent linking or
other means to incorporate the
content into learning management systems. Harvard Business
Publishing will be pleased to
grant permission to make this content available through such
means. For rates and permission,
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RTE Cereal Industry Table of Barriers to Entry”Sept 18, 2017.docx

  • 1. RTE Cereal Industry Table of “Barriers to Entry” Sept 18, 2017 Kyu Ho Lee BADM 449 Entry Barrier Level Evidence Page Economies of Scale High -“Because of economies resulting from feeding a single packaging line from multiple production lines, an RTE cereal plant was estimated to require a capacity of 75 million pounds per year to achieve minimum efficient scale” -“major firms continually introduced new products, either through creation of a new brand or by the extension of an existing one…Brand extensions were generally considered more likely to succeed than new brands…economies of scale in advertising, and were technologically simpler to develop…” -Pg. 3 -Pg. 5-6 Experience Curve Advantages High -“Since the production process was relatively similar for all cereals and the main source of scale economies was in bagging, a single plant could produce many brands of cereal” -Pg. 3 Intended Excess Capacity Moderate
  • 2. -“General Mills announced it planned to cut $175 million out of its trade promotions and couponing budget, and simultaneously to reduce prices on its biggest brands…by an average of 11 percent.” -Pg. 11 Reputation High -“Big Three had restrained competition among themselves by achieving effective unwritten agreements to limit in-pack premiums” -Pg. 2 Product Differentiation High -“most advertising intensive of all industries, with an advertising/sales ratio as high as %18.5…” -Pg. 5 Capital Requirements High -“a plant of this capacity that combined production and packaging together in one plant employed about 12t employees and required a capital investment in excess of $100 million” -Pg. 3 High Switching Costs of Buyers Low -“neither coupons nor other forms of trade promotions were believed to stimulate total cereal demand very dramatically. Rather, these competitive tactics led primarily to stockpiling and brand-switching by the most fickle consumers” -Pg. 5 Access To Distribution Channels High -“As the number of RTE cereal brands expanded, prime shelf space became even more important. Securing shelf space for a new brand required payment to grocers…While large cereal
  • 3. firms were not exempt from this policy, they had more flexibility than new entrants in shuffling their allocation of space among brands...” -Pg. 4 Favorable Access to Raw Materials and to Markets Moderate -“FTC argued that the leading RTE cereal manufacturers had jointly monopolized the RTE cereal market…” -“incumbent firms may have filled all profitable niches in the cereal market…” -Pg. 2 -Pg. 3 Proprietary Technology High -“some processes-particularly the extrusion processes used in many children’s cereals-were quite complex and required substantial engineering expertise and production experience to master” -“RTE cereal industry as a whole spent about one percent of gross sales on R&D” -“breakfast cereal R&D did generate proprietary new product developments” -Pg. 3 -Pg. 3 -Pg. 4 Exit Barriers High -“RTE breakfast cereals accounted for over 80% of Kellogg’s…sales” -“cereals’ declining profitability…also limited the amount of cash that General Mills…to help out with other enterprises such as its restaurants” -no entrants would mean no buyers for the assets -Pg. 6 -Pg. 7 -Pg. 3
  • 4. ENTREPRENEURSHIP Case Study: A Founder Steps Back from Her Start-Up by David R. Dixon JUNE 26, 2018 PETER LOURENCO/GETTY IMAGES Bzzt. Bzzt. Bzzt. Sitting on a bench in the dog park, Elena Pelc glanced at her phone. She’d hoped to escape from work for the morning, but as the founder and CEO of 2 Proud Pups, a maker of all-natural dog care products, she didn’t have much free time. She decided to ignore e-mail for a few more minutes. This was a rare outing with her pets, so she wanted to enjoy it. 2COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. Maggie, a yellow lab, was rolling on the ground. Broccoli, a black shepherd-husky mix, was sniffing a few other dogs. Elena smiled. These were her first and second babies, adopted just after she and her husband, Matthias, had gotten married. The business was her third baby: She’d launched it when the pups were a year old simply because she couldn’t find any high-
  • 5. quality shampoos for them on the market. Existing products had touted their cleaning power, but their ingredient lists were long and full of nasty-sounding chemicals that irritated the dogs’ skin. So Elena had invested her savings to hire a chemist and create something better. They had mixed early batches in her kitchen, and she’d tested the solutions on herself first. When the shampoo was ready, she’d started selling it to local retailers and developing a loyal customer base. Over the next six years she’d hired a few staffers and added several more all-natural products, such as conditioner and toothpaste. The line was now carried by more than 1,000 independent pet stores nationwide plus a few regional chains. Elena had managed this growth without taking on any outside investors; she’d relied on bank loans and continued to invest her own money in the business. But she felt at a crossroads. Although her products were selling well, revenues had plateaued at about $1 million annually. She didn’t think she could take 2 Proud Pups any further, and now she had a real baby on the way. Seven months pregnant and feeling a little burned out from years of 24/7 work, she needed—and wanted—a change. She was ready to step down as CEO and possibly to sell the company. But after months of research and meetings, she still hadn’t found the right successor or buyer. Bzzt. Elena looked at her phone again: three more e-mails and texts. It was time to get back to the
  • 6. office. She eased onto her feet and whistled to the dogs. “Broccoli! Maggie! Time to go!” New CEO, New Company? Walking into the 2 Proud Pups office, Elena unleashed her dogs and greeted Kelly, an employee of three years. “How’s today’s delivery coming?” Elena asked. “Almost done,” Kelly said. “I told them I’d be there this afternoon.” “Great. Thanks.” Elena glanced at the time. “Shoot—I have a call now.” Kelly’s smile dimmed. “Another interview for a new you?” “Yes.” Elena sighed. “But this is a really strong candidate.” She walked into her office. On her desk was a pile of résumés from CEO candidates who’d responded to a listing she’d posted on a small business sale website. Clipped to each one, at Elena’s request, was a photo of the applicant’s dog. 3COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. She’d spoken to all of them by phone, but only one seemed close to a good fit: Christine Reed, a 35- year-old MBA whose previous experience included stints at a cosmetics start-up and a global consumer products company. They’d already met for coffee, and Elena liked her—and her bulldog, Rembrandt, who’d joined them at the café. She and Christine
  • 7. had discussed the history of 2 Proud Pups, its financials, and the terms under which a new CEO might join the firm. Backed by an investor with whom she’d worked before, Christine was ready to take a 40% equity stake. She would accept the same modest salary Elena had been earning and would accrue more shares each year. Elena had hoped to divest a larger chunk of her holdings—she and Matthias were keen to buy a bigger house and set up a college fund for the baby—but she also liked the idea of remaining the majority shareholder in the company even as she ceded day-to-day control. It made sense on paper. Christine was smart and dynamic and seemed passionate about 2 Proud Pups. Her references had raved about her. But Elena couldn’t help feeling that something was missing—hence the follow-up call. “Thanks for taking the time to chat with me again,” Elena said. “Happy to!” Christine replied. “I’m excited about this opportunity.” “That’s good to hear,” Elena said. “As you can probably tell, I feel really protective of the 2 Proud Pups brand. One challenge with a new CEO would be maintaining all the relationships we have with suppliers, customers, and stores. How would you handle that?” “Honestly, I love making new connections. Ideally, I’d shadow you for a month to meet all the key contacts, and then I’d keep up with calls and visits. I’d assure them that 2 Proud Pups will be business
  • 8. as usual.” “But I can’t help wondering—will it be business as usual? Last time, when we discussed where you want to take the company in the future, you mentioned targeting Amazon and Whole Foods, Chewy.com, and Petco.” “Well, if the idea is to put it on a growth trajectory, I think we’d have to go after those big players. It would be a multiyear strategy, and we might need outside investment. But I think we could accomplish it while maintaining existing distribution.” She paused. “But Elena, this obviously only works if we’re on the same page. The deal we discussed would make us partners, even if you’re stepping down from management. You’d have to trust me to take the company where it needs to go.” Elena felt a little queasy. Christine’s vision for the company did sound promising from a financial standpoint, but it just wasn’t the 2 Proud Pups that Elena knew. Still, she tried to hide her discomfort. 4COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. “This search is all about finding someone who will bring a different perspective to the business, and it’s clear you can do that. But this is a big step for me, so I hope you can understand if I take some time with it.”
  • 9. “Of course,” Christine replied. “Just know that I’m ready when you are.” To Sell or Not to Sell? Elena left her office deep in thought. “How was the call?” Kelly asked. “It’s hard to pick your own replacement,” Elena said. “That’s because no one can replace you!” Kelly replied, grinning. “That’s nice of you. But maybe a pregnant me—or a new-mom me—isn’t what the company needs right now. Selling to a competitor actually seems easier. It feels less personal.” “Which one?” Kelly asked warily. “There are a few options,” Elena answered noncommittally. The truth was she’d been in talks with Doghouse Luxe, a luxury dog food specialist, for the past two weeks. But its CEO, Rajeev Gupta, an impressive guy who’d been installed by the company’s private equity owners, had asked her to keep the negotiations confidential. The Doghouse philosophy was similar to 2 Proud Pups’, but its business model was different. While Pups sold its products mainly through stores, Doghouse had an award-winning website and sold mostly direct to consumers. Rajeev had offered Elena a cash buyout and 10% of the merged entity. The deal would give her a cleaner break from her company and a much larger payout. Rajeev’s firm
  • 10. seemed to have a terrific track record of rolling up small businesses into larger, more successful ones. Still, the idea of having little or no influence over her brand going forward was tough to stomach. Elena sat on a box, and Maggie padded over to lick her hand. “Where’s the delivery going, again?” “Pete’s. I was about to head over.” “Actually, why don’t I do it?” Elena said. “I’d like to talk to Pete.” Kelly hauled the boxes into the 2 Proud Pups van, since Elena couldn’t do much heavy lifting these days. Pete’s Pet Shop, across town, was a city institution, named for its founder—a beloved curmudgeon who adored animals and tolerated humans. When Elena parked at the rear and lightly tapped her horn, Pete appeared. 5COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. “Well, hello, Elena,” he said gruffly. “What’s this I hear about you selling to Doghouse Luxe?” Elena grimaced. “It’s just an idea, Pete. How did you know?” “Word gets around. Especially when us independents are worried. You can’t sell to them, Elena. Their whole business is designed to eliminate us.” “Actually, the idea is to sell all the products through all
  • 11. channels—in stores and online. A merger would mean 2 Proud Pups reaching more pets. You know I want what’s best for you guys and for the animals.” “But your products are better than theirs. That’s why I took a chance on you way back when and stuck by you when others jumped on the all-natural bandwagon. Your shampoo is the only one my dogs will sit for. Can you promise me that Doghouse won’t change the ingredients to cut costs?” “How are those dogs?” Elena asked, trying to change the subject. Pete smiled briefly. “The same—always getting into trouble.” Then he frowned. “I guess Doghouse is better than you defecting to Petco or Chewy. We certainly don’t want to carry the same stuff as those soulless giants. But it still doesn’t sit right with me. We trust you, Elena, and there’s nothing wrong with staying small. Do let me know what your plans are once you make them. I’m uneasy about this.” “Believe me, Pete,” she replied, “I know the feeling.” The Better of Two Bad Options On her way home that night, Elena got takeout, which she and Matthias ate on the back porch with the dogs. She quickly recapped the day’s conversations. “And you’re sure you want to step down?” Matthias asked. “If both options for the company are bumming you out, we can make it work—even after the baby arrives.”
  • 12. Elena squeezed his hand with one of hers while holding the other to her belly. “You’re sweet. But I think I’ve given 2 Proud Pups as much as I can for now, and I’d like to rest and be a mom for a little bit. The timing feels right; it’s just that neither option does. I guess you’re never excited to leave your life’s work behind.” She looked down at Maggie and Broccoli. “What do you think, pups? Who’s the best person to take our little company into the future?” Question: Should Elena hire a new CEO or sell the company? Respond in the comments below. 6COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. David R. Dixon is a Major in the United States Marine Corps, an Iraq War Veteran, and a 2017 Presidential Leadership Scholar. David graduated with honors from Texas A&M University as a Lowry Mays Business Fellow, and he earned his master’s degrees from the Harvard Graduate School of Education and the Stanford Graduate School of Business. 7COPYRIGHT © 2018 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. Harvard Business Review Notice of Use Restrictions, May 2009 Harvard Business Review and Harvard Business Publishing Newsletter content on
  • 13. EBSCOhost is licensed for the private individual use of authorized EBSCOhost users. It is not intended for use as assigned course material in academic institutions nor as corporate learning or training materials in businesses. Academic licensees may not use this content in electronic reserves, electronic course packs, persistent linking from syllabi or by any other means of incorporating the content into course resources. Business licensees may not host this content on learning management systems or use persistent linking or other means to incorporate the content into learning management systems. Harvard Business Publishing will be pleased to grant permission to make this content available through such means. For rates and permission, contact [email protected]