The document provides details of several branding and marketing campaigns developed by Rodrick Pauley for various clients. It describes challenges faced by each client and solutions in the form of integrated branding and marketing campaigns. The campaigns leveraged experiential marketing, events, mobile marketing tours and signature advertising to drive brand awareness, shift consumer preferences and increase sales. The results sections outline metrics like increased attendance, media impressions, sales lifts and improved brand perceptions that demonstrated the success of each campaign.
The proposed campaign for JCPenney targets women ages 25-34 and focuses on connecting with them on an individual level. The campaign's theme, "because you're you", emphasizes that JCPenney understands and celebrates each person's unique qualities and style. The campaign aims to shift perceptions of JCPenney away from price and towards quality, style, and understanding individual customer needs. Print ads, television commercials, and other executions would showcase JCPenney's brands and products while communicating the theme. The goal is for the long-
Starbucks aims to engage consumers, partners, and stakeholders in a more meaningful way through multiple communication channels during the holiday season. The goals are to drive more traffic into stores for their special holiday drinks and experience, as well as to create a child-like joy and spark through the holiday experience. Starbucks will leverage their 25th anniversary of their Christmas blend, red cup launch day, global presence, in-store activation, influencer network, and potential CPG tie-ins to achieve these goals over five weeks of holiday wishes engagement.
The document discusses trends in retail branding across different regions. In North America, value is a key challenge as consumers focus on essential purchases. In Europe, department stores are struggling while specialized retailers focused on their brand concept are gaining share. Rapid development of mixed-use developments and lifestyle malls in Asia is driving retail, with both international and local brands expanding across the region.
The document discusses how businesses must evolve their marketing strategies in response to changes in consumer behavior caused by the recent recession. It notes that consumers are now more frugal, saving more and controlling credit use. Marketers must ensure they have the "right to win" by delivering good value, being empathetic to consumers' new financial realities, and communicating transparently. The strategies discussed include over-delivering on promises, lowering prices if needed, diversifying product offerings, and using social media to better understand customers.
The document describes a 2010 brand campaign by Phantom Screens, a retractable screen company, that was developed by marketing agency Concerto. [1] Due to the economic recession negatively impacting the home improvement industry, Phantom Screens was uncertain how to effectively reach consumers. [2] Concerto developed an integrated campaign using television, online advertising, and a partnership with HGTV to drive consumers to an interactive microsite. [3] The campaign was highly successful, delivering over 122 million impressions and increasing website traffic by 310% with engaged visitors spending time learning about the products.
Effective Diversity Marketing in Retail: A Look at MEXX in 2006Adrian Parker
In 2001, the international fashion brand MEXX was introduced in the U.S. After 5 years of riding the topsy turvy retail waves, the U.S. division employed aggressive diversity marketing tactics in hopes of reviving the brand and reaching under-served consumers.
This document summarizes an event discussing integrated marketing. It includes presentations from Patrick Collister on the increasing number of media channels, Melanie Howard on how social media has changed marketing, and Richard Robinson from Google on moving from integrated marketing to orchestrated marketing that follows the customer journey. Joby Russell from Confused.com then discusses how integrated marketing is more than just a set of luggage and compares it to a teenage boy's approach to getting a girl.
The proposed campaign for JCPenney targets women ages 25-34 and focuses on connecting with them on an individual level. The campaign's theme, "because you're you", emphasizes that JCPenney understands and celebrates each person's unique qualities and style. The campaign aims to shift perceptions of JCPenney away from price and towards quality, style, and understanding individual customer needs. Print ads, television commercials, and other executions would showcase JCPenney's brands and products while communicating the theme. The goal is for the long-
Starbucks aims to engage consumers, partners, and stakeholders in a more meaningful way through multiple communication channels during the holiday season. The goals are to drive more traffic into stores for their special holiday drinks and experience, as well as to create a child-like joy and spark through the holiday experience. Starbucks will leverage their 25th anniversary of their Christmas blend, red cup launch day, global presence, in-store activation, influencer network, and potential CPG tie-ins to achieve these goals over five weeks of holiday wishes engagement.
The document discusses trends in retail branding across different regions. In North America, value is a key challenge as consumers focus on essential purchases. In Europe, department stores are struggling while specialized retailers focused on their brand concept are gaining share. Rapid development of mixed-use developments and lifestyle malls in Asia is driving retail, with both international and local brands expanding across the region.
The document discusses how businesses must evolve their marketing strategies in response to changes in consumer behavior caused by the recent recession. It notes that consumers are now more frugal, saving more and controlling credit use. Marketers must ensure they have the "right to win" by delivering good value, being empathetic to consumers' new financial realities, and communicating transparently. The strategies discussed include over-delivering on promises, lowering prices if needed, diversifying product offerings, and using social media to better understand customers.
The document describes a 2010 brand campaign by Phantom Screens, a retractable screen company, that was developed by marketing agency Concerto. [1] Due to the economic recession negatively impacting the home improvement industry, Phantom Screens was uncertain how to effectively reach consumers. [2] Concerto developed an integrated campaign using television, online advertising, and a partnership with HGTV to drive consumers to an interactive microsite. [3] The campaign was highly successful, delivering over 122 million impressions and increasing website traffic by 310% with engaged visitors spending time learning about the products.
Effective Diversity Marketing in Retail: A Look at MEXX in 2006Adrian Parker
In 2001, the international fashion brand MEXX was introduced in the U.S. After 5 years of riding the topsy turvy retail waves, the U.S. division employed aggressive diversity marketing tactics in hopes of reviving the brand and reaching under-served consumers.
This document summarizes an event discussing integrated marketing. It includes presentations from Patrick Collister on the increasing number of media channels, Melanie Howard on how social media has changed marketing, and Richard Robinson from Google on moving from integrated marketing to orchestrated marketing that follows the customer journey. Joby Russell from Confused.com then discusses how integrated marketing is more than just a set of luggage and compares it to a teenage boy's approach to getting a girl.
How to create advocacy and conversation, Planning-ness 2009Frank Striefler
here is my (low res) presentation from the planning-ness conference in SF: http://planningness.com/
big thank you to mark lewis & his team for putting together such a great conference.
also big shout out to brian chandra for making it smarter and prettier (linkedin.com/in/brianchandra)
Digital Packaging: A Recession Proof Market Opportunityrosehaus
Digital packaging provides a recession-proof opportunity for marketers. It allows companies to quickly change labels and packaging as product formulations change at a low cost compared to traditional printing methods. Kiss My Face, a natural body care company, uses digital printing for its 200+ SKUs as it needs vibrant colors and the ability to change labels frequently. Digital printing provides custom designs at affordable prices and enables multi-channel marketing approaches by including interactive elements like QR codes that link to online content. As a result, the package has become a key marketing document for companies.
A whitepaper about the b2b marketing that changed into b2p: business to people. Includes b2b cases and a top 10 survival guide for everyone looking for inspiring b2b campaigns.
As businesses increasingly look to mobile as a key element of their business model rather than simply another marketing channel, we examine the response of CMOs worldwide to the challenges and opportunities that mobile represents.
http://www.tnsglobal.com/mobilelife
The document provides 10 steps for succeeding in B2B marketing on the "New B2B Frontier". The steps include embracing transparency, wrapping hard sells in soft shells, thinking like a publisher by creating content for social media, telling stories to enable selling, emphasizing company culture and vision, embracing employee advocacy, creating a consistent brand voice, sharing content across platforms, turning clients into ambassadors, and consistently producing unique content while using the right marketing mix. The document also includes examples of successful B2P campaigns for various brands that demonstrate these principles.
In search of the compelling and consistent message paul stein - world jewis...iof_events
The document discusses how World Jewish Relief, a medium-sized faith-based charity, is building a fully integrated communications strategy to improve its messaging and increase awareness. It notes the charity's inconsistent messaging in the past, and its CEO's goal to win over hearts and minds, not just wallets, by conveying what the charity stands for through its Jewish values. The charity is working with an agency to develop a strategy focused on brutal simplicity of thought, conveying a simple, universally relevant truth about the brand and a catalyst for belief and action. The strategy aims to better segment the charity's database and focus messaging on key targets through an integrated, multi-channel approach.
The document outlines the process a team took to develop a marketing concept for Brazil. They began with desk research on Brazil and existing campaigns. This informed the development of hypotheses around Brazilian values like patriotism. Consumer feedback validated the importance of showing Brazil's beauty and connecting to people through shared national pride versus individual promises. The final concept board proposed a shareable social media campaign merging brand values with pride in Brazil by highlighting the country's beauty and people's desire to connect.
This document discusses the importance of brands becoming useful to consumers in 2020 and beyond. It introduces the Bleublancrouge/Ipsos Utility Barometer, which measures six drivers of brand utility - captivate, co-exist, mobilize, inspire, challenge, and collaborate. The barometer was used to survey Canadians on over 100 brands. Key findings include that co-existing with consumers by making their daily lives easier has the most significant impact on perceived brand utility. Going forward, brands need to focus on problem-solving, demonstrating continued commitment, and acting on a human scale to build lasting relationships with consumers.
Brand As Verb: Principles of High Performing Experience BrandsBen Grossman
This document discusses closing the "experience gap" between what brands promise and the actual experiences consumers have. It outlines 5 principles for improving customer experiences: 1) Add value for consumers, 2) Invite consumer participation, 3) Use user-first design, 4) Inspire sharing of brand experiences, and 5) Create brand content that consumers want to engage with rather than interrupting them. It provides examples of brands like KLM, Ikea, Dove, and Honda that have successfully implemented these principles through campaigns, programs and digital experiences. The overall message is that brands must shift from focusing on marketing messages to focusing on the experiences they provide and the value they deliver to consumers.
The Friendship Model: How to build brand advocacy in a consumer-driven world.Brandon Murphy
The Friendship Model: How to build advocacy in a consumer-driven world. This presentation is an orientation for the philosophy and practical approach that changed an advertising agency to an advocacy agency.
Brands must adapt their marketing strategies to survive in today's increasingly competitive environment. Traditional methods like television advertising are becoming less effective at reaching consumers who now spend more time online and on mobile devices. Beer brands in particular are experimenting with new media channels and experiential activities to better engage customers. This includes sponsoring live music events, film festivals, and branded experiences to build deeper relationships with audiences. Successful approaches tailor the message and find simple ideas that can be delivered across different channels to create a consistent brand experience.
Brands Re:charge, Re:invent, Re:engage in today's timesGaurav Kayal
This document discusses trends in branding and provides recommendations for brands. It covers:
1) How branding has evolved from traditional approaches to being more customer-centric and utilizing social media.
2) Why traditional branding will fail given changes like customer empowerment, social media, and information being a deciding factor in decisions.
3) Technological trends point to branding needing to be customer-centric and focus on sharing, dialogue, expression, feedback, and engagement through collaboration and information sharing with friends.
4) Brands need to interact with customers through social media to connect, search, express, discuss, update, communicate, and collaborate as social media involves an exchange.
HOW B2B COMPANIES CAN USE A CONTENT MARKETING AGENCY TO STAND OUT FROM THE CR...Tomorrow People
In our hyper-competitive world, standing out from the crowd has never been more important. Financial results from the world’s biggest advertising network WPP, run by ad boss Sir Martin Sorrell, underscore the importance of differentiation in today’s challenging economy.
This document provides an overview of the Mullen agency, including its operations, services, and approach. It notes that Mullen has over 650 employees across 6 offices, over $1 billion in billings, and serves clients across various industries. It emphasizes Mullen's integrated approach combining strategy, creative, media, analytics, digital, PR/social, and other services. It also highlights Mullen's focus on collaboration to develop higher-value ideas and helping challenger brands launch new products and hijack cultural conversations through innovative social media approaches.
The document discusses how marketing and branding has shifted from being defined by big advertising campaigns and awards to being defined through everyday customer interactions. It argues that today, 85% of brands are shaped by ordinary conversations people have about brands and everyday experiences with brands, rather than Hollywood-style marketing campaigns. It also notes that successful modern brands like Amazon, Lego, and Monster Energy focus on optimizing everyday touchpoints like customer service, retail experiences, and social media instead of prioritizing big advertising campaigns and awards. The era of brands being solely controlled through large marketing campaigns and big creative agencies defining brand narratives is coming to an end, as customers now have more influence over brands through online conversations and interactions.
This presentation gives insight into the marketing strategy of P&G.
It deals with various marketing capabilities which the P&G is exploring to continue to be the world leader in consumer goods market.
This document summarizes the results of a survey of over 130 beauty executives about their top concerns. The number one research concern was determining why consumers rejected certain retail channels. Knowing how their brand compares to others and connecting emotionally with consumers were the top branding concerns. The executives ranked new product concepts and a powerful online presence as their biggest strategy concerns. Overall, executives were confident in their brands but recognized the need to adapt to changes in how consumers shop.
This document discusses how brands can compete in the new digital world by becoming more relevant. It emphasizes that audiences crave real human interaction and personality from brands. To find relevance, brands must know their target audience intimately by understanding where they spend time and why. They must have a presence across channels and be able to listen, learn, evolve and seize topical moments. Content is the preferred way for audiences to get to know companies rather than ads. The document provides examples of how brands improved relevance through their content strategies, increasing engagement, visits, and sales. It encourages brands to explore channels, tell customer stories, and test small content ideas.
The document discusses how storytelling can drive revenue for brands. It provides examples of how companies like the National Guard and Kleenex have used cinema events to tell their brand stories in an engaging way. The key aspects of an effective brand story are that it is authentic, makes an emotional connection with the audience, and inspires them to take a desired action. Telling stories through mediums like cinema can help audiences connect more with the brand in an immersive environment.
The document provides guidance on how brands can respond to changing consumer behaviors and opportunities during the COVID-19 pandemic. It outlines 4 ways brands are responding: 1) adapting manufacturing to provide essential supplies, 2) discounts/free products, 3) priority shopping, and 4) supporting those impacted. The document also discusses why brands should respond to meet rising consumer expectations of financial, emotional, and practical support. While marketing budgets are decreasing, the document argues brands should maintain marketing to build long-term brand awareness and mental availability, as those who cut marketing often see declines later. It identifies 5 new opportunities for brands during this time: understand customer reality, sell when people want to buy, clear backlogs, plan for recovery, and strengthen
Now, next and near future: Our planning framework for Covid-19 and beyondDani Goodwin
Here at twentysix, we’ve been working non-stop to guide our clients through these uncertain times. From this experience, we’ve produced a free marketing strategy playbook to support businesses with the now, next and near future.
How to create advocacy and conversation, Planning-ness 2009Frank Striefler
here is my (low res) presentation from the planning-ness conference in SF: http://planningness.com/
big thank you to mark lewis & his team for putting together such a great conference.
also big shout out to brian chandra for making it smarter and prettier (linkedin.com/in/brianchandra)
Digital Packaging: A Recession Proof Market Opportunityrosehaus
Digital packaging provides a recession-proof opportunity for marketers. It allows companies to quickly change labels and packaging as product formulations change at a low cost compared to traditional printing methods. Kiss My Face, a natural body care company, uses digital printing for its 200+ SKUs as it needs vibrant colors and the ability to change labels frequently. Digital printing provides custom designs at affordable prices and enables multi-channel marketing approaches by including interactive elements like QR codes that link to online content. As a result, the package has become a key marketing document for companies.
A whitepaper about the b2b marketing that changed into b2p: business to people. Includes b2b cases and a top 10 survival guide for everyone looking for inspiring b2b campaigns.
As businesses increasingly look to mobile as a key element of their business model rather than simply another marketing channel, we examine the response of CMOs worldwide to the challenges and opportunities that mobile represents.
http://www.tnsglobal.com/mobilelife
The document provides 10 steps for succeeding in B2B marketing on the "New B2B Frontier". The steps include embracing transparency, wrapping hard sells in soft shells, thinking like a publisher by creating content for social media, telling stories to enable selling, emphasizing company culture and vision, embracing employee advocacy, creating a consistent brand voice, sharing content across platforms, turning clients into ambassadors, and consistently producing unique content while using the right marketing mix. The document also includes examples of successful B2P campaigns for various brands that demonstrate these principles.
In search of the compelling and consistent message paul stein - world jewis...iof_events
The document discusses how World Jewish Relief, a medium-sized faith-based charity, is building a fully integrated communications strategy to improve its messaging and increase awareness. It notes the charity's inconsistent messaging in the past, and its CEO's goal to win over hearts and minds, not just wallets, by conveying what the charity stands for through its Jewish values. The charity is working with an agency to develop a strategy focused on brutal simplicity of thought, conveying a simple, universally relevant truth about the brand and a catalyst for belief and action. The strategy aims to better segment the charity's database and focus messaging on key targets through an integrated, multi-channel approach.
The document outlines the process a team took to develop a marketing concept for Brazil. They began with desk research on Brazil and existing campaigns. This informed the development of hypotheses around Brazilian values like patriotism. Consumer feedback validated the importance of showing Brazil's beauty and connecting to people through shared national pride versus individual promises. The final concept board proposed a shareable social media campaign merging brand values with pride in Brazil by highlighting the country's beauty and people's desire to connect.
This document discusses the importance of brands becoming useful to consumers in 2020 and beyond. It introduces the Bleublancrouge/Ipsos Utility Barometer, which measures six drivers of brand utility - captivate, co-exist, mobilize, inspire, challenge, and collaborate. The barometer was used to survey Canadians on over 100 brands. Key findings include that co-existing with consumers by making their daily lives easier has the most significant impact on perceived brand utility. Going forward, brands need to focus on problem-solving, demonstrating continued commitment, and acting on a human scale to build lasting relationships with consumers.
Brand As Verb: Principles of High Performing Experience BrandsBen Grossman
This document discusses closing the "experience gap" between what brands promise and the actual experiences consumers have. It outlines 5 principles for improving customer experiences: 1) Add value for consumers, 2) Invite consumer participation, 3) Use user-first design, 4) Inspire sharing of brand experiences, and 5) Create brand content that consumers want to engage with rather than interrupting them. It provides examples of brands like KLM, Ikea, Dove, and Honda that have successfully implemented these principles through campaigns, programs and digital experiences. The overall message is that brands must shift from focusing on marketing messages to focusing on the experiences they provide and the value they deliver to consumers.
The Friendship Model: How to build brand advocacy in a consumer-driven world.Brandon Murphy
The Friendship Model: How to build advocacy in a consumer-driven world. This presentation is an orientation for the philosophy and practical approach that changed an advertising agency to an advocacy agency.
Brands must adapt their marketing strategies to survive in today's increasingly competitive environment. Traditional methods like television advertising are becoming less effective at reaching consumers who now spend more time online and on mobile devices. Beer brands in particular are experimenting with new media channels and experiential activities to better engage customers. This includes sponsoring live music events, film festivals, and branded experiences to build deeper relationships with audiences. Successful approaches tailor the message and find simple ideas that can be delivered across different channels to create a consistent brand experience.
Brands Re:charge, Re:invent, Re:engage in today's timesGaurav Kayal
This document discusses trends in branding and provides recommendations for brands. It covers:
1) How branding has evolved from traditional approaches to being more customer-centric and utilizing social media.
2) Why traditional branding will fail given changes like customer empowerment, social media, and information being a deciding factor in decisions.
3) Technological trends point to branding needing to be customer-centric and focus on sharing, dialogue, expression, feedback, and engagement through collaboration and information sharing with friends.
4) Brands need to interact with customers through social media to connect, search, express, discuss, update, communicate, and collaborate as social media involves an exchange.
HOW B2B COMPANIES CAN USE A CONTENT MARKETING AGENCY TO STAND OUT FROM THE CR...Tomorrow People
In our hyper-competitive world, standing out from the crowd has never been more important. Financial results from the world’s biggest advertising network WPP, run by ad boss Sir Martin Sorrell, underscore the importance of differentiation in today’s challenging economy.
This document provides an overview of the Mullen agency, including its operations, services, and approach. It notes that Mullen has over 650 employees across 6 offices, over $1 billion in billings, and serves clients across various industries. It emphasizes Mullen's integrated approach combining strategy, creative, media, analytics, digital, PR/social, and other services. It also highlights Mullen's focus on collaboration to develop higher-value ideas and helping challenger brands launch new products and hijack cultural conversations through innovative social media approaches.
The document discusses how marketing and branding has shifted from being defined by big advertising campaigns and awards to being defined through everyday customer interactions. It argues that today, 85% of brands are shaped by ordinary conversations people have about brands and everyday experiences with brands, rather than Hollywood-style marketing campaigns. It also notes that successful modern brands like Amazon, Lego, and Monster Energy focus on optimizing everyday touchpoints like customer service, retail experiences, and social media instead of prioritizing big advertising campaigns and awards. The era of brands being solely controlled through large marketing campaigns and big creative agencies defining brand narratives is coming to an end, as customers now have more influence over brands through online conversations and interactions.
This presentation gives insight into the marketing strategy of P&G.
It deals with various marketing capabilities which the P&G is exploring to continue to be the world leader in consumer goods market.
This document summarizes the results of a survey of over 130 beauty executives about their top concerns. The number one research concern was determining why consumers rejected certain retail channels. Knowing how their brand compares to others and connecting emotionally with consumers were the top branding concerns. The executives ranked new product concepts and a powerful online presence as their biggest strategy concerns. Overall, executives were confident in their brands but recognized the need to adapt to changes in how consumers shop.
This document discusses how brands can compete in the new digital world by becoming more relevant. It emphasizes that audiences crave real human interaction and personality from brands. To find relevance, brands must know their target audience intimately by understanding where they spend time and why. They must have a presence across channels and be able to listen, learn, evolve and seize topical moments. Content is the preferred way for audiences to get to know companies rather than ads. The document provides examples of how brands improved relevance through their content strategies, increasing engagement, visits, and sales. It encourages brands to explore channels, tell customer stories, and test small content ideas.
The document discusses how storytelling can drive revenue for brands. It provides examples of how companies like the National Guard and Kleenex have used cinema events to tell their brand stories in an engaging way. The key aspects of an effective brand story are that it is authentic, makes an emotional connection with the audience, and inspires them to take a desired action. Telling stories through mediums like cinema can help audiences connect more with the brand in an immersive environment.
The document provides guidance on how brands can respond to changing consumer behaviors and opportunities during the COVID-19 pandemic. It outlines 4 ways brands are responding: 1) adapting manufacturing to provide essential supplies, 2) discounts/free products, 3) priority shopping, and 4) supporting those impacted. The document also discusses why brands should respond to meet rising consumer expectations of financial, emotional, and practical support. While marketing budgets are decreasing, the document argues brands should maintain marketing to build long-term brand awareness and mental availability, as those who cut marketing often see declines later. It identifies 5 new opportunities for brands during this time: understand customer reality, sell when people want to buy, clear backlogs, plan for recovery, and strengthen
Now, next and near future: Our planning framework for Covid-19 and beyondDani Goodwin
Here at twentysix, we’ve been working non-stop to guide our clients through these uncertain times. From this experience, we’ve produced a free marketing strategy playbook to support businesses with the now, next and near future.
Updated presentation as presented at the Community 2.0 Conference in Las Vegas in May 08.
Email me to get access to the latest study results @ francois [at] beelinelabs.com
I have my fanbase - now show me the money!Brendan Millar
Presented by Flok & Facebook as part of Social Media Week Singapore 2013.
Presenters - Yalena Razis (Flok), Sunita Kaur (Facebook), Brendan Millar (Flok)
John Simpson, Founder and CEO of One North Interactive, shares his insights on the challenges of modern B2B marketing, how things are changing and what we as marketers can do to keep up.
From the 2014 Experience Lab: Reimagine Marketing. To watch a video of the presentation, visit http://bit.ly/1ySQHBP.
10 Actions To Help Ensure Your Business Succeeds | BBH StockholmAlexander Niléhn
A BBH briefing on how to ensure your business succeeds in the time of COVID-19: How brands stay relevant, stay useful and emerge strong.
Please steal and share.
Presentation given at the Food & Beverage Conference in Athens, November 2008. Based on insights research done in Greece, we present 10 topics to (make you) think about, with a focus on customer centric marketing and innovation.
The document discusses how brand point management can deliver compelling and consistent brand experiences through strategic, creative, and executional expertise at every touchpoint where consumers interact with a brand, whether at home, on the go, in stores, or on shelves. It outlines Schawk's capabilities across various practices to strategically plan brands, creatively bring them to life, and execute branding consistently worldwide through premedia services. Schawk aims to nurture brands from concept to market by maximizing opportunities for consumers to experience passion for the brand.
EyeforTravel - Sales & Marketing in Travel Asia-Pacific 2008EyeforTravel
In-depth analysis, thought-provoking case
studies and essential networking at the
industry’s premier sales and marketing event.
http://events.eyefortravel.com/smapac/?q=smapac?t=scribd
http://www.eyefortravel.com/?t=scribd
Winsights Marketing is a consulting firm that helps companies increase sales through effective marketing strategies and tactics. They have expertise in areas like new product development, package design, advertising, and sales training. The document provides examples of how Winsights has helped clients, including introducing new products that increased sales by over $1 million for one baking company, and conducting strategic planning that reduced losses by $9 million for an international meat supplier.
The document discusses the differences between social CRM and social media management. Social CRM involves applying CRM principles like segmentation, targeting, and analytics to social media platforms at scale. However, social media interactions are often one-to-many conversations rather than one-to-one. The document also notes that while most brands think customers follow them for a sense of community, customers actually follow brands primarily to get discounts. It suggests that brands should focus on having more meaningful conversations that drive business value and serve customers rather than just engaging for engagement's sake.
A Guide to a Winning Interview June 2024Bruce Bennett
This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
Leadership Ambassador club Adventist modulekakomaeric00
Aims to equip people who aspire to become leaders with good qualities,and with Christian values and morals as per Biblical teachings.The you who aspire to be leaders should first read and understand what the ambassador module for leadership says about leadership and marry that to what the bible says.Christians sh
Joyce M Sullivan, Founder & CEO of SocMediaFin, Inc. shares her "Five Questions - The Story of You", "Reflections - What Matters to You?" and "The Three Circle Exercise" to guide those evaluating what their next move may be in their careers.
Learnings from Successful Jobs SearchersBruce Bennett
Are you interested to know what actions help in a job search? This webinar is the summary of several individuals who discussed their job search journey for others to follow. You will learn there are common actions that helped them succeed in their quest for gainful employment.
We recently hosted the much-anticipated Community Skill Builders Workshop during our June online meeting. This event was a culmination of six months of listening to your feedback and crafting solutions to better support your PMI journey. Here’s a look back at what happened and the exciting developments that emerged from our collaborative efforts.
A Gathering of Minds
We were thrilled to see a diverse group of attendees, including local certified PMI trainers and both new and experienced members eager to contribute their perspectives. The workshop was structured into three dynamic discussion sessions, each led by our dedicated membership advocates.
Key Takeaways and Future Directions
The insights and feedback gathered from these discussions were invaluable. Here are some of the key takeaways and the steps we are taking to address them:
• Enhanced Resource Accessibility: We are working on a new, user-friendly resource page that will make it easier for members to access training materials and real-world application guides.
• Structured Mentorship Program: Plans are underway to launch a mentorship program that will connect members with experienced professionals for guidance and support.
• Increased Networking Opportunities: Expect to see more frequent and varied networking events, both virtual and in-person, to help you build connections and foster a sense of community.
Moving Forward
We are committed to turning your feedback into actionable solutions that enhance your PMI journey. This workshop was just the beginning. By actively participating and sharing your experiences, you have helped shape the future of our Chapter’s offerings.
Thank you to everyone who attended and contributed to the success of the Community Skill Builders Workshop. Your engagement and enthusiasm are what make our Chapter strong and vibrant. Stay tuned for updates on the new initiatives and opportunities to get involved. Together, we are building a community that supports and empowers each other on our PMI journeys.
Stay connected, stay engaged, and let’s continue to grow together!
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For more, visit pmissc.org.
In the intricate tapestry of life, connections serve as the vibrant threads that weave together opportunities, experiences, and growth. Whether in personal or professional spheres, the ability to forge meaningful connections opens doors to a multitude of possibilities, propelling individuals toward success and fulfillment.
Eirini is an HR professional with strong passion for technology and semiconductors industry in particular. She started her career as a software recruiter in 2012, and developed an interest for business development, talent enablement and innovation which later got her setting up the concept of Software Community Management in ASML, and to Developer Relations today. She holds a bachelor degree in Lifelong Learning and an MBA specialised in Strategic Human Resources Management. She is a world citizen, having grown up in Greece, she studied and kickstarted her career in The Netherlands and can currently be found in Santa Clara, CA.
2. Storytelling.
Creating compelling stories that evoke emotion
and inspire action.
TELLING They are told in many ways, but no matter how
YOUR
we express them, they should always represent
the realization of brand and culture. They should
bring to life strategy and provide the pathway to
achieving organizational goals and objectives.
STORY This book will give you a glimpse into my story
and how I’ve helped others to tell theirs.
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com
3. BIG
TELL IT WITH A
SHOW
They may forget what you say,
they may forget what you do…
but they will never forget the
way you made them feel.
The Longaberger Company National Sales Convention
4. THE CHALLENGE
The Longaberger Company National Sales Convention
Sales are declining. Morale is low. A new compensation structure meant to spread the wealth has
alienated top performers and your “Made in America” story is being diluted by a global outsourcing
initiative. Bottom line: you’re in trouble. In the face of these major setbacks, how do you excite, educate
and inspire your sales field?
THE SOLUTION
Reinvent The Longaberger Company National Sales Convention to create a grassroots movement of pride and
loyal brand ambassadors. To take the convention from a standard corporate sales training to a “can’t
miss” experience, an event identity based on the “Made in America” story was created and served
as the guiding principle for all event elements. Attendees were treated to a more streamlined event
with less wait time in a new theatrical evening format and numerous activities all designed to honor
and inspire associates.
THE RESULTS
Post-event survey results revealed significant improvements in all key areas. More than 90 percent of
attendants said they would plan to attend again the following year and 98 percent would encourage
other sales associates to attend. In addition to excellent associate satisfaction results, the convention
proved to be a valuable sales tool as use of The Company Store increased by 67 percent.
But what does an incredible event mean for the bottom line? Everything. Sales rose by more than
20 percent in the month following the convention.
200,000 Online Increase
up 78% in sales
registration
square feet to end consumers
of hands-on
educational experience by 20%
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com
5. TELL IT
WITH
A CAMPAIGN
If life deals you a vanilla market,
it’s time to make a shake up.
And don’t forget the cherry on top.
Grant Medical Center Signature Advertising Campaign
6. THE CHALLENGE
Grant Medical Center Signature Advertising Campaign
Location, location, location. Grant Medical Center’s world-class, nationally renowned Trauma Unit is
the only level one center in Columbus, Ohio. In fact, it’s where they would take the President of the
United States if he was badly injured in the region. But patients don’t even want to go there for a
knee replacement. How can you overcome location and experience barriers to change the perception of an
urban hospital from the knife and gun club to a place where families want to go for healthcare? You
can’t be shy. You need a bold statement. You need cinematic images and an emotional battle cry
to rally your audience.
THE SOLUTION
Create a comprehensive identity building campaign that addresses the challenges directly and breaks through
the market clutter. Based on empirical research, the creative and brand platform developed included
a comprehensive campaign that addressed the four main barriers to use: location, experience,
image and physician referral. Using large double truck print advertisements and heavy outdoor,
radio and TV advertisements, the campaign needed to shift overall consumer preference from 6 to 8
percent over the course of a year.
THE RESULTS
The “Not Just Good. We’re Grant” campaign exceeded expectations by shifting overall preference from
6 to 16 percent in just 6 months in the market. In addition, consumers who saw the campaign thought
more highly of the hospital, its services and physicians; physicians were more inclined to refer
patients to the hospital; and patients were more likely to request Grant as their hospital of choice.
Finally, results showed that the advertisements broke through the market clutter and consumers
recalled key themes from the campaign.
Shift in Physicians key themes
overall preference
Consumers recalled
from 6% to 16% were more likely from the campaign
in 6 months to refer patients
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com
7. TELL IT
ACROSS
THE COUNTRY
I’ve got the station wagon,
mom has the costume trunk…
let’s get this show on the road!
Universal Studios Hollywood Stunt School
8. THE CHALLENGE
Universal Studios Hollywood Stunt School
How do you drive attendance to your theme park with a conservative budget and no media buy? How can you
keep your most popular attractions at the top of consumers’ minds and tease upcoming promotions
and attractions at the same time? It has to be grassroots, high impact and low cost. It has to create
the opportunity for media coverage that captures the imagination of the audience.
THE SOLUTION
Create a 6-week, 12-city regional mobile marketing tour that leverages live talent as a “hook” to provide a
unique opportunity to involve local and regional TV and radio personalities. The Universal Stunt School
Truck Tour was a 53-foot custom convertible truck that contained a full sound effects studio, a green
screen stage, two 35-foot tall high fall truss towers, a slide for life, and a 300-square-foot LED video
wall. A public experience and an interactive school show in targeted downtown locations were run to
maximize exposure during the tour.
THE RESULTS
The tour was the most successful mobile marketing campaign Universal Studios Hollywood had produced to
date driving a 12 percent increase in summer theme park attendance. It earned 6.5 hours of unique
television coverage and more than 4.5 million media impressions, attracted 15,000 attendees and
came in $66,000 under budget.
under
$66,000
4,798,000 12% increase
budget
in summer theme
media impressions park attendance
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com
9. TELL IT TOA
NEW
AUDIENCE
Building it and waiting for them to
come. That is so 1989. How about
taking the dream to the field?
The Longaberger Company Tournament of Roses Parade Float
10. THE CHALLENGE
The Longaberger Company Tournament of Roses Parade Float
You have just developed a new line of products to appeal to a new and hipper audience but your primary
market is saturated. 70 percent of your product sales and sales field associates are in a tri-state area
in the Midwest. You need to share the Longaberger story and the home business opportunity with
a national audience without spending a fortune in advertising, excite current associates about your
venture into a new market and do it all with a big splash.
THE SOLUTION
With a national viewership of more than 54 million, 1 million total attendees and its hand-crafted
tradition, The Tournament of Roses Parade was the perfect vehicle to introduce The Longaberger
Company to a national audience. Because sales field associates were the number one way to reach
customers and potential new associates, The Let Me Call You Sweetheart™ Rose Parade float and
At Longaberger, we’ve had a passion for parades ever
since our founder Dave Longaberger asked our craftsmen
Like the Rose Parade, it’s steeped in tradition but timeless in
®
its execution. Best of all, it’s handmade to last a lifetime—just like the
campaign were designed to provide participation opportunities to all associates and give them ownership
Dave Longaberger with the
“world’s largest basket” float.
and women to weave the world’s largest basket for our
hometown parade in 1980. That was a big deal, but to have
a float in the Rose Parade is a dream come true. To commemorate the
®
memories you’ll create at this extraordinary event.
Handcrafted baskets like this are available through
an Independent Longaberger Sales Consultant.
of the new venture. The company-wide experiential campaign included a sales contest to select
occasion, we’ve crafted the 2004 Let Me Call You Sweetheart™ Basket. Call to order your memories today!
order your memories today!
2004 Let Me Call You Sweetheart Basket & accessories
12 float riders, while top sales performers were invited to make up the 500-person decorating team.
Available January 1-31, 2004
C a l l 1 . 8 0 0 . 9 6 6 . 0 3 74 t o f i n d y o u r I n d e p e n d e n t L o n g a b e r g e r C o n s u l t a n t o r v i s i t w w w. l o n g a b e r g e r. c o m .
THE RESULTS
The Longaberger Company’s Tournament of Roses Parade float was the winner of the 2004 President’s
Trophy—an honor rarely bestowed upon a first year participant. The company’s participation in the
parade became a unique sales driver, providing sales associates with an opportunity to reach
out to a new audience and a national event to share with current customers. To celebrate the
company’s participation in the parade, a limited edition basket was created. This was the first
participant product developed specifically in recognition of the event in parade history. In addition,
a micro Web site dedicated to the event received 220,000 hits.
Post parade
Winner of 2004
President’s 220,000
Web hits
Trophy
event with 70,000
Attendees Micro Web site
with more than
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com
11. TELLNEW
A WHOLE
IT
WAY
How do you turn up the volume?
Make sure everyone is reading
from the same storybook.
OhioHealth Human Resources Internal Branding and Culture Development
12. THE CHALLENGE
OhioHealth Human Resources Internal Branding and Culture Development
For most companies, being named as one of FORTUNE magazine’s “100 Best Companies to Work
For” would be an accomplishment to hang their hats on. For OhioHealth, it put them in a new league
of excellence and created a challenge to uphold their position and prove the ranking wasn’t a fluke.
THE SOLUTION
In a system as large as OhioHealth, unity and consistency are constant challenges. To elevate
the associate experience, an overarching synergistic platform with master and sub-brands for all human
resources initiatives was developed. Associate celebrations that previously were not connected to one
another were unified under one umbrella that allowed for consistent and connective messaging and
event development. In addition, the HR People and OhioHealthy brands were developed to create
unity among the human resources department’s numerous undertakings.
THE RESULTS
With consistent brands and unified templates from which to develop new initiatives, the platform
myREWARDS
OhioHealthy Menu: allowed for successful delivery of messaging and cost savings related to event and collateral
Cover material development. Ultimately, the platform proved to be an essential undertaking in further developing
OhioHealth’s culture and associate satisfaction. After the platform’s implementation, OhioHealth was
2009 TOTAL REWARDS GUIDEBOOK
Menu cover concept borrows ele- ranked again on the “100 Best Companies to Work For” list – ranking 18th, a marked improvement
ments from the brand presenta-
over their initial 52nd ranking.
tion for OhioHealthy and marries
them with the overall brand for HR
that is currently being developed.
This is the first place we see the
Collateral, creative Increase in
Event expense associate
silhouettes of our “Healthy” peo-
and production
savings
ple, but they appear throughout as
inspiration, without age, gender
costs reduced brand awareness
by 10%
or other divisive issues distracting
from the goal. Colors are pulled and utilization of programs
directly from the brand promotion of 20% and services by 30%
and remain within the OhioHealth
brand. Dot pattern is throughout
as a unifying element.
RODRICK PAULEY
240 Liberty Street #1207
BENEFITS FOR RESIDENTS, Columbus, OH 43215
FELLOWS AND INTERNS
614.849.8617
rodrickpauley@yahoo.com
14. SELECTED
CLIENTS
The Longaberger Company
The Walt Disney Company
Cardinal Health
Procter and Gamble
OhioHealth
Universal Studios Hollywood
City of Dublin
Big Yellow Box by Crayola
Jones New York
Viacom/National Amusements, Inc.
RODRICK PAULEY
240 Liberty Street #1207
Columbus, OH 43215
614.849.8617
rodrickpauley@yahoo.com