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A Resume and Career Development
Program for Students in Management and
Marketing
Dr.P.Kameswara Rao,MBA.,PhD.,
PRINCIPAL
MANAGERIAL
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UIC Resources for Students
How to use ROPES
Management
Marketing
Interesting Web Sites for Career Planning
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ROPES
Resume Oriented Personal Experiences and Skills
How to Use ROPES
– Origin and Model
– Symbols
– Printing Sections of ROPES
• Origin and Model
ROPES provides you with information about four job areas and 23 job
titles in Management and five job areas and 24 job titles in
Marketing. For each specific job title you can see:
– a job description
– a list of skills used in that job
– questions to ask yourself that link job skills to specific coursework
taken in Managerial studies and/or your own personal experiences.
(Use the blue forward button at the upper right to move to the next page)
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ROPES is designed to let your climb your career path with clearly
focused ideas for education, resumes, and job interviews.
• For example, if you want a job in advertising, you can look at five different job
titles and know exactly what each type of job entails, the skills needed and the
ways it links to your own experience, coursework and interests.
ROPES is based on:
• Department of Labor listings of areas of work, job titles, and needed skills in the
fields of Management and Marketing, and
• faculty surveys of the skills developed in Department courses.
The results give you a heading for the top of your career path. In
fact, the title, ROPES, comes from the classic book, The Ropes to
Skip & the Ropes to Know: The Inner Life an Organization by R.
Richard Ritti and G. Ray Funkhauser.
ROPES starts with areas of Management and Marketing.
Within each area there are industry groupings, for example,
Business or Sales. Specific jobs are listed for each area. The next
two pages present the ROPES model, first for Management and then
for Marketing. The page that follows these models tells you how to
use symbols to skip around in ROPES.
(Use the blue forward button at the upper right to move to the next page)
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Management
MANAGEMENT
Business and
Industry
Education and
Government
Business Analyst
Claims Adjuster
Credit Manager
Director of Career Services
College Dean
School Administrator
Teacher
Military Officer
Politician
Comptroller
City Manager
Territory
Manager
Operations
Management
Customer Service
Manager
Pricing/Distribution
Specialist
Underwriter
Human Resource
Manager
Hotel/Restaurant Manager
Manager Trainee
Level 2
23 Job Positions
Level 1
Four Areas
Traffic Manager
Chief Executive Officer
Government Analyst
Urban Planner
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Marketing
MARKETING
Sales
Marketing
Research
Marketing
Management
Advertising
Retail
Marketing Director
Marketing Associate
Marketing Business
Manager
Marketing/Sales Manager
Advertising Traffic
Coordinator
Media
Planning/Buying/Research
Creative Services
Advertising Copywriter
Retail Sales
Representative
Retail Store Manager
Brand Manager
Product Manager
Field Service
Director
Research Analyst
Sales Representative
Account Executive
Manufacture
Representative
Wholesale Dealer
Level 2
24 Job Positions
Level 1
Five Areas
Marketing Research
Director
Junior Marketing
Research Analyst
Interviewer
Advertising Account
Manager
Purchasing Agent
Buyer, Retail Store
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• Symbols
Pages are linked in ROPES. You can move from general
areas to specific jobs. Be sure to click only once and only when you
see the “hand” symbol that indicates a linking source.
Types of Symbols The symbols at the upper right of each page take
you to core areas of exploration in Management and Marketing, the
last page you viewed, backward or forward one page, or home to
the cover page.
• Printing
ROPES is written in PowerPoint. If you are linked to a printer, you
can print parts of it now or download it to a disk and then use a
PowerPoint program to print all or sections of the program. You can
also print specific slides since each slide (page) is numbered and
easily located.
Ready to start? Go to the next page and link to areas in Management
or Marketing. You can also use the home button at the top right of
any page to return to the beginning of ROPES and then enter any
section of the ROPES program.
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MANAGEMENT
Areas in Management and Marketing
MARKETING
M
Advertising
Sales
Marketing Management
M
Retail
Marketing Research
Business/Industry
Education/
Government
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Business/Industry
Jobs in Management
Business/Industry
Business/Industry
B
B
Chief Executive Officer
Management Trainee
Hotel/Restaurant
Manager
Human Resource
Manager
Underwriter
Pricing/Distribution
Specialist
Customer Service Manager
Operations Manager
Territory Manager
Business Analyst
Claims Adjustor
Credit Manager
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Education
Jobs in Management
Education/Government
Government
E
G
Director of Career
Services
College Dean
School Administrator
Teacher
Military Officer
Traffic Manager
Politician
Comptroller
City Manager
Urban Planner
Analyst
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Sales
Jobs in Marketing
Sales
S
Manufacture Representative
Wholesale Dealer
Account Executive
Sales Representative
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Market Research
Jobs in Marketing
Market Research
R
Research Analyst
Marketing Research Director
Junior Marketing Research Analyst
Field Service Director
Research Interviewer
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Marketing Management
Jobs in Marketing
Marketing Management
M
Brand Manager
Product Manager
Marketing Director
Marketing Associate
Business Manager
Marketing/Sales Manager
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Advertising
Jobs in Marketing
Advertising
A
Traffic Coordinator
Account Management
Media Planning/Buying/Research
Creative Services
Advertising Copywriter
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Retail
Jobs in Marketing
Retail
R
Retail Store Manager
Retail Sales Representative
Buyer, Retail Store
Purchasing Agent
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Business / Industry
Chief Executive Officer
Job Description
Skills
Questions
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Chief Executive Officer
Job Description
• Set the overall direction of the organization.
• Concentrate on such areas as community outreach,
planning, marketing, human resources, finance, and
complying with government regulations.
• Their range of knowledge is broad, including current
developments in the business arena.
• CEO’s make long-term institutional plans by
assessing the need for services, personnel, facilities,
and equipment, and recommending changes.
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Chief Executive Officer
Skills
• CEO’s need leadership ability, as well as
technical skills, to provide quality while
satisfying demand for financial viability,
cost containment, and public and
professional accountability.
• Most CEO positions require a graduate
degree in business administration, or
other professional field.
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•Chief Executive Officer
Questions
• Do you want to use a broad knowledge of the professional and
business skills required for a particular industry?
• If needed, are you willing to complete a graduate MBA or
professional degree?
• Have you taken a variety of undergraduate core courses,
including strategy or entrepreneurship to assess your interests?
• Do you enjoy exercising leadership skills and using your
knowledge of accounting, finance, management, and strategy to
direct and redevelop a company’s growth?
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Business / Industry
Manager Trainee
Job Description
Skills
Questions
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Manager Trainee
Job Description
• Take part in the daily activities of the head manager.
• This includes duties such as personnel, secretarial, payroll,
information and data processing, scheduling, and supply
management.
• Trainees sometimes known as first-line managers, directly
oversee various support services, which they report on to the
head manager.
• They generally work alongside those who they supervise.
• The work can be stressful, as they attempt to schedule work and
meet deadlines.
• They are evaluated on their performance and improvements
made that benefit the company as a whole.
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Manager Trainee
Skills
• Must be familiar with general office and administrative
procedures and equipment.
• Educational requirements vary widely, depending on
the size and complexity of the organization, however,
most employers looking for first-line managerial
positions prefer at least an associate degree in
business or management.
• They should have excellent communications skills,
and be able to establish effective working
relationships with many different people.
• Ability to work under pressure and cope with
deadlines is also important.
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Manager Trainee
Questions
• Have you taken introductory courses in management, business
communications, and in computer programs targeted for
business?
• Do you have knowledge and skills in team management? Have
you taken courses where you demonstrated leadership in team
projects?
• Do you have knowledge and/or experience in supervising
others?
• Have you developed management skills through volunteer work
or leadership in college organizations?
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Business / Industry
Hotel / Restaurant Manager
Job Description
Skills
Questions
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Hotel/Restaurant Manager
Job Description
• Hotel and restaurant managers strive to ensure their guests will
have a pleasant stay by providing many of the comforts of
home, with much less work.
• They are responsible for the efficient and profitable operation of
their respective establishments.
• Computers are used extensively to keep track of bills,
reservations, meetings, and special events; to order food,
beverages, and other supplies; and to prepare reports for
owners, and/or top management.
• Managers constantly work with computer specialists to ensure
that the computer system functions properly, and should the
system fail, they must guarantee that the guest’s needs continue
to be met
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Hotel/Restaurant Manager
Skills
• Flexibility to work shifts, including nights,
weekends, and holidays.
• Ability to handle pressure of coordinating a wide
range of functions.
• Stress management is a must, especially when
dealing with irate customers.
• Ability to deal with the demands of high traffic
times and the doldrums of the off-peak times.
• Computer knowledge and ability to communicate
and run efficiently while the computers are off-
line.
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Hotel/Restaurant Manager
Questions
• Have you taken the core courses in business?
• Have you taken or are you willing to specialized courses in hotel
or restaurant management if needed?
• Can you adjust your work schedule to fit the staffing needs of
this industry?
• Can you work well as an individual and in teams under
pressure?
• Do you have work experience in the industry? Can you arrange
for an internship experience?
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Business / Industry
Human Resource Manager
Job Description
Skills
Questions
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Human Resource Manager
Job Description
• Human Resource professionals attract the most qualified employees
available, and match them to the jobs for which they are best suited.
• They recruit and interview employees, and advise on hiring decisions in
accordance with policies and requirements that have been established
in conjunction with top management.
• In an effort to improve morale and productivity, and limit job turnover,
they also help their firms effectively use employees’ skills, provide
training opportunities to enhance those skills, and boost employees’
satisfaction with their jobs and working conditions.
• Dealing with high volumes of people is an essential part of the job.
• There are several departments that can develop from specialized
personnel activities, including compensation, benefits, training and
development, and employee relations.
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Human Resource Manager
Skills
• For entry-level jobs, employers generally seek college
graduates.
• Some employers prefer applicants who have majored
in human resources, personnel administration, or
industrial and labor relations.
• Other employers prefer a well-rounded liberal arts
education.
• Most people should have taken courses in
compensation, recruitment, training and development,
and performance appraisal, as well as courses in
management, organizational structure, and
psychology.
• Other relevant courses include statistics, sociology,
political science, and economics.
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Human Resource Manager
Questions
• What basic or specialized courses in HRM have you taken? Did
you work on any projects in these courses that demonstrate
your knowledge or skills in the area?
• Are you interested in a particular area of HRM, for example,
recruitment, training and development, compensation, labor
relations, information systems or employee benefits or
counseling? If so, have you taken courses in related areas such
as computers, communication, or psychology?
• Have you joined professional organizations at the college, local
or national level?
• Do you have experience in the field? Can you arrange for an
internship?
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Business / Industry
Underwriter
Job Description
Skills
Questions
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Underwriter
Job Description
• Approves or denies mortgage loans, following mortgage standards:
Reviews and evaluates information on mortgage loan documents to
determine if buyer, property, and loan conditions meet establishment
and government standards. Evaluates acceptability of loan to
corporations that buy real estate loans on secondary mortgage
markets, where existing mortgages are bought an ad sold by investors.
Approves or rejects loan application, or requests additional information.
Records loan rejection specifying investor and institution guidelines and
basis for declining application, such as insufficient cash reserves.
Assembles documents in loan file, including acceptance or denial, and
returns file to originating mortgage loan office. May be authorized by
federal agency to certify that mortgage loan applicant and property
qualify for mortgage insurance endorsement from federal government
and be designated underwriter.
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Underwriter
Skills
• Interprets and communicates information
• Uses computers to process information
• Serves clients/customers
• Exercises leadership
• Negotiates to arrive at a decision
• Works with cultural diversity
• Basic skills such as reading and writing
• Decision making
• Possess personal responsibility qualities
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Underwriter
Questions
• Do you know how to interpret, decide, and communicate
information through a computer, while exercising leadership?
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Business / Industry
Pricing / Distribution Specialist
Job Description
Skills
Questions
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Pricing/Distribution Specialist
Job Description
• Computes charges for pickup and delivery of items,
such as documents, messages, and packages, using
rate manuals and zone maps: sorts dispatch tickets
and reads postal zone maps and street directories to
determine zone categories for pickup and delivery of
items. Computes charges for services in various
zones, using rate manuals, and quotes rates to
customers upon request. Records changes on report
form.
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Pricing/Distribution Specialist
Skills
• Allocates time
• Allocates money
• Acquires and evaluates information
• Interprets and communicates information
• Uses computers to process information
• Serves clients/customers
• Basic skills such as reading, writing, and
arithmetic
• Possess personal responsibility qualities
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Pricing/Distribution Specialist
Questions
• Do you know how to allocate time and money
while interpreting and communicating
information?
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Business / Industry
Customer Service Manager
Job Description
Skills
Questions
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Customer Service Manager
Job Description
• Directs and coordinates customer service activities of establishment to install,
service, maintain, and repair durable goods, such as machines, equipment,
major appliances, or other items sold, leased, or rented with service contract or
warranty: Reviews customer requests for service to ascertain cause for service
request, type of malfunction, and customer address. Determines staff hours,
number of personnel, and parts and equipment required for service call, utilizing
knowledge of product, typical malfunctions, and service procedures and
practices. Prepares schedules for service personnel, assigns personnel to
routes or to specific repair and maintenance work according to workers’
knowledge, experience, and repair capabilities on specific types of products.
Arranges for transportation of machines and equipment to customer’s location
for installation or from customer’s location to shop for repairs that cannot be
performed on premises. Keeps records of work hours and parts utilized and
work performed for each service call. Requisitions replacement parts and
supplies. May contact service personnel over radio-telephone to obtain or give
information and directions regarding service or installation activities.
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Customer Service Manager
Skills
• Allocates time
• Allocates material and facility resources
• Acquires and evaluates information
• Interprets and communicates information
• Uses computers to process information
• Serves clients/customers
• Exercises leadership
• Basic skills such as reading, writing, and listening
• Creative thinking
• Decision making
• Problem solving
• Possess personal responsibility qualities
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Customer Service Manager
Questions
• Do you know how to allocate time and
material while interpreting, communicating
and making decisions?
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Business / Industry
Operations Management
Job Description
Skills
Questions
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Operations Management
Job Description
• Directs activities of main and branch offices: Interprets and implements
company policies and develops operating procedures to facilitate branch office
operations. Conducts management studies, collecting and interpreting
economic and statistical data to prepare budget estimates, determine work load,
personnel, and equipment requirements, and to forecast future community
needs. Approves branch office personnel assignments and requisition and
installation of new equipment. Locates and appraises properties for proposed
office locations and negotiates lease agreements with property owners.
Prepares office layouts and drawings for administrative review. Inspects branch
office installations and facilities to ensure that company service and operating
standards are followed. Audits branch office accounts and verifies cash
balances to determine accuracy and completeness of financial accounts and
records. Directs security measures for protection of funds and personnel
against injury or loss from sources, such as fire or theft.
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Operations Management
Skills
• Allocates time
• Allocates money
• Allocates material and facility resources
• Acquires and evaluates information
• Organizes and maintains information
• Interprets and communicates information
• Uses computers to process information
• Understands systems
• Selects technology
• Applies technology to task
• Basic skills such as reading, writing, arithmetic, and listening
• Creative thinking
• Seeing things in the mind’s eye
• Possess personal responsibility qualities
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Operations Management
Questions
• Do you know how to understand systems,
apply technology, organize and maintain
information, while allocating time, money and
material resources?
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Business / Industry
Territory Manager
Job Description
Skills
Questions
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Territory Manager
Job Description
• Territory managers are responsible for formulating
policies, directing operations, and ensuring that the
company meets it’s objectives. Territory managers
implement these policies across many different
regions or territories. This often times requires
substantial travel to regional and local offices. It also
entails meeting with different customers, staff, and
executives through various meetings and
conferences.
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Territory Manager
Skills
• Leadership
• Self confidence
• Motivation
• Decisiveness
• Flexibility
• Effective communication (clear/persuasive)
• Stamina
• Sound business judgment
• Highly developed personal skills
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Territory Manager
Questions
• In what class projects have I participated, where I was able to
learn leadership skills and interpersonal skills?
• Am I willing/able to travel?
• In what class(es) have I analyzed case studies that have taught
me good business judgment?
• What class presentations have I done that demonstrate my
effective communications skills?
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Business / Industry
Business Analyst
Job Description
Skills
Questions
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Business Analyst
Job Description
• As it pertains to the field of management, business analysts
(management analysts) find solutions to management problems.
It may entail monitoring inventory control, planning corporate
moves, or company downsizing. The first step is to collect and
analyze information (annual revenues, employment records,
company expenditures). The next step may be to interview
various managers/employees and observe operations. The
general nature of the corporation’s business as well as its
culture must also be considered. The business analyst must
then use his/her extensive knowledge of management systems
to develop solutions.
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Business Analyst
Skills
• Self motivated/disciplined
• Analytical
• Good interpersonal skills for wide range
of people
• Effective communication
• Good judgment
• Allocates time effectively
• Creative
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Business Analyst
Questions
• How can I demonstrate that I am self motivated/disciplined and
that I allocate time well (i.e., Look at credit hours per semester in
relation to work hours, extracurricular activities, community
service, etc.)?
• What math/statistics classes have I taken where I was able to
develop judgment and analytical skills?
• What class presentations have I done that demonstrate my
effective communication skills?
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Business / Industry
Claims Adjustor
Job Description
Skills
Questions
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Claims Adjustor
Job Description
• Claims adjusters work in a variety of fields including
fire damage, marine loss, auto damage, product
liability, and workman's compensation. Adjusters
plan/schedule the activities required to process a
claim. Such activities include investigating the claim,
interviewing witnesses, consulting official records,
inspecting property damage, preparing inspection
reports, negotiating settlements, and authorizing
payments to claimants.
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Claims Adjustor
Skills
• Detail oriented
• Effective communication
• Analytical
• General math
• Background in related field (i.e.,
experience in auto industry is help for an
auto insurance adjuster).
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Claims Adjustor
Questions
• What class presentations have I done that demonstrate my
effective communication skills?
• What math/statistics classes have I taken that demonstrate my
knowledge of math and analytical abilities?
• What complex class projects have I done that demonstrate
attention to detail?
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Business / Industry
Credit Manager
Job Description
Skills
Questions
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Credit Manager
Job Description
• Credit managers oversee the flow of financial
instruments, monitor the extension of credit, establish
credit rating criteria, establish credit ceilings, assess
risk of transactions, raise capital, analyze
investments, and control flow of cash receipts and
disbursements. Also, they analyze cash flow
projections to determine if loans are needed to meet
cash requirements. Finally, some credit managers
prepare financial operating reports to ensure that the
firm satisfies tax and regulatory requirements
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Credit Manager
Skills
• Ability to work independently and with
others
• Ability to analyze detailed account
information
• Effective communication
• Extensive PC knowledge
• Operations awareness
• Tact
• Good judgment
• Personal skills/relationship building
MANAGERIAL
STUDIES
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63
Credit Manager
Questions
• What class presentations have I done that demonstrate my
effective communication skills?
• What independent/group projects have I done that demonstrate
my ability to work by myself and with others?
• From what classes have I gained extensive PC knowledge (i.e.,
IDS)?
• How well did I do in Operations Management and Accounting
classes?
• What case studies have I done that demonstrate my good
judgment?
MANAGERIAL
STUDIES
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64
Government
Military Officer
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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65
Military Officer
Job Description
• Functional support and administrative occupations in military
service require the same skills as similar jobs in private
businesses and government agencies. Officers in this category
work as directors, executives, adjutants, administrative officers,
personnel managers, training administrators, budget officers,
finance officers, public affairs officers, accountants, hospital
administrators, inspectors, computer systems managers, and
lawyers. Enlisted personnel in this category work as accounting,
payroll, personnel, and postal clerks; computer programmers
and operators; chaplain assistants; counseling aides; typists;
and storekeepers.
MANAGERIAL
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Military Officer
Skills
• Experience in Government Relations
• Leadership
• Strong interpersonal skills
MANAGERIAL
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67
Military Officer
Questions
• Am I a strong leader or can I be?
• Do I have an outgoing personality?
• Am I good working with others
MANAGERIAL
STUDIES
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68
Government
Traffic Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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69
Traffic Manager
Job Description
• Ensure that the quality, performance, and safety of equipment,
operations, and personnel are adhered to.
• Inspectors may inspect aircraft and equipment manufacturing,
maintenance and repair, or procedures. They may work in the
areas of operations, maintenance. They enforce laws governing
imports and exports. Stationed in the United States and
overseas at airports, seaports, and border crossing points, they
examine, count, weigh, gauge, measure, and sample
commercial and non commercial cargoes entering and leaving
the United States. They inspect baggage and articles carried by
passengers and crew members to insure that all merchandise is
declared, proper duties are paid, and contraband is not present.
MANAGERIAL
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70
Traffic Manager
Skills
• Educational Experience
• Entry Level Experience
MANAGERIAL
STUDIES
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71
Traffic Manager
Questions
• Do I have the educational knowledge of the different
requirements and laws which a traffic manager will come in
contact with.
MANAGERIAL
STUDIES
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72
Government
Politician
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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73
Politician
Job Description
• Study all aspects of human society. Their research provides
insights that help us understand the different ways in which
individuals and groups make decisions, exercise power, and
respond to change. Political scientists study the origin,
development, and operation of political systems and public
policy. They conduct research on a wide range of subjects such
as relations between the United States and other countries, the
institutions and political life of nations, the politics of small towns
or a major metropolis, or the decisions of the U.S. Supreme
Court. Studying topics such as public opinion, political decision
making, ideology, and public policy, they analyze the structure
and operation of governments as well as various political
entities.
MANAGERIAL
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Politician
Skills
• Educational Background
• Ability to Analyze and Research
• Ability to make good decisions when
needed
MANAGERIAL
STUDIES
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75
Politician
Questions
• Do I have strong presentation skills?
• Do I have the connections to other politicians to help enhance
my career?
• Will I be a good leader?
MANAGERIAL
STUDIES
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76
Government
Comptroller
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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77
Comptroller
Job Description
• Oversee general duties including accounting, management,
administrating, organizing, planning of daily operations. Must be
able to make concise decisions and have strong leadership
skills.
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78
Comptroller
Skills
• Educational Background
• Able to manage large groups
MANAGERIAL
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79
Comptroller
Questions
• Am I an outgoing individual who can encourage others?
• Do I have strong leadership skills?
MANAGERIAL
STUDIES
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80
Government
City Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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81
City Manager
Job Description
• City manager is an administrator who runs the everyday work of
local government. City manager is normally an appointed
position. They manage city administration/ county government
to operate in accordance to the policies set by city council and
other elected authority.
MANAGERIAL
STUDIES
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82
City Manager
Skills
• Management level work experience
• Planning
• Organizing
• Negotiating
• Motivation
• Fundraising
• Budgeting
• Public speaking
• Problem solving
• Able to make quick decision
MANAGERIAL
STUDIES
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83
City Manager
Questions
• Did you ever write a report about a company’s SWOT?
• Have you ever done a case study where you are the CEO of a
company facing a crisis?
• Was there a class that required you to do a group project
Presentation?
• Was the group diversified?
MANAGERIAL
STUDIES
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84
Government
Urban Planner
Job Description
Skills
Questions
MANAGERIAL
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85
Urban Planner
Job Description
• Urban / regional planner plan the land use for the community.
They manage the development or redevelopment of a city,
metropolitan area, or region. They may work with government
officials, corporations, and community members in developing
the land.
• Their focuses are on enhancement and preservation of quality
community life, the promotion of economic opportunity, the
population growth, and changes of all kinds.
MANAGERIAL
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86
Urban Planner
Skills
• Analyze
• Problem solving
• Reconcile different viewpoints
• Good oral and written communication skill
MANAGERIAL
STUDIES
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87
Urban Planner
Questions
• Did you ever write a report about a company’s SWOT?
• Have you ever done a case study where you are the CEO of a
company facing a crisis?
• Was there a class that required you to do a group project
Presentation?
• Was the group diversified?
MANAGERIAL
STUDIES
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88
Government
Analyst
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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89
Analyst
Job Description
• Management analysts analyze the work flow procedures to
design the most efficient method. They gather and organize the
work procedure information or operating problems and make
recommendations. It include implementing new system, new
work flow, update manuals, train personnel.
MANAGERIAL
STUDIES
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90
Analyst
Skills
• Self-motivated and disciplined
• Analytical skills
• Ability to set along with wide range of people
• Strong oral and written communication
• Good judgment
• Manage time
• Creativity
• Problem solving
MANAGERIAL
STUDIES
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91
Analyst
Questions
• Did you ever write a report about a company’s SWOT?
• Have you ever done a case study where you are the CEO of a
company facing a crisis?
• Was there a class that required you to do a group project
Presentation?
• Was the group diversified?
MANAGERIAL
STUDIES
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92
Education
Director of Career Services
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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93
Director of Career Services
Job Description
• COUNSELORS (DIRECTOR OF CAREER SERVICES) assist
people with personal, family, educational, mental health, and
career decisions and problems. Their duties depend on the
individuals they serve and the settings in which they work.
College career planning and placement counselors assist
alumni or students with career development and job hunting
techniques. High school counselors advise on college majors,
admission requirements, entrance exams, and financial aid, and
on trade, technical school, and apprenticeship programs. They
help students develop career skills such as resume writing and
interviewing techniques.
MANAGERIAL
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94
Director of Career Services
Skills
• Interprets and communicates information.
• Uses computers to process information.
• Teaches others.
• Negotiates to arrive at a decision.
• Work with cultural diversity.
• Listening and motivating skills.
• Creative, analytical and critical thinking.
• Problem solving and stress/coping skills.
• Speaking and persuasive skills.
MANAGERIAL
STUDIES
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95
Director of Career Services
Questions
• Are you able to assist others with personal, family
and educational problems?
• Do you have a strong interest in helping others?
• Do you have and ability to inspire respect, trust and
confidence?
• Are you able to work independently as well as a part
of a team?
MANAGERIAL
STUDIES
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96
Education
College Dean
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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97
College Dean
Job Description
• EDUCATION ADMINISTRATOR provide direction, leadership, and day-to-day
management of educational activities in schools, colleges and universities,
businesses, correctional institutions, museums, and job training and community
service organizations. They set educational standards and goals and establish
the policies and procedures to carry them out. They develop academic
programs; monitor students' educational progress; train and motivate teachers
and other staff; manage guidance and other student services; administer
recordkeeping; prepare budgets; handle relations with parents, prospective and
current students, employers, and the community; and perform many other
duties. In colleges and universities, academic deans, deans of faculty, provosts,
and university deans assist president and develop budget and academic policies
and programs.
• Higher education administrators also provide student services. Vice presidents
of student affairs or student life, deans of students, and directors of student
services may direct and coordinate admissions, foreign student services, health
and counseling services, career services, financial aid, and housing and
residential life.
MANAGERIAL
STUDIES
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98
College Dean
Skills
• Motivation.
• Leadership.
• Strong interpersonal skills.
• Ability to allocate time, money and resources.
• Problem solving /decision making skills.
• Acquire, organize, and coordinate information.
• Knowledge of computers.
• Communicate clearly and effectively.
• Work with a diverse environment.
• Basic administration skills.
• Background in mathematics and statistics.
• Knowledge of management principles and practices.
MANAGERIAL
STUDIES
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99
College Dean
Questions
• In what situation have you had to demonstrate
leadership skills?
• Do you have teaching and administrative
experience?
• Have you proven yourself in the current job?
• Are you able to hold management position with
significant responsibility?
• How well do you handle relationships with parents,
students and employees?
MANAGERIAL
STUDIES
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100
Education
School Administrator
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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ROPES
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101
School Administrator
Job Description
• EDUCATION ADMINISTRATOR provide direction, leadership, and day-to-day
management of educational activities in schools, colleges and universities,
businesses, correctional institutions, museums, and job training and community
service organizations. They set educational standards and goals and establish
the policies and procedures to carry them out. They develop academic
programs; monitor students' educational progress; train and motivate teachers
and other staff; manage guidance and other student services; administer
recordkeeping; prepare budgets; handle relations with parents, prospective and
current students, employers, and the community; and perform many other
duties. In colleges and universities, academic deans, deans of faculty, provosts,
and university deans assist president and develop budget and academic policies
and programs.
• Higher education administrators also provide student services. Vice presidents
of student affairs or student life, deans of students, and directors of student
services may direct and coordinate admissions, foreign student services, health
and counseling services, career services, financial aid, and housing and
residential life.
MANAGERIAL
STUDIES
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ROPES
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102
School Administrator
Skills
• Motivation.
• Leadership.
• Strong interpersonal skills.
• Ability to allocate time, money and resources.
• Problem solving /decision making skills.
• Acquire, organize, and coordinate information.
• Knowledge of computers.
• Communicate clearly and effectively.
• Work with a diverse environment.
• Basic administration skills.
• Background in mathematics and statistics.
• Knowledge of management principles and practices.
MANAGERIAL
STUDIES
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103
School Administrator
Questions
• In what situation have you had to demonstrate
leadership skills?
• Do you have teaching and administrative
experience?
• Have you proven yourself in the current job?
• Are you able to hold management position with
significant responsibility?
• How well do you handle relationships with parents,
students and employees?
MANAGERIAL
STUDIES
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104
Education
Job Description
Skills
Questions
Teacher
MANAGERIAL
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105
Teacher
Job Description
• TEACHERS act as facilitators or coaches, using interactive discussions
and "hands-on" learning to help students learn and apply concepts in
subjects such as science, mathematics, or English. Classroom
presentations are designed by teachers to meet student needs and
abilities. They also work with students individually. Teachers plan,
evaluate, and assign lessons; prepare, administer, and grade tests;
listen to oral presentations; and maintain classroom discipline. They
observe and evaluate a student's performance and potential, and
increasingly use new assessment methods. For example, teachers may
examine a portfolio of a student's artwork or writing at the end of a
learning period to judge the student's overall progress. They then
provide additional assistance in areas where a student needs help.
Teachers also grade papers, prepare report cards, and meet with
parents and school staff to discuss a student's academic progress or
personal problems.
MANAGERIAL
STUDIES
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Teacher
Skills
• Organization.
• Dependability.
• Patience.
• Creativity.
• Teach others.
• Deal with stressful situations.
• Interpret and communicate information.
• Deal with unmotivated and disrespectful students.
• Work with cultural diversity.
• Recognize and respond to individual differences in
students.
MANAGERIAL
STUDIES
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107
Teacher
Questions
• How much experience do you have working with
students?
• Where have you learned to do that?
• Do you have good leadership skills?
• Are you able to work the latest technology in
teaching?(computers, video discs)
• Are you able to recognize and respond to individual
differences?
MANAGERIAL
STUDIES
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108
Advertising
Account Management
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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109
Account Management
Job Description
• ACCOUNT EXECUTIVES serve as a liaison
between the client and the various
departments of an advertising agency.
Account executives coordinate all activities
provided by each of the departments in order
to offer the client the best service possible.
MANAGERIAL
STUDIES
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110
Account Management
Skills
• Must be personable and articulate
• Ability to sell a creative idea
• Enthusiasm for and knowledge of the client’s
products/services
• Ability to motivate and encourage the agency staff
• Capability to resolve conflicts
• People skills
MANAGERIAL
STUDIES
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111
Account Management
Questions
• Have you taken Marketing 474 (Advertising &
Promotions)?
• Have you had an internship in the field of
advertising?
• Do you have any connections to anyone who
works in advertising?
MANAGERIAL
STUDIES
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112
Advertising
Traffic Coordinator
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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113
Traffic Coordinator
Job Description
• The TRAFFIC COORDINATOR is responsible
for coordinating, developing timetables,
meeting deadlines, obtaining approvals at
each stage of the ad development process
and overseeing all aspects of the production
of an ad.
MANAGERIAL
STUDIES
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114
Traffic Coordinator
Skills
• Organizational skills
• Time management skills
• Knowledge of process to create an ad
• People skills
MANAGERIAL
STUDIES
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115
Traffic Coordinator
Questions
• Have you taken Marketing 474 (Advertising &
Promotions)?
• Have you had an internship in the field of
advertising?
• Do you have any connections to anyone who
works in advertising?
MANAGERIAL
STUDIES
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116
Advertising
Media Planning / Buying / Research
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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117
Media Planning/Buying/Research
Job Description
• MEDIA PLANNERS are responsible for the
evaluation and selection of media as well as the
development of the media plan. The media planner
will review the information that has been gathered to
suggest a plan of action for the client.
• MEDIA BUYERS buy space in print and broadcast
media. Media buyers negotiate media buys, tracks a
client’s budget and provides post-analysis reports.
MANAGERIAL
STUDIES
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118
Media Planning/Buying/Research
Skills
• Detail-oriented
• Analytical skills
• Works well under pressure
MANAGERIAL
STUDIES
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119
Media Planning/Buying/Research
Questions
• Have you taken Marketing 474 (Advertising &
Promotions)?
• Have you had an internship in the field of
advertising?
• Do you have any connections to anyone who
works in advertising?
MANAGERIAL
STUDIES
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120
Advertising
Creative Services
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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121
Creative Services
Job Description
• The CREATIVE DIRECTOR is an experienced
advertising professional with the skills and know-how
to manage an entire creative staff. The creative
director is responsible for the success of an ad
campaign. Creative directors are also responsible for
all aspects of producing an ad -- including the
copyrighting, design and commercial production.
MANAGERIAL
STUDIES
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Creative Services
Skills
• Budget control
• Ability to create a strategy that will
maximize the agency’s profits
• Good communication skills
MANAGERIAL
STUDIES
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123
Creative Services
Questions
• Have you taken Marketing 474 (Advertising &
Promotions)?
• Have you had an internship in the field of
advertising?
• Do you have any connections to anyone who
works in advertising?
MANAGERIAL
STUDIES
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124
Advertising
Advertising Copywriter
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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125
Advertising Copywriter
Job Description
• An ADVERTISING COPYWRITER is responsible for
supplying the copy of an ad. For example, in a
commercial the copy needed is a script. In a
magazine advertisement, the copy is a headline plus
the main body. The copywriter is expected to come
up with “catch phrases” that can be used in the entire
ad campaign.
MANAGERIAL
STUDIES
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126
Advertising Copywriter
Skills
• Good writing skills
• An understanding of and appreciation
for good designs and illustrations
• Ability to apply proven techniques in
writing an ad
MANAGERIAL
STUDIES
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127
Advertising Copywriter
Questions
• Have you taken Marketing 474 (Advertising &
Promotions)?
• Have you had an internship in the field of
advertising?
• Do you have any connections to anyone who
works in advertising?
MANAGERIAL
STUDIES
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128
Marketing Management
Product Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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129
Product Manager
Job Description
• Determines customers’ needs and desires and product pricing by specifying the research needed to obtain
market information.
• Recommends the nature and scope of present and future product lines by appraising new product ideas
and/or product or packaging changes.
• Assesses market competition by comparing the company’s product to competitors’ products.
• Provides source data for product line communications by defining product marketing communication
objectives.
• Obtains product market share by working with sales director to develop product sales strategies.
• Assesses product market data by calling on customers with field salespeople and evaluating sales call
results.
• Provides information for management by preparing short-term and long-term product sales forecasts and
special reports and analyses; answering questions and requests.
• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and
production schedules.
• Brings new products to market by analyzing proposed product development programs; preparing return-on-
investment analyses; establishing time schedules with engineering and manufacturing.
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and
production.
• Determines products pricing by utilizing market research data; reviewing production and sales costs;
anticipating volume; costing special and customized orders.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains product management staff by recruiting, selecting, orienting, and training employees.
• Maintains product management staff job results by counseling and disciplining employees; planning,
monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
MANAGERIAL
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130
Product Manager
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
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131
Product Manager
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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132
Marketing Management
Brand Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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ROPES
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133
Brand Manager
Job Description
• Evaluate brand testing and recommend whether to terminate
development, modify brand, or begin campaign.
• Provide information and recommendations on price of brand and
products in cooperation with marketing research department.
• Develop sales and profitability forecasts and marketing budgets with
finance department.
• Analyze statistics and recommendations from marketing research to
allocate funding for advertising and promotion campaigns.
• Identify channels of distribution, such as wholesalers, retailers, or direct
sales to the public.
• Work with marketing research and advertising agency to position
brand; that is create an image of the brand in the minds of customers
as having the attributes that they want.
• Coordinate promotion of the brand.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
134
Brand Manager
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
135
Brand Manager
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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Core Areas
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136
Marketing Management
Marketing Director
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
137
Marketing Director
Job Description
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be
addressed; providing information and commentary pertinent to deliberations; recommending options and
courses of action; implementing directives.
• Obtains market share by developing marketing plans and programs for each product; directing promotional
support.
• Maintains relations with customers by organizing and developing specific customer-relations programs;
determining company presence at conventions, annual meetings, trade associations, and seminars.
• Provides short-and long-term market forecasts and reports by directing market research collection,
analysis, and interpretation of market data.
• Influences present and future products by determining and evaluating current and future market trends.
• Develops new uses for existing products by analyzing statistics regarding market development; acquiring
and analyzing data; consulting with internal and external sources.
• Maintains research data base by identifying and assembling marketing information.
• Provides marketing information by answering questions and requests.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
• Completes marketing department operational requirements by scheduling and assigning employees;
following up on work results.
• Maintains marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains marketing staff job results by counseling and disciplining employees; planning, monitoring, and
appraising job results.
• Develops marketing staff by providing information, educational opportunities, and experimental growth
opportunities.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
138
Marketing Director
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
139
Marketing Director
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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Core Areas
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Viewed
140
Marketing Management
Marketing Associate
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
141
Marketing Associate
Job Description
• Assists in planning, implementing, and controlling marketing activities
and decisions.
• Assists in setting objectives and standards of performance and
developing strategies and tactics to implement those objectives.
• Assists in addressing issues such as what market to enter, what
products to offer, how to allocate marketing resources, and for large
corporations what companies to buy.
• Assists with recruiting new employees.
• Assists in determining customer needs and desired product pricing.
• Maintains relations with customers by organizing and developing
specific customer-relations programs; determining company presence
at conventions, annual meetings, trade associations, and seminars.
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
142
Marketing Associate
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
143
Marketing Associate
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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Core Areas
Return to
Last Slide
Viewed
144
Marketing Management
Business Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
145
Business Manager
Job Description
• Completes store operational requirements by scheduling and assigning employees and following up on
work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling and disciplining employees and planning,
monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budgets, scheduling expenditures, analyzing
variances, and initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual
customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts and maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales,
promotion, authorizing clearance sales and studying trends.
• Markets merchandise by studying advertising, sales promotion display plans and by analyzing operating
and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental
sales records.
• Maintains professional and technical knowledge by attending educational workshops, reviewing
professional publications, establishing personal networks, and participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational and personnel policies
and procedures.
• Contributes to team effort by accomplishing related results as needed.
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
146
Business Manager
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
147
Business Manager
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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Core Areas
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148
Marketing Management
Marketing / Sales Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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149
Marketing / Sales Manager
Job Description
• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing
trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and
territories; projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume product mix, and selling price by keeping current with supply and demand,
changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees;
following up on work results.
• Maintains national sales staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff job results by counseling and disciplining employees; planning,
monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
150
Marketing / Sales Manager
Skills
• Allocate time
• Acquire and evaluate information
• Allocate money
• Organize and maintain information
• Allocate material and facility resources
• Interpret and communicate information
• Allocate human resources
• Use computers to process information
• Participate as a member of a team
• Teach others
• Serve clients/customers
• Exercise leadership
• Negotiate to arrive at a decision
• Work with cultural diversity
• Understand systems
• Creative thinking
• Decision making
• Problem solving
• Dealing with responsibility
• Being social
• Self-management
• Planning
• Organizing
• Scheduling
• Assigning
• Delegating
• Conflict resolution
• Directing
• Measuring
• Administering
• Conducting
• Controlling
• Coordinating
• Enabling
• Empowering
• Initiating
• Supervising
• Modeling
• Supporting
• Persuading/Influencing
• Reviewing
• Promoting
• Positioning
• Comparing
• Differentiating
• Representing
• Asking
• Lifelong learning Commitment
• Interpersonal
• Technical skills required
• Virtual office competency
• Entrepreneurial
• Independent Action
• Stress/Coping skills
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
151
Marketing / Sales Manager
Questions
• Am I ready to deal with many types of people from diverse cultures and share
my knowledge and opinions with them?
• How well do I work with teams and can I be a leader when expected?
• How well do I accept failures and how open am I to criticisms?
• Am I ready to share all the information that I know and have spent years
learning with other members of my team and other departments of the
organization?
• Do I have enough technological knowledge required for this job and am I willing
to keep learning the technology as it advances?
• How are my people skills and how well can I communicate to send a message
across?
• Do I know enough about the organization to become a part of it?
• Do I have the knowledge of other skills required to meet the responsibilities of
this position?
• Do I have the ability to make appropriate decisions and sound judgments?
• How well can I persuade and influence others into selling my ideas and
thoughts?
MANAGERIAL
STUDIES
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152
Marketing Research
Marketing Research Director
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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ROPES
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Core Areas
153
Marketing
Marketing Research Director
Job Description
• Oversee research analysts and direct them in their findings.
They are concerned with the potential sales of a product or
service and the methods of marketing and distribution. They
make recommendations to their clients based upon their
findings.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
154
Marketing
Marketing Research Director
Skills
• Experience in marketing analysis
• Allocate time and money
• Ability to teach others
MANAGERIAL
STUDIES
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ROPES
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Core Areas
155
Marketing
Marketing Research Director
Questions
• Do I have the relevant experience required to be a leader in this
field?
• Can I instruct others about demographically information?
MANAGERIAL
STUDIES
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Viewed
156
Marketing Research
Research Analyst
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
157
Marketing
Research Analyst
Job Description
• Marketing research analysts are concerned with the potential
sales of a product or service. They analyze statistical data on
past sales to predict future sales. They gather data on
competitors and analyze prices, sales, and methods of
marketing and distribution. They provide a company's
management with information needed to make decisions on
the promotion, distribution, design, and pricing of company
products or services, or to determine the advisability of adding
new lines of merchandise, opening new branches, or
otherwise diversifying the company's operations.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
158
Marketing
Marketing Research Director
Skills
• Educational Background
• Organize and maintain information
• Differentiating Information.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
159
Marketing
Marketing Research Director
Questions
• Can I evaluate large amount of information accurately?
• Do I know how to process information effectively?
MANAGERIAL
STUDIES
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Core Areas
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160
Marketing Research
Junior Marketing Research Analysts
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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ROPES
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Core Areas
161
Marketing
Junior Marketing Research Analysts
Job Description
• Graduate training is required for most private sector
economist and marketing research analyst jobs, and for
advancement to more responsible positions. Economics
includes many specialties at the graduate level, such as
advanced economic theory, econometrics, international
economics, and labor economics.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
162
Marketing
Junior Marketing Research Analysts
Skills
• Those skilled in quantitative techniques and their application
to economic modeling and forecasting, using computers,
coupled with good communications skills, should have the
best job opportunities.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
163
Marketing
Junior Marketing Research Analysts
Questions
• Do I have the required computer skills to do this job?
• Do I have a graduate degree or equivalent experience?
• Do I understand Economic modeling and forecasting?
MANAGERIAL
STUDIES
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Core Areas
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164
Marketing Research
Field Service Director
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
165
Marketing
Field Service Director
Job Description
• Conduct surveys that provide information to other marketing
analysts. Involved in developing the firm's detailed marketing
strategy. With the help of subordinates, including product
development managers and market research managers, they
determine the demand for products and services offered by
the firm and its competitors and identify potential consumers.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
166
Marketing
Field Service Director
Skills
• Ability to work well with others
• Good communication skills
• Ability to interpret and communicate information
MANAGERIAL
STUDIES
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ROPES
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Core Areas
167
Marketing
Field Service Director
Questions
• Am I capable of processing different amounts of information?
MANAGERIAL
STUDIES
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168
Marketing Research
Research Interviewer
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
169
Marketing
Research Interviewer
Job Description
• Conducts researches into past market information and relates
them to current situations. Distribute surveys to consumers
regarding their preferences.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
170
Marketing
Research Interviewer
Skills
• Organize and maintain information
• Allocate materials
• Improve and design systems
MANAGERIAL
STUDIES
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ROPES
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Core Areas
171
Marketing
Research Interviewer
Questions
• Do I have the ability to interpret information and relate it to
current situations?
• Can I design an effective marketing survey?
MANAGERIAL
STUDIES
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172
Retail
Retail Sales Representative
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
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Core Areas
173
Retail Sales Representative
Job Description
• Retail sales representatives assist customers in finding what they are
looking for and try to interest them in the merchandise. This may be
done by describing a product's features, demonstrating its use, or
showing various models and colors. For some sales jobs, special
knowledge or skills are needed about the products. In addition to
selling, most retail sales workers, especially those who work in
department and apparel stores, make out sales checks; receive cash,
check, and charge payments; bag or package purchases; and give
change and receipts. Retail sales workers may also have to open or
close cash registers. This may include counting the money; separating
charge slips, coupons, and exchange vouchers; and making deposits at
the cash office. Sales workers may also handle returns and exchanges
of merchandise, perform gift wrapping services, and keep their work
areas neat. In addition, they may help stock shelves or racks, arrange
for mailing or delivery of purchases, mark price tags, take inventory,
and prepare displays.
MANAGERIAL
STUDIES
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ROPES
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Core Areas
174
Retail Sales Representative
Skills
• Ability to communicate clearly and effectively
• Some general computer skills
• Basic Arithmetic and Calculation
• Participates as a member of a team
• Ability to serve customers in a professional manner
• Ability to work with a diverse clientele
• Decision making/Problem solving skills
• Responsible
• Interpersonal
• Persuasive
• Self Motivation
• Ability to speak more than one language is a plus
MANAGERIAL
STUDIES
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175
Retail Sales Representative
Questions
• Did I do well in my Speech class? Are there any suggestions
the professor made to better improve my speaking skills?
• In my classes, how have I demonstrated good decision and
problem solving skills?
• Do I have any work experience in a retail establishment? If so,
how have I demonstrated any of the skills listed above?
• In any of my classes, have I been asked to participate as a
group member? If so, in what class and on what project? What
was the outcome?
MANAGERIAL
STUDIES
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176
Retail
Retail Store Manager
Job Description
Skills
Questions
MANAGERIAL
STUDIES
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ROPES
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Core Areas
177
Retail Store Manager
Job Description
• A retail store manager is responsible for ensuring that
customers receive satisfactory service and quality
goods. They also answer customers' inquiries and
handle complaints. Retail store managers oversee
the work of sales associates and cashiers and
customer service, stock, inventory, and grocery
clerks. They are responsible for interviewing, hiring,
and training employees, as well as preparing work
schedules and assigning workers to specific duties.
MANAGERIAL
STUDIES
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Core Areas
178
Retail Store Manager
Skills
• Allocates Time, Money, and Materials
• Acquires, Evaluates, Organizes, Interprets, and Maintains Information
• Ability to Communicate Information Clearly and Effectively
• Uses Computers to Process Information
• Exercises Leadership Skills
• Serves Customers
• Decision Making/ Problem Solving
• Demonstrate Ability to Take Responsibility for Others
• Ability to Plan, Organize, Schedule, Delegate, Hire, Coordinate, and
Empower
• Ability to Create a Team Environment
• Ability to Work and Manage a Diverse Workplace
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
179
Retail Store Manager
Questions
• In any of my classes, have I demonstrated good leadership skills? If so, in what class and in
what manner?
• Have I worked in a retail establishment that required me to organize or coordinate any type
of project?
• Have I had to prepare a project through the aid of a computer? If so, what did I do and what
software did I use?
• Have I taken any classes that taught me any of in above listed skills? If so, what class and
in what way?
• Did a Speech professor make any suggestion to better improve my speaking ability? If so,
how can I use that
• How have I been exposed to a diverse environment? Through school? Through work?
• Have I ever have to demonstrate good decision making skills? If so, in what class?
• Have I ever had to demonstrate good problem solving skills? If so, in what class and on
what project?
MANAGERIAL
STUDIES
Return to
Core Areas
Return to
Last Slide
Viewed
180
Retail
Buyer, Retail Store
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
181
Buyer, Retail Store
Job Description
• Buyers seek to obtain the highest quality merchandise at the lowest possible purchase cost
for their employers. (In general, buyers buy items for resale.) They determine which
commodities or services are best, choose the suppliers of the product or service, negotiate
the lowest price, and award contracts that ensure the correct amount of the product or
service is received at the appropriate time. In order to accomplish these tasks successfully,
buyers study sales records and inventory levels of current stock, identify foreign and
domestic suppliers, and keep abreast of changes affecting both the supply of and demand
for products and materials for which they are responsible.
• Buyers evaluate suppliers based upon price, quality, service support, availability, reliability,
and selection. To assist them in their search, they review listings in catalogs, industry
periodicals, directories, and trade journals, research the reputation and history of the
suppliers, and advertise anticipated purchase actions in order to solicit bids. Also, meetings,
trade shows, conferences, and visits to suppliers' plants and distribution centers provide
opportunities for buyers to examine products, assess a supplier's production and distribution
capabilities, as well as discuss other technical and business considerations that influence
the purchasing decision. Once all the necessary information on suppliers is gathered, orders
are placed and contracts are awarded to those suppliers who meet the buyers’ needs. Other
specific job duties and responsibilities vary by employer and by the type of commodities or
services to be purchased.
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
182
Buyer, Retail Store
Skills
• Ability to Acquire and Evaluate Information
• Ability to Use Computers to Process Information
• Serve Customers
• Ability to Work in a Diverse Workplace
• Ability to Communicate Clearly and Effectively
• Decision Making/ Problem Solving
• Ability to Negotiate
• Arithmetic/ Calculating
• Ability to be Persuasive
• Ability to Compare, Influence, and Convince
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
183
Buyer, Retail Store
Questions
• What kind of computer skills do I have? What computer programs am I familiar
with?
• In what classes have I demonstrated good decision making skills? How?
Through group projects?
• In what classes have I demonstrated good problem solving skills? Were there
any projects that I would have used these skills?
• Do I have experience working with customers?
• In what ways have I used my negotiating skills? How did I benefit in the long-
run? Have I ever had to negotiate a grade with a professor?
• In what classes have I had to be persuasive to get members of a group project
to participate?
• What examples can I use in an interview that demonstrate my marketing skills?
MANAGERIAL
STUDIES
Return to
Core Areas
Return to
Last Slide
Viewed
184
Retail
Purchasing Agent
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
185
Purchasing Agent
Job Description
• A Purchasing Agent seeks to obtain the highest quality merchandise at the lowest possible purchase cost
for their employers. (In general, purchaser agents buy goods and services for the use of their company or
organization) They determine which commodities or services are best, choose the suppliers of the product
or service, negotiate the lowest price, and award contracts that ensure the correct amount of the product or
service is received at the appropriate time. In order to accomplish these tasks successfully, purchaser
agents study sales records and inventory levels of current stock, identify foreign and domestic suppliers,
and keep abreast of changes affecting both the supply of and demand for products and materials for which
they are responsible.
• Purchasing Agents evaluate suppliers based upon price, quality, service support, availability, reliability, and
selection. To assist them in their search, they review listings in catalogs, industry periodicals, directories,
and trade journals, research the reputation and history of the suppliers, and advertise anticipated purchase
actions in order to solicit bids. Also, meetings, trade shows, conferences, and visits to suppliers' plants and
distribution centers provide opportunities for purchasers and buyers to examine products, assess a
supplier's production and distribution capabilities, as well as discuss other technical and business
considerations that influence the purchasing decision. Once all the necessary information on suppliers is
gathered, orders are placed and contracts are awarded to those suppliers who meet the purchase agents'
needs. Other specific job duties and responsibilities vary by employer and by the type of commodities or
services to be purchased. Purchasing agents often work closely with other employees in their own
organization when deciding on purchases, an arrangement sometimes called team buying.
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
186
Purchasing Agent
Skills
• Ability to Acquire and Evaluate Information
• Ability to Use Computers to Process Information
• Serve Customers
• Ability to Work in a Diverse Workplace
• Ability to Communicate Clearly and Effectively
• Decision Making/ Problem Solving
• Ability to Negotiate
• Arithmetic/ Calculating
• Ability to be Persuasive
• Ability to Compare, Influence, and Convince
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
187
Purchasing Agent
Questions
• What kind of computer skills do I have? What computer programs am I familiar
with?
• In what classes have I demonstrated good decision making skills? How?
Through group projects?
• In what classes have I demonstrated good problem solving skills? Were there
any projects that I would have used these skills?
• Do I have experience working with customers?
• In what ways have I used my negotiating skills? How did I benefit in the long-
run? Have I ever had to negotiate a grade with a professor?
• In what classes have I had to be persuasive to get members of a group project
to participate?
• What examples can I use in an interview that demonstrate my marketing skills?
MANAGERIAL
STUDIES
Return to
Core Areas
Return to
Last Slide
Viewed
188
Sales
Wholesale Dealer
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
189
Wholesale Dealer
Job Description
• The job of Wholesale Dealers are to purchase goods
directly from manufacturers from other wholesale
firms for resale to retail firms or to commercial
establishments and other institutions. They also set
general buying/selling and pricing policies along with
determining how merchandise will be distributed and
marketed.
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
190
Wholesale Dealer
Skills
• Analyzing
• Anticipating
• Buying
• Checking
• Communicating
• Decision making
• Gathering
• Generating
• Identifying
• Implementing
• Improving
• Leading
• Marketing
• Ordering
• Planning
• Producing
• Providing
• Selling
• Supervising
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
191
Wholesale Dealer
Questions
• Why did you choose Wholesale Dealer as a possible
occupation?
• From the list of skills above, what type of skills do you
possess?
• How can you prove that you possess these skills?
• What type of courses did you take that is related to
this occupation or to the skills above?
• Do you have any experience in this particular
occupation?
MANAGERIAL
STUDIES
Return to
Core Areas
Return to
Last Slide
Viewed
192
Sales
Manufacture Representative
Job Description
Skills
Questions
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
193
Manufacture Representative
Job Description
• The job of a Manufacture Representative is to market
their company’s products to manufacturers,
wholesale and retail establishments, government
agencies, and other institutions. They must be able
to get the interests of wholesale and retail buyers and
purchasing agents in their merchandise.
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
194
Manufacture Representative
Skills
• Analyzing
• Communicating
• Describing
• Distributing
• Filing
• Informing
• Installing
• Negotiating
• Ordering
• Organizing
• Planning
• Preparing
• Presenting
• Persuading
• Problem Solving
• Producing
• Scheduling
• Showing
• Traveling
• Visiting
MANAGERIAL
STUDIES
-
ROPES
Return to
Last Slide
Viewed
Return to
Core Areas
195
Manufacture Representative
Questions
• Why did you choose Manufacturer Representative as
a possible occupation?
• From the list of skills above, what type of skills do you
possess?
• How can you prove that you possess these skills?
• What type of courses did you take that is related to
this occupation or to the skills above?
• Do you have any experience in this particular
occupation?
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide
Managerial Studies Career Guide

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Managerial Studies Career Guide

  • 1. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 1 A Resume and Career Development Program for Students in Management and Marketing Dr.P.Kameswara Rao,MBA.,PhD., PRINCIPAL
  • 2. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 2 UIC Resources for Students How to use ROPES Management Marketing Interesting Web Sites for Career Planning
  • 3. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 3 ROPES Resume Oriented Personal Experiences and Skills How to Use ROPES – Origin and Model – Symbols – Printing Sections of ROPES • Origin and Model ROPES provides you with information about four job areas and 23 job titles in Management and five job areas and 24 job titles in Marketing. For each specific job title you can see: – a job description – a list of skills used in that job – questions to ask yourself that link job skills to specific coursework taken in Managerial studies and/or your own personal experiences. (Use the blue forward button at the upper right to move to the next page)
  • 4. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 4 ROPES is designed to let your climb your career path with clearly focused ideas for education, resumes, and job interviews. • For example, if you want a job in advertising, you can look at five different job titles and know exactly what each type of job entails, the skills needed and the ways it links to your own experience, coursework and interests. ROPES is based on: • Department of Labor listings of areas of work, job titles, and needed skills in the fields of Management and Marketing, and • faculty surveys of the skills developed in Department courses. The results give you a heading for the top of your career path. In fact, the title, ROPES, comes from the classic book, The Ropes to Skip & the Ropes to Know: The Inner Life an Organization by R. Richard Ritti and G. Ray Funkhauser. ROPES starts with areas of Management and Marketing. Within each area there are industry groupings, for example, Business or Sales. Specific jobs are listed for each area. The next two pages present the ROPES model, first for Management and then for Marketing. The page that follows these models tells you how to use symbols to skip around in ROPES. (Use the blue forward button at the upper right to move to the next page)
  • 5. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 5 Management MANAGEMENT Business and Industry Education and Government Business Analyst Claims Adjuster Credit Manager Director of Career Services College Dean School Administrator Teacher Military Officer Politician Comptroller City Manager Territory Manager Operations Management Customer Service Manager Pricing/Distribution Specialist Underwriter Human Resource Manager Hotel/Restaurant Manager Manager Trainee Level 2 23 Job Positions Level 1 Four Areas Traffic Manager Chief Executive Officer Government Analyst Urban Planner
  • 6. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 6 Marketing MARKETING Sales Marketing Research Marketing Management Advertising Retail Marketing Director Marketing Associate Marketing Business Manager Marketing/Sales Manager Advertising Traffic Coordinator Media Planning/Buying/Research Creative Services Advertising Copywriter Retail Sales Representative Retail Store Manager Brand Manager Product Manager Field Service Director Research Analyst Sales Representative Account Executive Manufacture Representative Wholesale Dealer Level 2 24 Job Positions Level 1 Five Areas Marketing Research Director Junior Marketing Research Analyst Interviewer Advertising Account Manager Purchasing Agent Buyer, Retail Store
  • 7. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 7 • Symbols Pages are linked in ROPES. You can move from general areas to specific jobs. Be sure to click only once and only when you see the “hand” symbol that indicates a linking source. Types of Symbols The symbols at the upper right of each page take you to core areas of exploration in Management and Marketing, the last page you viewed, backward or forward one page, or home to the cover page. • Printing ROPES is written in PowerPoint. If you are linked to a printer, you can print parts of it now or download it to a disk and then use a PowerPoint program to print all or sections of the program. You can also print specific slides since each slide (page) is numbered and easily located. Ready to start? Go to the next page and link to areas in Management or Marketing. You can also use the home button at the top right of any page to return to the beginning of ROPES and then enter any section of the ROPES program.
  • 8. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 8 MANAGEMENT Areas in Management and Marketing MARKETING M Advertising Sales Marketing Management M Retail Marketing Research Business/Industry Education/ Government
  • 9. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 9 Business/Industry Jobs in Management Business/Industry Business/Industry B B Chief Executive Officer Management Trainee Hotel/Restaurant Manager Human Resource Manager Underwriter Pricing/Distribution Specialist Customer Service Manager Operations Manager Territory Manager Business Analyst Claims Adjustor Credit Manager
  • 10. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 10 Education Jobs in Management Education/Government Government E G Director of Career Services College Dean School Administrator Teacher Military Officer Traffic Manager Politician Comptroller City Manager Urban Planner Analyst
  • 11. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 11 Sales Jobs in Marketing Sales S Manufacture Representative Wholesale Dealer Account Executive Sales Representative
  • 12. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 12 Market Research Jobs in Marketing Market Research R Research Analyst Marketing Research Director Junior Marketing Research Analyst Field Service Director Research Interviewer
  • 13. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 13 Marketing Management Jobs in Marketing Marketing Management M Brand Manager Product Manager Marketing Director Marketing Associate Business Manager Marketing/Sales Manager
  • 14. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 14 Advertising Jobs in Marketing Advertising A Traffic Coordinator Account Management Media Planning/Buying/Research Creative Services Advertising Copywriter
  • 15. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 15 Retail Jobs in Marketing Retail R Retail Store Manager Retail Sales Representative Buyer, Retail Store Purchasing Agent
  • 16. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 16 Business / Industry Chief Executive Officer Job Description Skills Questions
  • 17. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 17 Chief Executive Officer Job Description • Set the overall direction of the organization. • Concentrate on such areas as community outreach, planning, marketing, human resources, finance, and complying with government regulations. • Their range of knowledge is broad, including current developments in the business arena. • CEO’s make long-term institutional plans by assessing the need for services, personnel, facilities, and equipment, and recommending changes.
  • 18. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 18 Chief Executive Officer Skills • CEO’s need leadership ability, as well as technical skills, to provide quality while satisfying demand for financial viability, cost containment, and public and professional accountability. • Most CEO positions require a graduate degree in business administration, or other professional field.
  • 19. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 19 •Chief Executive Officer Questions • Do you want to use a broad knowledge of the professional and business skills required for a particular industry? • If needed, are you willing to complete a graduate MBA or professional degree? • Have you taken a variety of undergraduate core courses, including strategy or entrepreneurship to assess your interests? • Do you enjoy exercising leadership skills and using your knowledge of accounting, finance, management, and strategy to direct and redevelop a company’s growth?
  • 20. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 20 Business / Industry Manager Trainee Job Description Skills Questions
  • 21. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 21 Manager Trainee Job Description • Take part in the daily activities of the head manager. • This includes duties such as personnel, secretarial, payroll, information and data processing, scheduling, and supply management. • Trainees sometimes known as first-line managers, directly oversee various support services, which they report on to the head manager. • They generally work alongside those who they supervise. • The work can be stressful, as they attempt to schedule work and meet deadlines. • They are evaluated on their performance and improvements made that benefit the company as a whole.
  • 22. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 22 Manager Trainee Skills • Must be familiar with general office and administrative procedures and equipment. • Educational requirements vary widely, depending on the size and complexity of the organization, however, most employers looking for first-line managerial positions prefer at least an associate degree in business or management. • They should have excellent communications skills, and be able to establish effective working relationships with many different people. • Ability to work under pressure and cope with deadlines is also important.
  • 23. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 23 Manager Trainee Questions • Have you taken introductory courses in management, business communications, and in computer programs targeted for business? • Do you have knowledge and skills in team management? Have you taken courses where you demonstrated leadership in team projects? • Do you have knowledge and/or experience in supervising others? • Have you developed management skills through volunteer work or leadership in college organizations?
  • 24. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 24 Business / Industry Hotel / Restaurant Manager Job Description Skills Questions
  • 25. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 25 Hotel/Restaurant Manager Job Description • Hotel and restaurant managers strive to ensure their guests will have a pleasant stay by providing many of the comforts of home, with much less work. • They are responsible for the efficient and profitable operation of their respective establishments. • Computers are used extensively to keep track of bills, reservations, meetings, and special events; to order food, beverages, and other supplies; and to prepare reports for owners, and/or top management. • Managers constantly work with computer specialists to ensure that the computer system functions properly, and should the system fail, they must guarantee that the guest’s needs continue to be met
  • 26. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 26 Hotel/Restaurant Manager Skills • Flexibility to work shifts, including nights, weekends, and holidays. • Ability to handle pressure of coordinating a wide range of functions. • Stress management is a must, especially when dealing with irate customers. • Ability to deal with the demands of high traffic times and the doldrums of the off-peak times. • Computer knowledge and ability to communicate and run efficiently while the computers are off- line.
  • 27. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 27 Hotel/Restaurant Manager Questions • Have you taken the core courses in business? • Have you taken or are you willing to specialized courses in hotel or restaurant management if needed? • Can you adjust your work schedule to fit the staffing needs of this industry? • Can you work well as an individual and in teams under pressure? • Do you have work experience in the industry? Can you arrange for an internship experience?
  • 28. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 28 Business / Industry Human Resource Manager Job Description Skills Questions
  • 29. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 29 Human Resource Manager Job Description • Human Resource professionals attract the most qualified employees available, and match them to the jobs for which they are best suited. • They recruit and interview employees, and advise on hiring decisions in accordance with policies and requirements that have been established in conjunction with top management. • In an effort to improve morale and productivity, and limit job turnover, they also help their firms effectively use employees’ skills, provide training opportunities to enhance those skills, and boost employees’ satisfaction with their jobs and working conditions. • Dealing with high volumes of people is an essential part of the job. • There are several departments that can develop from specialized personnel activities, including compensation, benefits, training and development, and employee relations.
  • 30. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 30 Human Resource Manager Skills • For entry-level jobs, employers generally seek college graduates. • Some employers prefer applicants who have majored in human resources, personnel administration, or industrial and labor relations. • Other employers prefer a well-rounded liberal arts education. • Most people should have taken courses in compensation, recruitment, training and development, and performance appraisal, as well as courses in management, organizational structure, and psychology. • Other relevant courses include statistics, sociology, political science, and economics.
  • 31. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 31 Human Resource Manager Questions • What basic or specialized courses in HRM have you taken? Did you work on any projects in these courses that demonstrate your knowledge or skills in the area? • Are you interested in a particular area of HRM, for example, recruitment, training and development, compensation, labor relations, information systems or employee benefits or counseling? If so, have you taken courses in related areas such as computers, communication, or psychology? • Have you joined professional organizations at the college, local or national level? • Do you have experience in the field? Can you arrange for an internship?
  • 32. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 32 Business / Industry Underwriter Job Description Skills Questions
  • 33. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 33 Underwriter Job Description • Approves or denies mortgage loans, following mortgage standards: Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government standards. Evaluates acceptability of loan to corporations that buy real estate loans on secondary mortgage markets, where existing mortgages are bought an ad sold by investors. Approves or rejects loan application, or requests additional information. Records loan rejection specifying investor and institution guidelines and basis for declining application, such as insufficient cash reserves. Assembles documents in loan file, including acceptance or denial, and returns file to originating mortgage loan office. May be authorized by federal agency to certify that mortgage loan applicant and property qualify for mortgage insurance endorsement from federal government and be designated underwriter.
  • 34. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 34 Underwriter Skills • Interprets and communicates information • Uses computers to process information • Serves clients/customers • Exercises leadership • Negotiates to arrive at a decision • Works with cultural diversity • Basic skills such as reading and writing • Decision making • Possess personal responsibility qualities
  • 35. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 35 Underwriter Questions • Do you know how to interpret, decide, and communicate information through a computer, while exercising leadership?
  • 36. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 36 Business / Industry Pricing / Distribution Specialist Job Description Skills Questions
  • 37. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 37 Pricing/Distribution Specialist Job Description • Computes charges for pickup and delivery of items, such as documents, messages, and packages, using rate manuals and zone maps: sorts dispatch tickets and reads postal zone maps and street directories to determine zone categories for pickup and delivery of items. Computes charges for services in various zones, using rate manuals, and quotes rates to customers upon request. Records changes on report form.
  • 38. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 38 Pricing/Distribution Specialist Skills • Allocates time • Allocates money • Acquires and evaluates information • Interprets and communicates information • Uses computers to process information • Serves clients/customers • Basic skills such as reading, writing, and arithmetic • Possess personal responsibility qualities
  • 39. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 39 Pricing/Distribution Specialist Questions • Do you know how to allocate time and money while interpreting and communicating information?
  • 40. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 40 Business / Industry Customer Service Manager Job Description Skills Questions
  • 41. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 41 Customer Service Manager Job Description • Directs and coordinates customer service activities of establishment to install, service, maintain, and repair durable goods, such as machines, equipment, major appliances, or other items sold, leased, or rented with service contract or warranty: Reviews customer requests for service to ascertain cause for service request, type of malfunction, and customer address. Determines staff hours, number of personnel, and parts and equipment required for service call, utilizing knowledge of product, typical malfunctions, and service procedures and practices. Prepares schedules for service personnel, assigns personnel to routes or to specific repair and maintenance work according to workers’ knowledge, experience, and repair capabilities on specific types of products. Arranges for transportation of machines and equipment to customer’s location for installation or from customer’s location to shop for repairs that cannot be performed on premises. Keeps records of work hours and parts utilized and work performed for each service call. Requisitions replacement parts and supplies. May contact service personnel over radio-telephone to obtain or give information and directions regarding service or installation activities.
  • 42. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 42 Customer Service Manager Skills • Allocates time • Allocates material and facility resources • Acquires and evaluates information • Interprets and communicates information • Uses computers to process information • Serves clients/customers • Exercises leadership • Basic skills such as reading, writing, and listening • Creative thinking • Decision making • Problem solving • Possess personal responsibility qualities
  • 43. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 43 Customer Service Manager Questions • Do you know how to allocate time and material while interpreting, communicating and making decisions?
  • 44. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 44 Business / Industry Operations Management Job Description Skills Questions
  • 45. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 45 Operations Management Job Description • Directs activities of main and branch offices: Interprets and implements company policies and develops operating procedures to facilitate branch office operations. Conducts management studies, collecting and interpreting economic and statistical data to prepare budget estimates, determine work load, personnel, and equipment requirements, and to forecast future community needs. Approves branch office personnel assignments and requisition and installation of new equipment. Locates and appraises properties for proposed office locations and negotiates lease agreements with property owners. Prepares office layouts and drawings for administrative review. Inspects branch office installations and facilities to ensure that company service and operating standards are followed. Audits branch office accounts and verifies cash balances to determine accuracy and completeness of financial accounts and records. Directs security measures for protection of funds and personnel against injury or loss from sources, such as fire or theft.
  • 46. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 46 Operations Management Skills • Allocates time • Allocates money • Allocates material and facility resources • Acquires and evaluates information • Organizes and maintains information • Interprets and communicates information • Uses computers to process information • Understands systems • Selects technology • Applies technology to task • Basic skills such as reading, writing, arithmetic, and listening • Creative thinking • Seeing things in the mind’s eye • Possess personal responsibility qualities
  • 47. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 47 Operations Management Questions • Do you know how to understand systems, apply technology, organize and maintain information, while allocating time, money and material resources?
  • 48. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 48 Business / Industry Territory Manager Job Description Skills Questions
  • 49. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 49 Territory Manager Job Description • Territory managers are responsible for formulating policies, directing operations, and ensuring that the company meets it’s objectives. Territory managers implement these policies across many different regions or territories. This often times requires substantial travel to regional and local offices. It also entails meeting with different customers, staff, and executives through various meetings and conferences.
  • 50. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 50 Territory Manager Skills • Leadership • Self confidence • Motivation • Decisiveness • Flexibility • Effective communication (clear/persuasive) • Stamina • Sound business judgment • Highly developed personal skills
  • 51. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 51 Territory Manager Questions • In what class projects have I participated, where I was able to learn leadership skills and interpersonal skills? • Am I willing/able to travel? • In what class(es) have I analyzed case studies that have taught me good business judgment? • What class presentations have I done that demonstrate my effective communications skills?
  • 52. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 52 Business / Industry Business Analyst Job Description Skills Questions
  • 53. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 53 Business Analyst Job Description • As it pertains to the field of management, business analysts (management analysts) find solutions to management problems. It may entail monitoring inventory control, planning corporate moves, or company downsizing. The first step is to collect and analyze information (annual revenues, employment records, company expenditures). The next step may be to interview various managers/employees and observe operations. The general nature of the corporation’s business as well as its culture must also be considered. The business analyst must then use his/her extensive knowledge of management systems to develop solutions.
  • 54. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 54 Business Analyst Skills • Self motivated/disciplined • Analytical • Good interpersonal skills for wide range of people • Effective communication • Good judgment • Allocates time effectively • Creative
  • 55. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 55 Business Analyst Questions • How can I demonstrate that I am self motivated/disciplined and that I allocate time well (i.e., Look at credit hours per semester in relation to work hours, extracurricular activities, community service, etc.)? • What math/statistics classes have I taken where I was able to develop judgment and analytical skills? • What class presentations have I done that demonstrate my effective communication skills?
  • 56. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 56 Business / Industry Claims Adjustor Job Description Skills Questions
  • 57. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 57 Claims Adjustor Job Description • Claims adjusters work in a variety of fields including fire damage, marine loss, auto damage, product liability, and workman's compensation. Adjusters plan/schedule the activities required to process a claim. Such activities include investigating the claim, interviewing witnesses, consulting official records, inspecting property damage, preparing inspection reports, negotiating settlements, and authorizing payments to claimants.
  • 58. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 58 Claims Adjustor Skills • Detail oriented • Effective communication • Analytical • General math • Background in related field (i.e., experience in auto industry is help for an auto insurance adjuster).
  • 59. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 59 Claims Adjustor Questions • What class presentations have I done that demonstrate my effective communication skills? • What math/statistics classes have I taken that demonstrate my knowledge of math and analytical abilities? • What complex class projects have I done that demonstrate attention to detail?
  • 60. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 60 Business / Industry Credit Manager Job Description Skills Questions
  • 61. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 61 Credit Manager Job Description • Credit managers oversee the flow of financial instruments, monitor the extension of credit, establish credit rating criteria, establish credit ceilings, assess risk of transactions, raise capital, analyze investments, and control flow of cash receipts and disbursements. Also, they analyze cash flow projections to determine if loans are needed to meet cash requirements. Finally, some credit managers prepare financial operating reports to ensure that the firm satisfies tax and regulatory requirements
  • 62. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 62 Credit Manager Skills • Ability to work independently and with others • Ability to analyze detailed account information • Effective communication • Extensive PC knowledge • Operations awareness • Tact • Good judgment • Personal skills/relationship building
  • 63. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 63 Credit Manager Questions • What class presentations have I done that demonstrate my effective communication skills? • What independent/group projects have I done that demonstrate my ability to work by myself and with others? • From what classes have I gained extensive PC knowledge (i.e., IDS)? • How well did I do in Operations Management and Accounting classes? • What case studies have I done that demonstrate my good judgment?
  • 64. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 64 Government Military Officer Job Description Skills Questions
  • 65. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 65 Military Officer Job Description • Functional support and administrative occupations in military service require the same skills as similar jobs in private businesses and government agencies. Officers in this category work as directors, executives, adjutants, administrative officers, personnel managers, training administrators, budget officers, finance officers, public affairs officers, accountants, hospital administrators, inspectors, computer systems managers, and lawyers. Enlisted personnel in this category work as accounting, payroll, personnel, and postal clerks; computer programmers and operators; chaplain assistants; counseling aides; typists; and storekeepers.
  • 66. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 66 Military Officer Skills • Experience in Government Relations • Leadership • Strong interpersonal skills
  • 67. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 67 Military Officer Questions • Am I a strong leader or can I be? • Do I have an outgoing personality? • Am I good working with others
  • 68. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 68 Government Traffic Manager Job Description Skills Questions
  • 69. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 69 Traffic Manager Job Description • Ensure that the quality, performance, and safety of equipment, operations, and personnel are adhered to. • Inspectors may inspect aircraft and equipment manufacturing, maintenance and repair, or procedures. They may work in the areas of operations, maintenance. They enforce laws governing imports and exports. Stationed in the United States and overseas at airports, seaports, and border crossing points, they examine, count, weigh, gauge, measure, and sample commercial and non commercial cargoes entering and leaving the United States. They inspect baggage and articles carried by passengers and crew members to insure that all merchandise is declared, proper duties are paid, and contraband is not present.
  • 70. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 70 Traffic Manager Skills • Educational Experience • Entry Level Experience
  • 71. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 71 Traffic Manager Questions • Do I have the educational knowledge of the different requirements and laws which a traffic manager will come in contact with.
  • 72. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 72 Government Politician Job Description Skills Questions
  • 73. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 73 Politician Job Description • Study all aspects of human society. Their research provides insights that help us understand the different ways in which individuals and groups make decisions, exercise power, and respond to change. Political scientists study the origin, development, and operation of political systems and public policy. They conduct research on a wide range of subjects such as relations between the United States and other countries, the institutions and political life of nations, the politics of small towns or a major metropolis, or the decisions of the U.S. Supreme Court. Studying topics such as public opinion, political decision making, ideology, and public policy, they analyze the structure and operation of governments as well as various political entities.
  • 74. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 74 Politician Skills • Educational Background • Ability to Analyze and Research • Ability to make good decisions when needed
  • 75. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 75 Politician Questions • Do I have strong presentation skills? • Do I have the connections to other politicians to help enhance my career? • Will I be a good leader?
  • 76. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 76 Government Comptroller Job Description Skills Questions
  • 77. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 77 Comptroller Job Description • Oversee general duties including accounting, management, administrating, organizing, planning of daily operations. Must be able to make concise decisions and have strong leadership skills.
  • 78. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 78 Comptroller Skills • Educational Background • Able to manage large groups
  • 79. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 79 Comptroller Questions • Am I an outgoing individual who can encourage others? • Do I have strong leadership skills?
  • 80. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 80 Government City Manager Job Description Skills Questions
  • 81. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 81 City Manager Job Description • City manager is an administrator who runs the everyday work of local government. City manager is normally an appointed position. They manage city administration/ county government to operate in accordance to the policies set by city council and other elected authority.
  • 82. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 82 City Manager Skills • Management level work experience • Planning • Organizing • Negotiating • Motivation • Fundraising • Budgeting • Public speaking • Problem solving • Able to make quick decision
  • 83. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 83 City Manager Questions • Did you ever write a report about a company’s SWOT? • Have you ever done a case study where you are the CEO of a company facing a crisis? • Was there a class that required you to do a group project Presentation? • Was the group diversified?
  • 84. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 84 Government Urban Planner Job Description Skills Questions
  • 85. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 85 Urban Planner Job Description • Urban / regional planner plan the land use for the community. They manage the development or redevelopment of a city, metropolitan area, or region. They may work with government officials, corporations, and community members in developing the land. • Their focuses are on enhancement and preservation of quality community life, the promotion of economic opportunity, the population growth, and changes of all kinds.
  • 86. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 86 Urban Planner Skills • Analyze • Problem solving • Reconcile different viewpoints • Good oral and written communication skill
  • 87. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 87 Urban Planner Questions • Did you ever write a report about a company’s SWOT? • Have you ever done a case study where you are the CEO of a company facing a crisis? • Was there a class that required you to do a group project Presentation? • Was the group diversified?
  • 88. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 88 Government Analyst Job Description Skills Questions
  • 89. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 89 Analyst Job Description • Management analysts analyze the work flow procedures to design the most efficient method. They gather and organize the work procedure information or operating problems and make recommendations. It include implementing new system, new work flow, update manuals, train personnel.
  • 90. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 90 Analyst Skills • Self-motivated and disciplined • Analytical skills • Ability to set along with wide range of people • Strong oral and written communication • Good judgment • Manage time • Creativity • Problem solving
  • 91. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 91 Analyst Questions • Did you ever write a report about a company’s SWOT? • Have you ever done a case study where you are the CEO of a company facing a crisis? • Was there a class that required you to do a group project Presentation? • Was the group diversified?
  • 92. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 92 Education Director of Career Services Job Description Skills Questions
  • 93. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 93 Director of Career Services Job Description • COUNSELORS (DIRECTOR OF CAREER SERVICES) assist people with personal, family, educational, mental health, and career decisions and problems. Their duties depend on the individuals they serve and the settings in which they work. College career planning and placement counselors assist alumni or students with career development and job hunting techniques. High school counselors advise on college majors, admission requirements, entrance exams, and financial aid, and on trade, technical school, and apprenticeship programs. They help students develop career skills such as resume writing and interviewing techniques.
  • 94. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 94 Director of Career Services Skills • Interprets and communicates information. • Uses computers to process information. • Teaches others. • Negotiates to arrive at a decision. • Work with cultural diversity. • Listening and motivating skills. • Creative, analytical and critical thinking. • Problem solving and stress/coping skills. • Speaking and persuasive skills.
  • 95. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 95 Director of Career Services Questions • Are you able to assist others with personal, family and educational problems? • Do you have a strong interest in helping others? • Do you have and ability to inspire respect, trust and confidence? • Are you able to work independently as well as a part of a team?
  • 96. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 96 Education College Dean Job Description Skills Questions
  • 97. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 97 College Dean Job Description • EDUCATION ADMINISTRATOR provide direction, leadership, and day-to-day management of educational activities in schools, colleges and universities, businesses, correctional institutions, museums, and job training and community service organizations. They set educational standards and goals and establish the policies and procedures to carry them out. They develop academic programs; monitor students' educational progress; train and motivate teachers and other staff; manage guidance and other student services; administer recordkeeping; prepare budgets; handle relations with parents, prospective and current students, employers, and the community; and perform many other duties. In colleges and universities, academic deans, deans of faculty, provosts, and university deans assist president and develop budget and academic policies and programs. • Higher education administrators also provide student services. Vice presidents of student affairs or student life, deans of students, and directors of student services may direct and coordinate admissions, foreign student services, health and counseling services, career services, financial aid, and housing and residential life.
  • 98. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 98 College Dean Skills • Motivation. • Leadership. • Strong interpersonal skills. • Ability to allocate time, money and resources. • Problem solving /decision making skills. • Acquire, organize, and coordinate information. • Knowledge of computers. • Communicate clearly and effectively. • Work with a diverse environment. • Basic administration skills. • Background in mathematics and statistics. • Knowledge of management principles and practices.
  • 99. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 99 College Dean Questions • In what situation have you had to demonstrate leadership skills? • Do you have teaching and administrative experience? • Have you proven yourself in the current job? • Are you able to hold management position with significant responsibility? • How well do you handle relationships with parents, students and employees?
  • 100. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 100 Education School Administrator Job Description Skills Questions
  • 101. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 101 School Administrator Job Description • EDUCATION ADMINISTRATOR provide direction, leadership, and day-to-day management of educational activities in schools, colleges and universities, businesses, correctional institutions, museums, and job training and community service organizations. They set educational standards and goals and establish the policies and procedures to carry them out. They develop academic programs; monitor students' educational progress; train and motivate teachers and other staff; manage guidance and other student services; administer recordkeeping; prepare budgets; handle relations with parents, prospective and current students, employers, and the community; and perform many other duties. In colleges and universities, academic deans, deans of faculty, provosts, and university deans assist president and develop budget and academic policies and programs. • Higher education administrators also provide student services. Vice presidents of student affairs or student life, deans of students, and directors of student services may direct and coordinate admissions, foreign student services, health and counseling services, career services, financial aid, and housing and residential life.
  • 102. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 102 School Administrator Skills • Motivation. • Leadership. • Strong interpersonal skills. • Ability to allocate time, money and resources. • Problem solving /decision making skills. • Acquire, organize, and coordinate information. • Knowledge of computers. • Communicate clearly and effectively. • Work with a diverse environment. • Basic administration skills. • Background in mathematics and statistics. • Knowledge of management principles and practices.
  • 103. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 103 School Administrator Questions • In what situation have you had to demonstrate leadership skills? • Do you have teaching and administrative experience? • Have you proven yourself in the current job? • Are you able to hold management position with significant responsibility? • How well do you handle relationships with parents, students and employees?
  • 104. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 104 Education Job Description Skills Questions Teacher
  • 105. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 105 Teacher Job Description • TEACHERS act as facilitators or coaches, using interactive discussions and "hands-on" learning to help students learn and apply concepts in subjects such as science, mathematics, or English. Classroom presentations are designed by teachers to meet student needs and abilities. They also work with students individually. Teachers plan, evaluate, and assign lessons; prepare, administer, and grade tests; listen to oral presentations; and maintain classroom discipline. They observe and evaluate a student's performance and potential, and increasingly use new assessment methods. For example, teachers may examine a portfolio of a student's artwork or writing at the end of a learning period to judge the student's overall progress. They then provide additional assistance in areas where a student needs help. Teachers also grade papers, prepare report cards, and meet with parents and school staff to discuss a student's academic progress or personal problems.
  • 106. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 106 Teacher Skills • Organization. • Dependability. • Patience. • Creativity. • Teach others. • Deal with stressful situations. • Interpret and communicate information. • Deal with unmotivated and disrespectful students. • Work with cultural diversity. • Recognize and respond to individual differences in students.
  • 107. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 107 Teacher Questions • How much experience do you have working with students? • Where have you learned to do that? • Do you have good leadership skills? • Are you able to work the latest technology in teaching?(computers, video discs) • Are you able to recognize and respond to individual differences?
  • 108. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 108 Advertising Account Management Job Description Skills Questions
  • 109. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 109 Account Management Job Description • ACCOUNT EXECUTIVES serve as a liaison between the client and the various departments of an advertising agency. Account executives coordinate all activities provided by each of the departments in order to offer the client the best service possible.
  • 110. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 110 Account Management Skills • Must be personable and articulate • Ability to sell a creative idea • Enthusiasm for and knowledge of the client’s products/services • Ability to motivate and encourage the agency staff • Capability to resolve conflicts • People skills
  • 111. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 111 Account Management Questions • Have you taken Marketing 474 (Advertising & Promotions)? • Have you had an internship in the field of advertising? • Do you have any connections to anyone who works in advertising?
  • 112. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 112 Advertising Traffic Coordinator Job Description Skills Questions
  • 113. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 113 Traffic Coordinator Job Description • The TRAFFIC COORDINATOR is responsible for coordinating, developing timetables, meeting deadlines, obtaining approvals at each stage of the ad development process and overseeing all aspects of the production of an ad.
  • 114. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 114 Traffic Coordinator Skills • Organizational skills • Time management skills • Knowledge of process to create an ad • People skills
  • 115. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 115 Traffic Coordinator Questions • Have you taken Marketing 474 (Advertising & Promotions)? • Have you had an internship in the field of advertising? • Do you have any connections to anyone who works in advertising?
  • 116. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 116 Advertising Media Planning / Buying / Research Job Description Skills Questions
  • 117. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 117 Media Planning/Buying/Research Job Description • MEDIA PLANNERS are responsible for the evaluation and selection of media as well as the development of the media plan. The media planner will review the information that has been gathered to suggest a plan of action for the client. • MEDIA BUYERS buy space in print and broadcast media. Media buyers negotiate media buys, tracks a client’s budget and provides post-analysis reports.
  • 118. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 118 Media Planning/Buying/Research Skills • Detail-oriented • Analytical skills • Works well under pressure
  • 119. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 119 Media Planning/Buying/Research Questions • Have you taken Marketing 474 (Advertising & Promotions)? • Have you had an internship in the field of advertising? • Do you have any connections to anyone who works in advertising?
  • 120. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 120 Advertising Creative Services Job Description Skills Questions
  • 121. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 121 Creative Services Job Description • The CREATIVE DIRECTOR is an experienced advertising professional with the skills and know-how to manage an entire creative staff. The creative director is responsible for the success of an ad campaign. Creative directors are also responsible for all aspects of producing an ad -- including the copyrighting, design and commercial production.
  • 122. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 122 Creative Services Skills • Budget control • Ability to create a strategy that will maximize the agency’s profits • Good communication skills
  • 123. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 123 Creative Services Questions • Have you taken Marketing 474 (Advertising & Promotions)? • Have you had an internship in the field of advertising? • Do you have any connections to anyone who works in advertising?
  • 124. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 124 Advertising Advertising Copywriter Job Description Skills Questions
  • 125. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 125 Advertising Copywriter Job Description • An ADVERTISING COPYWRITER is responsible for supplying the copy of an ad. For example, in a commercial the copy needed is a script. In a magazine advertisement, the copy is a headline plus the main body. The copywriter is expected to come up with “catch phrases” that can be used in the entire ad campaign.
  • 126. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 126 Advertising Copywriter Skills • Good writing skills • An understanding of and appreciation for good designs and illustrations • Ability to apply proven techniques in writing an ad
  • 127. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 127 Advertising Copywriter Questions • Have you taken Marketing 474 (Advertising & Promotions)? • Have you had an internship in the field of advertising? • Do you have any connections to anyone who works in advertising?
  • 128. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 128 Marketing Management Product Manager Job Description Skills Questions
  • 129. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 129 Product Manager Job Description • Determines customers’ needs and desires and product pricing by specifying the research needed to obtain market information. • Recommends the nature and scope of present and future product lines by appraising new product ideas and/or product or packaging changes. • Assesses market competition by comparing the company’s product to competitors’ products. • Provides source data for product line communications by defining product marketing communication objectives. • Obtains product market share by working with sales director to develop product sales strategies. • Assesses product market data by calling on customers with field salespeople and evaluating sales call results. • Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests. • Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules. • Brings new products to market by analyzing proposed product development programs; preparing return-on- investment analyses; establishing time schedules with engineering and manufacturing. • Introduces and markets new products by developing time-integrated plans with sales, advertising, and production. • Determines products pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders. • Completes operational requirements by scheduling and assigning employees; following up on work results. • Maintains product management staff by recruiting, selecting, orienting, and training employees. • Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.
  • 130. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 130 Product Manager Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 131. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 131 Product Manager Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 132. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 132 Marketing Management Brand Manager Job Description Skills Questions
  • 133. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 133 Brand Manager Job Description • Evaluate brand testing and recommend whether to terminate development, modify brand, or begin campaign. • Provide information and recommendations on price of brand and products in cooperation with marketing research department. • Develop sales and profitability forecasts and marketing budgets with finance department. • Analyze statistics and recommendations from marketing research to allocate funding for advertising and promotion campaigns. • Identify channels of distribution, such as wholesalers, retailers, or direct sales to the public. • Work with marketing research and advertising agency to position brand; that is create an image of the brand in the minds of customers as having the attributes that they want. • Coordinate promotion of the brand.
  • 134. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 134 Brand Manager Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 135. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 135 Brand Manager Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 136. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 136 Marketing Management Marketing Director Job Description Skills Questions
  • 137. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 137 Marketing Director Job Description • Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. • Obtains market share by developing marketing plans and programs for each product; directing promotional support. • Maintains relations with customers by organizing and developing specific customer-relations programs; determining company presence at conventions, annual meetings, trade associations, and seminars. • Provides short-and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data. • Influences present and future products by determining and evaluating current and future market trends. • Develops new uses for existing products by analyzing statistics regarding market development; acquiring and analyzing data; consulting with internal and external sources. • Maintains research data base by identifying and assembling marketing information. • Provides marketing information by answering questions and requests. • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Completes marketing department operational requirements by scheduling and assigning employees; following up on work results. • Maintains marketing staff by recruiting, selecting, orienting, and training employees. • Maintains marketing staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Develops marketing staff by providing information, educational opportunities, and experimental growth opportunities. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.
  • 138. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 138 Marketing Director Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 139. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 139 Marketing Director Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 140. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 140 Marketing Management Marketing Associate Job Description Skills Questions
  • 141. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 141 Marketing Associate Job Description • Assists in planning, implementing, and controlling marketing activities and decisions. • Assists in setting objectives and standards of performance and developing strategies and tactics to implement those objectives. • Assists in addressing issues such as what market to enter, what products to offer, how to allocate marketing resources, and for large corporations what companies to buy. • Assists with recruiting new employees. • Assists in determining customer needs and desired product pricing. • Maintains relations with customers by organizing and developing specific customer-relations programs; determining company presence at conventions, annual meetings, trade associations, and seminars.
  • 142. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 142 Marketing Associate Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 143. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 143 Marketing Associate Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 144. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 144 Marketing Management Business Manager Job Description Skills Questions
  • 145. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 145 Business Manager Job Description • Completes store operational requirements by scheduling and assigning employees and following up on work results. • Maintains store staff by recruiting, selecting, orienting, and training employees. • Maintains store staff job results by coaching, counseling and disciplining employees and planning, monitoring, and appraising job results. • Achieves financial objectives by preparing an annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions. • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. • Ensures availability of merchandise and services by approving contracts and maintaining inventories. • Formulates pricing policies by reviewing merchandising activities, determining additional needed sales, promotion, authorizing clearance sales and studying trends. • Markets merchandise by studying advertising, sales promotion display plans and by analyzing operating and financial statements for profitability ratios. • Secures merchandise by implementing security systems and measures. • Protects employees and customers by providing a safe and clean store environment. • Maintains the stability and reputation of the store by complying with legal requirements. • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. • Maintains operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures. • Contributes to team effort by accomplishing related results as needed.
  • 146. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 146 Business Manager Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 147. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 147 Business Manager Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 148. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 148 Marketing Management Marketing / Sales Manager Job Description Skills Questions
  • 149. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 149 Marketing / Sales Manager Job Description • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. • Implements national sales programs by developing field sales action plans. • Maintains sales volume product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. • Completes national sales operational requirements by scheduling and assigning employees; following up on work results. • Maintains national sales staff by recruiting, selecting, orienting, and training employees. • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.
  • 150. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 150 Marketing / Sales Manager Skills • Allocate time • Acquire and evaluate information • Allocate money • Organize and maintain information • Allocate material and facility resources • Interpret and communicate information • Allocate human resources • Use computers to process information • Participate as a member of a team • Teach others • Serve clients/customers • Exercise leadership • Negotiate to arrive at a decision • Work with cultural diversity • Understand systems • Creative thinking • Decision making • Problem solving • Dealing with responsibility • Being social • Self-management • Planning • Organizing • Scheduling • Assigning • Delegating • Conflict resolution • Directing • Measuring • Administering • Conducting • Controlling • Coordinating • Enabling • Empowering • Initiating • Supervising • Modeling • Supporting • Persuading/Influencing • Reviewing • Promoting • Positioning • Comparing • Differentiating • Representing • Asking • Lifelong learning Commitment • Interpersonal • Technical skills required • Virtual office competency • Entrepreneurial • Independent Action • Stress/Coping skills
  • 151. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 151 Marketing / Sales Manager Questions • Am I ready to deal with many types of people from diverse cultures and share my knowledge and opinions with them? • How well do I work with teams and can I be a leader when expected? • How well do I accept failures and how open am I to criticisms? • Am I ready to share all the information that I know and have spent years learning with other members of my team and other departments of the organization? • Do I have enough technological knowledge required for this job and am I willing to keep learning the technology as it advances? • How are my people skills and how well can I communicate to send a message across? • Do I know enough about the organization to become a part of it? • Do I have the knowledge of other skills required to meet the responsibilities of this position? • Do I have the ability to make appropriate decisions and sound judgments? • How well can I persuade and influence others into selling my ideas and thoughts?
  • 152. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 152 Marketing Research Marketing Research Director Job Description Skills Questions
  • 153. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 153 Marketing Marketing Research Director Job Description • Oversee research analysts and direct them in their findings. They are concerned with the potential sales of a product or service and the methods of marketing and distribution. They make recommendations to their clients based upon their findings.
  • 154. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 154 Marketing Marketing Research Director Skills • Experience in marketing analysis • Allocate time and money • Ability to teach others
  • 155. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 155 Marketing Marketing Research Director Questions • Do I have the relevant experience required to be a leader in this field? • Can I instruct others about demographically information?
  • 156. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 156 Marketing Research Research Analyst Job Description Skills Questions
  • 157. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 157 Marketing Research Analyst Job Description • Marketing research analysts are concerned with the potential sales of a product or service. They analyze statistical data on past sales to predict future sales. They gather data on competitors and analyze prices, sales, and methods of marketing and distribution. They provide a company's management with information needed to make decisions on the promotion, distribution, design, and pricing of company products or services, or to determine the advisability of adding new lines of merchandise, opening new branches, or otherwise diversifying the company's operations.
  • 158. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 158 Marketing Marketing Research Director Skills • Educational Background • Organize and maintain information • Differentiating Information.
  • 159. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 159 Marketing Marketing Research Director Questions • Can I evaluate large amount of information accurately? • Do I know how to process information effectively?
  • 160. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 160 Marketing Research Junior Marketing Research Analysts Job Description Skills Questions
  • 161. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 161 Marketing Junior Marketing Research Analysts Job Description • Graduate training is required for most private sector economist and marketing research analyst jobs, and for advancement to more responsible positions. Economics includes many specialties at the graduate level, such as advanced economic theory, econometrics, international economics, and labor economics.
  • 162. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 162 Marketing Junior Marketing Research Analysts Skills • Those skilled in quantitative techniques and their application to economic modeling and forecasting, using computers, coupled with good communications skills, should have the best job opportunities.
  • 163. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 163 Marketing Junior Marketing Research Analysts Questions • Do I have the required computer skills to do this job? • Do I have a graduate degree or equivalent experience? • Do I understand Economic modeling and forecasting?
  • 164. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 164 Marketing Research Field Service Director Job Description Skills Questions
  • 165. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 165 Marketing Field Service Director Job Description • Conduct surveys that provide information to other marketing analysts. Involved in developing the firm's detailed marketing strategy. With the help of subordinates, including product development managers and market research managers, they determine the demand for products and services offered by the firm and its competitors and identify potential consumers.
  • 166. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 166 Marketing Field Service Director Skills • Ability to work well with others • Good communication skills • Ability to interpret and communicate information
  • 167. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 167 Marketing Field Service Director Questions • Am I capable of processing different amounts of information?
  • 168. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 168 Marketing Research Research Interviewer Job Description Skills Questions
  • 169. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 169 Marketing Research Interviewer Job Description • Conducts researches into past market information and relates them to current situations. Distribute surveys to consumers regarding their preferences.
  • 170. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 170 Marketing Research Interviewer Skills • Organize and maintain information • Allocate materials • Improve and design systems
  • 171. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 171 Marketing Research Interviewer Questions • Do I have the ability to interpret information and relate it to current situations? • Can I design an effective marketing survey?
  • 172. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 172 Retail Retail Sales Representative Job Description Skills Questions
  • 173. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 173 Retail Sales Representative Job Description • Retail sales representatives assist customers in finding what they are looking for and try to interest them in the merchandise. This may be done by describing a product's features, demonstrating its use, or showing various models and colors. For some sales jobs, special knowledge or skills are needed about the products. In addition to selling, most retail sales workers, especially those who work in department and apparel stores, make out sales checks; receive cash, check, and charge payments; bag or package purchases; and give change and receipts. Retail sales workers may also have to open or close cash registers. This may include counting the money; separating charge slips, coupons, and exchange vouchers; and making deposits at the cash office. Sales workers may also handle returns and exchanges of merchandise, perform gift wrapping services, and keep their work areas neat. In addition, they may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.
  • 174. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 174 Retail Sales Representative Skills • Ability to communicate clearly and effectively • Some general computer skills • Basic Arithmetic and Calculation • Participates as a member of a team • Ability to serve customers in a professional manner • Ability to work with a diverse clientele • Decision making/Problem solving skills • Responsible • Interpersonal • Persuasive • Self Motivation • Ability to speak more than one language is a plus
  • 175. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 175 Retail Sales Representative Questions • Did I do well in my Speech class? Are there any suggestions the professor made to better improve my speaking skills? • In my classes, how have I demonstrated good decision and problem solving skills? • Do I have any work experience in a retail establishment? If so, how have I demonstrated any of the skills listed above? • In any of my classes, have I been asked to participate as a group member? If so, in what class and on what project? What was the outcome?
  • 176. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 176 Retail Retail Store Manager Job Description Skills Questions
  • 177. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 177 Retail Store Manager Job Description • A retail store manager is responsible for ensuring that customers receive satisfactory service and quality goods. They also answer customers' inquiries and handle complaints. Retail store managers oversee the work of sales associates and cashiers and customer service, stock, inventory, and grocery clerks. They are responsible for interviewing, hiring, and training employees, as well as preparing work schedules and assigning workers to specific duties.
  • 178. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 178 Retail Store Manager Skills • Allocates Time, Money, and Materials • Acquires, Evaluates, Organizes, Interprets, and Maintains Information • Ability to Communicate Information Clearly and Effectively • Uses Computers to Process Information • Exercises Leadership Skills • Serves Customers • Decision Making/ Problem Solving • Demonstrate Ability to Take Responsibility for Others • Ability to Plan, Organize, Schedule, Delegate, Hire, Coordinate, and Empower • Ability to Create a Team Environment • Ability to Work and Manage a Diverse Workplace
  • 179. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 179 Retail Store Manager Questions • In any of my classes, have I demonstrated good leadership skills? If so, in what class and in what manner? • Have I worked in a retail establishment that required me to organize or coordinate any type of project? • Have I had to prepare a project through the aid of a computer? If so, what did I do and what software did I use? • Have I taken any classes that taught me any of in above listed skills? If so, what class and in what way? • Did a Speech professor make any suggestion to better improve my speaking ability? If so, how can I use that • How have I been exposed to a diverse environment? Through school? Through work? • Have I ever have to demonstrate good decision making skills? If so, in what class? • Have I ever had to demonstrate good problem solving skills? If so, in what class and on what project?
  • 180. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 180 Retail Buyer, Retail Store Job Description Skills Questions
  • 181. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 181 Buyer, Retail Store Job Description • Buyers seek to obtain the highest quality merchandise at the lowest possible purchase cost for their employers. (In general, buyers buy items for resale.) They determine which commodities or services are best, choose the suppliers of the product or service, negotiate the lowest price, and award contracts that ensure the correct amount of the product or service is received at the appropriate time. In order to accomplish these tasks successfully, buyers study sales records and inventory levels of current stock, identify foreign and domestic suppliers, and keep abreast of changes affecting both the supply of and demand for products and materials for which they are responsible. • Buyers evaluate suppliers based upon price, quality, service support, availability, reliability, and selection. To assist them in their search, they review listings in catalogs, industry periodicals, directories, and trade journals, research the reputation and history of the suppliers, and advertise anticipated purchase actions in order to solicit bids. Also, meetings, trade shows, conferences, and visits to suppliers' plants and distribution centers provide opportunities for buyers to examine products, assess a supplier's production and distribution capabilities, as well as discuss other technical and business considerations that influence the purchasing decision. Once all the necessary information on suppliers is gathered, orders are placed and contracts are awarded to those suppliers who meet the buyers’ needs. Other specific job duties and responsibilities vary by employer and by the type of commodities or services to be purchased.
  • 182. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 182 Buyer, Retail Store Skills • Ability to Acquire and Evaluate Information • Ability to Use Computers to Process Information • Serve Customers • Ability to Work in a Diverse Workplace • Ability to Communicate Clearly and Effectively • Decision Making/ Problem Solving • Ability to Negotiate • Arithmetic/ Calculating • Ability to be Persuasive • Ability to Compare, Influence, and Convince
  • 183. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 183 Buyer, Retail Store Questions • What kind of computer skills do I have? What computer programs am I familiar with? • In what classes have I demonstrated good decision making skills? How? Through group projects? • In what classes have I demonstrated good problem solving skills? Were there any projects that I would have used these skills? • Do I have experience working with customers? • In what ways have I used my negotiating skills? How did I benefit in the long- run? Have I ever had to negotiate a grade with a professor? • In what classes have I had to be persuasive to get members of a group project to participate? • What examples can I use in an interview that demonstrate my marketing skills?
  • 184. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 184 Retail Purchasing Agent Job Description Skills Questions
  • 185. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 185 Purchasing Agent Job Description • A Purchasing Agent seeks to obtain the highest quality merchandise at the lowest possible purchase cost for their employers. (In general, purchaser agents buy goods and services for the use of their company or organization) They determine which commodities or services are best, choose the suppliers of the product or service, negotiate the lowest price, and award contracts that ensure the correct amount of the product or service is received at the appropriate time. In order to accomplish these tasks successfully, purchaser agents study sales records and inventory levels of current stock, identify foreign and domestic suppliers, and keep abreast of changes affecting both the supply of and demand for products and materials for which they are responsible. • Purchasing Agents evaluate suppliers based upon price, quality, service support, availability, reliability, and selection. To assist them in their search, they review listings in catalogs, industry periodicals, directories, and trade journals, research the reputation and history of the suppliers, and advertise anticipated purchase actions in order to solicit bids. Also, meetings, trade shows, conferences, and visits to suppliers' plants and distribution centers provide opportunities for purchasers and buyers to examine products, assess a supplier's production and distribution capabilities, as well as discuss other technical and business considerations that influence the purchasing decision. Once all the necessary information on suppliers is gathered, orders are placed and contracts are awarded to those suppliers who meet the purchase agents' needs. Other specific job duties and responsibilities vary by employer and by the type of commodities or services to be purchased. Purchasing agents often work closely with other employees in their own organization when deciding on purchases, an arrangement sometimes called team buying.
  • 186. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 186 Purchasing Agent Skills • Ability to Acquire and Evaluate Information • Ability to Use Computers to Process Information • Serve Customers • Ability to Work in a Diverse Workplace • Ability to Communicate Clearly and Effectively • Decision Making/ Problem Solving • Ability to Negotiate • Arithmetic/ Calculating • Ability to be Persuasive • Ability to Compare, Influence, and Convince
  • 187. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 187 Purchasing Agent Questions • What kind of computer skills do I have? What computer programs am I familiar with? • In what classes have I demonstrated good decision making skills? How? Through group projects? • In what classes have I demonstrated good problem solving skills? Were there any projects that I would have used these skills? • Do I have experience working with customers? • In what ways have I used my negotiating skills? How did I benefit in the long- run? Have I ever had to negotiate a grade with a professor? • In what classes have I had to be persuasive to get members of a group project to participate? • What examples can I use in an interview that demonstrate my marketing skills?
  • 188. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 188 Sales Wholesale Dealer Job Description Skills Questions
  • 189. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 189 Wholesale Dealer Job Description • The job of Wholesale Dealers are to purchase goods directly from manufacturers from other wholesale firms for resale to retail firms or to commercial establishments and other institutions. They also set general buying/selling and pricing policies along with determining how merchandise will be distributed and marketed.
  • 190. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 190 Wholesale Dealer Skills • Analyzing • Anticipating • Buying • Checking • Communicating • Decision making • Gathering • Generating • Identifying • Implementing • Improving • Leading • Marketing • Ordering • Planning • Producing • Providing • Selling • Supervising
  • 191. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 191 Wholesale Dealer Questions • Why did you choose Wholesale Dealer as a possible occupation? • From the list of skills above, what type of skills do you possess? • How can you prove that you possess these skills? • What type of courses did you take that is related to this occupation or to the skills above? • Do you have any experience in this particular occupation?
  • 192. MANAGERIAL STUDIES Return to Core Areas Return to Last Slide Viewed 192 Sales Manufacture Representative Job Description Skills Questions
  • 193. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 193 Manufacture Representative Job Description • The job of a Manufacture Representative is to market their company’s products to manufacturers, wholesale and retail establishments, government agencies, and other institutions. They must be able to get the interests of wholesale and retail buyers and purchasing agents in their merchandise.
  • 194. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 194 Manufacture Representative Skills • Analyzing • Communicating • Describing • Distributing • Filing • Informing • Installing • Negotiating • Ordering • Organizing • Planning • Preparing • Presenting • Persuading • Problem Solving • Producing • Scheduling • Showing • Traveling • Visiting
  • 195. MANAGERIAL STUDIES - ROPES Return to Last Slide Viewed Return to Core Areas 195 Manufacture Representative Questions • Why did you choose Manufacturer Representative as a possible occupation? • From the list of skills above, what type of skills do you possess? • How can you prove that you possess these skills? • What type of courses did you take that is related to this occupation or to the skills above? • Do you have any experience in this particular occupation?

Editor's Notes

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