The document summarizes the key aspects of RS, a medium-sized German company that specializes in hose line and fitting technology for transporting and controlling fluids. It focuses on innovation, quality products, comprehensive solutions and services, and ensuring safety. RS aims to be a one-stop supplier through its problem analysis, product development, manufacturing, commissioning, and after-sales support.
Customer Newsletter TechSens Endress+Hauser Conducta Inc. 1/2013Daniela Dunn
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Articles include information about the company, product news, employee introductions, etc.
Our Group Profile, including vision, mission, history, values and financial highlights. Find out more about us on our website: http://www.sgs.com/en/Our-Company/About-SGS/SGS-in-Brief.aspx
Customer Newsletter TechSens Endress+Hauser Conducta Inc. 1/2013Daniela Dunn
8-page customer e-newsletter, created in Adobe InDesign. Image editing in Adobe Photoshop. Layout, content editing, and part content writing by Daniela Dunn (Pareigis).
Articles include information about the company, product news, employee introductions, etc.
Our Group Profile, including vision, mission, history, values and financial highlights. Find out more about us on our website: http://www.sgs.com/en/Our-Company/About-SGS/SGS-in-Brief.aspx
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Our Group Profile, including vision, mission, history, values and financial highlights. Find out more about us on our website: http://www.sgs.com/en/Our-Company/About-SGS/SGS-in-Brief.aspx
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DistributionNOW is an industry-leading
provider of pipe, valves and valve
lift systems to the upstream, midstream,
and downstream & industrial markets.
We are also recognized as a leading supply
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services, including supply chain
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e-commerce solutions. Our associates are
the best in the business, with extensive
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understanding of our customers’ process and
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Sensors to industries that include assembly and robotics, automotive, material handling, packaging, metal forming, plastics, and food and beverage. Offering a complete family of position sensors, fluid sensors, diagnostic systems, networking products, and wiring solutions.
2. The
RS Principles
1. RS stands for the safe control and
delivery of all types of liquids and
gases.
2. Intelligent technology applied to
pipes and fittings is our foundation.
3. Innovation, personal service and
intelligent systematic thinking are
the pillars of our competence.
4. The quality standard for all RS
brand products is safety and
perfection.
5. Regular and open information is
our objective and the way we do
business.
3. Top performance is
our standard
Our aim is to help your process run with top efficiency
and quality. We set ourselves the highest quality
standards and apply them to help provide you
with the maximum possible safety for your staff,
the environment and your production process.
We think systematically, looking at every
aspect of your process to offer a solution
which completely fits your needs. We are
constantly stretching the leading
edge of technology to give you state
of the art advice. We aim to go one step
further in service to guarantee the highest
benefit and added value to your business.
We make your concerns ours.
This is our personal pledge.
Dr.-Ing. Jens Reppenhagen
Managing Director
4. 100 years of
experience
What lies behind the RS brand name? Not an
anonymous industrial giant but a medium sized
owner-managed family company located
just north of Hamburg. Innovation is part of
our tradition, with the consequence that
the RS brand stands for the safe
transport and control of nearly
every kind of fluid. We are one of
the world leaders in hose line
and fitting technology, and this
will also be the foundation for our
next 100 years, with a clear focus on
innovation for our customers all over
the world. But we still remain a medium
sized company which takes its re-
putation for top quality engineering
made in Germany very seriously.
Dipl.-Kfm./Dipl.-Ing. Jürgen Tietjen
Managing Director
5. Premium products
Our quality policy is simple: no compromises. A
rigorous quality assurance programme regulates all
our key processes, starting with supplier evaluation
and incoming goods checking and continuing
throughout the production stages. Our ISO 9001:2000
QM system is audited and we have approval cer-
tificates from TÜV, German Lloyds and international
bodies. When you see the RS brand on a product you
can be confident that it is built to RS quality stan-
dards – but only then.
6. A one-stop supplier
The RS brand stands for the safe control and transport of
nearly every kind of fluid, and in our areas of expertise,
loading and process technology we offer our customers
complete solutions to their problems. This begins with
market and project analysis and continues with de-
velopment, production and commissioning, rounded off
with first class after-sales support backed up with large
stock of spare parts and comprehensive technical advice.
We offer:
• Planning, developing and designing “intelligent“ systems
based around hose line and fittings technology.
• High quality manufacturing which lives up to the high
standards expected from “made in Germany“.
• Service and advice from project planning through to
application support.
• Regular and detailed communication with users, en-
gineering companies and suppliers of integrated and
peripheral components.
• Made-to-measure logistics from installation through to
spare parts deliveries.
• Comprehensive service from A to Z.
7. Perfecting the Standards –
New Inventions
Innovation as a company philosophy
Our development of today is the solution to your problem of tomorrow.
Development
The effective and highly qualified engineers and technicians working in our research and develop-
ment department produce innovative products which can stand comparison to any.
We develop the products you really need, with the shortest possible time from the idea to the
product.
8. Give us a challenge, and we will find an answer.
From the problem analysis through the idea and
concept and to an effective solution.
9. We build quality products –
on time
Just in Time
The most modern electronically controlled machine tools help us to manufacture a wide range of
components with minimal changeover and production times, so we are well equipped to make small
Production
quantities or customer-specific items economically.
However, the best machines are only part of the picture, and are complemented by our skilled
toolmakers, casters, turners and welders. We cast brass and aluminium parts in our own foundry,
which gives us maximum flexibility and the shortest delivery times.
10. We build to your specification and deliver rapid,
individual solutions for your needs.
With constant high quality, year after year.
11. Safety first
Quality – Purchasing
The RS brand
You are responsible: and not just for your budget. You also bear the responsibility for the safety of your
customers, their staff and their plant, and for the smooth running of your entire process with minimum
down time and the longest possible maintenance intervals.
This is not a matter of price – it is a matter of quality. We give you the security of RS – the strong brand in
your system: this is our promise.
12. We can't take over your decisions,
but we can help to carry part of
the responsibility associated with them.
13. We get
things moving
Sales – Logistics – Service
You are important to us
We keep around 14,500 different items in stock, and the number is growing day by day. Our high-
rise stockroom minimizes the time need to locate and fulfil a customer's order, and the latest com-
puter and transport technology ensures rapid, correct deliveries – just in time for your process.
To react quickly to individual commissions we also hold a large stock of sub-assemblies which
can be finished to order.
14. Think of our stock as your stock,
with everything to hand.