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Release Notes
Copyright notice
Copyright © 2012 by Rolta India Limited, Rolta Canada Limited, and Rolta International, Inc. All
rights reserved.
Important notice
Handle this document carefully as it contains material protected by international copyright law. Any
reproduction, full or in part, of this material is prohibited, without the express written permission of
the company. Any reproduction with permission shall contain the above-mentioned copyright notice.
Product changes
Rolta India Limited reserves the rights to change, update, or make obsolete the name of the manual at
any time and without notice.
Rolta India Limited warranty
Rolta India Limited hereby represents and warrants to Licensee that Rolta India Limited is the owner
of the Software or otherwise has the right to grant to Licensee the rights to use this software.
Trademarks
Microsoft and Windows are registered trademarks of Microsoft Corporation worldwide. Other
brands and their products are trademarks or registered trademarks of their respective companies and
should be noted as such.
Sales and account management
If you need to contact sales and account management, send an e-mail message to
onpoint.sales@rolta.com.
Product management
For current release information or a listing of ongoing product management activities, send an e-mail
message to onpoint.pm@rolta.com.
Technical support
If you need to contact customer support, send an e-mail message to onpoint.sup-
port@rolta.com.
7.5.0.139
3Rolta OnPoint 7.5 Release Notes
In this release
These release notes include last-minute developments and a list of known and resolved issues.
For software and hardware requirements and general installation and upgrade instructions for
OnPoint 7.5, see the OnPoint 7.5 Installation Guide, which you can access in the installation area
designated by OnPoint Support Services.
For additional tips and information, see the OnPoint Help that can be viewed at the bottom
of the OnPoint Administration Console or by pressing F1.
For a list of new features, see the What’s New topics in the online help for the OnPoint
Administration Console.
Related topics
• “OnPoint 7.5 known issues” on page 4
• “OnPoint 7.5 known limitations” on page 5
• “OnPoint 7.5 documentation errata” on page 5
• “OnPoint 7.5 resolved issues” on page 8
• “Troubleshooting” on page 10
4 OnPoint 7.5 known issues
OnPoint 7.5 known issues
Ref No. Description
ONP00029903 COGO Tool does not work with a WFS connection
ONP00020011 Location search results are displayed on the first map tab that is found
to support acetates (map markup layer).
ONP00028374 Culture change in Classic theme changes the theme to Sapphire.
ONP00028973 Map Snapshot functionality does not work with Security Switch set-
tings enabled (HTTPS enabled for the OnPoint login page) and base
map.
ONP00028996 The Print template does not retain the configured output image for-
mats and text fields in the OnPoint Administration Console.
ONP00029265 Website displays blank page if users log in with a user ID containing an
apostrophe, for example Rolta's.
ONP00029708 Google Chrome - When users try to select the Zoom in or Zoom out
map tools, the pointer tool does not respond.
ONP00029901 An inherent default timeout in ASP.net web services of 100 seconds
cannot be set by configuration, only by code reference. In OnPoint
7.5, various print geoprocessing service activities may cause the Carto-
graphic Print Web Service to pass the timeout before getting a valid
print request ID.
ONP00029716 Domain/subtypes are not refreshed after synchronization using 10.1
map services.
ONP00029739 Routing—Captions administrators enter for routing (to localize the
functionality in languages other than the default US English) disappear
from the Administration Console the next time administrators open it.
ONP00029746 If users perform a selection while OnPoint is set to display in Arabic,
and then click one of the Info links on the Results window, and then
drag the More Information window, the window disappears.
5Rolta OnPoint 7.5 Release Notes
OnPoint 7.5 known limitations
OnPoint 7.5 documentation errata
Errata listed here will be corrected in a subsequent release.
ONP00029752 Buffer rings with other than solid and hollow fill do not display in Car-
toPrint, where the map provider is ArcGIS Server 10 or earlier, and the
connection type used to connect to ArCGIS Server from OnPoint is
ArcGIS Server, which is also known as the direct connection (as
opposed to the ArcGIS Server SOAP API connection).
ONP00029860 Cartographic Map Series (SOAP) print template (where the map pro-
vider is ArcGIS Server 10.1) cannot be used if the name of the tem-
plate is changed from its default.
ONP00029863 The resources for the print template names (Cartographic print) dis-
play empty under the Security/Resources node, in the OnPoint
Administration Console.
ONP00029444 In the Classic theme, no tooltips display for the map toolbar tools.
Ref No. Description
ONP00028478 Legend not updating as per the colors in new theme in thematic map-
ping
Ref No. Description
6 OnPoint 7.5 documentation errata
Omissions
Out of date
Guide Description
Application Design Guide (online
help for the Administration Con-
sole)
Renaming themes in Application Settings > Theme Set-
tings
• Names for themes cannot be longer than 25
characters. Theme names must be at minimum
one character long.
• In Allowed Themes, by default three options are
available: Sapphire is selected, and Inswing and
Classic are not selected.
PDF versions of the Application
Design Guide (online help for the
Administration Console)
Figure entitled “Base map that is selected in Select data-
source items to display is shown by default” is incorrect.
Web User Guide—InSwing Multiple base maps
Application Design Guide (online
help for the Administration Con-
sole)
Ability to display Shape Links in OnPoint dialog box.
Application Design Guide (online
help for the Administration Con-
sole)
Ability to pass User ID and current coordinates to a
custom tool or command
Guide Description
Web User Guide—InSwing Zoom in and Zoom out bar—screen capture
Web User Guide—InSwing Changing the language—screen capture
Web User Guide—InSwing Figure 36—displays the Results window as it appears in
the Sapphire theme.
Web User Guide—InSwing Figure42—displays the Results window as it appears in
the Sapphire theme
Web User Guide—InSwing Measure tool—screen capture
7Rolta OnPoint 7.5 Release Notes
Corrections
Web User Guide—InSwing Figure 51
Web User Guide—InSwing Figure 52
Guide Description
Application Design Guide (online
help for the Administration Con-
sole)
Description for Order Column on column types that
can be used in searches should read:
The search values listed in the search column on the
search page are listed based on the order of the values
of selected ‘Order column’. Order column does not
control the order in which values are displayed in the
Results window.
Web User Guide—InSwing Figure 52—Only URL metadata is supported in the
InSwing theme. The screen capture leads to believe oth-
erwise.
Application Design Guide (online
help for the Administration Con-
sole)
OnPoint Admin Console Online Help less up to date
than PDF
See OnPoint_7.5_ApplicationDesignGuide.pdf in the
location where you downloaded OnPoint 7.5.
The following topics are more up to date in the PDF
version:
• Configuring CartoPrint—single-map printing
with ArcGIS 10.1
• Configuring CartoPrint—map-series printing
with ArcGIS Server 10.1
• Managing user accounts
Guide Description
8 OnPoint 7.5 resolved issues
OnPoint 7.5 resolved issues
Application Design Guide (online
help for the Administration Con-
sole)
Step 5 for creating a CartoPrint map series entitled
“Setting map series chunk size” is incomplete in the
OnPoint Admin Console help.
See OnPoint_7.5_ApplicationDesignGuide.pdf in the
location where you downloaded OnPoint 7.5 for the
complete procedure.
Application Design Guide (online
help for the Administration Con-
sole)
Procedure entitled “Tool Modifications to the Sapphire
theme” no longer applies but appears in the OnPoint
Admin Console online help. It has been removed from
the PDF version.
See OnPoint_7.5_ApplicationDesignGuide.pdf in the
location where you downloaded OnPoint 7.5.
Ref No. Description
ONP00027616 An unhandled Exception occurs when Users and Roles has exceeded
more than 150 characters in the description.
ONP00019319 URLs in Simple Report PDF are incorrect.
ONP00019512 No internet access with Bing or Google base map enabled.
ONP00019595 Coordinate system not automatically recognized for certain projected
coordinate systems
ONP00019880 OnPoint 7.0 EP SOAP connection to AGS Server 10.1 with ArcGIS
security turned on fails
ONP00019884 In searches where specifying criteria in at least one field is mandatory,
and Allow Search All was enabled, users were able to select a default
value causing them to think
“Criteria mandatory in at least one field.” message has been replaced
with “You must specify more criteria for this search.”
Guide Description
9Rolta OnPoint 7.5 Release Notes
ONP00028924 Role name is not displayed completely in the "Filter By Role" combo
box in MMC when the role name is lengthier than combo box width
ONP00019887 Warning message should be displayed before viewing a report when all
the records are unchecked in the results grid
ONP00019896 Feature Access editing does not work with ArcGIS Server 10.1
ONP00025317 Setting initial extents on a AGS cached base map results in inconsistent
behavior
ONP00025345 Map printed through Cartographic template will not have the buffer
rings for the below scenarios
ONP00019885 Reset button on search windows doesn't reset all items
Ref No. Description
10 Troubleshooting
Troubleshooting
Layer attribute searches fail if they contain search columns whose data type
is date, map provider is ArcGIS Server, and data source is GDB, MDB or
DBF
Layer attribute searches containing search columns whose data type is Date can fail where the
map provider is ArcGIS Server and the data source is any of these:
• Personal geodatabase
• File geodatabase
• Shape files
Workaround
1. In the OnPoint Administration Console, select the Searches node.
2. Double-click the search.
3. In the Edit Layer Attribute Search window, select the Ignore SQL Validation option.
Printing map series (Cartographic Print Map Series SOAP print template)
with the Current extents or Entire index layer options results in timeout
The timeout parameters below should be in synch to avoid timeout exceptions and to get
better performance in map series generation.
• “httpRuntime executionTimeout—Cartographic Print Web Service” on page 10
• “OnPointMapSeriesPrintingTasks service timeouts—ArcGIS Server” on page 11
• “SOAP API connection parameters and performance considerations for CartoPrint and
ArcGIS Server 10.1” on page 13
httpRuntime executionTimeout—Cartographic Print Web Service
Default value = 600 seconds
Increase or modify this parameter to synch-up with the OnPointMapSeriesPrintingTasks
geoprocessing printing service timeouts in ArcGIS server.
11Rolta OnPoint 7.5 Release Notes
This timeout occurs if some information is requested (by the CartoPrint tools on ArcMAP or
OnPoint) from the server, but ArcGIS Server takes too long to respond. Information
requested could be such things as what geoprocessing services are available, determining what
features should be included in a print request chunk, or a print request itself. Crossing this
timeout will sometimes cancel the print request.
1. On the computer running the Cartographic Print Web Service, locate the web.config for
this web service, and open it in an XML editor.
2. Locate the executionTimout parameter and set it to value that is sufficient for print series
generation and that is in line with the OnPointMapSeriesPrintingTasks geoprocessing
printing service timeouts in ArcGIS server. See the other timeout parameters below.
OnPointMapSeriesPrintingTasks service timeouts—ArcGIS Server
1. Open ArcCatalog, and in the Catalog Tree pane to the left, expand the GIS Servers node.
2. Expand the node for a GIS Server where you have published the OnPointMapSeriesPrin-
tingTasks geoprocessing printing service.
<Installed Directory>OnPoint7.5CartographicPrintWebService
web.config
<httpRunTime executionTimeout=”600”/>
12 Troubleshooting
3. Select the OnPointMapSeriesPrintingTasks, right-click and select Service Properties.
4. On the Service Editor, on the left, select the Pooling option. Ensure the Timeouts section
has values for its parameters in sync with the other timeouts discussed in this section.
Figure 1
Accessing service properties for the OnPointMapSeriesPrintingTasks geoprocessing printing
service
13Rolta OnPoint 7.5 Release Notes
Descriptions of the parameters in the Timeouts section are available in the ArcGIS 10.1
online help.
SOAP API connection parameters and performance considerations for
CartoPrint and ArcGIS Server 10.1
When you set up a SOAP API connection to ArcGIS Server 10.1 for the purpose of estab-
lishing communication between OnPoint and geoprocessing printing tasks required for Car-
toPrint, you must take into account the extra parameters described in Table 1 on page 14.
1. In ArcMap, open the map document you use as a CartoPrint layout for the map series.
2. Click the Map Series Manager icon on the toolbar.
• You must have installed OnPoint AO tools on the computer where ArcMap is
installed, and in ArcMap, in Customize > Toolbars, select the OnPoint Cartographic
Map Series Print 7.5 toolbar.
3. On the Map Series Manager, after connection to a Cartographic Print web service, and
selecting a map series, click the Edit button in SOAP Connection. See the timeout param-
eters described below in Table 1 on page 14.
Figure 2
Geoprocessing service timeout parameters
14 Troubleshooting
Parameter Description
Status Check Start Delay Default value = 3 seconds
This is the number of seconds after a map has been
requested that OnPoint starts to poll ArcGIS Server
for status checks.
Status Check Interval OnPoint polls ArcGIS Server on the status of pend-
ing map requests every second by default.
• If the map requested is complex or if a map
series is requested (which contains data-driven
pages), it will take longer for ArcGIS Server to
process. If the interval is not long enough, a
response from ArcGIS Server may be missed
and a map request failure will be reported.
• In case of repeated map request failures, try
increasing Status Check Interval or Status
Check Max. Count or both.
Status Check Max.
Count
Default value = 20
OnPoint polls ArcGIS Server for map request status
for the maximum number of times you define here.
• If the map requested is complex or if a map
series is requested (which contains data-driven
pages), it will take longer for ArcGIS Server to
process. If the maximum number of polling
attempts defined here is not high enough, a
response from ArcGIS Server may be missed,
and a map request failure will be reported.
• In case of repeated map request failures, try
increasing Status Check Interval or Status
Check Max. Count or both.
Table 1
Additional parameters required for connections to ArcGIS Server 10.1 for CartoPrint
15Rolta OnPoint 7.5 Release Notes
Figure 3
ArcGIS Server (SOAP API) connection for geoprocessing print services for CartoPrint
16 Troubleshooting

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Rolta OnPoint 7.5 release note.

  • 2. Copyright notice Copyright © 2012 by Rolta India Limited, Rolta Canada Limited, and Rolta International, Inc. All rights reserved. Important notice Handle this document carefully as it contains material protected by international copyright law. Any reproduction, full or in part, of this material is prohibited, without the express written permission of the company. Any reproduction with permission shall contain the above-mentioned copyright notice. Product changes Rolta India Limited reserves the rights to change, update, or make obsolete the name of the manual at any time and without notice. Rolta India Limited warranty Rolta India Limited hereby represents and warrants to Licensee that Rolta India Limited is the owner of the Software or otherwise has the right to grant to Licensee the rights to use this software. Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation worldwide. Other brands and their products are trademarks or registered trademarks of their respective companies and should be noted as such. Sales and account management If you need to contact sales and account management, send an e-mail message to onpoint.sales@rolta.com. Product management For current release information or a listing of ongoing product management activities, send an e-mail message to onpoint.pm@rolta.com. Technical support If you need to contact customer support, send an e-mail message to onpoint.sup- port@rolta.com. 7.5.0.139
  • 3. 3Rolta OnPoint 7.5 Release Notes In this release These release notes include last-minute developments and a list of known and resolved issues. For software and hardware requirements and general installation and upgrade instructions for OnPoint 7.5, see the OnPoint 7.5 Installation Guide, which you can access in the installation area designated by OnPoint Support Services. For additional tips and information, see the OnPoint Help that can be viewed at the bottom of the OnPoint Administration Console or by pressing F1. For a list of new features, see the What’s New topics in the online help for the OnPoint Administration Console. Related topics • “OnPoint 7.5 known issues” on page 4 • “OnPoint 7.5 known limitations” on page 5 • “OnPoint 7.5 documentation errata” on page 5 • “OnPoint 7.5 resolved issues” on page 8 • “Troubleshooting” on page 10
  • 4. 4 OnPoint 7.5 known issues OnPoint 7.5 known issues Ref No. Description ONP00029903 COGO Tool does not work with a WFS connection ONP00020011 Location search results are displayed on the first map tab that is found to support acetates (map markup layer). ONP00028374 Culture change in Classic theme changes the theme to Sapphire. ONP00028973 Map Snapshot functionality does not work with Security Switch set- tings enabled (HTTPS enabled for the OnPoint login page) and base map. ONP00028996 The Print template does not retain the configured output image for- mats and text fields in the OnPoint Administration Console. ONP00029265 Website displays blank page if users log in with a user ID containing an apostrophe, for example Rolta's. ONP00029708 Google Chrome - When users try to select the Zoom in or Zoom out map tools, the pointer tool does not respond. ONP00029901 An inherent default timeout in ASP.net web services of 100 seconds cannot be set by configuration, only by code reference. In OnPoint 7.5, various print geoprocessing service activities may cause the Carto- graphic Print Web Service to pass the timeout before getting a valid print request ID. ONP00029716 Domain/subtypes are not refreshed after synchronization using 10.1 map services. ONP00029739 Routing—Captions administrators enter for routing (to localize the functionality in languages other than the default US English) disappear from the Administration Console the next time administrators open it. ONP00029746 If users perform a selection while OnPoint is set to display in Arabic, and then click one of the Info links on the Results window, and then drag the More Information window, the window disappears.
  • 5. 5Rolta OnPoint 7.5 Release Notes OnPoint 7.5 known limitations OnPoint 7.5 documentation errata Errata listed here will be corrected in a subsequent release. ONP00029752 Buffer rings with other than solid and hollow fill do not display in Car- toPrint, where the map provider is ArcGIS Server 10 or earlier, and the connection type used to connect to ArCGIS Server from OnPoint is ArcGIS Server, which is also known as the direct connection (as opposed to the ArcGIS Server SOAP API connection). ONP00029860 Cartographic Map Series (SOAP) print template (where the map pro- vider is ArcGIS Server 10.1) cannot be used if the name of the tem- plate is changed from its default. ONP00029863 The resources for the print template names (Cartographic print) dis- play empty under the Security/Resources node, in the OnPoint Administration Console. ONP00029444 In the Classic theme, no tooltips display for the map toolbar tools. Ref No. Description ONP00028478 Legend not updating as per the colors in new theme in thematic map- ping Ref No. Description
  • 6. 6 OnPoint 7.5 documentation errata Omissions Out of date Guide Description Application Design Guide (online help for the Administration Con- sole) Renaming themes in Application Settings > Theme Set- tings • Names for themes cannot be longer than 25 characters. Theme names must be at minimum one character long. • In Allowed Themes, by default three options are available: Sapphire is selected, and Inswing and Classic are not selected. PDF versions of the Application Design Guide (online help for the Administration Console) Figure entitled “Base map that is selected in Select data- source items to display is shown by default” is incorrect. Web User Guide—InSwing Multiple base maps Application Design Guide (online help for the Administration Con- sole) Ability to display Shape Links in OnPoint dialog box. Application Design Guide (online help for the Administration Con- sole) Ability to pass User ID and current coordinates to a custom tool or command Guide Description Web User Guide—InSwing Zoom in and Zoom out bar—screen capture Web User Guide—InSwing Changing the language—screen capture Web User Guide—InSwing Figure 36—displays the Results window as it appears in the Sapphire theme. Web User Guide—InSwing Figure42—displays the Results window as it appears in the Sapphire theme Web User Guide—InSwing Measure tool—screen capture
  • 7. 7Rolta OnPoint 7.5 Release Notes Corrections Web User Guide—InSwing Figure 51 Web User Guide—InSwing Figure 52 Guide Description Application Design Guide (online help for the Administration Con- sole) Description for Order Column on column types that can be used in searches should read: The search values listed in the search column on the search page are listed based on the order of the values of selected ‘Order column’. Order column does not control the order in which values are displayed in the Results window. Web User Guide—InSwing Figure 52—Only URL metadata is supported in the InSwing theme. The screen capture leads to believe oth- erwise. Application Design Guide (online help for the Administration Con- sole) OnPoint Admin Console Online Help less up to date than PDF See OnPoint_7.5_ApplicationDesignGuide.pdf in the location where you downloaded OnPoint 7.5. The following topics are more up to date in the PDF version: • Configuring CartoPrint—single-map printing with ArcGIS 10.1 • Configuring CartoPrint—map-series printing with ArcGIS Server 10.1 • Managing user accounts Guide Description
  • 8. 8 OnPoint 7.5 resolved issues OnPoint 7.5 resolved issues Application Design Guide (online help for the Administration Con- sole) Step 5 for creating a CartoPrint map series entitled “Setting map series chunk size” is incomplete in the OnPoint Admin Console help. See OnPoint_7.5_ApplicationDesignGuide.pdf in the location where you downloaded OnPoint 7.5 for the complete procedure. Application Design Guide (online help for the Administration Con- sole) Procedure entitled “Tool Modifications to the Sapphire theme” no longer applies but appears in the OnPoint Admin Console online help. It has been removed from the PDF version. See OnPoint_7.5_ApplicationDesignGuide.pdf in the location where you downloaded OnPoint 7.5. Ref No. Description ONP00027616 An unhandled Exception occurs when Users and Roles has exceeded more than 150 characters in the description. ONP00019319 URLs in Simple Report PDF are incorrect. ONP00019512 No internet access with Bing or Google base map enabled. ONP00019595 Coordinate system not automatically recognized for certain projected coordinate systems ONP00019880 OnPoint 7.0 EP SOAP connection to AGS Server 10.1 with ArcGIS security turned on fails ONP00019884 In searches where specifying criteria in at least one field is mandatory, and Allow Search All was enabled, users were able to select a default value causing them to think “Criteria mandatory in at least one field.” message has been replaced with “You must specify more criteria for this search.” Guide Description
  • 9. 9Rolta OnPoint 7.5 Release Notes ONP00028924 Role name is not displayed completely in the "Filter By Role" combo box in MMC when the role name is lengthier than combo box width ONP00019887 Warning message should be displayed before viewing a report when all the records are unchecked in the results grid ONP00019896 Feature Access editing does not work with ArcGIS Server 10.1 ONP00025317 Setting initial extents on a AGS cached base map results in inconsistent behavior ONP00025345 Map printed through Cartographic template will not have the buffer rings for the below scenarios ONP00019885 Reset button on search windows doesn't reset all items Ref No. Description
  • 10. 10 Troubleshooting Troubleshooting Layer attribute searches fail if they contain search columns whose data type is date, map provider is ArcGIS Server, and data source is GDB, MDB or DBF Layer attribute searches containing search columns whose data type is Date can fail where the map provider is ArcGIS Server and the data source is any of these: • Personal geodatabase • File geodatabase • Shape files Workaround 1. In the OnPoint Administration Console, select the Searches node. 2. Double-click the search. 3. In the Edit Layer Attribute Search window, select the Ignore SQL Validation option. Printing map series (Cartographic Print Map Series SOAP print template) with the Current extents or Entire index layer options results in timeout The timeout parameters below should be in synch to avoid timeout exceptions and to get better performance in map series generation. • “httpRuntime executionTimeout—Cartographic Print Web Service” on page 10 • “OnPointMapSeriesPrintingTasks service timeouts—ArcGIS Server” on page 11 • “SOAP API connection parameters and performance considerations for CartoPrint and ArcGIS Server 10.1” on page 13 httpRuntime executionTimeout—Cartographic Print Web Service Default value = 600 seconds Increase or modify this parameter to synch-up with the OnPointMapSeriesPrintingTasks geoprocessing printing service timeouts in ArcGIS server.
  • 11. 11Rolta OnPoint 7.5 Release Notes This timeout occurs if some information is requested (by the CartoPrint tools on ArcMAP or OnPoint) from the server, but ArcGIS Server takes too long to respond. Information requested could be such things as what geoprocessing services are available, determining what features should be included in a print request chunk, or a print request itself. Crossing this timeout will sometimes cancel the print request. 1. On the computer running the Cartographic Print Web Service, locate the web.config for this web service, and open it in an XML editor. 2. Locate the executionTimout parameter and set it to value that is sufficient for print series generation and that is in line with the OnPointMapSeriesPrintingTasks geoprocessing printing service timeouts in ArcGIS server. See the other timeout parameters below. OnPointMapSeriesPrintingTasks service timeouts—ArcGIS Server 1. Open ArcCatalog, and in the Catalog Tree pane to the left, expand the GIS Servers node. 2. Expand the node for a GIS Server where you have published the OnPointMapSeriesPrin- tingTasks geoprocessing printing service. <Installed Directory>OnPoint7.5CartographicPrintWebService web.config <httpRunTime executionTimeout=”600”/>
  • 12. 12 Troubleshooting 3. Select the OnPointMapSeriesPrintingTasks, right-click and select Service Properties. 4. On the Service Editor, on the left, select the Pooling option. Ensure the Timeouts section has values for its parameters in sync with the other timeouts discussed in this section. Figure 1 Accessing service properties for the OnPointMapSeriesPrintingTasks geoprocessing printing service
  • 13. 13Rolta OnPoint 7.5 Release Notes Descriptions of the parameters in the Timeouts section are available in the ArcGIS 10.1 online help. SOAP API connection parameters and performance considerations for CartoPrint and ArcGIS Server 10.1 When you set up a SOAP API connection to ArcGIS Server 10.1 for the purpose of estab- lishing communication between OnPoint and geoprocessing printing tasks required for Car- toPrint, you must take into account the extra parameters described in Table 1 on page 14. 1. In ArcMap, open the map document you use as a CartoPrint layout for the map series. 2. Click the Map Series Manager icon on the toolbar. • You must have installed OnPoint AO tools on the computer where ArcMap is installed, and in ArcMap, in Customize > Toolbars, select the OnPoint Cartographic Map Series Print 7.5 toolbar. 3. On the Map Series Manager, after connection to a Cartographic Print web service, and selecting a map series, click the Edit button in SOAP Connection. See the timeout param- eters described below in Table 1 on page 14. Figure 2 Geoprocessing service timeout parameters
  • 14. 14 Troubleshooting Parameter Description Status Check Start Delay Default value = 3 seconds This is the number of seconds after a map has been requested that OnPoint starts to poll ArcGIS Server for status checks. Status Check Interval OnPoint polls ArcGIS Server on the status of pend- ing map requests every second by default. • If the map requested is complex or if a map series is requested (which contains data-driven pages), it will take longer for ArcGIS Server to process. If the interval is not long enough, a response from ArcGIS Server may be missed and a map request failure will be reported. • In case of repeated map request failures, try increasing Status Check Interval or Status Check Max. Count or both. Status Check Max. Count Default value = 20 OnPoint polls ArcGIS Server for map request status for the maximum number of times you define here. • If the map requested is complex or if a map series is requested (which contains data-driven pages), it will take longer for ArcGIS Server to process. If the maximum number of polling attempts defined here is not high enough, a response from ArcGIS Server may be missed, and a map request failure will be reported. • In case of repeated map request failures, try increasing Status Check Interval or Status Check Max. Count or both. Table 1 Additional parameters required for connections to ArcGIS Server 10.1 for CartoPrint
  • 15. 15Rolta OnPoint 7.5 Release Notes Figure 3 ArcGIS Server (SOAP API) connection for geoprocessing print services for CartoPrint