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Operational Excellence driven by Operational Intelligence
Utility Challenges
Gale-force winds of change are altering the landscape throughout
the Utility industry.
Changing Business Cycle
Today, we are entering a business cycle where high capital
investment is required to update and rebuild an aging and
insufficient Generation, Transmission and Distribution infrastructure.
Over the next twenty years, investments totaling $1.5 trillion dollars
will be required in the U.S. to meet consumer demand that is
expected to grow as much as 30% in the same time period. In
developing economies, the demand for electricity is growing by
as much as 10% per year.
Changing Economics
Now more than ever, the future fate of Utilities is closely tied to global
economics. Growing global demand is driving higher energy prices.
Access to the capital markets that are required to fund expensive
infrastructure projects are highly exposed to Wall Street turmoil.
Changing Environment
Increasing concerns about climate change and the dawn of a
new “carbon-constrained” economy is driving the development
of alternative sources of energy. Infrastructure improvements are
required to reduce carbon emissions and improve the operational
efficiency of the energy infrastructure currently in place today.
Changing Customer Expectations
While the electrical system in the U.S. is currently 99.97% reliable,
power outages and interruptions still cost Americans at least $150
billion dollars each year. As electricity demand increases, there is
a declining tolerance for interruptions plus an evolving demand for
individualized smart solutions versus today’s one-size-fits-all service
model. In developing countries, while the current-day challenges
differ from those in the U.S., the expectation for increased access to
reliable power is just as demanding.
Consequently, the global industry must revitalize itself in an
environment where economic dynamics, customer expectations
and environmental concerns are driving prices higher at the very
time that the tolerance for price increases is limited. Only through
improved operational performance can the necessary revitalization
occur and the increasing demand for electricity be met.
ROLTA Geospatial
Fusion Advantage
ROLTA’s Geospatial Fusion is an
innovative, world-class framework
which fuses disparate information,
applications and processes within
an enterprise into a cohesive,
comprehensive, easy-to-
implement solution. Geospatial
Fusion allows an organization
to increase the value of its
legacy systems as well as costly
investments in GIS, operational
and engineering data and
enterprise business applications
by enabling cross-functional
integration and creating
spatial operational intelligence.
For a Utility Agency, this new
integration can unlock previously
inaccessible information and
enable new insights, improved
operational diagnostics and
greater operational efficiencies.
At ROLTA, our goal is to help
companies of all sizes gain
enterprise-wide insight to make
an impact on their business
and the world in which we live.
Generating Results through
Convergence of Engineering,
Business and Spatial Information
Solution
Two infrastructures must be managed in the future, not
just one. Everyone readily understands the requirements
to improve Utility physical infrastructure. What about the
huge gaps in the Information Technology infrastructure
that must be addressed? Traditionally, IT applications
have been procured to meet specific Utility department
goals. For instance, SAP supports financial and work asset
management; InService, PowerOn or Oracle Utilities
supports Outage Management; MicroStation, AutoCAD,
ArcGIS, GE Smallworld or Intergraph supports GIS and
engineering design. While each of these systems possess
adequate capabilities to create and utilize their own
data, new challenges arise when work processes require
a convergence of data from multiple systems.
For instance, robust data linkages between OMS, CIS and
GIS provide visibility into the probable cause, duration,
number and type of affected customers and financial
impact needed to keep customers, media, regulators
and all other stakeholders informed throughout outage
events—not just in their aftermath.
Increasingly, Utility users are demanding that information
from disparate sources be presented in a cohesive and
insightful fashion for effective decision-making. Such
information is required to be geospatially referenced
to increase visual understanding. Also users need the
analytical power of business intelligence solutions to
understand the complex trends and issues associated
with maintenance optimization, field reporting, regulatory
compliance and reliability.
ROLTA has developed a unique set of web based
technologies, called Geospatial Fusion™ that are based
on a 25 year history of working with Utility companies
and a strong understanding of Utility work processes. The
Geospatial Fusion solution, with its powerful OnPoint™
engine, effectively bridges the gap between stovepipe
Utility applications in several unique and innovative ways:
• Configuration: Wizard based configuration without
complex custom programming supports integration with
legacy applications and databases.
• Spatial Integration: Geospatial Fusion supports the mash-
up of unique Utility GIS data with commercial data from
Bing Maps and Google Earth, aerial photogrammetry,
satellite imagery and other business information.
• Adaptive Search: This unique functionality supports
asynchronous multi-tier searches across multiple external
applications. For example, a user could request a map
of all customers who have entered a complaint (GIS
application) within a service district associated with
aging transformers (Maintenance Management System).
Complaints can be further segmented by type of
complaint (flicker, brown out or surge) so that disruptions
can be isolated and problem transformers repaired.
• Business Intelligence: Through the ROLTA OneView™
solution, Geospatial Fusion can be fully integrated with
analytics engines such as Business Objects and OBIEE to
provide business metrics that enhance decision-making
and support regulatory compliance.
• Security: Geospatial Fusion provides security at each
attribute level for all spatial and business information so
that information is easily accessible only by appropriately
authorized personnel.
• Workflows: Applications should enhance rather than
burden Utility work processes. For example, Geospatial
Fusion can provide the work processes necessary to
ensure that field work is appropriately updated across all
legacy systems, eliminating most manual work processes.
• User Experience: Geospatial Fusion has the power to
adapt the user interface to suit the unique needs of
office staff, field crews, GIS analysts and executives.
Why ROLTA?
ROLTA provides Enterprise
Geospatial technology in
order to reduce complexity
and provide insights that
support intelligent
decision-making.
ROLTA’s solutions effectively
address today’s challenges
because they are developed
and supported by consultants
with strong industry expertise.
Geospatial Fusion allows
agencies to gain full visibility
into their operations,
which provides the basis
for informed decision-
making and enhanced
operational efficiencies.
ROLTA has a great wealth of
knowledge and experience
with successful projects
throughout Government
and Utility agencies in over
forty countries.
Rolta Solutions at Work
Truckee Donner
The TDPUD’s largest payback has been the easy integration between ROLTA’s
Geospatial Fusion solution and OnPoint engine with its own advanced GIS-centric
outage management systems and award-winning field/redline GIS pen tablet PC’s.
During outages,district personnel can now access the outage prediction results from
within ROLTA’s solution,instead of having to maintain multiple OMS Dispatch licenses.
The integration with the District’s field units have allowed field personnel to redline
“Damage Assessment”notes,which are synchronized in near-real-time with the
District GIS server and displayed within ROLTA’s solution.Users can query for“Damage
Assessment”redlines by accessing a custom-configured query window that offers a
more complete picture of current outage conditions.
Hydro One
Hydro One is a major electricity supplier in the province of Ontario,Canada.They
are the repository for a huge number of assets associated with electrical transmission
networks for the entire province as well as the electrical distribution network for much
of the province.Historically,these datasets were inaccessible to many users in the
organization because they were only available on customized systems that required
extensive training to use.In addition,there had been no way to show all these assets on
the same interface.The OnPoint engine of ROLTA’s Geospatial Fusion solution resolved
this with the development and implementation of Hydro One’s GIS Portal.
CESC Limited
Every year,CESC Limited delivers more than eight billion kilowatt hours to the eleven
million people living in Calcutta,India.CESC presented ROLTA with the challenge of
improving the operational efficiency of their call management,outage management
and field dispatch crews.ROLTA’s Geospatial Fusion solution integrated data across
all three systems,providing the spatial analysis required to reduce the number of calls
reaching the Regional Reporting Center (RRC) department.Calls from the same area
or related to a common cause have been merged into one system,reducing the
number of calls reaching RRC and enabling effective mobilization of field crews.
ROLTA INTERNATIONAL, INC.
5865 North Point Parkway
Alpharetta,GA 30022
(678) 942-5000
www.rolta.com
Copyright © 2010 Rolta International. All rights reserved.
ROLTA starts with ideas.
Ideas for our customers’unique opportunities.
Ideas that result in new technology.
Ideas that use technologies in unique ways.
ROLTA is innovative with technology.
“The user response has been extremely positive.Within two weeks of OnPoint
deployment,80-85% of TDPUD’s sixty staff members were already regular users.”
Ian Fitzgerald,GIS Coordinator

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Rolta Geospatial Fusion Utilities

  • 1. Operational Excellence driven by Operational Intelligence
  • 2. Utility Challenges Gale-force winds of change are altering the landscape throughout the Utility industry. Changing Business Cycle Today, we are entering a business cycle where high capital investment is required to update and rebuild an aging and insufficient Generation, Transmission and Distribution infrastructure. Over the next twenty years, investments totaling $1.5 trillion dollars will be required in the U.S. to meet consumer demand that is expected to grow as much as 30% in the same time period. In developing economies, the demand for electricity is growing by as much as 10% per year. Changing Economics Now more than ever, the future fate of Utilities is closely tied to global economics. Growing global demand is driving higher energy prices. Access to the capital markets that are required to fund expensive infrastructure projects are highly exposed to Wall Street turmoil. Changing Environment Increasing concerns about climate change and the dawn of a new “carbon-constrained” economy is driving the development of alternative sources of energy. Infrastructure improvements are required to reduce carbon emissions and improve the operational efficiency of the energy infrastructure currently in place today. Changing Customer Expectations While the electrical system in the U.S. is currently 99.97% reliable, power outages and interruptions still cost Americans at least $150 billion dollars each year. As electricity demand increases, there is a declining tolerance for interruptions plus an evolving demand for individualized smart solutions versus today’s one-size-fits-all service model. In developing countries, while the current-day challenges differ from those in the U.S., the expectation for increased access to reliable power is just as demanding. Consequently, the global industry must revitalize itself in an environment where economic dynamics, customer expectations and environmental concerns are driving prices higher at the very time that the tolerance for price increases is limited. Only through improved operational performance can the necessary revitalization occur and the increasing demand for electricity be met. ROLTA Geospatial Fusion Advantage ROLTA’s Geospatial Fusion is an innovative, world-class framework which fuses disparate information, applications and processes within an enterprise into a cohesive, comprehensive, easy-to- implement solution. Geospatial Fusion allows an organization to increase the value of its legacy systems as well as costly investments in GIS, operational and engineering data and enterprise business applications by enabling cross-functional integration and creating spatial operational intelligence. For a Utility Agency, this new integration can unlock previously inaccessible information and enable new insights, improved operational diagnostics and greater operational efficiencies. At ROLTA, our goal is to help companies of all sizes gain enterprise-wide insight to make an impact on their business and the world in which we live. Generating Results through Convergence of Engineering, Business and Spatial Information
  • 3. Solution Two infrastructures must be managed in the future, not just one. Everyone readily understands the requirements to improve Utility physical infrastructure. What about the huge gaps in the Information Technology infrastructure that must be addressed? Traditionally, IT applications have been procured to meet specific Utility department goals. For instance, SAP supports financial and work asset management; InService, PowerOn or Oracle Utilities supports Outage Management; MicroStation, AutoCAD, ArcGIS, GE Smallworld or Intergraph supports GIS and engineering design. While each of these systems possess adequate capabilities to create and utilize their own data, new challenges arise when work processes require a convergence of data from multiple systems. For instance, robust data linkages between OMS, CIS and GIS provide visibility into the probable cause, duration, number and type of affected customers and financial impact needed to keep customers, media, regulators and all other stakeholders informed throughout outage events—not just in their aftermath. Increasingly, Utility users are demanding that information from disparate sources be presented in a cohesive and insightful fashion for effective decision-making. Such information is required to be geospatially referenced to increase visual understanding. Also users need the analytical power of business intelligence solutions to understand the complex trends and issues associated with maintenance optimization, field reporting, regulatory compliance and reliability. ROLTA has developed a unique set of web based technologies, called Geospatial Fusion™ that are based on a 25 year history of working with Utility companies and a strong understanding of Utility work processes. The Geospatial Fusion solution, with its powerful OnPoint™ engine, effectively bridges the gap between stovepipe Utility applications in several unique and innovative ways: • Configuration: Wizard based configuration without complex custom programming supports integration with legacy applications and databases. • Spatial Integration: Geospatial Fusion supports the mash- up of unique Utility GIS data with commercial data from Bing Maps and Google Earth, aerial photogrammetry, satellite imagery and other business information. • Adaptive Search: This unique functionality supports asynchronous multi-tier searches across multiple external applications. For example, a user could request a map of all customers who have entered a complaint (GIS application) within a service district associated with aging transformers (Maintenance Management System). Complaints can be further segmented by type of complaint (flicker, brown out or surge) so that disruptions can be isolated and problem transformers repaired. • Business Intelligence: Through the ROLTA OneView™ solution, Geospatial Fusion can be fully integrated with analytics engines such as Business Objects and OBIEE to provide business metrics that enhance decision-making and support regulatory compliance. • Security: Geospatial Fusion provides security at each attribute level for all spatial and business information so that information is easily accessible only by appropriately authorized personnel. • Workflows: Applications should enhance rather than burden Utility work processes. For example, Geospatial Fusion can provide the work processes necessary to ensure that field work is appropriately updated across all legacy systems, eliminating most manual work processes. • User Experience: Geospatial Fusion has the power to adapt the user interface to suit the unique needs of office staff, field crews, GIS analysts and executives.
  • 4. Why ROLTA? ROLTA provides Enterprise Geospatial technology in order to reduce complexity and provide insights that support intelligent decision-making. ROLTA’s solutions effectively address today’s challenges because they are developed and supported by consultants with strong industry expertise. Geospatial Fusion allows agencies to gain full visibility into their operations, which provides the basis for informed decision- making and enhanced operational efficiencies. ROLTA has a great wealth of knowledge and experience with successful projects throughout Government and Utility agencies in over forty countries. Rolta Solutions at Work Truckee Donner The TDPUD’s largest payback has been the easy integration between ROLTA’s Geospatial Fusion solution and OnPoint engine with its own advanced GIS-centric outage management systems and award-winning field/redline GIS pen tablet PC’s. During outages,district personnel can now access the outage prediction results from within ROLTA’s solution,instead of having to maintain multiple OMS Dispatch licenses. The integration with the District’s field units have allowed field personnel to redline “Damage Assessment”notes,which are synchronized in near-real-time with the District GIS server and displayed within ROLTA’s solution.Users can query for“Damage Assessment”redlines by accessing a custom-configured query window that offers a more complete picture of current outage conditions. Hydro One Hydro One is a major electricity supplier in the province of Ontario,Canada.They are the repository for a huge number of assets associated with electrical transmission networks for the entire province as well as the electrical distribution network for much of the province.Historically,these datasets were inaccessible to many users in the organization because they were only available on customized systems that required extensive training to use.In addition,there had been no way to show all these assets on the same interface.The OnPoint engine of ROLTA’s Geospatial Fusion solution resolved this with the development and implementation of Hydro One’s GIS Portal. CESC Limited Every year,CESC Limited delivers more than eight billion kilowatt hours to the eleven million people living in Calcutta,India.CESC presented ROLTA with the challenge of improving the operational efficiency of their call management,outage management and field dispatch crews.ROLTA’s Geospatial Fusion solution integrated data across all three systems,providing the spatial analysis required to reduce the number of calls reaching the Regional Reporting Center (RRC) department.Calls from the same area or related to a common cause have been merged into one system,reducing the number of calls reaching RRC and enabling effective mobilization of field crews. ROLTA INTERNATIONAL, INC. 5865 North Point Parkway Alpharetta,GA 30022 (678) 942-5000 www.rolta.com Copyright © 2010 Rolta International. All rights reserved. ROLTA starts with ideas. Ideas for our customers’unique opportunities. Ideas that result in new technology. Ideas that use technologies in unique ways. ROLTA is innovative with technology. “The user response has been extremely positive.Within two weeks of OnPoint deployment,80-85% of TDPUD’s sixty staff members were already regular users.” Ian Fitzgerald,GIS Coordinator