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A STRATEGY GUIDE FOR THE FUTURE
INTRODUCTION	 3
THE RISE OF ENERGY STORAGE	 4
PA’S ENERGY STORAGE DEPLOYMENT LIFE-CYCLE	 5
PA’S ENERGY STORAGE CROSS-FUNCTIONAL FRAMEWORK	 6
	FINANCE AND REGULATORY	 7
	SYSTEM PLANNING AND OPERATIONS	 8
	ADVANCED TECHNOLOGY AND IT	 9
	CUSTOMER OPERATIONS	 10
NEXT GENERATION UTILITY	 11
GET IN TOUCH	 12
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INTRODUCTION
Storage and the next generation utility—a strategy guide for the future
Throughout the world, energy storage technologies are at a turning
point. They are becoming more flexible, efficient and capable of reliably
delivering energy to consumers, as needed. They are also playing a
pivotal role in the growth of renewable energy and distributed energy
resources. As technology costs decline and efficiency improves, we
expect to see this market expand rapidly over a short period of time.
For example, GTM Research expects the US Energy Storage annual
market of deployments to rise fourfold from approximately 220 MW
in 2015 to 858 MW in 2019.
If power utilities are to take advantage of this trend, they will require
a cross-functional and well-defined enterprise strategy. Accordingly,
PA Consulting Group (PA) has developed a cross-functional framework
expressly designed to help utilities navigate the considerable uncertainties
of adopting new technologies and gain real advantage in the industry.
This guide examines all the major aspects of a utility’s storage
deployment lifecycle. It highlights critical future impacts and suggested
strategies across four functional utility groups:
›› Finance & Regulatory
›› System Planning & Operations
›› Advanced Technology & IT
›› Customer Operations
CALIFORNIA
As SDG&E’s
Independent Evaluator
(IE), PA has helped
the utility evaluate the
technology, economics
and terms of contracts
of energy storage
offers, including
those to comply
with California’s AB
2514 energy storage
procurement mandate,
presenting the analysis
and recommendations
as reports to SDG&E
and the CPUC.
HAWAII
Hawaiian Electric’s 5kW
battery energy storage
system from Greensmith
allows it to integrate a solar
PV array with an Electric
Vehicle charging station.
NETHERLANDS
The Netherlands
AdvancionTM Energy
StorageEnergy
Storage Array
(10MW) was
announced for
supply/demand
balancing and
transmission grid
support.
GERMANY
The 5 MW WEMAG Younicos
Battery Park, Europe’s first
commercial battery park,
provides grid stabilization.
OHIO
Duke Energy is
expanding its 2 MW
of storage at a retired
coal facility to 4 MW,
which will provide fast
frequency regulation
services in PJM.
TEXAS
South Austin Recreational
Center Distributed Energy
Storage Pilot delivers 15 kW
of ice thermal storage.
UNITED KINGDOM
PA has managed learning
dissemination of UKPN’s innovative
low carbon network projects,
including Smarter Network Storage
(SNS). This initiative has included
deploying two energy storage
systems, one of which, Leighton
Buzzard, was the largest battery
deployment in Europe in 2014.
CHINA
The State Grid Corporation
of China developed the
Zhangbei National Wind and
Solar Energy Storage and
Transmission Demonstration
Project, a hybrid renewable
energy system reinforced with
battery storage. The project
has 16 MW of battery storage
already deployed, and is
expected to expand to 110 MW.
JAPAN
The Tohoku Electric Power
Company announced a
40 MW/40 MWh battery
storage system for its
Minami-Soma Substation,
with operations expected
to begin in early 2016.
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Emerging Business Models
It is becoming clear that an evolution in the electric utility business model is
in the making. The traditional cost-of-service utility business model, primarily
based upon the sales of kilowatt-hours to pay for investments in the grid,
is being challenged by a number of emerging trends. These include: flat
or declining load growth, the proliferation of distributed energy resources,
increasingly ambitious state renewable and energy efficiency goals and a
rising appreciation for cleaner generation.
In addition, groundbreaking business model challenges such as New York
State’s Reforming Energy Vision, E.ON’s split of its generation and distribution
business and NRG’s spin-off into a dedicated “GreenCo” business, are causing
electric utilities, competitive generation owners, system providers, regulators
and legislators to question how the traditional utility model should evolve.
Declining Costs and Technology Commercialization
Driven by a combination of increasing demand and economies-of-scale
from adjacent industries (e.g. electric vehicles), the cost of energy
storage—battery storage in particular—has declined precipitously over
the past several years.
The cost of lithium-ion batteries dropped from 1400 $/kWh in 2010 to
500 $/kWh in 2014, or by 64%. The total installed cost of a commercial 2
to 4 hour lithium-ion energy storage system dropped from 3400 $/kWh
in 2010 to 1600 $/kWh in 2014. Furthermore, strategic partnerships and
an influx of corporate venture capital from companies such as NRG, RWE
and GE are helping to commercialize emerging technologies.
Source: GTM Research
A Changing Regulatory Environment
Regulation emerging in jurisdictions and markets across the United States,
Germany and Australia require utilities to examine or, in some cases, mandate
the adoption of storage.
Recent initiatives such as Reforming the Energy Vision (NY), AB 2514 (CA)
and the Final Proposal on Distributed Energy Resource Providers (California
Independent System Operators) have all proposed changes which would allow
utilities to unlock and be compensated for adopting energy storage, partly
overcoming the difficulties in quantifying and realizing its benefits.
Distributed Energy Resources + Storage
The meteoric growth of distributed energy resources (DER)—
photovoltaics (PV) in particular—presents distribution utilities with both
challenges and opportunities. From a planning perspective, capacity and
reliability contributions are typically heavily discounted compared to
dispatch resources. Storage has the potential to transform intermittent
resources like solar PV into one of many assets in the utility’s portfolio to
meet and improve reliability.
In October 2015, NextEra Energy CEO Jim Robo said he expects energy
storage to begin to replace gas-peaking plants after 2020.
Intelligent Grid Infrastructure
The pervasive adoption and use of intelligent electronic devices and
sensors is generating massive volumes of data which has allowed utilities
to operate the grid more cost-effectively and reliably. Energy storage is
no exception to this trend.
Intelligent software solutions enable greater flexibility in determining the
most cost-effective and beneficial times to discharge the storage device.
At the end of 2007, seven million smart meters had been installed in
the USA. By mid-2014, installations reached 50 million, accounting for
approximately 43% of all US homes.
Source: Edison Foundation
THE RISE OF
ENERGY STORAGE
Driving forces
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• Integrated resource planning
• Power system production cost modeling
• Base case and sensitivity analysis
• Use case identification
• Organizational capability assessment
for storage-impacted groups
• Energy storage cost/benefit analysis
• Rate impact and revenue
requirement analysis
• Regulatory accounting and
cost allocation
• Regulatory filing development
• ESS hardware and software
system design, development,
and deployment
• Site Selection/Civil Engineering
• Permitting
• Project and vendor management
• Safety/environmental
• RFP development
• Bid evaluation and vendor selection
• External stakeholder engagement
• Strategic sourcing
• Go-to market strategy for new CI and
residential storage services
• Organizational impact
analysis and change
management
• Customer care
and proactive
communication
• Stakeholder
outreach
• Transition
to operations
• Analytics  system
performance
optimization
• Business intelligence
and process improvement
Operational
Needs
Assessment
Use Case and
Technology
Pairing
Business
Case
Planning and
Procurement
Design and
Installation
Business
Integration
Optimization
OPERATIONS
DUE DILIGENCE AND PRE-IM
P
LEMENTATION
DEPLOYMENT
MARKET, TECHNOLOGY AND POLICY SCAN
Evaluation of current storage
penetration in service territory
Energy storage systems (ESS)
technology evaluation
Vendor eco-system research
and comparative analysis
Identification of strategic
partnership opportunities
PA’s FutureWorlds
Scenario Planning
PA’S ENERGY STORAGE DEPLOYMENT LIFE-CYCLE
• Use case and “best fit” technology matching across
value chain and possible applications
• Feasibility analysis
• Translation of use cases to business
requirements
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ENERGY STORAGE CROSS-FUNCTIONAL FRAMEWORK
Strategic considerations across utility functions
IMPACT:
Deployment life-cycle
Market,
policy and
technology
scan
Operational
needs
assessment
DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION
Use case and
technology
pairing
Business case
and cost
allocation
Planning and
procurement
Design
and installation
Business
integration Optimization
Summary of cross-functional framework
Finance 
Regulatory
•	Monitor all asset financing methods
•	Monitor positive/negative impact on financing
elicited by new market rules  regulations
•	Evaluate economic feasibility of proposed
solutions, and potential cost-sharing with
third-party/customers
•	Obtain regulatory approval
•	Ensure full economic benefits capture
for regulatory reporting purposes and
fair benefit-cost allocation between all
parties involved
•	Hedge against market/regulatory risk
during operation
•	Create tools  mechanisms to track
new OM for storage
System Planning
 Operations
•	Monitor need for peak shaving
•	Monitor system need for more regulation services
due to generation profile change  intermittency
•	Evaluate interconnection challenges
•	Assess operational life of storage
devices and impact on OM costs
•	Understand deferred system costs to
support expected value streams
•	Ensure data-driven storage operation
and dispatch decisions
•	Capture interconnection and
operational benefits and lessons
Advanced
Technology
and IT
•	Monitor all vendor/third-party storage hardware
 software innovation in the marketplace that
enhance specific solutions
•	Be ready to integrate agreed storage
solution with existing SCADA / IT
control systems
•	Be ready to integrate with behind-the-
meter systems
•	Ensure robust data analytics and
management to support more
real-time operations
•	Enable data sharing and
verification with customer
and regulators
Customer
Operations
•	Monitor customer behind-meter storage adoption
and risks to system
•	Monitor behind-meter aggregated storage
possibilities to address system needs, especially
commercial  industrial (CI)
•	Manage any impacts to existing
customer rates/ business model
•	Develop new contractual partnerships
in solution integration and deployment
with customer
•	Deploy storage management solutions
to enhance transaction between grid
and customer needs
•	Enhance customer services to
maximize benefits of utility-customer
storage partnership
HIGH
MEDIUM
LOW
HIGH
HIGHHIGH
HIGH
MEDIUM
MEDIUM
MEDIUM MEDIUM
MEDIUMMEDIUM
LOW
LOW
01 02 03 04 05 06 07
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Key trends
•	 Evolving energy markets and
regulations are challenging traditional
methods of valuing storage assets
•	 Increased deployment of storage
assets is affecting the value of legacy
investments and existing infrastructure
•	 Adoption of storage assets is adding
complexity to the accurate projection
of asset reliability and lifespan
FINANCE AND REGULATORY
•	Ensure all asset financing options are identified
•	Conduct due diligence on market reforms,
incentives, tax credits or other legislation
•	Check and compare vendor offers
•	Consult comparable organizations on best
practice and lessons learned
•	Quantify the value of storage to customers and
to shareholders based on the expected benefits
from storage
•	Evaluate the cost-benefit allocations between
the utility and customer for customer-sited/
behind-the-meter storage
•	Obtain regulatory approval
•	Capture relevant data for value
analysis and regulatory reporting
•	Design new methods for calculating
operational costs and benefits for
each storage use alternative
•	Design new methods of capturing
customer-specific benefits
•	Evaluate cost trajectory as
installed components degrade and
vendor services evolve
•	Track capacity and ramping tariffs
over assets’ lifetime to determine
payback
•	Ensure risks are managed in
energy arbitrage applications, and
are properly hedged
Deployment life-cycle
Market,
policy and
technology
scan
Operational
needs
assessment
Use case and
technology
pairing
Business case
and cost
allocation
Planning and
procurement
Design
and installation
Business
integration Optimization
01 02 03 04 05 06 07
DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION
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SYSTEM PLANNING  OPERATIONS
Key trends
•	 System designed to be efficient
throughout the year, rather than
to provide peak reliability
•	 Revamped operations to incorporate
the increasingly granular consumption
data and optimize the interconnection
and dispatch of distributed
energy resources
•	 Operational need for regulation
is increasing as more intermittent
resources replace larger,
emissions-constrained units.
Source: Adapted from EPRI, GTM Research
FIGURE 1: DIFFERENT STORAGE TECHNOLOGIES MEET
DIFFERENT NEEDS OF THE ELECTRICAL SYSTEM
Planning  Operations groups have to work closer with each
other to determine the most valuable storage projects and
operating models.
Analysis will require support from the utility’s data management,
IT and OT teams.
SODIUM SULFUR
BATTERIES
PUMPED
HYDRO
Power (MW)
UPS/power quality Grid support Bulk storage
Energy (MWH)
SUPER
CAPACITORS
Optimal
for power
quality
Optimal for energy
management
Dischargetime(hours)
COMPRESSED AIR
LEAD ACID BATTERIES
LI-ION
BATTERIES
FLYWHEELS
ADVANCED LEAD ACID
FLOW BATTERIES
•	Determine number of peak hours that can be
shaved by storage projects
•	Update contingency scenarios to include sudden
loss of intermittent resources over a large area
•	Evaluate interconnection and licensing criteria
•	Assess impact on thermal, voltage, short circuit,
transient over voltage, frequency stability and
other system planning requirements.
•	Determine and calculate the expected benefits
from storage, including metrics such as enhanced
reliability and clean energy.
•	Determine the Equivalent Availability
Factor (EAF) calculation/assumption
•	Determine the expected operational life
of the storage device
•	Calculate the value of deferred
infrastructure and revised regulations
•	Analyze how value streams will change
with additional storage
•	Leverage increased market,
grid and asset data to optimize
dispatch decisions
•	Update interconnection criteria
and threshold levels for deploying
standardized designs or solutions
•	Verify and update assumptions
applied during planning phase
Deployment life-cycle
Market,
policy and
technology
scan
Operational
needs
assessment
Use case and
technology
pairing
Business case
and cost
allocation
Planning and
procurement
Design
and installation
Business
integration Optimization
01 02 03 04 05 06 07
DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION
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ADVANCED TECHNOLOGY  IT
Key trends
•	 The convergence of information and
operational technology are facilitating
adoption of energy storage solutions
•	 New technologies are quickly
developing scalable modular
system design, integrating battery
management and legacy systems,
centralizing dispatch of distributed
resources and more
•	 The industry is working to
define new standards for
storage vendor components and
communications protocols
•	Develop a firm understanding of existing
vendor alternatives
•	Determine the technologies and solutions that
can be paired with the intended applications
•	Analyze how storage assets and control
systems will integrate with the utility’s IT
architecture
•	Develop proactive measures to prevent storage
asset from becoming “stranded”
•	Create clear governance structure
across business units for storage/IT
decision-making
•	Align storage alternatives and
operational criteria to business
requirements and system
specifications
•	Ensure integration with behind-the-
meter IT/control systems
•	Evaluate organizational and system
integration impacts on operations
(SCADA, OMS, ADMS, DERMS);
customer (CIS, CRM); and finance
•	Assess and address change
management and training needs
•	Incorporate advanced data
analytics into energy storage
operations
•	Initiate measurement and
verification methodology and
technology to ensure operational
efficiency and regulatory
compliance
•	Consider the implementation of
a distributed energy resource
management system
•	Incorporate lessons learned in
future strategic planning activities
Deployment life-cycle
Market,
policy and
technology
scan
Operational
needs
assessment
Use case and
technology
pairing
Business case
and cost
allocation
Planning and
procurement
Design
and installation
Business
integration Optimization
01 02 03 04 05 06 07
DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION
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CUSTOMER OPERATIONS
Key trends
•	 The importance of real understanding
and involvement of customers in
storage deployment is key
•	 Behind-the-meter storage is rapidly
becoming a high-value service
proposition for the sector
•	 Third-party storage solutions
such as Tesla’s PowerWall and
PowerPack are gaining ground in
mainstream sectors
•	 Utilities are creating new business
models and revenue streams
from customer-sited distributed
energy resources
•	Assess market to determine current
penetration/interest in storage
•	Identify where behind-the-meter storage could
have locational value
•	Identify competitors and/or strategic partners
active in the market and understand the
technical and economic value they deliver
•	Define capabilities and processes for
outreach, acquisition, contracting,
interconnection and installation
•	Build business case for distributed
storage that considers customer rate
impacts
•	Develop compelling customer
benefits message for regulatory
communications
•	Complete segmentation for all
customer groups
•	Enhance contact center processes,
roles and technology platforms to
support customer storage assets
and complex account data
•	Apply customer analytics to
evaluate load profiles and the
value of distributed storage
•	Perform analysis of customer
storage and demand response
programs for continuous
improvement and regulatory
reporting
Deployment life-cycle
Market,
policy and
technology
scan
Operational
needs
assessment
Use case and
technology
pairing
Business case
and cost
allocation
Planning and
procurement
Design
and installation
Business
integration Optimization
01 02 03 04 05 06 07
DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION
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Choosing the right storage strategy for a Next Generation Utility requires a
cross-functional enterprise approach across the deployment life-cycle
Each stakeholder group will bring their unique competencies to the process of evaluating, deploying
and operating a chosen storage strategy. Utilities that are most effective in deploying storage solutions,
however, do so by bringing the most impacted and pivotal stakeholders together to integrate new and
existing technologies and distributed energy resources into core operations. Informed and integrated
enterprise approaches are the hallmark of a successful Next Generation Utility strategy.
The Next Generation Utility
Utilities have historically struggled to implement new
technologies at scale and in an accelerated manner.
Indeed, PA’s landmark Innovation survey and report
“Innovation as Unusual (2015)” found that nearly half
of the survey respondents from the energy industry
believe that they lack the skills necessary to make
innovation happen and roll out new technologies
across their business.
At PA, we consistently track emerging
energy business models, distributed energy
resource deployment strategies, technology
commercialization, intelligent grid infrastructure
deployments and the rapidly changing regulatory
environment. For each of these domains, in addition
to this paper’s four utility function areas as related
to storage, PA has assembled subject matter experts
to provide an end-to-end view of the impacts and
required strategies required to become a Next
Generation Utility.
We have worked with clients globally across the
energy storage deployment lifecycle, including
investor-owned utilities, public utilities, third-party
investors, independent system operators and DER
providers. We provide consulting services regularly
in the areas of strategic planning, independent
evaluation, vendor management and market advisory.
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PREVIOUS
Use our expertise
PA Consulting Group works with energy and water companies, offering deep
sector insight and providing solutions to a wide range of challenges, including
improving reliability, enhancing the performance of critical processes, and
delivering IT integration. PA can help utilities realize the benefits of digital
technologies across the value chain to optimize performance, customer service
and, of course, safety and reliability.
For more information on how we can help your utility undergo the transformation
to a next generation utility, please contact us at energy@paconsulting.com
2110-2
Corporate headquarters
123 Buckingham Palace Road
London SW1W 9SR
United Kingdom
+44 20 7730 9000
US headquarters
The Chrysler Building
45th Floor
405 Lexington Avenue
New York, 10174
USA
+1 212 973 5900
paconsulting.com
This document has been prepared by PA.
The contents of this document do not
constitute any form of commitment or
recommendation on the part of PA and
speak as at the date of their preparation.
© PA Knowledge Limited 2016.
All rights reserved.
No part of this documentation may be
reproduced, stored in a retrieval system,
or transmitted in any form or by any means,
electronic, mechanical, photocopying or
otherwise without the written permission of
PA Consulting Group.

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DSP02110-2 Next Gen Energy Storage White Paper_INTER V1

  • 1. A STRATEGY GUIDE FOR THE FUTURE
  • 2. INTRODUCTION 3 THE RISE OF ENERGY STORAGE 4 PA’S ENERGY STORAGE DEPLOYMENT LIFE-CYCLE 5 PA’S ENERGY STORAGE CROSS-FUNCTIONAL FRAMEWORK 6 FINANCE AND REGULATORY 7 SYSTEM PLANNING AND OPERATIONS 8 ADVANCED TECHNOLOGY AND IT 9 CUSTOMER OPERATIONS 10 NEXT GENERATION UTILITY 11 GET IN TOUCH 12 2 NEXTPREVIOUS Please select area of interest. > > > > > > > > > >
  • 3. INTRODUCTION Storage and the next generation utility—a strategy guide for the future Throughout the world, energy storage technologies are at a turning point. They are becoming more flexible, efficient and capable of reliably delivering energy to consumers, as needed. They are also playing a pivotal role in the growth of renewable energy and distributed energy resources. As technology costs decline and efficiency improves, we expect to see this market expand rapidly over a short period of time. For example, GTM Research expects the US Energy Storage annual market of deployments to rise fourfold from approximately 220 MW in 2015 to 858 MW in 2019. If power utilities are to take advantage of this trend, they will require a cross-functional and well-defined enterprise strategy. Accordingly, PA Consulting Group (PA) has developed a cross-functional framework expressly designed to help utilities navigate the considerable uncertainties of adopting new technologies and gain real advantage in the industry. This guide examines all the major aspects of a utility’s storage deployment lifecycle. It highlights critical future impacts and suggested strategies across four functional utility groups: ›› Finance & Regulatory ›› System Planning & Operations ›› Advanced Technology & IT ›› Customer Operations CALIFORNIA As SDG&E’s Independent Evaluator (IE), PA has helped the utility evaluate the technology, economics and terms of contracts of energy storage offers, including those to comply with California’s AB 2514 energy storage procurement mandate, presenting the analysis and recommendations as reports to SDG&E and the CPUC. HAWAII Hawaiian Electric’s 5kW battery energy storage system from Greensmith allows it to integrate a solar PV array with an Electric Vehicle charging station. NETHERLANDS The Netherlands AdvancionTM Energy StorageEnergy Storage Array (10MW) was announced for supply/demand balancing and transmission grid support. GERMANY The 5 MW WEMAG Younicos Battery Park, Europe’s first commercial battery park, provides grid stabilization. OHIO Duke Energy is expanding its 2 MW of storage at a retired coal facility to 4 MW, which will provide fast frequency regulation services in PJM. TEXAS South Austin Recreational Center Distributed Energy Storage Pilot delivers 15 kW of ice thermal storage. UNITED KINGDOM PA has managed learning dissemination of UKPN’s innovative low carbon network projects, including Smarter Network Storage (SNS). This initiative has included deploying two energy storage systems, one of which, Leighton Buzzard, was the largest battery deployment in Europe in 2014. CHINA The State Grid Corporation of China developed the Zhangbei National Wind and Solar Energy Storage and Transmission Demonstration Project, a hybrid renewable energy system reinforced with battery storage. The project has 16 MW of battery storage already deployed, and is expected to expand to 110 MW. JAPAN The Tohoku Electric Power Company announced a 40 MW/40 MWh battery storage system for its Minami-Soma Substation, with operations expected to begin in early 2016. 3 NEXTPREVIOUS
  • 4. Emerging Business Models It is becoming clear that an evolution in the electric utility business model is in the making. The traditional cost-of-service utility business model, primarily based upon the sales of kilowatt-hours to pay for investments in the grid, is being challenged by a number of emerging trends. These include: flat or declining load growth, the proliferation of distributed energy resources, increasingly ambitious state renewable and energy efficiency goals and a rising appreciation for cleaner generation. In addition, groundbreaking business model challenges such as New York State’s Reforming Energy Vision, E.ON’s split of its generation and distribution business and NRG’s spin-off into a dedicated “GreenCo” business, are causing electric utilities, competitive generation owners, system providers, regulators and legislators to question how the traditional utility model should evolve. Declining Costs and Technology Commercialization Driven by a combination of increasing demand and economies-of-scale from adjacent industries (e.g. electric vehicles), the cost of energy storage—battery storage in particular—has declined precipitously over the past several years. The cost of lithium-ion batteries dropped from 1400 $/kWh in 2010 to 500 $/kWh in 2014, or by 64%. The total installed cost of a commercial 2 to 4 hour lithium-ion energy storage system dropped from 3400 $/kWh in 2010 to 1600 $/kWh in 2014. Furthermore, strategic partnerships and an influx of corporate venture capital from companies such as NRG, RWE and GE are helping to commercialize emerging technologies. Source: GTM Research A Changing Regulatory Environment Regulation emerging in jurisdictions and markets across the United States, Germany and Australia require utilities to examine or, in some cases, mandate the adoption of storage. Recent initiatives such as Reforming the Energy Vision (NY), AB 2514 (CA) and the Final Proposal on Distributed Energy Resource Providers (California Independent System Operators) have all proposed changes which would allow utilities to unlock and be compensated for adopting energy storage, partly overcoming the difficulties in quantifying and realizing its benefits. Distributed Energy Resources + Storage The meteoric growth of distributed energy resources (DER)— photovoltaics (PV) in particular—presents distribution utilities with both challenges and opportunities. From a planning perspective, capacity and reliability contributions are typically heavily discounted compared to dispatch resources. Storage has the potential to transform intermittent resources like solar PV into one of many assets in the utility’s portfolio to meet and improve reliability. In October 2015, NextEra Energy CEO Jim Robo said he expects energy storage to begin to replace gas-peaking plants after 2020. Intelligent Grid Infrastructure The pervasive adoption and use of intelligent electronic devices and sensors is generating massive volumes of data which has allowed utilities to operate the grid more cost-effectively and reliably. Energy storage is no exception to this trend. Intelligent software solutions enable greater flexibility in determining the most cost-effective and beneficial times to discharge the storage device. At the end of 2007, seven million smart meters had been installed in the USA. By mid-2014, installations reached 50 million, accounting for approximately 43% of all US homes. Source: Edison Foundation THE RISE OF ENERGY STORAGE Driving forces 4 NEXTPREVIOUS
  • 5. • Integrated resource planning • Power system production cost modeling • Base case and sensitivity analysis • Use case identification • Organizational capability assessment for storage-impacted groups • Energy storage cost/benefit analysis • Rate impact and revenue requirement analysis • Regulatory accounting and cost allocation • Regulatory filing development • ESS hardware and software system design, development, and deployment • Site Selection/Civil Engineering • Permitting • Project and vendor management • Safety/environmental • RFP development • Bid evaluation and vendor selection • External stakeholder engagement • Strategic sourcing • Go-to market strategy for new CI and residential storage services • Organizational impact analysis and change management • Customer care and proactive communication • Stakeholder outreach • Transition to operations • Analytics system performance optimization • Business intelligence and process improvement Operational Needs Assessment Use Case and Technology Pairing Business Case Planning and Procurement Design and Installation Business Integration Optimization OPERATIONS DUE DILIGENCE AND PRE-IM P LEMENTATION DEPLOYMENT MARKET, TECHNOLOGY AND POLICY SCAN Evaluation of current storage penetration in service territory Energy storage systems (ESS) technology evaluation Vendor eco-system research and comparative analysis Identification of strategic partnership opportunities PA’s FutureWorlds Scenario Planning PA’S ENERGY STORAGE DEPLOYMENT LIFE-CYCLE • Use case and “best fit” technology matching across value chain and possible applications • Feasibility analysis • Translation of use cases to business requirements 5 NEXTPREVIOUS
  • 6. ENERGY STORAGE CROSS-FUNCTIONAL FRAMEWORK Strategic considerations across utility functions IMPACT: Deployment life-cycle Market, policy and technology scan Operational needs assessment DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION Use case and technology pairing Business case and cost allocation Planning and procurement Design and installation Business integration Optimization Summary of cross-functional framework Finance Regulatory • Monitor all asset financing methods • Monitor positive/negative impact on financing elicited by new market rules regulations • Evaluate economic feasibility of proposed solutions, and potential cost-sharing with third-party/customers • Obtain regulatory approval • Ensure full economic benefits capture for regulatory reporting purposes and fair benefit-cost allocation between all parties involved • Hedge against market/regulatory risk during operation • Create tools mechanisms to track new OM for storage System Planning Operations • Monitor need for peak shaving • Monitor system need for more regulation services due to generation profile change intermittency • Evaluate interconnection challenges • Assess operational life of storage devices and impact on OM costs • Understand deferred system costs to support expected value streams • Ensure data-driven storage operation and dispatch decisions • Capture interconnection and operational benefits and lessons Advanced Technology and IT • Monitor all vendor/third-party storage hardware software innovation in the marketplace that enhance specific solutions • Be ready to integrate agreed storage solution with existing SCADA / IT control systems • Be ready to integrate with behind-the- meter systems • Ensure robust data analytics and management to support more real-time operations • Enable data sharing and verification with customer and regulators Customer Operations • Monitor customer behind-meter storage adoption and risks to system • Monitor behind-meter aggregated storage possibilities to address system needs, especially commercial industrial (CI) • Manage any impacts to existing customer rates/ business model • Develop new contractual partnerships in solution integration and deployment with customer • Deploy storage management solutions to enhance transaction between grid and customer needs • Enhance customer services to maximize benefits of utility-customer storage partnership HIGH MEDIUM LOW HIGH HIGHHIGH HIGH MEDIUM MEDIUM MEDIUM MEDIUM MEDIUMMEDIUM LOW LOW 01 02 03 04 05 06 07 6 NEXTPREVIOUS
  • 7. Key trends • Evolving energy markets and regulations are challenging traditional methods of valuing storage assets • Increased deployment of storage assets is affecting the value of legacy investments and existing infrastructure • Adoption of storage assets is adding complexity to the accurate projection of asset reliability and lifespan FINANCE AND REGULATORY • Ensure all asset financing options are identified • Conduct due diligence on market reforms, incentives, tax credits or other legislation • Check and compare vendor offers • Consult comparable organizations on best practice and lessons learned • Quantify the value of storage to customers and to shareholders based on the expected benefits from storage • Evaluate the cost-benefit allocations between the utility and customer for customer-sited/ behind-the-meter storage • Obtain regulatory approval • Capture relevant data for value analysis and regulatory reporting • Design new methods for calculating operational costs and benefits for each storage use alternative • Design new methods of capturing customer-specific benefits • Evaluate cost trajectory as installed components degrade and vendor services evolve • Track capacity and ramping tariffs over assets’ lifetime to determine payback • Ensure risks are managed in energy arbitrage applications, and are properly hedged Deployment life-cycle Market, policy and technology scan Operational needs assessment Use case and technology pairing Business case and cost allocation Planning and procurement Design and installation Business integration Optimization 01 02 03 04 05 06 07 DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION 7 NEXTPREVIOUS
  • 8. SYSTEM PLANNING  OPERATIONS Key trends • System designed to be efficient throughout the year, rather than to provide peak reliability • Revamped operations to incorporate the increasingly granular consumption data and optimize the interconnection and dispatch of distributed energy resources • Operational need for regulation is increasing as more intermittent resources replace larger, emissions-constrained units. Source: Adapted from EPRI, GTM Research FIGURE 1: DIFFERENT STORAGE TECHNOLOGIES MEET DIFFERENT NEEDS OF THE ELECTRICAL SYSTEM Planning Operations groups have to work closer with each other to determine the most valuable storage projects and operating models. Analysis will require support from the utility’s data management, IT and OT teams. SODIUM SULFUR BATTERIES PUMPED HYDRO Power (MW) UPS/power quality Grid support Bulk storage Energy (MWH) SUPER CAPACITORS Optimal for power quality Optimal for energy management Dischargetime(hours) COMPRESSED AIR LEAD ACID BATTERIES LI-ION BATTERIES FLYWHEELS ADVANCED LEAD ACID FLOW BATTERIES • Determine number of peak hours that can be shaved by storage projects • Update contingency scenarios to include sudden loss of intermittent resources over a large area • Evaluate interconnection and licensing criteria • Assess impact on thermal, voltage, short circuit, transient over voltage, frequency stability and other system planning requirements. • Determine and calculate the expected benefits from storage, including metrics such as enhanced reliability and clean energy. • Determine the Equivalent Availability Factor (EAF) calculation/assumption • Determine the expected operational life of the storage device • Calculate the value of deferred infrastructure and revised regulations • Analyze how value streams will change with additional storage • Leverage increased market, grid and asset data to optimize dispatch decisions • Update interconnection criteria and threshold levels for deploying standardized designs or solutions • Verify and update assumptions applied during planning phase Deployment life-cycle Market, policy and technology scan Operational needs assessment Use case and technology pairing Business case and cost allocation Planning and procurement Design and installation Business integration Optimization 01 02 03 04 05 06 07 DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION 8 NEXTPREVIOUS
  • 9. ADVANCED TECHNOLOGY  IT Key trends • The convergence of information and operational technology are facilitating adoption of energy storage solutions • New technologies are quickly developing scalable modular system design, integrating battery management and legacy systems, centralizing dispatch of distributed resources and more • The industry is working to define new standards for storage vendor components and communications protocols • Develop a firm understanding of existing vendor alternatives • Determine the technologies and solutions that can be paired with the intended applications • Analyze how storage assets and control systems will integrate with the utility’s IT architecture • Develop proactive measures to prevent storage asset from becoming “stranded” • Create clear governance structure across business units for storage/IT decision-making • Align storage alternatives and operational criteria to business requirements and system specifications • Ensure integration with behind-the- meter IT/control systems • Evaluate organizational and system integration impacts on operations (SCADA, OMS, ADMS, DERMS); customer (CIS, CRM); and finance • Assess and address change management and training needs • Incorporate advanced data analytics into energy storage operations • Initiate measurement and verification methodology and technology to ensure operational efficiency and regulatory compliance • Consider the implementation of a distributed energy resource management system • Incorporate lessons learned in future strategic planning activities Deployment life-cycle Market, policy and technology scan Operational needs assessment Use case and technology pairing Business case and cost allocation Planning and procurement Design and installation Business integration Optimization 01 02 03 04 05 06 07 DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION 9 PREVIOUS NEXT
  • 10. CUSTOMER OPERATIONS Key trends • The importance of real understanding and involvement of customers in storage deployment is key • Behind-the-meter storage is rapidly becoming a high-value service proposition for the sector • Third-party storage solutions such as Tesla’s PowerWall and PowerPack are gaining ground in mainstream sectors • Utilities are creating new business models and revenue streams from customer-sited distributed energy resources • Assess market to determine current penetration/interest in storage • Identify where behind-the-meter storage could have locational value • Identify competitors and/or strategic partners active in the market and understand the technical and economic value they deliver • Define capabilities and processes for outreach, acquisition, contracting, interconnection and installation • Build business case for distributed storage that considers customer rate impacts • Develop compelling customer benefits message for regulatory communications • Complete segmentation for all customer groups • Enhance contact center processes, roles and technology platforms to support customer storage assets and complex account data • Apply customer analytics to evaluate load profiles and the value of distributed storage • Perform analysis of customer storage and demand response programs for continuous improvement and regulatory reporting Deployment life-cycle Market, policy and technology scan Operational needs assessment Use case and technology pairing Business case and cost allocation Planning and procurement Design and installation Business integration Optimization 01 02 03 04 05 06 07 DUE DILIGENCE AND PRE-IMPLEMENTATION DEPLOYMENT OPERATION 10 NEXTPREVIOUS
  • 11. Choosing the right storage strategy for a Next Generation Utility requires a cross-functional enterprise approach across the deployment life-cycle Each stakeholder group will bring their unique competencies to the process of evaluating, deploying and operating a chosen storage strategy. Utilities that are most effective in deploying storage solutions, however, do so by bringing the most impacted and pivotal stakeholders together to integrate new and existing technologies and distributed energy resources into core operations. Informed and integrated enterprise approaches are the hallmark of a successful Next Generation Utility strategy. The Next Generation Utility Utilities have historically struggled to implement new technologies at scale and in an accelerated manner. Indeed, PA’s landmark Innovation survey and report “Innovation as Unusual (2015)” found that nearly half of the survey respondents from the energy industry believe that they lack the skills necessary to make innovation happen and roll out new technologies across their business. At PA, we consistently track emerging energy business models, distributed energy resource deployment strategies, technology commercialization, intelligent grid infrastructure deployments and the rapidly changing regulatory environment. For each of these domains, in addition to this paper’s four utility function areas as related to storage, PA has assembled subject matter experts to provide an end-to-end view of the impacts and required strategies required to become a Next Generation Utility. We have worked with clients globally across the energy storage deployment lifecycle, including investor-owned utilities, public utilities, third-party investors, independent system operators and DER providers. We provide consulting services regularly in the areas of strategic planning, independent evaluation, vendor management and market advisory. 11 NEXTPREVIOUS
  • 12. PREVIOUS Use our expertise PA Consulting Group works with energy and water companies, offering deep sector insight and providing solutions to a wide range of challenges, including improving reliability, enhancing the performance of critical processes, and delivering IT integration. PA can help utilities realize the benefits of digital technologies across the value chain to optimize performance, customer service and, of course, safety and reliability. For more information on how we can help your utility undergo the transformation to a next generation utility, please contact us at energy@paconsulting.com 2110-2 Corporate headquarters 123 Buckingham Palace Road London SW1W 9SR United Kingdom +44 20 7730 9000 US headquarters The Chrysler Building 45th Floor 405 Lexington Avenue New York, 10174 USA +1 212 973 5900 paconsulting.com This document has been prepared by PA. The contents of this document do not constitute any form of commitment or recommendation on the part of PA and speak as at the date of their preparation. © PA Knowledge Limited 2016. All rights reserved. No part of this documentation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise without the written permission of PA Consulting Group.