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Rolling out Business Continuity
Planning (BCP) for Manufacturer
Company
Click to start
Working on
Food Industry
Who we are?
Leads
Mohammad Khaliqur Rahman 150131
Shafiuddin Russel 150165
Forwarder
Md. Rafiqul Islam 150132
Defender
Uttam Banik 150137
Information Spy
Samsun Nahar 150119
BCP Objectives
Documents
 Allow timely recovery
of critical business
operations
 Minimize loss
 Meet legal and
regulatory requirements
 Execute Testing
 Document test result
 Review process and test
results
 By test review
 By Process review
 By Event review
Test BCP Update Regularly
Project Domain
Biscuits and Wafers
Product Line
Noodles:
Chatni:
Project Domains
Work Activity
Work Environment
Business Process
Work Flow
Inform Local
Police Station
Secure
Documents
Activate fire
protection
system
Secure
machineries
Identify
Causes/
Demand
Negotiation
with labor
leaders
Demolish/
Violence?
Deploy Law
Enforcement
Withdrawal
Strike
Continue Core
Business
Functions
Open up all
business wings
LaborStrike
Yes
Review and
Update BCP
No
Start
EVENT
Impact
Disaster
Event
Labor Strike Y Y Y Y Y Y Y
Vehicle and product robbery N Y Y Y N N Y
Internal fraud N N Y Y N N Y
Power Outage Y Y N Y N N N
Food raw materials affected by
moisture and insects
Y Y N Y N N N
ProductionDisrupted
DeliverySchedulefailed
DamageofAssets
FinancialLoss
Reputationhamper
Longtimeeffectson
revenue
Organizationbadimage
oncustomers
** Y = More Negative, N = Less Negative
Disaster Impact Analysis
Basic Risk Assessment Process
We have followed following five Steps for Risk Assessment
Death by Cause in 2006 in Bangladesh (%)
Accident and Related,
10.04, 10%
Asthma and Related,
17.57, 18%
Infectious Disease, 10,
10%
Indirect Food and
related Complcation,
21.54, 22%
Foodborne Illness,
23.58, 23%
Old Age, 17.27, 17%
Source: Statistical Yearbook of Bangladesh 2010
What is Highest Risk?
Hazards from Farming to distribution
Farming Transport Production Packing Distribution
Animals
Chemicals
Electricity
Weather
Flood
Cold
Temperature
Traffic Jam
Poor Road
Strike
Classification
Labeling
BSTI Seal
Exp Date
Faulty Pack
Failure of DIS.
Low Production
Hazard on Food Production
 Severe Weather Event
 Slips & Trips
 Contact with Steam
 Hot water
 Hot Oil
 Knives
 Hazardous
 Substances
 Gas
 Electrical
 Fire
 Machinery
 Temperature
How we Rating the risk…
Consequence
Likelihood
Low (1) Medium (2) High (3) Extreme (4)
Almost certain (4)
4 8 12 16
Likely (3)
3 6 9 12
Possible (2)
2 4 6 8
Unlikely (1)
1 2 3 4
Evaluation of Likelihood
Within the next 12 months the event is:
Almost certain Frequent occurence/ greater than 90% chance
Likely Regular occurence/ greater than 60% chance
Possible Occasional occurence/ greater than 10% chance
Unlikely Has never occurred/ less than 10% chance
Risk Rating:
Likelihood X Consequence
High: 8 to 16
Medium: 3 to 6
Low :1 to2
Evaluation of consequence
Extreme
Financial impact greater than 100 Crore / international
media attention / Government or stakeholder intervention
/ Total service disruption / Bankrupt.
High
Financial impact greater than 50 Crore / national media
attention / Adverse comment by minister or external
auditor / significant service disruption / disabling injury.
Medium
Financial impact greater than 1 Crore/ Local media
attention / Service user complaints / Service disruption /
Lost time / Injuries.
Low
Low level financial loss / isolated complaints / minor
service disruption.
Food Factory Risk Assessment
Hazards Who harmed & how Risk level
Slips & Trips
Staff, visitors may be
injured if they trip
over objects or slip on
slippery floor
Medium
Severe Weather Event
Loss of buildings, personal
property and businesses
High
Manual
Handling
Staff may suffer
pulled muscles,
strains and bruising.
Medium
Contact with
steam, hot water, hot oil and
hot surfaces
Oven staff, food
service staff may
suffer scalding or burn
injuries
Medium
Knives
Staff could suffer
cuts and finger amputations
Medium
Food Factory Risk Assessment
Hazards Who harmed & how Risk level
Gas
Appliances
Staff and customers
could suffer serious or fatal
injuries as result of gas
release or explosion
High
Electrical
Staff could suffer
serious or fatal injuries as
result of electric shock
High
Fire
Staff and customers
could suffer serious injuries
and fatalities from burns and
smoke inhalation
High
Machinery
Staff could suffer
serious injury from contact
with dangerous parts
Medium
Workplace
temperature
Kitchen staff may
suffer ill health when they
overheat in hot working
conditions
Medium
Business Impact analysis (BIA)
Identified Business Areas Those Can Be Impacted
Finance
Manufactu
ring
Operations
Information
Technology
HighMedium
Human
Resources
Marketing
&Sales
Facilities&
Security
Low
Research&
Developm
ent
Legal/Com
pliance
Warehous
e
S
U
P
P
L
Y
C
H
A
I
N
Quantitative or Qualitative Impact
Medium
Human
Resources
Marketing
&Sales
Facilities&
Security
Facilities&
Security
Warehous
e
Legal/Com
pliance
Warehous
e
BIA Matrix
BC DR Templates Used
Work Flow Diagram
Raking Systems Book: Business Continuity & Disaster Recovery
Chapter- Project Initiation Page-110
Disaster Impact Matrix
Risk Assessment Matrix
BIA Matrix
Lecture 4: Page – 24 of Dr. Syed Akhter Hossain
Lecture 4: Page – 25 of Dr. Syed Akhter Hossain
Lecture 6: Page – 35 of Dr. Syed Akhter Hossain
Lecture 8: Page – 31 of Dr. Syed Akhter Hossain
Activities (In Reality)
Informal
Approval
Initial Business
Process Analysis
Formal
Proposal
Discussion/
Meeting
Final Approval Total Planning to
Develop BCP
Business
Process Analysis
Hazard
Identification
Risk
Assessment
Standards & Industry Best Practices, Testing,
Maintenance, Awareness and Training
In Reality
Hurdles -1
Un
awareness
Resist new things that pay cost
What is
BCP?
Why
BCP?
Any Extra
Cost?
Hard to make them aware about BCP
Absence of practically long vision
BCP will ensure your
business continuity
after your death!!! Top Management Mindset
Un
awareness
Make practice BCP guided process
and regularly monitoring
Worry about
operational
cost
Rigidity
to change
process
Hiding
Tendency
Hard to make them convince about redundant
process or steps for BCP:
Dedicate ongoing resources
Middle Management
TOPManagement
WorkForce
Ensure drills are conducted regularly at all
units
BCP will make you relax
while you work or at home
In Reality
Hurdles-2
Critical Analysis
200 Crore Project
50% invested for automated machines
Installed During 2008, Useful Lifetime = 10 years
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
200
46.9
Crore
50
100
150
200
200
86.4
200
112.6
200
113.9
170
131.6
140
140
Straight Line Depreciation Method
Depreciation = (Cost - Residual value) / Useful life
=(100-40)/10
=16%
110
150
80
170
50
190
Production Capability
Market Size/Sales
1. Hazard Identification
2. Risk Identification
3. Risk Assessment
4. Risk Mitigation Strategy
Practical Risk Assessment
with Small Example
The End
Thanks for your patience
Q & A

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Rolling Out BCP for Food Manufacturer

  • 1. Rolling out Business Continuity Planning (BCP) for Manufacturer Company Click to start Working on Food Industry
  • 2. Who we are? Leads Mohammad Khaliqur Rahman 150131 Shafiuddin Russel 150165 Forwarder Md. Rafiqul Islam 150132 Defender Uttam Banik 150137 Information Spy Samsun Nahar 150119
  • 3. BCP Objectives Documents  Allow timely recovery of critical business operations  Minimize loss  Meet legal and regulatory requirements  Execute Testing  Document test result  Review process and test results  By test review  By Process review  By Event review Test BCP Update Regularly
  • 4. Project Domain Biscuits and Wafers Product Line Noodles: Chatni:
  • 5. Project Domains Work Activity Work Environment Business Process
  • 6. Work Flow Inform Local Police Station Secure Documents Activate fire protection system Secure machineries Identify Causes/ Demand Negotiation with labor leaders Demolish/ Violence? Deploy Law Enforcement Withdrawal Strike Continue Core Business Functions Open up all business wings LaborStrike Yes Review and Update BCP No Start EVENT
  • 7. Impact Disaster Event Labor Strike Y Y Y Y Y Y Y Vehicle and product robbery N Y Y Y N N Y Internal fraud N N Y Y N N Y Power Outage Y Y N Y N N N Food raw materials affected by moisture and insects Y Y N Y N N N ProductionDisrupted DeliverySchedulefailed DamageofAssets FinancialLoss Reputationhamper Longtimeeffectson revenue Organizationbadimage oncustomers ** Y = More Negative, N = Less Negative Disaster Impact Analysis
  • 8. Basic Risk Assessment Process We have followed following five Steps for Risk Assessment
  • 9. Death by Cause in 2006 in Bangladesh (%) Accident and Related, 10.04, 10% Asthma and Related, 17.57, 18% Infectious Disease, 10, 10% Indirect Food and related Complcation, 21.54, 22% Foodborne Illness, 23.58, 23% Old Age, 17.27, 17% Source: Statistical Yearbook of Bangladesh 2010 What is Highest Risk?
  • 10. Hazards from Farming to distribution Farming Transport Production Packing Distribution Animals Chemicals Electricity Weather Flood Cold Temperature Traffic Jam Poor Road Strike Classification Labeling BSTI Seal Exp Date Faulty Pack Failure of DIS. Low Production
  • 11. Hazard on Food Production  Severe Weather Event  Slips & Trips  Contact with Steam  Hot water  Hot Oil  Knives  Hazardous  Substances  Gas  Electrical  Fire  Machinery  Temperature
  • 12. How we Rating the risk… Consequence Likelihood Low (1) Medium (2) High (3) Extreme (4) Almost certain (4) 4 8 12 16 Likely (3) 3 6 9 12 Possible (2) 2 4 6 8 Unlikely (1) 1 2 3 4 Evaluation of Likelihood Within the next 12 months the event is: Almost certain Frequent occurence/ greater than 90% chance Likely Regular occurence/ greater than 60% chance Possible Occasional occurence/ greater than 10% chance Unlikely Has never occurred/ less than 10% chance Risk Rating: Likelihood X Consequence High: 8 to 16 Medium: 3 to 6 Low :1 to2
  • 13. Evaluation of consequence Extreme Financial impact greater than 100 Crore / international media attention / Government or stakeholder intervention / Total service disruption / Bankrupt. High Financial impact greater than 50 Crore / national media attention / Adverse comment by minister or external auditor / significant service disruption / disabling injury. Medium Financial impact greater than 1 Crore/ Local media attention / Service user complaints / Service disruption / Lost time / Injuries. Low Low level financial loss / isolated complaints / minor service disruption.
  • 14. Food Factory Risk Assessment Hazards Who harmed & how Risk level Slips & Trips Staff, visitors may be injured if they trip over objects or slip on slippery floor Medium Severe Weather Event Loss of buildings, personal property and businesses High Manual Handling Staff may suffer pulled muscles, strains and bruising. Medium Contact with steam, hot water, hot oil and hot surfaces Oven staff, food service staff may suffer scalding or burn injuries Medium Knives Staff could suffer cuts and finger amputations Medium
  • 15. Food Factory Risk Assessment Hazards Who harmed & how Risk level Gas Appliances Staff and customers could suffer serious or fatal injuries as result of gas release or explosion High Electrical Staff could suffer serious or fatal injuries as result of electric shock High Fire Staff and customers could suffer serious injuries and fatalities from burns and smoke inhalation High Machinery Staff could suffer serious injury from contact with dangerous parts Medium Workplace temperature Kitchen staff may suffer ill health when they overheat in hot working conditions Medium
  • 16. Business Impact analysis (BIA) Identified Business Areas Those Can Be Impacted Finance Manufactu ring Operations Information Technology HighMedium Human Resources Marketing &Sales Facilities& Security Low Research& Developm ent Legal/Com pliance Warehous e S U P P L Y C H A I N Quantitative or Qualitative Impact Medium Human Resources Marketing &Sales Facilities& Security Facilities& Security Warehous e Legal/Com pliance Warehous e
  • 18. BC DR Templates Used Work Flow Diagram Raking Systems Book: Business Continuity & Disaster Recovery Chapter- Project Initiation Page-110 Disaster Impact Matrix Risk Assessment Matrix BIA Matrix Lecture 4: Page – 24 of Dr. Syed Akhter Hossain Lecture 4: Page – 25 of Dr. Syed Akhter Hossain Lecture 6: Page – 35 of Dr. Syed Akhter Hossain Lecture 8: Page – 31 of Dr. Syed Akhter Hossain
  • 19. Activities (In Reality) Informal Approval Initial Business Process Analysis Formal Proposal Discussion/ Meeting Final Approval Total Planning to Develop BCP Business Process Analysis Hazard Identification Risk Assessment Standards & Industry Best Practices, Testing, Maintenance, Awareness and Training
  • 20. In Reality Hurdles -1 Un awareness Resist new things that pay cost What is BCP? Why BCP? Any Extra Cost? Hard to make them aware about BCP Absence of practically long vision BCP will ensure your business continuity after your death!!! Top Management Mindset
  • 21. Un awareness Make practice BCP guided process and regularly monitoring Worry about operational cost Rigidity to change process Hiding Tendency Hard to make them convince about redundant process or steps for BCP: Dedicate ongoing resources Middle Management TOPManagement WorkForce Ensure drills are conducted regularly at all units BCP will make you relax while you work or at home In Reality Hurdles-2
  • 22. Critical Analysis 200 Crore Project 50% invested for automated machines Installed During 2008, Useful Lifetime = 10 years 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 200 46.9 Crore 50 100 150 200 200 86.4 200 112.6 200 113.9 170 131.6 140 140 Straight Line Depreciation Method Depreciation = (Cost - Residual value) / Useful life =(100-40)/10 =16% 110 150 80 170 50 190 Production Capability Market Size/Sales
  • 23. 1. Hazard Identification 2. Risk Identification 3. Risk Assessment 4. Risk Mitigation Strategy Practical Risk Assessment with Small Example
  • 24. The End Thanks for your patience Q & A