Roland Fields has over 10 years of customer service experience and 4 years of data entry and clerical experience. He is organized, efficient, and able to work independently or as part of a team. He is currently pursuing a Bachelor's degree in Business Management and has skills in Microsoft Office, typing, database management, customer service, bookkeeping, and shipping/receiving. His work history includes positions in leasing, customer service, data warehousing, material handling, and supply chain management.

1. Roland Fields
PROFESSIONAL SUMMARY:
10yrs plus customer service experience and 4yrs plus experience successfully performing a
number of data entry and clerical tasks. A proven track record of efficiency and accuracy in
managing multiple functions, solving problems, maintaining confidentiality and producing quality
work. Very organized, with the ability to lead, work independently and/or as a team member.
Great verbal and written communication skills, and very efficient.
EDUCATION: January 2010- current-Colorado Technical University-Denver, CO
Bachelors of Science Degree Business Management
10 Semesters completed
PROFESSIONAL SKILLS:
● MS office applications (MS Word, PowerPoint, Excel, Outlook, etc.)
● Typing skills 40-50 wpm
● Database management
● Shipping and receiving
● Training of new employees for functions and policies
● Customer deescalating
● Bank reconciliation
● Book keeping
EMPLOYMENT:
April 2015- Advenir at Saddle Rock Real Estate, Leasing Professional
● Leasing apartments
● Clerical work
● Accounting
● FHA Training
● Postings of apartments on Craigslist
January 2015-April 2015 Comcast, Repair Agent, customer service
● Troubleshoot technical issues over the phone pertaining to Comcast
products such as television, internet, and home phone.
● Knowledge of using ITG’S (interactive troubleshooting guides)
● Knowledge of using CSG Systems
● Ability to verify and sustain confidential information
● Upgrade customer’s services or sale new service to existing
customers
● Billing

2. September- 2013-January 2015 Coregistics/Subaru, Data Warehouse Tech.
● Data entry of daily work production, payroll, etc.
● Maintain accurate records of staff activities & work completed
● Reviewing the quality of any data that is being entered
● Inputting both text and also numerical data.
● Researched and retrieved requested data
● Routed data to appropriate staff
● Packaging of car parts to be distributed to customers
● Shipping
● Inventory control
● Recycling and any otherduties assigned
● Develop location systemwith Excel to locate boxes throughout
warehouse
● Promoted to Manager
● Scan files
Feb. 2011- June2012 Vestas, Material Handler/ Data Entry Clerk
● Inputting large amount of data in to computer databases
● Compiling, sorting,and verifying the accuracy of data before it is
entered.
● Prepare documents for data entry, scan documents into database
● Entered data into designated database and forms accurately
● Verified, updated and corrected source documents
● Use of SAP computer systems for inventory movements, blocking of
inventory, receiving inventory, etc.
● Building mobile workshop equipped with tools,ladders, generators,
Etc. to be used in order to build/service wind turbines.
● Yard management to coordinate movement and storage of mobile
containers in yard.
April 2010-Feb. 2011 Henry Wurst, Material Handler/ Receiving
● Order pulling
● Data Entry and clerical functions
● Receiving
Oct. 2008-Dec. 2010 Health one/Presbyterian St. Lukes Hospital, Temporary Supply Chain Tech.
● CS/Materials Tech in charge of materials department.
● Stock daily all materials supply,pulled cases/orders forsurgery
● Returns materials and supply from patient items that were not used
● Deliver emergency machines or items to the floors in the hospital.