The document discusses the challenges of calculating return on investment (ROI) in electronic health records (EHRs), emphasizing that ROI measures performance financially across various sectors. It proposes that healthcare organizations should consider both quantitative and qualitative factors, introducing the concept of 'return in lives' (RIL) to better assess the benefits of ICT investments. The author, Juan Ramón Morales, highlights the importance of measuring efficiency, care quality, and patient satisfaction in determining the overall impact of EHRs.

1. ROI in Electronic
Health Records
Impossible to calculate?
TRADITIONAL ROI IN FINANCE
What is ROI?
All the economic sectors understand the Return on Investment
(ROI) to be the benefit to the investor resulting from an
investment of some resource. A high ROI means the investment
gains compare favorably to investment cost. “It is a tool used to
measure performance from a financial standpoint.” 1
ROI IN ICTS FOR HEALTHCARE ORGANIZATIONS
Healthcare Organizations should measure
QUANTITATIVE ROI + OTHER QUALITATIVE APSECTS 2
QUANTITATIVE
Efficiency savings
Additional income from the ICTs
Process costs
Reduced waiting time for information
QUALITATIVE
Improved quality of care
Greater patient satisfaction
Better adoption time
More information about the population serviced
Better user-adoption, etc.
In ehCOS we use the term RIL (“Return in Lives”)
for healthcare organizations
Optimization
of Resources
Patient
Information
Clinical
Safety
How does ehCOS help calculate the RIL in an EHR?
QUANTITATIVE FACTORS QUALITATIVE FACTORS
TITLE: ”Return on Investment in an Electronic Health Record: Impossible to Calculate?
By: Juan Ramón Morales, ehCOS Chief Operating Officer Published in: ehCOS eHealth HUB
Sources: (1) Wikipedia. Retorno de la Inversión. Available online at:
<http://es.wikipedia.org/wiki/Retorno_de_la_inversi%C3%B3n>
(2) Smith, Carla M.. HIMSS. ROI in Health IT is More Than Just the Pricetag. Available online at:
<http://tinyurl.com/p2dozsc>
<http://blog.himss.org/2012/09/21/roi-in-health-it-is-more-than-just-the-pricetag/>
Indicators provided by the author.
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