The document discusses self-management tools that can empower older people and caregivers. It describes how such tools allow users to see service availability, book services directly, and provide convenience and flexibility. An example is provided of Hertfordshire County Council's "Book Your Own Breaks" tool, which allows caregivers to book caregiver support on their own schedule. Benefits discussed include increased choice and control for users, new business opportunities for providers, and comprehensive data reporting for councils.

1. Using Self-Management Tools to empower older people and carers Services for Later in Life Conference Richard Manby 13/7/11

3. What is a Self-management tool? Input general requirements  List of organisations to contact LISTINGS WEBSITE Input actual requirements  Available/priced options from equal, competing providers  Bookable in seconds SELF-MANAGEMENT TOOL Both sites offer information pages about each provider.

15. Promoted by Giving White Paper

17. Thanks for listening Richard Manby Slivers-of-Time Markets Unit 3, Essex House 375-377 High Street Stratford London E15 4QZ  0208 227 9492

22. What’s included in the license? What is included in the annual licence? 1 Live system securely hosted at 2E2 with connection to mobile networks through the Essendex gateways. 2 Parallel version of the system that is not connected to external communications. It is used for training and first release of any additional functionality. 3 Training manuals/leaflets in electronic form. Contents can be re-written or re-branded for use as RBS wishes. 4 Training videos. 5 10 days project management to assist with launch. 6 The first 5,000 texts sent by the system to employees each year. (If more than this are generated, Essendex rates will be passed onto RBS).

23. The power of partnering Agency A “ Workers” “ Buyers” Agency A “ Workers” “ Buyers” Agency A 1 2 3 4 Agency A “ Workers” “ Buyers” Agency B “ Workers” “ Buyers” Agency C “ Workers” “ Buyers” Agency D “ Workers” “ Buyers” Agency F “ Workers” “ Buyers” Agency E “ Workers” “ Buyers”