1
Technology and the future
challenges facing charities
Rhodri Davies
Head of Policy & Programme Director, Giving Thought
Why should funders and CSOs care
about disruptive tech?
G
O
O
D
B
A
D
NEUTRAL
New ways of achieving mission1)
Change the way organisations operate2)
Create new problems to address3)
Current Disruptive Technologies
3
Artificial
Intelligence (AI)
Blockchain
Cryptocurrency
Big/Open Data
3D Printing
Virtual &
Augmented Reality
(VAR)
Internet of Things
(IoT)
Autonomous
Vehicles & Drones
CRISPR/Biotech
Wearable tech
Robotics
Human
AugmentationQuantum
Computing
Key Questions for Civil Society about
Disruptive Technologies
4
Could it create new ways for
existing CSOs to solve social &
environmental problems?
Will it lead to new
organisations emerging to
compete with existing CSOs?
Could it create entirely new
problems that CSOs will have to
address?
Will it offer new ways for
existing CSOs to run more
efficiently or effectively?
Could it disrupt the existing
governance structures of
CSOs?
Could it give rise to new kinds
of donations?
Will it make it easier or
harder to identify potential
donors?
Could it give rise to entirely
new classes of donors?
Will it offer new ways of
engaging donors and
supporters?
Could the development of
this technology itself be
seen as a charitable cause?
Could it create new challenges
for existing beneficiaries?
Will it reduce or increase
inequality?
The Good…
AI for Good
Blockchain for good
7
8
“Curing” Visual Impairment?
9
The Bad…
Algorithmic Bias
When machine learning algorithms are taught using data sets that contain statistical biases
for e.g. race, gender, they exhibit and strengthen those biases over time
Filter Bubbles
• Technology such as social media
allows us to build ‘filter bubbles’
around our experience
• Likely to get worse as increasing
reliance on AI-based interfaces
tailors our experience of the world
to fit existing preferences and
biases.
The Slow Death of Public Discourse?
 Filter bubble problem symptomatic of wider social and political division
 Rise of ‘fake news’ and targeted
propaganda/misinformation has eroded
notions of truth and fact
 Things might be about to get worse…
For
charities:
• Challenges in terms of using facts and evidence for advocacy
• Role to play in combatting erosion of truth (e.g. philanthropic
support for journalism).
The Attention Economy
“The only factor becoming scarce in a world of abundance is human attention.”
-Kevin Kelly
 Need to compete in this “attention economy” has led
to new problems:
How do charities compete for our attention without adopting techniques that
cause long-term harm?
Child Development
Current concerns:
Emerging concerns:
Future concerns?
Psychological Distance &
Desensitisation
Brundage, M. et al (2018) The Malicious Use of Artificial Intelligence:
Forecasting, Prevention and Mitigation
Is this the real life, or is this just
fantasy…?
Behaviour within virtual
environments
 Most virtual environments are designed
specifically to allow people to escape
from reality
 This may include transgressive
behaviour
 But how far should we allow this to go?
Impact of virtual
environments on reality
 ‘Gamer rage’
 Neglect of physical health
 Dissociative identity
disorder
Inequality
Inequality already a massive economic problem
Key question for development of tech: does it reduce or increase
inequality?
18
Gene Editing & Inequality
An Ageing Population
 Average life expectancies continue to rise
 Life extension technology could
enable those who can afford it to live
even longer.
Our relationship with mortality could change radically over next 25 years
Hence:
Impact for charities:
• New health & social problems
• Delayed wealth transfer?
• More volunteers…?
Data: Big, Open & Everywhere
20
“The world’s most valuable resource is no longer oil, but data”
The Economist (2017)
 Machine learning requires vast quantities of
data
 Growing pressure on data ownership in future
 Benefits: Personalisation, prediction, 3rd party
innovation
 Challenges: Concerns about data ownership
and usage
Digital Identity
21
Proving identity remains one of the biggest challenges online
BUT: big changes may be coming…
Proof of ID - Biometrics, facial recognition etc.
Ownership – “Self-Sovereign Identity”.
Instead of govt, companies etc. controlling your ID; you
hold all data and disclose only those aspects you choose
in any given situation.
NB: Possibility that in future we could all monetise our personal data.
Key Cross-Cutting Themes Recap
22
Disintermediation Decentralisation
Algorithmic interfaces
Radical Transparency
New digital assets
Data-driven decision making Data ownership
New types of digital
identity
Where to find us
23
CAF Giving Thought think tank and Future:Good project
Giving Thought Podcast
@Rhodri_H_Davies
Rhodri Davies
Head of Policy & Programme Director, Giving Thought
Charities Aid Foundation
rdavies@cafonline.org

Rhodri davies technology and future challenges facing charities

  • 1.
    1 Technology and thefuture challenges facing charities Rhodri Davies Head of Policy & Programme Director, Giving Thought
  • 2.
    Why should fundersand CSOs care about disruptive tech? G O O D B A D NEUTRAL New ways of achieving mission1) Change the way organisations operate2) Create new problems to address3)
  • 3.
    Current Disruptive Technologies 3 Artificial Intelligence(AI) Blockchain Cryptocurrency Big/Open Data 3D Printing Virtual & Augmented Reality (VAR) Internet of Things (IoT) Autonomous Vehicles & Drones CRISPR/Biotech Wearable tech Robotics Human AugmentationQuantum Computing
  • 4.
    Key Questions forCivil Society about Disruptive Technologies 4 Could it create new ways for existing CSOs to solve social & environmental problems? Will it lead to new organisations emerging to compete with existing CSOs? Could it create entirely new problems that CSOs will have to address? Will it offer new ways for existing CSOs to run more efficiently or effectively? Could it disrupt the existing governance structures of CSOs? Could it give rise to new kinds of donations? Will it make it easier or harder to identify potential donors? Could it give rise to entirely new classes of donors? Will it offer new ways of engaging donors and supporters? Could the development of this technology itself be seen as a charitable cause? Could it create new challenges for existing beneficiaries? Will it reduce or increase inequality?
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
    Algorithmic Bias When machinelearning algorithms are taught using data sets that contain statistical biases for e.g. race, gender, they exhibit and strengthen those biases over time
  • 11.
    Filter Bubbles • Technologysuch as social media allows us to build ‘filter bubbles’ around our experience • Likely to get worse as increasing reliance on AI-based interfaces tailors our experience of the world to fit existing preferences and biases.
  • 12.
    The Slow Deathof Public Discourse?  Filter bubble problem symptomatic of wider social and political division  Rise of ‘fake news’ and targeted propaganda/misinformation has eroded notions of truth and fact  Things might be about to get worse… For charities: • Challenges in terms of using facts and evidence for advocacy • Role to play in combatting erosion of truth (e.g. philanthropic support for journalism).
  • 13.
    The Attention Economy “Theonly factor becoming scarce in a world of abundance is human attention.” -Kevin Kelly  Need to compete in this “attention economy” has led to new problems: How do charities compete for our attention without adopting techniques that cause long-term harm?
  • 14.
  • 15.
    Psychological Distance & Desensitisation Brundage,M. et al (2018) The Malicious Use of Artificial Intelligence: Forecasting, Prevention and Mitigation
  • 16.
    Is this thereal life, or is this just fantasy…? Behaviour within virtual environments  Most virtual environments are designed specifically to allow people to escape from reality  This may include transgressive behaviour  But how far should we allow this to go? Impact of virtual environments on reality  ‘Gamer rage’  Neglect of physical health  Dissociative identity disorder
  • 17.
    Inequality Inequality already amassive economic problem Key question for development of tech: does it reduce or increase inequality?
  • 18.
  • 19.
    An Ageing Population Average life expectancies continue to rise  Life extension technology could enable those who can afford it to live even longer. Our relationship with mortality could change radically over next 25 years Hence: Impact for charities: • New health & social problems • Delayed wealth transfer? • More volunteers…?
  • 20.
    Data: Big, Open& Everywhere 20 “The world’s most valuable resource is no longer oil, but data” The Economist (2017)  Machine learning requires vast quantities of data  Growing pressure on data ownership in future  Benefits: Personalisation, prediction, 3rd party innovation  Challenges: Concerns about data ownership and usage
  • 21.
    Digital Identity 21 Proving identityremains one of the biggest challenges online BUT: big changes may be coming… Proof of ID - Biometrics, facial recognition etc. Ownership – “Self-Sovereign Identity”. Instead of govt, companies etc. controlling your ID; you hold all data and disclose only those aspects you choose in any given situation. NB: Possibility that in future we could all monetise our personal data.
  • 22.
    Key Cross-Cutting ThemesRecap 22 Disintermediation Decentralisation Algorithmic interfaces Radical Transparency New digital assets Data-driven decision making Data ownership New types of digital identity
  • 23.
    Where to findus 23 CAF Giving Thought think tank and Future:Good project Giving Thought Podcast @Rhodri_H_Davies
  • 24.
    Rhodri Davies Head ofPolicy & Programme Director, Giving Thought Charities Aid Foundation rdavies@cafonline.org