Richard Hall has over 15 years of experience in credit control roles. He has an excellent track record of reducing debtor levels and building strong client relationships. He is currently seeking permanent or long-term temporary employment and has the following qualifications: CSE's in Maths, English, Biology, French and History from 1983. His career history includes credit control roles at various companies, with his most recent roles at ALNO Kitchens UK and Superstat Group, where he was responsible for overseeing accounts and resolving queries.

1. Richard Hall
Contact: 07986 294726
Residence: 31 The Close, Saxton Gardens. Leeds. LS9 8HW
Current salary: £20k
Availability: Immediate
Computer experience: Word, Excel, Sap, Oracle, Sage Line50, Lotus
Leisure interests: Volunteer as Vice chair/treasurer for resident’s association. I
am also a keen baker.
Profile
I am a responsible, hardworking, conscientious individual with over 15 years’ experience in
credit control roles. I have an excellent track record of achieving results in reducing debtor
levels. I am a very effective and eloquent communicator and am very confident when dealing
with clients. I am known for building and maintaining strong relationships with clients of all levels
which enables me to break down a lot of barriers usually experienced in this kind of role. I have
received various awards and nominations for recognition of my achievements in complex query
resolution and relationship building in a number of my positions.
Prior to my experience as a credit controller, from leaving school, I worked as an Agency
nursing auxiliary nurse working in various care homes and hospitals in my hometown of
Sheffield and then Leeds. For the last 5 years I have overseen the care of both of my parents
through life limiting illnesses therefore only working short term roles due to management of
their care. I am now in a position where I would prefer permanent employment or long term
temporary assignment. (over 6 months).
Qualifications
Educational
Date:1983. CSE’S. Maths 1, English 2, Biology 3, French 3, History 4.
Career History
ALNO Kitchens UK, Leeds June 2016 – Sept 2016
ALNO is a leading German Kitchen manufacturer with showrooms all around the UK. Their
finance function is based in Leeds
Credit Controller
Responsibilities include:
 Overseeing approx. 500 live accounts
 Cash posting and reconciliations
 Set up new accounts and applying credit checks and limits
 Chasing overdue accounts by telephone, email or letter.
 Resolving queries
 Month end reporting
 Intercompany transfers
 Trouble shooting role

2. Achievements:
 Created auditable filing system and new credit control procedures.
 Resolved a complex query with John Lewis iSupplier portal regarding inputting of invoices.
Superstat Group. Leeds January 2016 – June 2016
Leading Office Supplies Dealer, providing online retailers with full managed services from sales
through to credit control.
Credit Controller
Responsibilities:
 Responsible for 1500 live accounts across the Northern Region.
 Chasing debt over the telephone, email and letter.
 Setting up new customers including credit checks and regular reviews
 Issuing credit notes
 Raising manual sales invoices
 Resolving queries
 Allocating cash on to the system
 Providing management with daily, weekly and monthly reports
WTIN (World Textile Information Network), December 2015 – January 2016
Leeds
Information resource providing industry news and analysis about the yarn spinning, textile and
nonwovens industries.
Credit Controller
Responsibilities:
 This role was a temporary role purely for the purpose of cash collection prior to their year-
end period in January.
 Oversaw approx. 500 live accounts with ledger balance of approx. £700k
Direct Line Group November 2014 – September 2015
Direct Line, part of the Direct Line Group, is a company that specialises in selling insurance and
other financial services sold directly to consumers by telephone and the internet
Commercial Account Handler
 Working closely with Brokers and with Account Managers to deal with outstanding debt
issues and complex query resolution
 Management of circa 250 live accounts and high value ledgers.
 Cash posting and reconciliations of accounts.
Achievements:
 Commendation from Management Credit Committee for success in turning around difficult
accounts and relationship management of accounts.
ASD Metal Services March 2014 – May 2014
Credit Controller
SRCL Ltd September 2012 – October 2013
Credit Controller

3. Colin S Newell Ltd August 2011 – September 2012
Credit Control/Sales
Endon Lighting Ltd September 2010 – June 2011
Credit Controller
Johnston Publishing Ltd February 2009 – September 2009
Credit Controller
Moda In Pelle September 2008 – November 2008
Credit/Stock Controller
186K Ltd May 2007 – January 2008
Stand-alone Credit Controller
Chubb Fire & Security April 2007 – April 2007
Credit Controller
Eversheds LLP December 2003 – April 2007
Regional Credit Controller for Northern Real Estate
BT Cellnet/02 February 2009 – September 2003
Platinum Team Credit Controller