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We are ReThink
Retail Pharmacy
Hospitality
Contact
Centres30Years of retail
/head office
experience
15
Countries
33
Brands
Leading Productivity Partner
Processes measures Opportunities Identified
25,000+ £25m+
Customer
Experience
Process
Improvement
Labour Scheduling
Labour Budgeting
Labour Standards
Productivity
We:
 Use a range of measurement techniques to provide labour standards that
can be easily applied within your business
 Provide role specific insight
 Identify and quantify time and cost saving/ service reinvestment
opportunities
 Develop bottom up budgets, linked to labour standards
 Support leadership engagement in understanding and realising desired
brand experience
 Develop Colleague communication strategies
Time & Motion/Labour Budgeting
Through a Work Study we:
• Observe and time your processes
• Identify and quantify time and cost saving/reinvestment opportunities
 Process and analyse your measurements and present outputs in a clear
and straightforward way that makes it easy for you to use your outputs
• Use industry benchmarks to provide a context for your data and highlight
opportunities for improvement
• Interpret and guide practical application of labour standards to your
business
Workforce Management Consultancy
Through our consultancy we:
• Review the widest range of Workforce
Management options available and provide
tailored solution recommendations to meet your
business needs
• Recommend and support low tech through to fully
integrated software solutions
• Provide strategic change management support

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ReThink Productivity what we do

  • 1.
  • 2. We are ReThink Retail Pharmacy Hospitality Contact Centres30Years of retail /head office experience 15 Countries 33 Brands Leading Productivity Partner Processes measures Opportunities Identified 25,000+ £25m+
  • 4. Productivity We:  Use a range of measurement techniques to provide labour standards that can be easily applied within your business  Provide role specific insight  Identify and quantify time and cost saving/ service reinvestment opportunities  Develop bottom up budgets, linked to labour standards  Support leadership engagement in understanding and realising desired brand experience  Develop Colleague communication strategies
  • 5. Time & Motion/Labour Budgeting Through a Work Study we: • Observe and time your processes • Identify and quantify time and cost saving/reinvestment opportunities  Process and analyse your measurements and present outputs in a clear and straightforward way that makes it easy for you to use your outputs • Use industry benchmarks to provide a context for your data and highlight opportunities for improvement • Interpret and guide practical application of labour standards to your business
  • 6. Workforce Management Consultancy Through our consultancy we: • Review the widest range of Workforce Management options available and provide tailored solution recommendations to meet your business needs • Recommend and support low tech through to fully integrated software solutions • Provide strategic change management support