Payments have become critical to the customer experience as e-commerce and mobile transactions grow substantially. Merchants face 3 key challenges: 1) satisfying diverse customer payment preferences and local requirements, 2) providing seamless and secure checkout across channels while meeting security standards, and 3) managing the increasing complexity and costs of integrating various legacy and new payment systems globally. Addressing these challenges is important to avoid losing sales and customers to competitors due to issues with the payment process.

1. PAY IT FORWARD3 Key Challenges in Payment Processing

2. E-COMMERCE
and MOBILE make
PAYMENTS critical
to the customer journey.
The rocketing growth of

3. 56percentage projected growth
in global e-commerce spending
from 2015 - 2018

4. 370percentage predicted rise
in mobile payments in the UK
by 2020

5. SUPERIOR
CUSTOMER
EXPERIENCE
throughout the buyer journey.
Merchants have made
great strides in delivering a
They need to ensure
that the final step in
the journey
– PAYMENTS –
is just as smooth.

6. DERAIL A SALE,
Weak payments
can do more than
they can hurt long-term
customer loyalty &
DRIVE CUSTOMERS
TO A COMPETITOR.

7. Satisfy customer demands
for payment options & localization.
#1
Challenge

8. SEAMLESS,
SECURE
Today’s omni-channel
customers expect a
checkout across multiple
touchpoints, including:
E-commerce
Smartphones
Tablets
Cashless
in-store payment
platforms

9. Meet security, privacy &
regulatory requirements.
#2
Challenge

10. FRAUD
The rising threat of
in your ability to
PROTECT
erodes customers’
CONFIDENCE
their data as much as
it hurts your bottom line.

11. Minimize complexity across
the payments ecosystem.
#3
Challenge

12. COST &
INTEGRATIONS
increase as merchants
attempt to manage
COMPLEXITY
across legacy point of sale,
newer mobile and digital payments,
and global e-commerce channels.

13. How do you solve
these challenges?
Download the ebook
to learn more.