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redscout & academy of art
                              Brian Mahlstedt
                               Summer 2012
         Creative Thinking & Problem Solving
June 29th, 2012:


Redscout visits our classroom, &
challenged us with a word; innovation
& to get us started, they asked
what is something that is really
frustrating us at that point in
time.
}
a person
a place        that is presenting a problem for me
a thing
a person
a place that is presenting a problem for me
a thing
my part-time retail job in the mall downtown.
my part-time retail job in the mall downtown.

          }
     customer complaints
     -too trendy!
     -not enough variety!
     -too crowded! too cluttered!
     -nothing worth coming in for!!!
“too trendy” & “not enough variety”

	 -fashion forcast & trends
	 -styles are limited to brand image

		= brand controls personal shopping experience
“too crowded & cluttered”

	 -downtown location
	 -cheaper clothes, more inventory, more to sort 		   	
	 through harder to find the “goodies”


		= chaotic shopping environment doesn’t 				
 		 encourage exploration
“nothing worth coming in for”

	 - bad selection
	 - waste of time
	 - questions returning to store / brand


		= wasted time in store trying to find something 	
		  that “works.”
problem statement:

In-store shopping environments are not supportive
towards building upon personal style.
How do we change this?

-personal style?
-environment?
-support?
personal style

-doesn’t come from one store

-brand image doesn’t not mean 	
 style

- “if a store doesn’t seem like it
fits personal style, i’m not likely
to go inside.”
environment

-wants the experience of shop-
ping online, but needs to see “in
person”

-crowds are deterrents

- “so many places are too big
   & just have so much crap.
   I just want the good 			   		
   stuff”
support

- “I love finding things I’d never 	
   think a store would carry.”

- no time to hunt

- direct way of finding those
  “unexpected items”, without 		
   the searching.
a way to

- explore multiple stores, clear		
  ing out the clutter & crowds so 	
  “goodies” can be discovered.

- get people to visit stores that 	 	
  they otherwise wouldn’t think 		
  support their style

- still recieve in-store experience 	
  before buying.
idea:

Create an app that supports personal style
that knows stores near you, and randomizes
them (regardless of price, brand, or popu-
larity) to show you an array of merchandise
in picture-browsing format that will assist
the user in finding things that “work” before
wasting time in the store.
how the idea works:                 User makes two simple selections:
                                             my style or not my style.




                                           my style

                                       not my style
   All shown merchandise is
   based off online images of
   what they are carrying in
   store at that
   current time.


   No brands are listed. No
   prices are listed. Just images
   so that the user can focus
   on they like visually before
   anything else.
Selection reveals:
                                                	-brand
                                                	-price
                                                	 -location of store
                                                	 -alternate colors and 	
                                                	  patterns



description &
social connections (next
page)
                                    location:
                           $14.50
connect with friends                                    If suggested item is selected
                                                        as “my style”:
                                            location:
                                                        -friend will recieve notification
                                $14.50                  that they made a good sug-
                                                        gestion, and are encouraged
                                                        to do more.

  via connection to Facebook,                           -friend will recieve stylist
  friends can suggest mer-                              points that are redeemable
  chandise to you.              suggested by:           for discounts & store gift-
                                                        cards
  They can also submit pho-
  tos of things they find (at
  places like thrift stores &
  boutiques) that will get
  added to your merch. feed     liked by:
  seamlessly
deal unlocked!




                      Deals that “work”
                      If you select the same brand,
                      multiple times, the app now
                      knows more about your per-
                      sonal style.

                      Multiple selections leads to
                      unlocked deals, giving you
                      coupons to use on things you
                      actually want from that store.


          location:
$19.50
why this will work:

By allowing the user to create their own in-
dividualized shopping experience at home,
before going to the store to buy it, they are
building on their personal style, avoiding the
the discouraging nature of busy & cluttered
retail stores.


Also, similar mobile apps exists (Svpply, Fab.
com), so people will already be drawn to the
idea.
who will use this:

Both brand loyal & independent shoppers
will use this app. It’s an easy way to explor-
ing the shopping environments around you,
find the things that “work” for your personal
style, and go to the store knowing what it is
that you’re looking for.
satisfying those “customer complaints”

“too trendy”            user decides what works for them,
“not enough variety”    create own collection of clothes.


                            app at-home experience, individu-
“too crowded & cluttered”   alized shopping, beautiful UI


                                 -if a user doesn’t choose the
“nothing worth coming in for”    brand, they’ll never go to the
                                 store.

                                 -if they find something
                                 “unexpected”, they will
                                 go to the store for that
                                 one thing
conclusion:

This app idea will allow people to control
their cities shopping experience, and feel
confident in entering busy stores knowing
exactly what they’re looking for to add to
their own personal style.
good for retail too:

In-store shopping is still encouraged. This is
not another way to buy online.

This app will allow retail stores to show their
merchandise off in a way that will bring light
to items that might have otherwise been
overlooked by people that usually don’t shop
at their brand.
thank you.

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Retail Insights

  • 1. redscout & academy of art Brian Mahlstedt Summer 2012 Creative Thinking & Problem Solving
  • 2. June 29th, 2012: Redscout visits our classroom, & challenged us with a word; innovation
  • 3. & to get us started, they asked what is something that is really frustrating us at that point in time.
  • 4. } a person a place that is presenting a problem for me a thing
  • 5. a person a place that is presenting a problem for me a thing
  • 6. my part-time retail job in the mall downtown.
  • 7. my part-time retail job in the mall downtown. } customer complaints -too trendy! -not enough variety! -too crowded! too cluttered! -nothing worth coming in for!!!
  • 8. “too trendy” & “not enough variety” -fashion forcast & trends -styles are limited to brand image = brand controls personal shopping experience
  • 9. “too crowded & cluttered” -downtown location -cheaper clothes, more inventory, more to sort through harder to find the “goodies” = chaotic shopping environment doesn’t encourage exploration
  • 10. “nothing worth coming in for” - bad selection - waste of time - questions returning to store / brand = wasted time in store trying to find something that “works.”
  • 11.
  • 12. problem statement: In-store shopping environments are not supportive towards building upon personal style.
  • 13. How do we change this? -personal style? -environment? -support?
  • 14. personal style -doesn’t come from one store -brand image doesn’t not mean style - “if a store doesn’t seem like it fits personal style, i’m not likely to go inside.”
  • 15. environment -wants the experience of shop- ping online, but needs to see “in person” -crowds are deterrents - “so many places are too big & just have so much crap. I just want the good stuff”
  • 16. support - “I love finding things I’d never think a store would carry.” - no time to hunt - direct way of finding those “unexpected items”, without the searching.
  • 17. a way to - explore multiple stores, clear ing out the clutter & crowds so “goodies” can be discovered. - get people to visit stores that they otherwise wouldn’t think support their style - still recieve in-store experience before buying.
  • 18. idea: Create an app that supports personal style that knows stores near you, and randomizes them (regardless of price, brand, or popu- larity) to show you an array of merchandise in picture-browsing format that will assist the user in finding things that “work” before wasting time in the store.
  • 19. how the idea works: User makes two simple selections: my style or not my style. my style not my style All shown merchandise is based off online images of what they are carrying in store at that current time. No brands are listed. No prices are listed. Just images so that the user can focus on they like visually before anything else.
  • 20. Selection reveals: -brand -price -location of store -alternate colors and patterns description & social connections (next page) location: $14.50
  • 21. connect with friends If suggested item is selected as “my style”: location: -friend will recieve notification $14.50 that they made a good sug- gestion, and are encouraged to do more. via connection to Facebook, -friend will recieve stylist friends can suggest mer- points that are redeemable chandise to you. suggested by: for discounts & store gift- cards They can also submit pho- tos of things they find (at places like thrift stores & boutiques) that will get added to your merch. feed liked by: seamlessly
  • 22. deal unlocked! Deals that “work” If you select the same brand, multiple times, the app now knows more about your per- sonal style. Multiple selections leads to unlocked deals, giving you coupons to use on things you actually want from that store. location: $19.50
  • 23. why this will work: By allowing the user to create their own in- dividualized shopping experience at home, before going to the store to buy it, they are building on their personal style, avoiding the the discouraging nature of busy & cluttered retail stores. Also, similar mobile apps exists (Svpply, Fab. com), so people will already be drawn to the idea.
  • 24. who will use this: Both brand loyal & independent shoppers will use this app. It’s an easy way to explor- ing the shopping environments around you, find the things that “work” for your personal style, and go to the store knowing what it is that you’re looking for.
  • 25. satisfying those “customer complaints” “too trendy” user decides what works for them, “not enough variety” create own collection of clothes. app at-home experience, individu- “too crowded & cluttered” alized shopping, beautiful UI -if a user doesn’t choose the “nothing worth coming in for” brand, they’ll never go to the store. -if they find something “unexpected”, they will go to the store for that one thing
  • 26. conclusion: This app idea will allow people to control their cities shopping experience, and feel confident in entering busy stores knowing exactly what they’re looking for to add to their own personal style.
  • 27. good for retail too: In-store shopping is still encouraged. This is not another way to buy online. This app will allow retail stores to show their merchandise off in a way that will bring light to items that might have otherwise been overlooked by people that usually don’t shop at their brand.