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Resumes, Cover Letters &
Applying Online
brought to you by
Bruce A. Bennett
Career Coach Corner
November 2, 2023
Introduction & Notes for Workshop
Introduction
MCWN Volunteer in 2010 & contractor starting 2018
Career Coach Corner Blogger & Presenter
B² Discuss LinkedIn Podcaster
General Notes for Today
My contact info is on the last slide
Workshop is interactive, Q/A & Parking lot
Follow-up email includes a link to the deck and
evaluation survey
Social Media Revolution
2
Outline for Workshop Today
Resume
Different Formats
Components
General Points & Mistakes
Fine Tuning Your Resume
Cover Letters
Standard Format
Comparative Style
Applying Online
Applicant Tracking Systems (ATS)
Identify specific ATS vendors
3
Goals for Workshop
Identify core elements of resume and cover letter
Restate job responsibilities into STARs
Utilize resume job description scanning websites to
customize resume
Identify the various Employer Applicant Tracking
Systems (ATS)
4
Resources Available On-line
http://www.illinoisworknet.com/
5
Resources Available On-line
6
Not all Resumes are Created Equal
7
Resumes are Not Created Equal
Paradigm for job search changed
radically
One resume does not work
Customize resumes to fit a job posting
Key skills from the job ad must be in
your resume
Self Awareness
Identify Top 5 Skills by High 5 Test
8
Resumes are Not Created Equal
The basic report
is FREE!
What's in the full
report - $29
https://high5test.c
om/personality-
test-for-
individuals/
9
Not all Resumes are Created Equal
10
Resumes are Not Created Equal
What do you want?
Identify five job titles
Determine target companies
Research what skills are needed for those jobs
Create a spreadsheet with three columns
List your skills and which skills are required
Ascertain any shortfalls
Decide on how to address issue
Education, Volunteer or Training?
Catherine Breet Byers suggests 3 simple steps
11
Resume Formats
Chronological
Details work experience history by dates
Most common & widely accepted
Functional
Highlights skills and expertise
Infographic
Graphic, colorful, & creative
Marketing, graphics designer & graduates
Main drawback is not ATS friendly format
Plain Text
12
Resume Formats
Chronological Resume Format
Functional Resume Format
Infographic Format
Plain Text Format
Plain Text Format File
13
Resume Components
Contact information
Name
Address (printed vs. digital)
Phone number
Provide only one phone number, not labeled
Use format 234-567-9876
Email
Update email from AOL or Yahoo
Provide a Gmail address to be more “current”
LinkedIn URL
14
Resume Components
Career or Professional Summary
Elevator speech scripted out
Skills, Keywords or Buzzwords and phrases
relevant to your industry & skills
Work Experience
Company, Job Title and Dates (Month/Year)
Description of company and/or URL if not easily
recognized
Achievements, not duties or responsibilities
Previous performance appraisals helpful
More bullets for the current position
STARs or CARs
15
Work Experience Bullet - STAR/Metrics
Maintained accounting records for AR and AP
Managed 1,000+ AR & AP accounts working directly with
CFO
Answered the phone
Resolved customer issues through inbound calling
system, averaging 60 calls a day
Sold computers and printers to customers
Practiced consultative sales techniques to provide
customers with their hardware & software needs
Managed and supervised 10 staff members
Coached and developed 22 direct reports into supervisory
role positions
16
Resume Components
Bullet points should have an action verb
Use the right action verb to make an impact
Use MS Word Thesaurus, highlight word and press Shift F7
Bloom's Taxonomy Action Verbs
17
Resume Components
Education
College Degree, Activities, or GPA if a recent grad
Acceptable to omit the years from education
Continuing Education
Seminars, Workshops, Special training
Military Experience
Rank, Duties, Responsibilities, Relevant Experiences
Technical or Computer Skills
Community Activities
Volunteer Experience
18
General Points
White space needed and two pages maximum
Consistent sans serif font type
Header font size 15, rest of resume font size 11
Print resume on 20# or 32-36# paper
Save resume with name and job title
e.g. BABennett LinkedIn Trainer.docx
Amanda Augustine Suggests Resume Advice
Andy LaCivita - 3 Steps to a Perfect Resume
19
Typical Resume Mistakes
Typos
Objective
References available upon request
the ABC’s of references
Provide a Home and Cell phone number
25+ years of experience
Putting a 3-page resume on 2 pages
Distracting formats and/or fonts
Overused stale terms
Responsible for or Duties include
20
Fine Tune Your Resume
Chrome extension - www.grammarly.com
21
Fine Tune Your Resume
Grammarly as Microsoft addin
22
Fine Tune Your Resume
These websites help refine your resume
Match your key skills with a job description
Empower you to get past ATS robots
https://theprofessional.me
https://cultivatedculture.com/resume-scanner/
https://skillsyncer.com/
www.jobscan.co
This is How Job Scan Works
23
theprofessional.me
https://theprofessional.me/ - Unlimited scans per month
24
theprofessional.me
25
theprofessional.me
26
theprofessional.me
27
theprofessional.me
28
theprofessional.me
29
Cultivated Culture
https://cultivatedculture.com/ - Ten scans per month
30
Cultivated Culture
31
Cultivated Culture
32
Cultivated Culture
33
Cultivated Culture
34
Cultivated Culture
35
Cultivated Culture
36
SkillSyncer
https://skillsyncer.com/ - One scan per week
Earn additional scans by inviting friends, family, etc.
37
SkillSyncer
38
SkillSyncer
39
SkillSyncer
40
SkillSyncer
41
SkillSyncer
42
SkillSyncer
43
SkillSyncer
44
JobScan.co
www.jobscan.co - Five scans per month
45
JobScan.co
46
JobScan.co
47
JobScan.co
48
JobScan.co - ATS Tips
49
JobScan.co - ATS Tips
50
JobScan.co - ATS Tips
51
JobScan.co - ATS Tips
52
JobScan.co
53
JobScan.co
54
Cover Letters
Cover letters beg the question - to include or not to include?
55
Cover Letters
Cover letters beg the question - to include or not to include?
56
Cover Letters
A Ladders article stressed several changes in
hiring practices post Covid-19
Recruiters say if you don’t do this, you may as
well not apply for the job
Survey by TopResume revealed these findings
A cover letter is more likely to be read - 48%
Candidate’s thank you note is more significant - 68%
Employment gaps no longer have red flag - 87%
57
Cover Letters
What function does it serve?
Introduce yourself to the recruiter
State your interest in the position
Relate why you are a good fit
How to write a cover letter by ZipJob
58
Cover Letters
Provides additional means of
communication
Identify existing employee(s) for a referral
Why Company or position interests you
Relevant experience or industry knowledge
Gaps in employment, e.g. care for elderly
parents
Bullet points to highlight skills
No more than a few paragraphs
59
Cover Letters
Types of Cover Letters
Traditional format
Comparative format
Pain Cover Letter by Liz Ryan
4 Sentence Cover Letter by Andy LaCivita
60
Traditional Cover Letter Example
Header information matches resume
61
Traditional Cover Letter Example
Bullets and closing statement
62
Traditional Cover Letter Example
63
Comparative Cover Letter Example
Comparative Cover Letter
64
Sample Cover Letter Template
Hallmark Data Systems
Attn: Julie Jones, HR Manager
Phone: 847-999-9999
Web: http://www.halldata.com/
Dear Ms. Jones,
LinkedIn alerted me to the Senior Client Relationship Manager position, Job ID#
53635, which matches my experience. I have extensive management, operations,
client service, and relationship building experience that would benefit Hallmark
Data Systems. My work at Lodestar Research utilized BPA Worldwide Brand
Reports to evaluate B2B publishers as prospective clients. I look forward to
discussing how my background is a match for this opportunity.
Regards,
Bruce
65
Applicant Tracking Systems - ATS
66
Applicant Tracking Systems - ATS
67
What is an ATS?
Human Resource Information System (HRIS)
Vast majority of major companies use an ATS
Software that enables the electronic handling
of HR documentation
Cradle-to-grave capability
Tracks hiring compliance for the company
Taking the human out of Human Resources
68
How Does an ATS Work?
Scans resumes to evaluate candidates
Parses your resume data into the database
Performs data mining and collecting
Matches keywords in the job description
Analyzes responses to screener questions
Identifies and ranks candidates
69
How Does an ATS Work?
Can manage many tasks
Identify top candidates/Reject unqualified
Send applicant emails
Schedule interviews
Onboarding process
Tracks reviews, promotions, terminations
70
ATS Pitfalls
Not all ATS can read PDF
Unless specifically directed to submit a
PDF, submit a Word Docx, not Doc format
Avoid resume templates
Cannot read tables or multiple columns
Wording in the header & footer is not read
Misspelled words are not recognized
71
ATS Pitfalls
Single column format using left justification
Avoid borders, lines and underline usage
Serif fonts are not accurately read
Times New Roman
Sans Serif fonts are better
Arial, Helvetica, Cambria, Trebuchet MS, etc.
Size does matter - 11 or 12 pt font is better
Margins of 1” preferred, .75” at the max
72
ATS Resume Friendly Tips
Use standard terminology for section titles
Work Experience not Career
Achievements
Education not Professional Training
Name document for relevant position
BruceBennettManager.docx, not
resume.docx
Use full name instead of acronym ION
Interactive Opinion Network, then (ION)
73
Applicant Tracking Systems
74
Applicant Tracking Systems
75
McHenry County Employer ATS
76
McHenry County Employer ATS
77
McHenry County Employer ATS
78
McHenry County Employer ATS
79
McHenry County Employer ATS
80
McHenry County Employer ATS
81
Upload Your Resume On-line
Glassdoor - https://www.glassdoor.com/index.htm
Indeed - https://www.indeed.com/
ZipRecruiter - https://www.ziprecruiter.com
Careerbuilder - https://www.careerbuilder.com
Monster - https://www.monster.com
Dice - https://www.dice.com/
Mashable - http://jobs.mashable.com/
Slideshare - https://www.slideshare.net/
JobServe - https://www.jobserve.com
O*NET Online - https://www.onetonline.org/
Stella - https://www.stella.ai/welcome
University & College Career Centers
82
Find Jobs On-line
See Previous Slide
Corporate Website
Facebook
Twitter
LinkedIn
And many, many others!
Ladders.com
Nexxt.com
Resume-now.com
83
Video & Additional Resource Links
Social Media Revolution - https://www.youtube.com/watch?v=6k_G_h41ZaQ
Catherine Breet Byers - http://www.youtube.com/watch?v=-8od1iolitg&feature=related
Amanda Augustine - https://www.youtube.com/watch?v=UP-S9rvAYYo
Andy LaCivita - https://www.youtube.com/watch?v=bhwEsfXS6y8
Donna Svei, Avid Careerist - https://www.avidcareerist.com/2015/06/08/does-resume-need-cover-letter/
Zip Recruiter - https://www.youtube.com/watch?v=jHg0b7Nai6c
Pain Letters - https://www.forbes.com/sites/lizryan/2015/11/26/how-to-use-pain-letters-in-your-job-
search/#310855967b44 –
Andy LaCivita - https://www.youtube.com/watch?v=ZfmVSFg_zSI
ATS Do’s and Don’ts - https://www.resumetoreferral.com/ats-resumes/
https://www.indeed.com/career-advice/resumes-cover-letters/do-employers-care-about-cover-letters
8 Resume writing tips - https://www.linkedin.com/pulse/8-resume-writing-tips-2022-jessica-hernandez-
cpbs-cdbs/
84
Success Stories
Rick M. - Electrical Engineering
Thea M. - Education
Rich K. - Sales
Patti P. - Executive Assistant
Jackie L. - Financial Industry
William V. - Sales
Mary B. - Retail
I want to add your name to the list!
85
McHenry County Workforce Network
November Career Workshops & Services Brochure
Free Personalized Job Search Assistance Services
To sign up, request the professional directly by email
Resume Critique
30-45 minute sessions
Dean Eitel
Nov. 13 & 20
10:00 - 12:00
Email: deitel@depaul.edu
Resume Critique
30-45 minute sessions
Kathy Hayhurst
November
Contact to schedule
Email: mcwnkmh@gmail.com
86
Upcoming Webinar Events
Guide to a Winning Interview
Monday November 6, 2023 from 10:00am to 12:00pm
Network to Success Job Club
Effective Networking in Your Career
Wednesday November 8, 2023 from 1:00pm to 3:00pm
LinkedIn for Your Job Search
Monday November 15, 2023 from 10:00am to 12:00pm
LinkedIn Strategic Guidelines
Wednesday November 17, 2023 from 10:00am to 12:00pm
Network to Success Job Club
Learnings from Successful Job Searchers
Wednesday December 13, 2023 from 1:00pm to 3:00pm
87
Feel free to connect with me on LinkedIn
Bruce A. Bennett
Mobile: 815-302-9552
Email: BABennett73@gmail.com
LinkedIn: http://www.linkedin.com/in/bruceabennett
Career Coach Corner Blog: http://bruce73.wordpress.com/
https://bruce73.wordpress.com/upcoming-presentations/
Podcast: https://www.spreaker.com/show/b-squared-linkedin

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Resumes, Cover Letters, and Applying Online

  • 1. Resumes, Cover Letters & Applying Online brought to you by Bruce A. Bennett Career Coach Corner November 2, 2023
  • 2. Introduction & Notes for Workshop Introduction MCWN Volunteer in 2010 & contractor starting 2018 Career Coach Corner Blogger & Presenter B² Discuss LinkedIn Podcaster General Notes for Today My contact info is on the last slide Workshop is interactive, Q/A & Parking lot Follow-up email includes a link to the deck and evaluation survey Social Media Revolution 2
  • 3. Outline for Workshop Today Resume Different Formats Components General Points & Mistakes Fine Tuning Your Resume Cover Letters Standard Format Comparative Style Applying Online Applicant Tracking Systems (ATS) Identify specific ATS vendors 3
  • 4. Goals for Workshop Identify core elements of resume and cover letter Restate job responsibilities into STARs Utilize resume job description scanning websites to customize resume Identify the various Employer Applicant Tracking Systems (ATS) 4
  • 7. Not all Resumes are Created Equal 7
  • 8. Resumes are Not Created Equal Paradigm for job search changed radically One resume does not work Customize resumes to fit a job posting Key skills from the job ad must be in your resume Self Awareness Identify Top 5 Skills by High 5 Test 8
  • 9. Resumes are Not Created Equal The basic report is FREE! What's in the full report - $29 https://high5test.c om/personality- test-for- individuals/ 9
  • 10. Not all Resumes are Created Equal 10
  • 11. Resumes are Not Created Equal What do you want? Identify five job titles Determine target companies Research what skills are needed for those jobs Create a spreadsheet with three columns List your skills and which skills are required Ascertain any shortfalls Decide on how to address issue Education, Volunteer or Training? Catherine Breet Byers suggests 3 simple steps 11
  • 12. Resume Formats Chronological Details work experience history by dates Most common & widely accepted Functional Highlights skills and expertise Infographic Graphic, colorful, & creative Marketing, graphics designer & graduates Main drawback is not ATS friendly format Plain Text 12
  • 13. Resume Formats Chronological Resume Format Functional Resume Format Infographic Format Plain Text Format Plain Text Format File 13
  • 14. Resume Components Contact information Name Address (printed vs. digital) Phone number Provide only one phone number, not labeled Use format 234-567-9876 Email Update email from AOL or Yahoo Provide a Gmail address to be more “current” LinkedIn URL 14
  • 15. Resume Components Career or Professional Summary Elevator speech scripted out Skills, Keywords or Buzzwords and phrases relevant to your industry & skills Work Experience Company, Job Title and Dates (Month/Year) Description of company and/or URL if not easily recognized Achievements, not duties or responsibilities Previous performance appraisals helpful More bullets for the current position STARs or CARs 15
  • 16. Work Experience Bullet - STAR/Metrics Maintained accounting records for AR and AP Managed 1,000+ AR & AP accounts working directly with CFO Answered the phone Resolved customer issues through inbound calling system, averaging 60 calls a day Sold computers and printers to customers Practiced consultative sales techniques to provide customers with their hardware & software needs Managed and supervised 10 staff members Coached and developed 22 direct reports into supervisory role positions 16
  • 17. Resume Components Bullet points should have an action verb Use the right action verb to make an impact Use MS Word Thesaurus, highlight word and press Shift F7 Bloom's Taxonomy Action Verbs 17
  • 18. Resume Components Education College Degree, Activities, or GPA if a recent grad Acceptable to omit the years from education Continuing Education Seminars, Workshops, Special training Military Experience Rank, Duties, Responsibilities, Relevant Experiences Technical or Computer Skills Community Activities Volunteer Experience 18
  • 19. General Points White space needed and two pages maximum Consistent sans serif font type Header font size 15, rest of resume font size 11 Print resume on 20# or 32-36# paper Save resume with name and job title e.g. BABennett LinkedIn Trainer.docx Amanda Augustine Suggests Resume Advice Andy LaCivita - 3 Steps to a Perfect Resume 19
  • 20. Typical Resume Mistakes Typos Objective References available upon request the ABC’s of references Provide a Home and Cell phone number 25+ years of experience Putting a 3-page resume on 2 pages Distracting formats and/or fonts Overused stale terms Responsible for or Duties include 20
  • 21. Fine Tune Your Resume Chrome extension - www.grammarly.com 21
  • 22. Fine Tune Your Resume Grammarly as Microsoft addin 22
  • 23. Fine Tune Your Resume These websites help refine your resume Match your key skills with a job description Empower you to get past ATS robots https://theprofessional.me https://cultivatedculture.com/resume-scanner/ https://skillsyncer.com/ www.jobscan.co This is How Job Scan Works 23
  • 37. SkillSyncer https://skillsyncer.com/ - One scan per week Earn additional scans by inviting friends, family, etc. 37
  • 45. JobScan.co www.jobscan.co - Five scans per month 45
  • 49. JobScan.co - ATS Tips 49
  • 50. JobScan.co - ATS Tips 50
  • 51. JobScan.co - ATS Tips 51
  • 52. JobScan.co - ATS Tips 52
  • 55. Cover Letters Cover letters beg the question - to include or not to include? 55
  • 56. Cover Letters Cover letters beg the question - to include or not to include? 56
  • 57. Cover Letters A Ladders article stressed several changes in hiring practices post Covid-19 Recruiters say if you don’t do this, you may as well not apply for the job Survey by TopResume revealed these findings A cover letter is more likely to be read - 48% Candidate’s thank you note is more significant - 68% Employment gaps no longer have red flag - 87% 57
  • 58. Cover Letters What function does it serve? Introduce yourself to the recruiter State your interest in the position Relate why you are a good fit How to write a cover letter by ZipJob 58
  • 59. Cover Letters Provides additional means of communication Identify existing employee(s) for a referral Why Company or position interests you Relevant experience or industry knowledge Gaps in employment, e.g. care for elderly parents Bullet points to highlight skills No more than a few paragraphs 59
  • 60. Cover Letters Types of Cover Letters Traditional format Comparative format Pain Cover Letter by Liz Ryan 4 Sentence Cover Letter by Andy LaCivita 60
  • 61. Traditional Cover Letter Example Header information matches resume 61
  • 62. Traditional Cover Letter Example Bullets and closing statement 62
  • 64. Comparative Cover Letter Example Comparative Cover Letter 64
  • 65. Sample Cover Letter Template Hallmark Data Systems Attn: Julie Jones, HR Manager Phone: 847-999-9999 Web: http://www.halldata.com/ Dear Ms. Jones, LinkedIn alerted me to the Senior Client Relationship Manager position, Job ID# 53635, which matches my experience. I have extensive management, operations, client service, and relationship building experience that would benefit Hallmark Data Systems. My work at Lodestar Research utilized BPA Worldwide Brand Reports to evaluate B2B publishers as prospective clients. I look forward to discussing how my background is a match for this opportunity. Regards, Bruce 65
  • 68. What is an ATS? Human Resource Information System (HRIS) Vast majority of major companies use an ATS Software that enables the electronic handling of HR documentation Cradle-to-grave capability Tracks hiring compliance for the company Taking the human out of Human Resources 68
  • 69. How Does an ATS Work? Scans resumes to evaluate candidates Parses your resume data into the database Performs data mining and collecting Matches keywords in the job description Analyzes responses to screener questions Identifies and ranks candidates 69
  • 70. How Does an ATS Work? Can manage many tasks Identify top candidates/Reject unqualified Send applicant emails Schedule interviews Onboarding process Tracks reviews, promotions, terminations 70
  • 71. ATS Pitfalls Not all ATS can read PDF Unless specifically directed to submit a PDF, submit a Word Docx, not Doc format Avoid resume templates Cannot read tables or multiple columns Wording in the header & footer is not read Misspelled words are not recognized 71
  • 72. ATS Pitfalls Single column format using left justification Avoid borders, lines and underline usage Serif fonts are not accurately read Times New Roman Sans Serif fonts are better Arial, Helvetica, Cambria, Trebuchet MS, etc. Size does matter - 11 or 12 pt font is better Margins of 1” preferred, .75” at the max 72
  • 73. ATS Resume Friendly Tips Use standard terminology for section titles Work Experience not Career Achievements Education not Professional Training Name document for relevant position BruceBennettManager.docx, not resume.docx Use full name instead of acronym ION Interactive Opinion Network, then (ION) 73
  • 82. Upload Your Resume On-line Glassdoor - https://www.glassdoor.com/index.htm Indeed - https://www.indeed.com/ ZipRecruiter - https://www.ziprecruiter.com Careerbuilder - https://www.careerbuilder.com Monster - https://www.monster.com Dice - https://www.dice.com/ Mashable - http://jobs.mashable.com/ Slideshare - https://www.slideshare.net/ JobServe - https://www.jobserve.com O*NET Online - https://www.onetonline.org/ Stella - https://www.stella.ai/welcome University & College Career Centers 82
  • 83. Find Jobs On-line See Previous Slide Corporate Website Facebook Twitter LinkedIn And many, many others! Ladders.com Nexxt.com Resume-now.com 83
  • 84. Video & Additional Resource Links Social Media Revolution - https://www.youtube.com/watch?v=6k_G_h41ZaQ Catherine Breet Byers - http://www.youtube.com/watch?v=-8od1iolitg&feature=related Amanda Augustine - https://www.youtube.com/watch?v=UP-S9rvAYYo Andy LaCivita - https://www.youtube.com/watch?v=bhwEsfXS6y8 Donna Svei, Avid Careerist - https://www.avidcareerist.com/2015/06/08/does-resume-need-cover-letter/ Zip Recruiter - https://www.youtube.com/watch?v=jHg0b7Nai6c Pain Letters - https://www.forbes.com/sites/lizryan/2015/11/26/how-to-use-pain-letters-in-your-job- search/#310855967b44 – Andy LaCivita - https://www.youtube.com/watch?v=ZfmVSFg_zSI ATS Do’s and Don’ts - https://www.resumetoreferral.com/ats-resumes/ https://www.indeed.com/career-advice/resumes-cover-letters/do-employers-care-about-cover-letters 8 Resume writing tips - https://www.linkedin.com/pulse/8-resume-writing-tips-2022-jessica-hernandez- cpbs-cdbs/ 84
  • 85. Success Stories Rick M. - Electrical Engineering Thea M. - Education Rich K. - Sales Patti P. - Executive Assistant Jackie L. - Financial Industry William V. - Sales Mary B. - Retail I want to add your name to the list! 85
  • 86. McHenry County Workforce Network November Career Workshops & Services Brochure Free Personalized Job Search Assistance Services To sign up, request the professional directly by email Resume Critique 30-45 minute sessions Dean Eitel Nov. 13 & 20 10:00 - 12:00 Email: deitel@depaul.edu Resume Critique 30-45 minute sessions Kathy Hayhurst November Contact to schedule Email: mcwnkmh@gmail.com 86
  • 87. Upcoming Webinar Events Guide to a Winning Interview Monday November 6, 2023 from 10:00am to 12:00pm Network to Success Job Club Effective Networking in Your Career Wednesday November 8, 2023 from 1:00pm to 3:00pm LinkedIn for Your Job Search Monday November 15, 2023 from 10:00am to 12:00pm LinkedIn Strategic Guidelines Wednesday November 17, 2023 from 10:00am to 12:00pm Network to Success Job Club Learnings from Successful Job Searchers Wednesday December 13, 2023 from 1:00pm to 3:00pm 87
  • 88. Feel free to connect with me on LinkedIn Bruce A. Bennett Mobile: 815-302-9552 Email: BABennett73@gmail.com LinkedIn: http://www.linkedin.com/in/bruceabennett Career Coach Corner Blog: http://bruce73.wordpress.com/ https://bruce73.wordpress.com/upcoming-presentations/ Podcast: https://www.spreaker.com/show/b-squared-linkedin